WOW Vegas Casino Review

WOW Vegas casino review General

WOW Vegas casino review
94/ 100 Expert rating
1.5 million WOW Coins + 35 free Sweepstakes Coins CA players accepted

WOW Vegas is a social casino operated by MW Services Limited. It launched in 2022 and is available in all US states except Washington Michigan Idaho Montana and Nevada.

In this WOW Vegas social casino review we explore the ins and outs of this site including its 1000+ slots on offer and how it compares with other social casinos.

Pros and cons

✅ Daily log-in bonuses

✅ Redeem cash prizes

✅ Star VIP program

    ❌ No mobile app

    ❌ Only slots on offer

    ❌ No live chat support

WOW Vegas casino review General ratings

94/ 100 Expert rating
98 bonus rating
90 games rating
94 software rating
94 safety rating
90 mobile rating
92 support rating
93 usability rating

WOW Vegas casino review Playscore

92% Playscore

100

gamble-usa-logo

92

best-odds-logo

92

the-grueling-truth-logo

90

action-network-logo

90

casino-org-logo

85

american-casino-guide-logo

WOW Vegas casino review General Info

Launch date
2022
Company behind
MW Services Limited

Bonus rating

98/100 Plenty of ways to collect free WOW Coins and Sweepstakes Coins

✅ Daily and weekly promotions

✅ Social media contests

✅ Progression-based VIP program

    ❌ Keeping track of all bonuses is overwhelming

    ❌ Rigid time frames for some prize pots

You’ll receive a three-day welcome package at WOW Vegas casino. Each day brings a free injection of WOW Coins and Sweepstakes Coins. You can also purchase a massive package of 1.5 million WOW Coins and 35 free Sweepstakes Coins for $9.99 (66% discount) as your paid welcome bonus.After that there are weekly Sweepstakes Coins promotions social media contests daily WC prize pots and occasional WOW Vegas casino bonus codes in your inbox.Something I don’t like about WOW Vegas casino and social casinos in general is that many of your WOW Coins are tied to daily log-ins. That means there’s a limit on your WOW Coin play unless you choose to make purchases of further packages. Additionally the prize pots for many of the WOW-Coins promos are time-gated. Wake Up & Win for example runs from 03:00-12:00; Lunchtime loot 12:00-15:00. Thematically it makes sense of course but in practice time restrictions create FOMO.Players can also get 10 free spins periodically on the game of the day. Make sure to check your mailbox where you’ll get notified of this giveaway — it’s available to all players.In addition WOW Vegas runs a 2 for the price of 1 Happy Hour allowing players to boost their coin balance with exclusive 100% booster packs. This is a time-limited offer limited to one pack per customer that you can get randomly via email.As of late 2023 WOW Vegas has introduced a loyalty program — eliminating my only large complaint.

Games review

WOW Vegas casino has 1000+ games for you to choose from. The WOW Vegas casino games comprise slots and jackpot titles with a range of game types and features spanning Megaways Hold and Spin Hold and Win and player-favorite classics. The entire catalog is available on all desktop tablet and mobile devices.

The WOW Vegas casino slots and games are only available to registered and logged-in players. Moreover there are no demo versions meaning you’ll need to use your WOW Coins or Sweepstakes Coins to play the games.

WOW Vegas players can also enjoy 2 exclusive branded slots — WOW Vegas Elvis Frog Trueways by BGaming and WOW Vegas Wilds of Fortune by Betsoft. To spin these slots you can participate in the Wheel of Wins promo which offers a daily guaranteed prize drop of 1000 Sweepstakes Coins.

Additional games details

Games facts

Expert’s pick
Mr Vegas
Slots
1000+
Popular slot
Big Bass Splash
Jackpots
11
Top jackpot
Big Bass Bonanza Jackpot Play
Table games
N/A
Popular table game
N/A
Live games
N/A
Popular live game
N/A
Average RTP
96.52%
Demo-play availability
Free play through WC

Game types

Slots

Slots

Jackpots

Jackpots

Games rating

90/100

✅ 1000+ slot games

✅ Free-play demos available

✅ Drops and Wins on select slots

    ❌ No table games

    ❌ No keno bingo or scratch-offs

I’m rather pleased with the WOW Vegas casino game selection — 1000+ is an impressive number for a social casino. These include slot machines and RNG (random number generator) games with slot-like gameplay.There are various themes within the WOW Vegas casino slots lobby. You’ll find a search bar at the top but you’ll also see several categories to filter the games by.My only complaint is the lack of demo games. You’ll need to spend your WC to test the games. You also need to be signed in meaning you won’t be able to try out the WOW Vegas casino site before settling on your favorite slots. Still that’s just industry practice among social casinos; demos are a much bigger deal when it comes to real-money sites. In fact compared to other social casinos WOW Vegas can be pretty lenient — all the slots are available from minute one while some other sites make you unlock them. The removal of first-person table games in late 2023 was also a slight disappointment (granted there were only seven) but the WOW Vegas team wowed me yet again with an extraordinary addition of over 400 new titles to the slots portfolio instead.

Games Software

There are now 11 software providers at WOW Vegas casino. Industry giants Pragmatic Play and Betsoft were the main drivers of the platform from the get-go but in WOW Vegas partnered with additional top-of-the-line suppliers like 3 Oaks Gaming Booming Games Habanero PLAYNOVA Netgaming Evoplay Entertainment Golden Rock Studios Rogue Caleta and BGaming.

There is no bespoke software at WOW Vegas. The slots are powered by well-known providers that you will also find at real-money casinos meaning you’ll get an authentic experience when playing at this social casino.

Software facts

Most popular slot software
Pragmatic Play
Number of software providers
11
Live providers
N/A
Most popular live software
N/A
Bespoke software
No
Download required?
No

Available software

Betsoft

Betsoft

Pragmatic Play

Pragmatic Play

3 Oaks Gaming

3 Oaks Gaming

BGaming

BGaming

Booming Games

Booming Games

Habanero

Habanero

PLAYNOVA

PLAYNOVA

Netgaming

Netgaming

Software rating

94/100 Excellent range of reputable software but no exclusives

✅ Greater diversity than competition

✅ Bespoke software

✅ Backed by industry’s best

    ❌ No bespoke software

Eleven software providers for a social-sweepstakes casino is definitely something to write home about.With names like Pragmatic Play Betsoft and Booming Games at the helm you can rest assured that the production quality is up to par and the diversity of themes genres and features rivals the best. These partnerships with the industry’s leading suppliers packed a few pleasant surprises for me. WOW Vegas offers several casino must-haves: prize drops and software-integrated jackpot play. I’d say “sign me up” but that’s done and dusted long ago.I’m pleased with the selection overall WOW Vegas has knocked it out of the park in terms of software second only to BetRivers.NET (and only because you’ll find live providers and table-games software at the latter).

Payment methods

WOW Vegas casino is not a real-money site meaning you won’t need to part with any cash to play the games. However if you run out and wish to top up you can purchase bundles of WC from the store. You can use reputable payment methods such as Skrill Trustly Apple Pay American Express Discover Diners Club Mastercard and Visa.

After accumulating at least 100 SC in winnings you will be able to redeem them for cash prizes through Skrill and Trustly exclusively. To redeem SC you’ll need to confirm your address by submitting a recent utility bill or bank statement.

You will not be able to redeem any WC at WOW Vegas.

Payment facts

Number of payment methods
8
Popular payment
Skrill
Minimum purchase
$0.99
Maximum purchase
$99.99
Average purchase time
Instant
Prize redemption
Available
Minimum prize redemption
100 SC
Average prize-redemption time
3 – 5 days

Deposit methods

American Express

American Express

Apple Pay

Apple Pay

MasterCard

MasterCard

Skrill

Skrill

Visa

Visa

Discover

Discover

Trustly

Trustly

Diners Club

Diners Club

Withdrawal methods

Skrill

Skrill

Trustly

Trustly

Payments rating

99/100 Purchase bundles and redeem prizes with ease

✅ Reputable payment methods

✅ Payment FAQs

✅ Prize redemption available

    ❌ Limited info for unregistered players

    ❌ Prizes obtainable only via Skrill and Trustly

I’m happy with the payment options available at WOW Vegas casino. Although you won’t be obliged to part with any money you can purchase bundles of WOW Coins if you want to top up. These bundles range from $0.49 to $99.99 making it easy on anyone’s budget and cover all major payment providers (which beats many social casinos by default). My only wish would be to see PayPal and Google Pay with the former added as an option for prize redemptions. Each bundle comes with free SC — you can use these on any game. Once you have at least 100 SC in winnings you can redeem them for cash prizes which I think is pretty cool. The exchange rate is 1:1 meaning you’ll get $1 for every SC you redeem.You’ll need to verify your identity before being able to purchase WOW Coins and redeem Sweepstakes Coins which adds to the legitimacy of WOW Vegas casino.However you can redeem your cash prizes before hitting 100 SC. With Prizeout Digital Voucher you can redeem as low as 25 SC and get a digital voucher from different vendors like Amazon and Starbucks. Each voucher has predefined amounts and you can select the amount after clicking on Prizeout on the checkout page.All Prizeout bonuses are displayed on the home page under each voucher. Additionally you can register and create a wallet with Prizeout and get Prizeout points.Big thumbs up from my end!

Safety features

WOW Vegas is a safe social casino operated by MW Services Limited. WOW Vegas protects its casino players through SSL encryption and verification processes. These add to the responsible gaming protocols (such as self-exclusion) that WOW Vegas casino has in place.

The games have an RNG (Random Number Generator) within them that ensures fairness and randomness with the results.

You’ll need to complete the verification process at WOW Vegas casino to purchase a bundle. Real-money sites do this to comply with gambling regulations and social casinos like WOW Vegas are no different. 

To do this you’ll need to submit a photo ID (such as your driver’s license) when prompted to do so on the purchasing page. The system needs about 20 seconds to validate your document after which it will be deleted from the system and you can proceed with your purchase.

Safety rating

94/100 As safe as it gets but doesn’t frontline responsible gambling

✅ 256-bit SSL encryption technology

✅ Identity verification necessary

✅ Importance to responsible gaming

    ❌ No RNG seals visible

    ❌ Some irresponsible practices

Whether claiming a bonus making a purchase or just exploring WOW Vegas casino offers a secure experience. The first security feature is high-tech encryption technology that keeps your data safe at WOW Vegas. It’s challenging to find the RNG seals but considering that credible software providers power the games at WOW Vegas casino it’s safe to say that the outcomes of the slots are random based on certified Random Number Generators. I was able to verify this through supplier sites. The verification process was swift and in line with standard KYC practices. I had no issues submitting the required documents and my request was approved within a few minutes. Finally there’s the responsible social gaming section. Like any online casino WOW Vegas is meant for entertainment purposes only. If you feel your gaming is becoming problematic the site offers plenty of assistance to help you get back on track including self-exclusion options.The only significant drawback I found is that WOW Vegas’ promotional strategy doesn’t align with the responsible-gambling messaging. I would like to see fewer time-gated events especially during business hours which inadvertently are too pushy and encourage frequent play. Similarly the Spending Controls panel spells out how to set all restrictions to “No limit” as the very first thing on the page under the guise of resetting the limits (which came with its own issues). That’s not what the tool is for!

Customer support

You’ll have FAQs and a ticketing system customer service options at WOW Vegas casino. You’ll also be able to speak to an agent via the WOW Vegas casino Facebook and Instagram apps. The social casino is also on YouTube Twitter and TikTok.

You can contact the customer support team at WOW Vegas by creating a support ticket. However it is strongly recommended that you check the FAQs or terms and conditions beforehand — you’ll even be asked to confirm that you have read them before opening a ticket.

WOW Vegas casino offers around-the-clock customer service. However it may take up to 24 hours for you to receive a reply to your support ticket.

support facts

Customer support availability
24/7
Live chat
N/A
Email
Ticketing system
Contact number
N/A
On-page support
FAQs and Help Center

Support rating

92/100 24/7 customer support but is it?

✅ On-page support available

✅ Detailed FAQs

✅ Support through social media

    ❌ No phone support

    ❌ 24-hour responses

While there’s no live chat (sadly) WOW Vegas’s support team is rather proactive on social media channels. I was able to get swift support with a contest-related query and equally prompt responses to general questions. That said the on-page FAQs and Help Center are actually quite comprehensive and you will likely find the answers you need without needing to place a ticket. You’ll find the FAQs in the page’s menu and footer — they mostly relate to payments and the verification process. Opening a support ticket means declaring you have read the FAQs which makes sense even though it can be annoying. WOW Vegas casino claims to have 24/7 customer service available to deal with support tickets but without a live chat this claim can hardly be verified on my end. I’ve seen better when it comes to customer support but I suppose you get what you pay for. Considering that this is a play-for-fun casino I’ll take what I can get!

Usability

Navigation around WOW Vegas casino is intuitive. The bright colors of the banners and slots stand out against the black background. You’ll find everything you need in the hamburger menu in the top-left corner of the screen and the page’s footer. 

There is no WOW Vegas casino app. However the site is optimized for desktop tablet and mobile provided you use an updated browser. You will have access to the full catalog of WOW Vegas casino slots and games on all devices.

The lobby is divided into different categories such as Megaways Classics and New Games. You’ll also see a category for recently played games making it easier for you to go back to games you like. If you know the name of the WOW Vegas casino slot you’re looking for you can type it into the search bar.

Usability facts

Mobile app
No
Mobile game availability
Full suite
Ease of navigation
Very intuitive
Game filters
Yes
Search function
Yes
Loading speed
0.4 sec
UX and UI rating
Excellent
Other products
N/A

Usability rating

93/100 Smooth-sailing user journey

✅ Optimized for phones and tablets

✅ Recently played games visible

    ❌ Basic filtering system

From selecting a game to using the site’s bonus codes at WOW Vegas casino I had very few issues. Everything is neatly laid out for you to find and the menu is straightforward enough. When it comes to mobile you won’t even notice you’re navigating WOW Vegas via a browser and not through a casino app. The site is optimized for smaller devices with a responsive design so you’ll have a smooth experience. I’d say that WOW Vegas casino could do with a bit of improvement in terms of the filtering system but other than that it’s almost perfect!One disappointing usability hiccup I’ve encountered was when setting limits on my account via Spending Controls. This was the only unintuitive aspect of the UX. The current limits remained unchanged pending limits showed up as “No limit” or “No pending limit” despite me setting new ones. After about 10 minutes my “Current Purchase Limit” changed to “New Purchase Limit” (with the old limits though) and the Pending Purchase Limit updated two of the three settings. I’ve changed all three and hours into writing this review have yet to see them properly updated.This leads me to deduce that the function is not fully operational. I’ll be keeping a close eye on it but in the meantime — that’s a few docked points.

WOW Vegas is a social casino operated by MW Services Limited. It launched in 2022 and is available in all US states except Washington, Michigan, Idaho, Montana, and Nevada.

In this WOW Vegas social casino review, we explore the ins and outs of this site, including its 1,000+ slots on offer, and how it compares with other social casinos.

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