Costumer since 2023

• So I have been a costumer since 2023. I deposited 5500$ and withdrew 1500$. I cameback to play in february 2026 and I made over 30k$ in profit.I put 3 stars as of now because their withdrawal speed is really really slow. Took from the 13th february up until the 24th of february to receive my first payout of 4500$CAD. The good thing is they will pay you out. But I have been verified since 2023 and there are no reasons for such delays.Until they improve their withdrawal speed the 3 stars will stand. The benefits of the website are the live agents who are very kind. Also betplays offer lots and lots of bonuses. I dont use them anymore but they are pretty nice. Also be careful of the bonuses T&C you dont want to breach the terms.

SCAM STAY AWAY!!!!!!

• SCAM STAY AWAY!!!!!!! Disgusting casino disgusting customer service. They will take your money but the second you try to withdraw it is IMPOSSIBLE. Stay away at ALL costs. I’m so serious

unpaid payment

• On January 20th I requested a withdrawal. My account had already been verified. The chat says the withdrawal takes a maximum of 5 business days. Today is February 13th and the withdrawal status is still pending. Can someone from Betplays answet this? Im tired of dealing with chat bots.

Refuse to pay out winnings

• Refuse to pay out winnings I have deposited money into betplay multiple times and when I finally win they asked for me to re do my id again after I did that they asked for me to verify my phone number again after that they wanted copies of my bank statements. Once all verified now for over two weeks they tell me the department is overloaded and will take some time to process the withdrawal and to be patient this is a scam company that operates out of Cyprus that is not licensed in Canada to even take bets. Betters Beware!!!

Site has pretty bad service

• Site has pretty bad service lots off problems with bonus( you cant play) them withdraw take forever and have pretty bad service chatI m recommend bat all play here

I see Im not the only one whos…

• I see Im not the only one whos experienced this. This casino is completely self-serving and doesnt care about you at all. I repeatedly requested the complete closure of my account because I had serious gambling problems. Every time I asked for it to be reopened despite having requested complete self-exclusion they gave me access to their platform again. No commitment to being a responsible casino—they dont care about your requests. But worse than that when I finally managed to recover some of my winnings because Ive never won on their site ever they offered me loss insurance if I canceled my pending withdrawal to encourage me to keep playing and lose even more and guess what? It worked every time. Now they ignore all my requests and emails. Stay away from this casino if you enjoy gambling; they will destroy your life!!

DO NOT TRUST THE 5 star reviews

• DO NOT TRUST THE 5 star reviews. They are fake!!!! It’s been a year since they refused to pay out $4000 I won. I already gave up on the money since I’m unable to fight for it but just here to remind everyone one that you will NEVER GET A PAYOUTThe moment you ask for a withdrawal the suspend or block your account. If you love your money use other sportsbook

Thieves and scammers

• Thieves and scammers. Stay away!

Scam casino

• Scam casino. Will steal your money.Ive left 50+ warnings. If you got scammed after that youre an idiot.

Already waiting 5 days for a…

• Already waiting 5 days for a withdrawal now it’s going to be the weekend I’ve been paid out on three other websites the same way (e transfer) this week yet can’t get a payout from this website if I triedTo make it worse they’ve made me confirm like 10 documents and still nothing yet they take your deposits instantly without hesitation of any documents not sure if they’ll ever pay out at this point but over 7 days for an e transfer anywhere is unacceptable the fact that I still have the option to “cancel” my withdrawal after 5 days is insane to me as they want you to keep gambling and lose it

COMPLAINT - NON PAYOUT OF WITHDRAWAL FUND FREEZING AND BLOCKED ACCOUNT

• Hello and good day to your team.I am very dissappointed of this. After referring your site to my friends and colleagues this is what i get? Some casino sites have awarded me friend referral bonuses while you want to straight rob me of my winnings?No i will not accept that. I have been verified on one email. I only have ONE ACCOUNT.Yes i shared your site to my friends and family members cause i was actually happy with the site and i wanted to share with them. and YES we would obviously have the same IPI duly informed them to have their acount verified as well.Their account is their business. their gains their loss is their business. NOT MINE.For you to block my account and withhold my winnings IS STRAIGHT UP ROBBERY.I will do IN ALL MY POWER INTELLECT AND TIME will make sure my case will reach the proper authorities your casino gambling authority and the public alike.You will not ROB ME of my money without a fight.Shame on you people.verified account : bp_vargasjayson0283Jayson Vargas September 5 1981card ending 6909last pending withdrawal transaction of 107$fund on account: 180$

Betplays refused to pay winning

• Betplays refused to pay my winnings from bonus money and stripped $9236 from my account!

THESE ARE SIMPLY REAL SCAMMERS!!!

• THESE ARE SIMPLY REAL SCAMMERS!!!! THEY STOLE MY 385 EUROS FROM ME!!!! THIS AMOUNT INCLUDES MY DEPOSITS!!! I SUCCESSFULLY PASSED MY ACCOUNT VERIFICATION AND NEVER TAKEN ANY BONUSES!!!! I WAITED 10 DAYS FOR MY WITHDRAWAL REQUEST!!! BUT INSTEAD OF MY MONEY I GOT MY ACCOUNT BLOCKED AND ALL MY MONEY CONFISCATED!!!!

This is a scam

• This is a scam dont fall for it all positive reviews are written by BetPlays employees in fact BetPlays doesnt pay anyone money and has a license worth less than toilet paper.

Warning - casino ignores self-exclusion and refuses to respond!

• I requested Betplays to permanently close my account on February 20th 2023 due to gambling problems. Despite this they allowed me to reopen the account and lose more money until I managed to close it again on March 2nd 2023.I have sent multiple emails with clear documentation but Betplays has completely ignored me. This is a serious breach of responsible gambling policies and shows that they do not take their obligations towards players seriously.I strongly warn others against playing here – Betplays is an untrustworthy casino that does not respect self-exclusions and refuses to even respond to its customers.

Hi there

• Hi there this casino has falsely accused me of breaching their said terms and conditions specifically rule 3 and 9 which covers having multiple accounts and cheating. There isn’t one single reason why I have multiple accounts because I have other sports books to utilize and second I do not condone cheating and I bet through sports which is almost impossible to pull off. At the start I tried withdrawing and they asked so much information in which I provided but I ultimately got the $5 withdrawal at first. Then as time passed by and I started to win off my bets and I asked for a withdrawal they took almost 3 weeks and just today they decided to screw me over and close my account for NO reason at all.

BIGGEST SCAM EVER

• BIGGEST SCAM EVER i have played multiple online slots on a different sites and this one is the worst ever they will not give you the money that you won put it on a week for pending withdrawal and then gave you the reason like “violated terms and conditions” and when i proved to them that i did not do that they gave me another reason just not to give me my money. This site is BULLSHIT.!!!! FULL OF SCAM!!!

I would give them 0 stars if i could.

• I would give them 0 stars if i could.. they will not verify the account they will make you send new passport pictures wont tell you why. Dont let the good design and good odds fool you.. i could also give customers the best odds in the world if they paid me to place bets and not expect anything in return... Seems like they think its the best business model... ( Al long as they dont expect to have repeating customers). They will only close the account for maximum of 6 weeks although i used the excuse of gambling problems their answer to this was offering me free spins wich i declined. I then tried profanity to get them to close the account nothing worked. These people are sharks that will stop at nothing to get your hard earned cash please dont use betplays. There are so many good bookmakers that cherish their customers that will pay out winnings. There is no need to risk fund here..

My son and I were wagering regularly…

• My son and I were wagering regularly with Betplays until we won $7000 and $7500 each on one of their bonus provided. It took over two weeks and I was told the delay was due to external factors and they are doing their best to solve the problem as fast as possible and that I should show some patience. A couple of days later my son and I both got an email that our wagers were against their rules and regulations 17.4. They said the problem was that we bet OVER and UNDER on the games.This is laughable as we made wagers with the bonus which their site accepted. If there is any problems it is their software accepting wagers which would indicate that the wager is acceptable to their terms and conditions. If some wager is not according to their rules and regulations it should indicate this when making the wagering.In the end I said that if you are taking that stance with our win. Then you should also apply this to our losses on same OVER and UNDER wagers.It was enjoyable using their platform until this very ridiculous explanation of a wager of OVER or UNDER.

🚨 CASINO SCAM 🚨