Put a small deposit on and got myself a…

• Put a small deposit on and got myself a baksnce of £95. Tried to withdraw 50 but there is a £100 minimum withdrawal. Then that £50 was taken from my balance anyway and after emailing them the first time they said I had played through the money. On the second email I attached a screenshot of my transactions showing I had not played through the money and they said it was due to there being a bonus that expired. I didnt take a bonus....Avoid this casino at all costs

Still waiting for monies I withdrew…

• Still waiting for monies I withdrew nearly 2 weeks ago. Numerous chase up emails with responses stating the monies will be in my account as soon as possible yet still nothing. Can anyone advise if this site is legit i.e having provided my personal details for verification etc I have been patient with them & I expect to receive the funds next week or I will have to go through my bank.

Having the same issue as the chap…

• Having the same issue as the chap below withdrew about 3 weeks and getting absolutely zero response when chasing up the money seems like they will just ignore and not pay out scam artists! Hopefully I receive the money will put an update in

Do not join up!

• Exactly the same as the previous reviews i have been waiting 18days for my payment. Contacted them a few times and they say it has been sent and to contact my bank. My bank can find no evidence of payment being made. Do not use this casino!Update - eventually got the money paid into my account on the 6th October!

they took money off my card without…

• they took money off my card without authorisation . wish i had read the reviews first completely bad experience . if you have cards registered with them i would cancel cards as they seem rotten

Complete nightmare

• Complete nightmare. Will not EVER reply to emails live chat non existent have requested closure a hundred times but no-one answers and account is still active. Please dont ever visit this site. 100% Crooked site

Scammed for £6000

• I deposited £6000. My balance is sitting there at £6000. Made a mistake of sending my ID. The withdrawl button does not work not because account is not verified but because it is a dummy site only takes deposits. After sending them tons of emails they replied to me stating they now need my bank statement and more ID. I have now cancelled my passport and driving licence. The chance of them rerurning my money are 0. Within 2 months they will move on to their new website. My suspicions are nigerian/chinese or russian. If anyone reading this has any information i will be grateful. Like most it is my own fault for doing the (non gamstop search). I broke 3 years of abstaining and my savings are all gone.

I made 2 separate withdrawals

• I made 2 separate withdrawals waited for a week and nothing so I emailed them 20 times and my final email had said if you dont pay up my bank and the IGR will investigate youLow and behold they paid up both amounts in the space of 7days It was hard work mind I would not recommend anyone to use them. They are quick to debit your money but not willing to pay any winnings

Hard to verify Id

• Iv had problems returned emails so no way of verifying my account. Waste of money and time.

24monaco.com

• 24monaco.com just to warn others this is a fraud/scam online casino site. Very quickly take your money and the money you deposit gets sent to different people. This is when it flagged up to me that something was dodgy so I decided to withdraw £500 that I had won on the 06/10/2020 and still to this day no sign of the money and no response after 20 emails that iv sent and then to top it off they closed my account with no explanation so please be aware and don’t get scammed like i did

Had a month out

• Had a month out. Balance in my account was £500.23. Account due to open up again on 24 October. Wanted to withdraw and get rid of this company as had to change my bank card. £500 was gone balance was 23p. How do we close this terrible company down and have them prosecuted. I am also writing to TV to go on and name and shame them

SCAM DO NOT USE!!!

• Complete scam been waiting weeks for two withdrawals.emails from them comfirming they will pay out. Their site says 3-5 days well Ive been waiting over 2 weeks and still nothing and now they are ignoring emails.SCAM SCAM SCAM DO NOT USE

There games are fake they are fixed…

• There games are fake they are fixed avoid them I’ve asked to be blocked but they don’t care they just want your money they don’t even hold a valid license

They ignoring your emails

• They ignoring your emails. £100 been taken from my bank account without my permission. Trying to find out whats going on. Still no luck. Avoid this site

Lots of extra transactions on my…

• Lots of extra transactions on my bank account like others only made 3 deposits but 10 came off my bank account now cancelled my card and bank looking into things dont play here they are not a British casino as advertised

AVOID AT ALL COST!

• Two words for this company: scam artists! AVOID AT ALL COSTS. Dont pay out winnings and ignore all communication with you!

Responsible gambling

• I asked customer service to close my account 2 weeks ago and they have still not done it despite a chaser email.

They shut my account after giving them…

• They shut my account after giving them my passport bank details both certificate I will be contacting the police as they are refusing to remove them they can now use all my details and no refund on my winnings

I made a withdrawal over 10 days ago…

• I made a withdrawal over 10 days ago via bank transfer and still have not received it! Sent numerous emails and no reply! Its a con! Dont join this site you will get scammed!

Emailed these several of times to get…

• Emailed these several of times to get my account closed still absolutely nothing! The customer service on here is absolutely terrible.