Horseplay casino review

Horseplay casino’s bonus offering is quite decent but it has a long way to go before it can be considered among the best casino bonus offerings.For starters some very common bonus types like refer-a-friend free spins social media competitions or even a VIP program are all missing. These are all available at WOW Vegas if you’re looking for a casino with great bonuses.There are the weekend weekly and tournament promos but be warned that they come with unclear terms. Remember you cannot simply play the required amount of credits — you’ll also need to deposit and purchase the required amount within the time limit or the promo is lost. Still there are enough bonuses to make this a decent offering and the welcome bundle is large so I won’t rag on them too much. I’d just like to see some more common bonus types make an appearance as well.

There are 81 casino games at Horseplay casino. These include 73 slots and eight table games which include bingo and video poker. There are no live games or jackpots at Horseplay.

With the exception of Freeplay credits from Horseplay’s bonuses players don’t win cash through the randomness of the casino’s games. The credits used would have the winnings from the horse races on them and the casino games are simply a fun way of revealing these winnings to the player.

There are also demos available for registered players so you can try out the games before using your credits on them.

It’s hard to compare Horseplay’s library because quite frankly there isn’t anything like them. These aren’t really games in the sense that we know them — they’re just a fun way to reveal your winnings from the horse races.On the one hand you could argue that since there’s nothing like it then 81 is a huge games library because it’s being compared to zero. To me that feels disingenuous but I can understand that perspective.In the end I can only really discuss my own experience with Horseplay and based on that 81 games feels small. Not only that but the lack of variety is noticeable especially with jackpots and live games missing. Still this one is perhaps more subjective than usual and I get that if all you’re doing is revealing winnings then even just a few games are enough. Let us know what you think down below in the user reviews.

Horseplay has one software provider which is its own bespoke software powered by its parent company Game Play Network Inc. This is necessary due to the unique nature of the casino’s games and the way it all works.

The software doesn’t require any download and games can be played instantly on both mobile and desktop. There are no live software providers at the Horseplay site.

Due to the unique nature of how Horseplay’s site works it needs to use its bespoke software to make sure the games read the credits properly and display the winnings from the horse races. It’s a good thing then that the software is quite good. The games run smoothly with no lag or glitches. There’s also no download required for any of the games so you can play them instantly.I’m still going to mark off a few points due to the lack of variety. This could be solved by getting more software providers but if Game Play Network wants to stick to their software then they’ll need to mix up the offering a little bit.

There are five transaction methods at Horseplay casino. Players can use bank transfer and four different cards: VISA Mastercard Discover and Diners Club.

From these five methods only one is available for withdrawals: bank transfer.

Purchases are instant though withdrawals can take five days or more to be processed especially if it is your first time making a withdrawal. You can make a minimum purchase of $10 for credits and a maximum of $250.

I’ve cut Horseplay some slack in the previous sections since Horseplay’s games and software are completely unique. Payment methods however are standard in every casino and Horseplay certainly falls behind its competitors in this regard. For starters five payment methods is already on the lower end for any casino. Chumba boasts nine payment methods which include a variety of cards bank transfers e-wallets and gift cards.One withdrawal option is also to be blunt a bit silly. A lot of people use cards and e-wallets to not have to disclose their bank account information to other sites; however players are forced to do so here if they want to see their winnings. Bank transfers are also much slower to be processed than e-wallets as evidenced by the five-day withdrawal time.

Horseplay uses 256-bit SSL encryption and two-factor authentication (TFA) to keep your private information safe. Its unique method of gambling doesn’t require a license leading it to be available in 18 US states.

Horseplay uses a responsible gaming (RG) program called “bSafe” to provide tools and resources to players. These include links and hotlines to resources as well as tools for cooling-off periods self-exclusion and setting a deposit limit.

The basic safety of Horseplay certainly isn’t bad. The SSL and TFA all but guarantee that your private information won’t get stolen by any nasty hackers. What I’m more worried about is the regulation of it all. Real-money casinos like Caesars tend to be available in few regulated states while sweeps casinos are far more widely available with Golden Hearts being available in 48 states for example.Horseplay falls somewhere in the middle being available in only 18 states. Most states don’t seem to know how to handle the novelty of Horseplay and have therefore decided to deny it permission altogether. As for the other 18 states it’s unclear how or if they’re regulating Horseplay in some way.New things can be exciting but they’re also risky. Horseplay exists in this grey area between sports and casino betting so be warned that you might not be as protected as you would be if you gambled at a more traditional casino.

Horseplay offers two customer support methods: email support and an FAQ section. The email option is available 24/7.

The FAQ can be accessed from the ‘Help’ button in the footer and leads to a detailed FAQ powered by Zendesk. The Help Center also links to their Twitter page so you can stay up to date on Horseplay news.

Email responses came within two hours and were clear and detailed with rarely any need for a follow-up.

I liked the support options available to me at Horseplay casino. It is lacking quantity but it makes up for it in quality.The FAQ section is large and detailed and neatly filtered into different sections. Too many sites such as Luckybird.io have far too small an FAQ with critical information missing and all it does is cause confusion and frustration. Thankfully Horseplay doesn’t have this problem. The email support is also great with the team giving detailed answers. Replies could take a while to come in though so be prepared to wait a bit. I certainly would have liked live chat and phone support to be available but what is here is great.

The Horseplay site is fast and easy to use with quick loading times and a lag-free experience overall. The site uses a green-on-white color scheme with large buttons that are easy to see.

Horseplay has a mobile app for iOS but nothing on the Google Play store. The site is also accessible through your mobile web browser. All the features on the desktop version are available on the mobile platform.

The site uses a few basic filters and lacks a search function for its games. On some pages including the Horseplay homepage the links to the site’s social media pages are broken as they attempt to link you to the old bSpot social media pages.

Horseplay’s platform is not bad but it’s got a long way to go. This includes some very silly problems that need to be fixed ASAP.For example why are some social media buttons trying to link to the old bSpot casino pages? The rebrand to Horseplay happened months ago so these should have been swapped out by now. I also lack patience for any site that doesn’t have a search function. I know that with just 81 games you can work without it but it’s a simple enough feature that all sites should have it by now. Still the platform itself is good and very usable. It loads fast and is easy to navigate so I don’t want to tear into it too much. All they need to do is fix the small but impactful mistakes and have an app that’s available in the Google Play store to improve the score here massively.