You Play We Play
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Jon Wilson 1 reviews
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Account blocked after accusation of bad review. Well here’s a real bad review.
- I had been using YouPlayWePlay for well over a year when my account was suddenly blocked. They had apparently associated my account with a bad review on TrustPilot. I had never left a review on TrustPilot and my experience had been relatively good. The fact those running the company are willing to weaponise TrustPilot for narrow ends speaks volumes. The fact they don’t even have the skills knowledge or processes to check which reviews are linked to which account says even more.The thing that stands out for me is the review they associated my account with accused the website of being a scam. The fact they’re so terrified of this accusation says something in itself. And now that I think about it I have a decent pot of winnings I’ve been unable to withdraw. I hadn’t been bothered as assumed I could in the near future but the blocking of my account and mis-use of TrustPilot screams dodgey dodgey dodgey. Unethical and highly suspicious. Here’s the email I received linking to a one star review by “M M” on the 11th of September:“ A member of our dedicated customer support team has created a support request #397523 on your behalf with the following message:A 1 star rating is extremely detrimental to our performance on TrustPilot and reflects poorly on our community.The company may terminate any agreement by giving notice in writing if a Members conduct in any way compromises the companys reputation or contravenes the Policies and Procedures of the Syndicate Member Agreement.Consider removing your review or updating it? You gave our Customer Service team zero opportunity to assist you prior to making such defamatory comments.If you wish to remove the review and that you will provide your agreement not to create publish or post any defamatory material again we will re-activate your User Account.Customer service and satisfaction are our core values above and beyond we do not have some huge corporate wheel behind us making huge profits for enterprise! Each and every review really does count!Yours SincerelyJodie”The review in question again not my own was:“ I would not trust this website. All their forum threads have been locked many years ago so that no one can discuss what is going on there. If you look into the company the whole thing is run by three family members; their names are freely viewable if you google the company on the uk govt website. - a man his wife and their son or his brother. The website itself is designed to be non intuitive so that you have to dig for information. They give people free “entries” if they make positive Trust Pilot reviews - so do not trust any of the positive reviews you see here they are all paid for. Filter by negative review to see the real opinions. I can’t categorically say that it is a scam but it certainly stinks of one.”
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Mervyn Lawrence 11 reviews
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The site is easy to use and getting payouts
- The site is easy to use
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Devin 14 reviews
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Avoid!!!!! Absolute Scam!
- I bought a ticket through Living social and was entered in number of draws that won me small winnings (under 3 pounds in total). As I wanted dto withdraw them I was informed that thy wont do it and I need to keep buying tickets to win minimum 20 pints which would cost a fortune. So they refused to send me my winnings and withold my rightly owned money. Absolute escape and customer non care is doing everything they can to make it a stressful and unpleasant experience.
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Esmerelda 1 reviews
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Awesome way to play and check winnings
- Easy to use website very easy to find information.
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Vitvol 1 reviews
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I have recently joined and even though…
- I have recently joined and even though havent won anything yet I do believe that playing together increases the chances of winning!
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Martin 19 reviews
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Problem solved
- I had a problemit was solved quickly on line
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Nikki Adkin 3 reviews
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I would not trust this website
- I would not trust this website. All their forum threads have been locked many years ago so that no one can discuss what is going on there. If you look into the company the whole thing is run by three family members; their names are freely viewable if you google the company on the uk govt website. - a man his wife and their son or his brother. The website itself is designed to be non intuitive so that you have to dig for information. They give people free “entries” if they make positive Trust Pilot reviews - so do not trust any of the positive reviews you see here they are all paid for. Filter by negative review to see the real opinions. I can’t categorically say that it is a scam but it certainly stinks of one.
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linda wurie 2 reviews
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Havent had much happening with this
- Havent had much happening with this. Thats my honest answer
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Vasile Mazilu 2 reviews
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Well worth a go!
- Got my initial euro million tickets from wowcher and added them to you play we play which was straight forward. Its now exciting to see what happens on Tuesday and Fridays. Recommend anyone to give it a go!
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Gábor 7 reviews
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Really easy to be involved
- Really easy to be involved great for getting updates and looking forward to winning some money :)
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Roderick Romany 1 reviews
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Not won anything big yet but staff very…
- Not won anything big yet but staff very helpful
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Solen Omnou 18 reviews
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A good all-round experience!
- The I had a good experience registering on and using the You Play We Play website. I found it welcoming and user-friendly.
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MiSS MCLAUGHLAN 1 reviews
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The website give you big change to win…
- The website give you big change to win for small money
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Mr James Baldwin 8 reviews
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Great
- Great got my winnigns
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customer 4 reviews
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first time in a syndicate looks good so…
- first time in a syndicate looks good so far!
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Tracey Rickett 8 reviews
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Got tickets from wowcher and so far so…
- Got tickets from wowcher and so far so good. Ive not had to do anything any winnings go onto my account.
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Dee 12 reviews
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Excellent I didnt know if I should…
- Excellent I didnt know if I should trust it but its real and real winnings thank you so much
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Graham Lochwinnoch 3 reviews
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Great so far.
- Great so far.I can see my winnings adding up.Really pleased.
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customer 6 reviews
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The verification process is an absolute…
- The verification process is an absolute nightmare designed to make you quit. Ive sent my passport a recent utility bill and a selfie holding them both. Its been over a week and its still under review. What more could they possibly need? My birth certificate? Its just a delay tactic.
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K Louise 24 reviews
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There is no live chat
- There is no live chat. Let me repeat that: there is no way to talk to a human being. You have to send an email into the void and wait 3-4 days for a useless copy-pasted response that doesnt even address your question. Its the most terrible customer service Ive ever experienced.
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Martin 19 reviews
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Do you agree with You Play We Play’s 4-star rating? Check out what 1,730 people have written so far, and share your own experience.
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