absolute garbage

• absolute garbage. Ive been playing on this site for +6 months and everything ran smoothly easily got my identity verified easily withdrew my winnings etc then back in late November 2024 I won a couple hundred dollars from a game and decided to withdraw. The next morning I got an email saying my withdraw couldnt be processed. I tried signing back into my account to try withdrawing again only for it to tell me that my username/password is incorrect. I tried multiple times to reset my password through my email just for it to still tell me that even my new passwords didnt work. I started to get frustrated and contacted customer support (which by the way is a dumpster fire on its own) and nobody got back to me while waiting for 3 hours. It kept randomly closing the support chat and told me to try again later. I emailed and tried the live chat everyday for a week until finally a worker answered who told me my account doesnt exist. This was obviously BS and I showed them proof that my email was linked to an account and even showed screenshots of my deposits. They told me I had to re-verify my identity which I did 3 times. They said theyd get back to me but never did. I probably spoke to about 6 different workers who all told me the same thing; that theyd investigate this further for me and never got back to me. Really disappointing that I never dealt with an issue on this site before and never did any suspicious activity to have my account randomly closed like that and my money stolen. Absolute waste of time and trash site overall dont bother wasting your money and effort.

Bally Bet Rhode Island never paid me and closed my account

• Wish I could give 0 stars. I loved this Casino at one time and loaded TONS of money and actually redeemed at times until one night I finally hit the major on fire link which was $1000 ball. Once I put the redemption in they closed my account and I still never got the money from my winnings. I did run out of my own money on my card so my mom loaded my account for me which is not uncommon whatsoever and apparently they considered this reason to close my account and not pay me. Then about a month ago they said they would send my winnings after months of back and forth email complaints and I only get a generic response that someone copied and pasted but one time it seemed as though someone was helping and said my winnings would be deposited into my card minus any chargebacks which is fine with me that’s what I asked of them to do from the start. Yes once they closed my account and refused to pay me I told my mother to absolutely file a chargeback for the $50 I spent because they had no right to just close me out after all the money I spent there smh awful and I see I’m not the only one who has bad things to say about them. BallyBetRhodeIsland I really would like my money but I already considered this a loss and should have written this review months ago!

DO NOT USE THIS SITE AT ALL COSTS

• DO NOT USE THIS SITE AT ALL COSTS! I have spun for years on this site. The customer service is garbage they upgraded their site finally after 2 years i was playing and they did not send an email out or nothing about you having to activate bally rewards and opt in. So I missed out on thousands of bally dollars but they dont care to tell you. It rinsed me 52k one day. I have never seen a slot bug out and run dry like it did that day on sweet bonanza. I was like surely this cant be real. Hours and hours over a week i spent spinning many slots for max bets and $10-50 bet sizes and they just all went dry. I could say in over TWO YEARS OF PLAYING I hit over 1000x only FIVE OR SO TIMES!!!!! Is that not insane?! They just eat eat eat and dont give. Its clearly a scam site. My eyes are open and im here to inform everyone else. I talked to support many times about a vip program rakeback lossback you name it. There isnt anything fun about being a member on this site. The worst slot selections. 98% of the slots do not have auto spin on them as a tactic to get you to manually spin them and sit there glued to your screen. If you mention anything related to a bonus or rakeback or anything free money then customer service clenches up and acts like they dont understand. Then hit you with a Anything else I can help you with? to change the topic or just end the chat before you can reply! They hit you with AI responses and no actual humans work for customer service. After my last withdraw the slots were cooked! Only one slot hit 500x and im like oh maybe i can finally run this up and did some $1-2 spins and it just rinsed me dry again lmao. Like what an absolute joke! SAVE YOUR TIME AND AVOID THIS SLOT AND IF YOU HAVE BEEN SCAMMED PLEASE LEAVE A REVIEW AND LET OTHERS KNOW! NO ONE SHOULD BE ON THIS SITE! BallyBetsCanada is an absolute scam! DO NOT PLAY ON THEM! By far the worst casino slot site out there!

Amateur sportsbook

• Easily one of the worst sports books. They came to MA and limited/promo banned me a week after opening. It took weeks to get verified. App UI is terrible and buggy.

They will scam your winnings!!

• They will scam your winnings!!I won 4K on slot games and the money disappeared from my account when I tried to withdraw online assistance is non existent and they don’t reply to emails the phone number 1 (877) 378-4544 just voice recording that refers you to the emailSupport that doesn’t reply.Guess I’ll have to go thru the gaming commission to get my funds.Horrible casino do not play here or deposit money here they will scam you

CANT WITHDRAW WINNINGS

• I went to withdraw some of my balance and they asked for verification of who I am. I sent my Ontario Drivers License and they said they couldnt accept it. Never gave me any other options to verify. Since when isnt a government issued drivers license not valid ID?

Shamless scamming rats.Those scumbags…

• Shamless scamming rats.Those scumbags rigged even a tournament that how desperate they are.this some should be banned from UK gambling industry as only they know is how to cheating and scamming players.shamless thieves.highly recommend to avoid at all cost.

this place sucks I put $225 in and…

• this place sucks I put $225 in and didnt get anything meanwhile I went to 888 casino put 200 bucks in and hit 2000 bucks doesnt happen on all of them but this place is like a vacuum cleaner from hell it was more or less 225 worth of dead spins... I highly dont recommend

Stealing DATA from anyone who sends KYC docs

• This Casino wont let you play or deposit AT ALL without first verifying all of your KYC documents which doesnt seem right.I believe these people are stealing identity from everyone that submits drivers license government I.D passport home address phone number and email address. Who knows what theyre really doing with all of this data.There are soooo many other online casinos to choose from that are actually LEGIT so PLEASE do yourself a favour and do not proceed with BallyBet.

You think after making 5 deposits you…

• You think after making 5 deposits you would get 1 bonus...not happening on this site..I will not play here again...

Not Recommended in Ontario

• Not Recommended for players in Ontario.This website is frustrating and untrustworthy after setting up an account I do the same as I do on any other Online Casino I sent my documents to be reviewed before making any type of Deposit. After two months waiting they requested Proof of my Address however the address they requested Proof of what not my Current address and I updated my address weeks prior. So I messaged customer support and sent them all the documents they requested and mail with my current address with tape over the personal information they do not need. I got this email back from them today.Thank you for contacting Bally Bet Ontario Online support regarding your verification. Unfortunately we could not proceed with your verification because some information on the ID in your self-photo is blocked by your finger or is blurry and illegible to be read.Why do they need my personal information that no other Casino required? What the tape was covering was my Credit Card Number and personal details on my Form of mail to prove my address. The Address wasnt covered they are supposed to confirm my address not request access to view my personal information. My ID wasnt blurry many other companies I send my ID to gets the same Photo of my ID and the Selfie with me holding my ID and there is no issues therefore they have an outdated system that isnt displaying the quality of the Photo properly or they are requesting personal information from my mail used to prove my address. This is the digital age and hardly anyone gets paper in the mail for bills utilities or bank statements because its all done online nowadays. My ID also has my current address on the front of the card. After my experience with Customer Support I told them to forget it and to close my account because I no longer have an Interest to play on their Shady Casino and I informed them that I will be including the response in my Review. If you are looking for a Trustworthy Online Casino In Canada there are others out there such as: LuckyCasino.ca LuckyDays.ca & SpinAway.ca but BallyBet is not one of them. Cheers.

DO NOT use this site

• DO NOT use this site over 2 WEEKS they haven’t sent my withdrawal. They just keep asking for more and more verification papers. They take like 3 Days to answer just to tell you they need something else and continue to keep toying with you

Their bonuses and promotions are okay

• Their bonuses and promotions are okay although Ive experienced better offers elsewhere. While they add some value to the gameplay they might benefit from enhancements to match competitors standards.

Ballybet Casino for their bonuses and promos

• Youve got to hand it to Ballybet Casino for their bonuses and promos—theyre like the secret sauce that spices up every gaming moment! Its as if theyve mastered the art of adding an extra punch of excitement to each game making it more thrilling and worthwhile.