Find the customer service very helpful

• Find the customer service very helpful. They offer good specials on big games and the introductory offer is very good. They are an old school type bookie which I like. The website is not the best out there but I can deal with that given the positives mentioned above. The shops are as good or better than any in Ireland.

Poor first impression

• User wombl3 Joke of a site asked them if account was verified and replied we a load of safer gambling messages IV NEVER DEPOSITED With them .. cba we tht kinda reply and attitude Wont be using very poor first impressions

Be very careful

• Opened an account placed a few losing bets and then struck lucky and won 3/4 on a 50p ew lucky15. Immediately restricted to £0 on everything - from one flukey win on the horses.Also had loads of problems trying to withdraw from them they make you jump through hoops - note that depositing is frictionless.Most definitely not a bookmaker - impossible to call yourself that when taking risk aversion to such extremes. NOTE: Ive given an extra star as the customer service reps- Shannon and Bronagh - are helpful polite and blameless.

Disappointing service and restriction

• They call themselves bar one racing so you would expect they have no issues with you betting on horses.On the contrary as soon as you have a winner you will be stake restricted to 0 without them even sending over an email to explain. In my case I had a 16/1 horse come in for the grand winnings of around £300. I had to contact them by email to find out why I couldn’t place any more bets…..I had placed quite a few losing bets before the winner which they were of course happy to take.Winnings were paid quickly to my account and bank so cannot complain about that.Just absolutely senseless that they restrict so quickly if you have a winner. Maybe you should just offer football and darts as I have obviously made your traders tremble with fear with my small racing winner.

Another embarrassing bookmaker..

• Another embarrassing bookmaker... Absolutely worst bet placement system ever and one decent winner they have to pay out Best Odds Guaranteed on and you immediately limited to £1.50 max winnings on a horse... UKGC should really put these kind of clowns out of business fast.. All these bookies do is leech off people that are too stupid and losing punters have gambling problems. Forget it if you actually bet intelligently

4 star (so far although I have read…

• 4 star (so far although I have read some worrying reviews) BOG on all UK and Irish racing and double odds on first goalscorer if they score again. Good range of markets. Negative the site does stick a lot.and the joining off is only for Northen irleand customers.

Useless app .forever freezing and not…

• Useless app .forever freezing and not responding..they offer super boosts but whats the point if you cant get in to back it..Also told numerous times wrong details enteredwhen this was not the case..

Loyalty goes along way spent hundreds…

• Loyalty goes along way spent hundreds won a bit lost abit . Didn’t use the account for a month then placed one in play and won. They then restricted my stake to zero - traders decision . Loyalty aye cowboy bookies I’ll give them a year .

Started betting with these went well…

• Started betting with these went well first week thought finally a real bookmaker not a cynical professional B S like all the others then bang how much is your income? How much are you left with after bills?etc etc Intrusive disrespectful questions which are none of there business So closed account immediately Goodbye you Absolute whops.

Coned promotion

• Coned me into a fake premonition. Ask for giddiness got it . Now saying I did it wrong and wont pay out . Horrible company

Don’t think it’s scam but just

• Have been a customer for one two weeks with them when I deposited money it’s fine normal when you deposit over your limit setting it could be successful but then it will be locked in your account and you can do nothing with it for at least several days the compliance team will ask you for documents for the proof of the fund…they even ask you some stupid question like where did you get those funds from… I told them savings and they still need my proof…as everybody know savings are running in the bank everyday…so how can I proof that little part of fund is from? I mean it’s not a scam platform but they should not allow customer to successfully deposit their fund but then lock them up because it’s our money it’s not your money Baroneracing could be a good platform if they can improve and at least to avoid this situation happen.

Garbage site with terrible customer…

• Garbage site with terrible customer service.Ive been trying to withdraw my balance from this site for months now. When you request a withdrawal it says you have successfully requested a withdrawal but then nothing happens. You dont receive the money and then when you check back on the site you see the money you have tried to withdraw has gone back to your balance no message to explain why no e-mail no onsite message nothing. So you try again and the same thing happens. I had to assume I needed to verify my account by sending in lots of personal and private documents (which all of these companies like to request at withdrawal they never ask for a single thing if you want to deposit though of course) so I uploaded all of my sensitive information through the website. Again requested a withdrawal after my account showed as being fully verified only to have the same thing happen; I check back a few later and my money has been returned to my account balance with no explanation whatsoever. So I contact live chat who tell me that even though I uploaded all of my documents through their site and my account is showing that Im fully verified I need to resend everything to them via e-mail. So I send all of my personal private and sensitive personal data (bank account statement passport photos of bank card) to them via e-mail which is extremely insecure because it is unencrypted and not suitable for this kind of information but hope that this is the last of it. I wait a few days and once again request a withdrawal and once again I return a few days later to see the money has not been withdrawn but returned to my account balance and again with no message or warning or explanation as to why. So once again Im back on Live Chat and they ask me for a reference number which I dont have since the previous live chat agent didnt give me one and I didnt receive one when I e-mailed in the documents for the first time. So I have to go through the process all over again because my account is still not verified (even though my account says fully verified and Ive provided documents twice so far). I e-mail everything in (again this is a completely unsafe and inappropriate why of sending sensitive personal information but despite having a document upload feature on their website this is how they want you to provide your private data). Im told by live chat now that my account is verified so Ive requested another withdrawal (for the fifth or sixth time now)....lets hope I actually get the money this time.On top of that the website functions very poorly and their odds are garbage. Save yourself the hassle of trying to get your own money back and use a different site these guys are utterly incompetent and have no idea what they are doing and probably shouldnt have a licence.

Been with them for a couple of months…

• Been with them for a couple of months and WAS enjoying it Especially best odds guaranteed being available the night before Then yesterday I actually won a little £450 so withdrew £270 and today when I tried to have a bet Your account has been restricted to 0p per bet effectively barring me from betting with them so spoke to customer services They said This decision will not be reversed so Ive had to withdraw my final £180They get one star because they have refunded all my winnings!!!!

Just another awful bookmaker.

• Just another awful bookmaker.Limited to 0p on everythingAVOID !

One of the worst betting companies on…

• One of the worst betting companies on planet earth. Wanted to back a certain horse (£200 each way at 12/1) so tried to place the bet online to be told the horse was now 10/1. Then I was told I could have £15 each way only. Complete and utter shysters. Avoid. I told them to close my account.

Opened an account on grand national…

• Opened an account on grand national weekend just to give them a try. Quite simply theyre a rogue site. I only deposited £10 and won £75. They still gave the option to reverse my withdrawal (which is illegal in the UK now) which gave me concern immediately. My account was also showing as being fully verified but then they said that it wasnt and that they needed lots of documents to do so. Told them to keep the money and close the account. I wasnt prepared to have a back and forth for days on end to claim my winnings (which I strongly doubt they would have paid). Please take advice from one who has over 20 years experience of dealing with online betting sites and stay away from this site. See my other reviews and note that I review each site on their individual merits.

Steer Clear if you want paid out

• Poor customer service poor handling of verification they are happy to take a bet but not so happy if you have a withdrawal and they really drag their feet. Never have issues with Skybet/Boylesports/PaddyPower and Bar-one are useless in comparison.