Avoid….not bad customer service…it’s…

• Avoid….not bad customer service…it’s actually NO customer service….they don’t even try….and they don’t honor their promotions!

DO NOT USE BALLY BET

• I closed my account with them about a year ago but I decided to give Bally Bet another chance. I reached out to customer service and was told I need to email over a few documents (I’m assuming for identity verification) and once I do they will re open it. It has now been almost 2 weeks since I sent them and I haven’t heard a single thing back. Account is still closed and I can’t even get a response from customer service. I have sent 4 more emails since and have opened up multiple live chats (which you will be waiting hours for an agent) yet I’ve heard nothing back. I now remember why I closed my account. If you’re reading this please use a different sportsbook or you will have to deal with there nonexistent customer service too.

Worst State Run Online Casino STAY AWAY

• Has to be the worst state run online casino ever made. Were stuck with these greedy corrupt casinos for online gambling in the USA and this is what they give us. Yeah I lost (everyone does) and you can chalk this up to another pissed loser but I played enough so you dont have to. Its complete utter trash when you lose and lose your money you shall... The bonus wins are set up so that you will NEVER get back to even not even close... Were talking even if you up the bet the site makes sure to keep you below the tax threshold. Its a total scam. You can put in thousands and theyll give crumbs if that. STAY FAR AWAY.

Closed my account when I tried to withdraw.

• At first I was winning on the website and ended up actually making a little bit of money so then I went to withdraw my money from the account Bally bet declined my withdrawal and closed my account so they made me take a picture off myself in front of my house holding my id and the date and I needed to upload a load of other stuff I then I had waited 4 days until I got a reply which said that my application to verify wasnt successful so my account did not get re-opened which means they have pretty much just let me deposit win some money and they kept it all.

IF YOU ARE THINKING ABOUT USING THIS…

• IF YOU ARE THINKING ABOUT USING THIS SITE. JUST LETTING YOU KNOW YOU WILL HAVE YO JUMP THROUGH HOOPS TO WITHDRAW. EVEN TAKING A PICTURE OUTSIDE YOUR HOUSE SHOWING YOUR HOUSE NUMBER WITH PAPER STATING DATE. THEN IT GOES IN BACKLOG AND IM WAITING TO DAYS SO FAR TO SEE IF THEY ACCEPT ID..THEN IF THEY DONT IT WILL GO IN BACKLOG AGAIN. AVOID UNLESS YOU WANT TO WAIT WEEKS. CUSTOMER SERVICE ONLY ONLINE AND USELESS

Daily casino deposits daily casino…

• Daily casino deposits daily casino losses. 90% of spins are dead spins. No return to player. I played mornings afternoons evenings. Weekdays Weekends. Loss loss loss. They say the slots run on a RNG. Then why when you first make a deposit the slots come alive and then die out. RNGs do not work like that. Controlled slot play.IMO Player beware!

So I deposited 100$ but couldnt play…

• So I deposited 100$ but couldnt play anything was getting error 212 so I contacted support....waited 17 mins without anyone so I decided Ill just withdraw my 100$ since I cant play anything. They wont give it back. They wanted photo of me holding ID and credit card I used....so I did that.....two days later now they want bank statements. Remember this is the original 100$ I deposited....NOT winnings.... Its very absurd..... So can imaging the hoops if I win something. So they got 100$ from me cause Im not sending bank statements. Just want you all to be aware......go to other sites. This one is not worth it.

Better casino than all the big ones and…

• Better casino than all the big ones and fast payouts can actually win big on your bonuses.

Bally Bet closed my account after £11 win – unfair verification tactics

• I joined Bally Bet and placed a £10 bet which resulted in an £11.05 win. I withdrew the money on 27/07/2025. Almost immediately my account was shut down and I was hit with unreasonable verification demands even though I had already submitted all documents typically required under UK Gambling Commission (UKGC) guidelines.They had already received:A copy of my passport and a selfie holding itA utility bill and bank statement showing payments to Bally BetElectoral register confirmation of my addressThese documents clearly verified my identity address and source of funds. There were no concerns raised about fraud or chargebacks. Still Bally Bet refused to process the withdrawal and demanded a photo of my bank card and a new selfie taken outside my home. These requests came after my withdrawal and served no valid purpose. According to UKGC rules such post-withdrawal demands are not allowed if the information could have reasonably been requested earlier. I also explained that I live in a rural area with no house number or name making the outdoor selfie request completely unworkable — and potentially discriminatory.Worse still I attempted to submit a formal complaint via live chat but was told I had to complete verification first — a stance that breaches UKGC rules which require operators to accept complaints regardless of verification status. My emails to the official complaints address have not been answered.Despite multiple follow-ups via email with the general support team I’ve had no resolution. This entire process feels like a deliberate attempt to stall or avoid paying out a modest sum of £11.05. I have now taken the matter to eCOGRA and will also be submitting evidence to the UK Gambling Commission.It’s worth noting that I also registered with Bally Casino (another Gamesys brand) on the same day and experienced exactly the same problem when trying to withdraw £15.01. This suggests a broader company policy of using verification as a barrier to withdrawals. Very poor experience.

Run away from this companybefore they…

• Run away from this companybefore they were ok.Last few months they eat all moneyyou deposit and win nothingfor last few months i deposit a loti havent win anything.Don’t joindon’t deposit.Move on another good platformdon’t riskyou will lose lots of money.

Was Good At First

• It seemed fairly decent at first (dont they all!). I had a few wins although nothing really major. After that though it seems like winning was super elusive and the games very tight. Lots of dead spins not hitting bonus rounds etc. On the plus side withdrawals were processed pretty quickly compared to some other sites.

Impossible outcomes!! They are trash!

• Impossible outcomes even in the live casino. I hate this app with every fiber of my body. Customer service is terrible. All the reviews on here talk about shady dealings and that is not a coincidence.

One of the best online casinos I’ve…

• One of the best online casinos I’ve tried..everything from sign-up to cashout was seamless..i also got my welcome bonus right away!!

Bad has no meaning put 100 in 5 pound…

• Bad has no meaning put 100 in 5 pound spins nothing no bonus and the 1 i got was 1.20 yes one pound 20 p dont use avoid straight away

Worst casino …

• I have played a lot of different games and have spent a lot of money this casino is definitely rigged do not spend your money in here unless you want to lose it one of the worst I’ve played in

Do not waste your money on this site

• Do not waste your money on this site! You wont win anything! Ever!

This place is sketchy as hell

• This place is sketchy as hell. You should report them to iGaming Ontario. They hold your money hostage and bait you to reverse the withdrawal to lose it all. Here’s the line right from the withdrawal email:Your $XXX.XX withdrawal request has been received. The withdrawal will stay pending for approximately 2 days during which time you have the option to reverse your withdrawal. Upon reversal funds will be returned to your playing account immediately.

I want to say is dont sign up they…

• I want to say is dont sign up they will steal your money slowly and always trying to recover your losses as they take advantage of your account system says it is randomly generated but they know what your betting

absolute garbage

• absolute garbage. Ive been playing on this site for +6 months and everything ran smoothly easily got my identity verified easily withdrew my winnings etc then back in late November 2024 I won a couple hundred dollars from a game and decided to withdraw. The next morning I got an email saying my withdraw couldnt be processed. I tried signing back into my account to try withdrawing again only for it to tell me that my username/password is incorrect. I tried multiple times to reset my password through my email just for it to still tell me that even my new passwords didnt work. I started to get frustrated and contacted customer support (which by the way is a dumpster fire on its own) and nobody got back to me while waiting for 3 hours. It kept randomly closing the support chat and told me to try again later. I emailed and tried the live chat everyday for a week until finally a worker answered who told me my account doesnt exist. This was obviously BS and I showed them proof that my email was linked to an account and even showed screenshots of my deposits. They told me I had to re-verify my identity which I did 3 times. They said theyd get back to me but never did. I probably spoke to about 6 different workers who all told me the same thing; that theyd investigate this further for me and never got back to me. Really disappointing that I never dealt with an issue on this site before and never did any suspicious activity to have my account randomly closed like that and my money stolen. Absolute waste of time and trash site overall dont bother wasting your money and effort.

Bally Bet Rhode Island never paid me and closed my account

• Wish I could give 0 stars. I loved this Casino at one time and loaded TONS of money and actually redeemed at times until one night I finally hit the major on fire link which was $1000 ball. Once I put the redemption in they closed my account and I still never got the money from my winnings. I did run out of my own money on my card so my mom loaded my account for me which is not uncommon whatsoever and apparently they considered this reason to close my account and not pay me. Then about a month ago they said they would send my winnings after months of back and forth email complaints and I only get a generic response that someone copied and pasted but one time it seemed as though someone was helping and said my winnings would be deposited into my card minus any chargebacks which is fine with me that’s what I asked of them to do from the start. Yes once they closed my account and refused to pay me I told my mother to absolutely file a chargeback for the $50 I spent because they had no right to just close me out after all the money I spent there smh awful and I see I’m not the only one who has bad things to say about them. BallyBetRhodeIsland I really would like my money but I already considered this a loss and should have written this review months ago!