I like Horseplay’s support team even if I don’t have many ways to contact them. They’re a friendly bunch who can answer clearly if not quickly. The FAQ is also quite detailed and neatly split into appropriate sections. There are some outdated entries from when the site was still the bSpot betting site but otherwise the information that’s available is relatively easy to find.All Horseplay needs to do is add in phone support or maybe a live chat option and they’ll have a solid support section on their hands.

Another odd little section Horseplay has none of the traditional features of a traditional sportsbook. Some of these I understand but there are others that I feel could have been implemented. For example having a bet builder doesn’t make sense since you’re not building any bets so that one gets a pass. However it would have been nice to have live streams of the horse races available or maybe even ask for Horseplay to cash out their bets early. Still the reveal winnings feature is not only innovative but quite fun and is a large point in Horseplay’s favor.

I’m sure I sound like a broken record at this point so I’ll keep this section brief.It all boils down to the same problem — lack of choice combined with a lack of data given means you have no information on the odds or a possible way of choosing them. The good news is Horseplay does pay out and the reviews back this up. So while there could be more odds transparency they’re not running off with your money either. If your experience says otherwise though let us know in the user reviews below.

I can confidently say that I’ve never reviewed a sportsbook that only had one sport available and still gave it an above-average score. If you’re confused about how exactly that works allow me to explain.To put it simply it all depends on how much you buy into Horseplay’s model. As far as innovative systems go it works and it works well — for some people that might be enough.For myself I think while it does work there is a bit more that can be improved upon. If Horseplay has to place the bets itself at the very least give me all the information on what horse is being bet on. If you’re betting on Razzmatazz the Irish bay filly to win I’d like to know about it so I can follow the race.In short while I get Horseplay’s model requires them to place the bets themselves it would be nice if they were a bit more transparent with the particular bets placed. Also maybe a couple more sports wouldn’t hurt just saying.