Lost quite a bit of money. BIG SCAM

• Lost quite a bit of money on this website.. around 15k. When desperately contacted customer service after i lost all off my money they closed my account but there was still money on that account.. and now they wont reply on any of their contactable socials. This casino is one BIG SCAM!

Serious allegations of cheating after a large win

• I have just been banned from their sister website betsio.com after turning a £100 deposit into £5000 through live blackjack. They have now voided my £5000 and accused me of using prohibited strategy essentially accusing me of cheating. This was a life changing amount of money for me and I will be doing everything in my power to overturn this decision. These are serious allegations and I am shocked that this can happen to someone so easily with no explanation. Betsio I have sent you a formal complaint email and I expect this to be looked into very carefully. You know who this is. Please get back to me.

The site has gone downhill

• The site has gone downhill and is not worth using.I was a consistent player here a few years back and the service was pretty good VIP staff werent too shabby either. I returned recently and have found the site pretty terrible. Firstly they have some very bad bonus schemes. Their deposit bonuses are at least 30x even for VIP members comparative sites can go as low as 10x for VIP members. You will almost never get a 30x staff successfully completed. They also love giving you free spins with 10cent stake. WorthlessSecondly the staff have gotten worse. Theyre quite useless and sometimes rude now.Thirdly the site itself lags a lot. Dont get me wrong it does work. But you will notice spikes on this site far more than others.Game selection is ok there are some solid ones missing and again sometimes they dont work.For a Bitcoin casino they have slow withdrawals. Similar sites have near instant withdrawals now not this one.Its just not worth it. I wont name the other sites but youll know the major ones and theyre nearly all superior.

The customer service wqs great

• The customer service wqs great. Overall a great place to play.

This is the end for me

• The site has deteriorated a lot in recent times. The payout has become more complicated the bonuses are worse the playtech casino has disappeared from the selection. And I noticed a very strange exchange rate problem which I interestingly do not experience at other crypto casinos. Out of a 10 euro win I only get about 9.5 euros for each winning round. This is a huge disadvantage. I think Ive finished using the bets.io site.

Easy to use

• Easy to use. Sign up was fast and easy. Good promotions and rewards

My friends I won $50

• My friends I won $50. When I requested a withdrawal. They canceled my request after a day and asked me for kyc I followed all their clauses including1-Send national card documents back and front 2-Bank statement3-Selfie with document and handwritten paper hi bets.ioThey havent responded for three days and are just asking me to be patient. Please dont be fooled this site receives kyc by email They are scams and they are just trying to attract customers by not receiving documents.with respect

So heres my story using this casino..

• So heres my story using this casino... I revived a email saying that I was eligible for a £45 bonus. Which I used and won £1200 which was then deducted back to £45 after the wagering was completed. I was told I the live chat that the £45 was mine to use as real money. So from that I won £400 I tried to withdraw it after a hour it bounced back to my account and they took away £365 and left me with £45 again and I was told it was because I didnt withdraw the £45 and deposit it back into my account my winnings where invalid absolutely baffled 😲

They dont want to withdraw my money

• They dont want to withdraw my money says i have multiple accounts i have only one account and thats it i work in office where work also 100 people and we are connected to the same wifi and they say its a multiple accounts lol i will take a lawyer

only scammer

• They are complete scammers play on big sites dont be fooled by them they wont pay you even 1 dollar there are bonuses etc. Everyone who gives negative feedback here has written it correctly. Dont lose money to your children I gave you a 10k dollar withdrawal and they didnt pay it.

This review is regarding their sister…

• This review is regarding their sister site Betsio.com which conducts the same kind of immoral behavior that can be seen when reading reviews for this website.I suffer from a severe gambling problem and have manifested typical addict-like behaviour such as aggressivity towards customer support and constant requests to block my account on multiple occasions on Betsio.com.On the 19th of March I requested to have my account closed and was told that I would receive an email with further instructions.I never received such an email nor was it in my spam folder. These steps are only made to prey on gambling addicts like me and to further milk money from them.Today on the 1st of April I requested a refund of all the deposits made after 19th of March due to ignorance of self-exclusion and account closure pleas.The scammers are making excuses and refusing to grant a refund further proving that they prey on the weak and conduct immoral business practices.

I really like the games

• I really like the games

Made my first deposit this morning

• Made my first deposit this morning played for a couple of hours through the deposit bonus completed wagering and requested a withdrawal. It was pending for an hour or so and could be cancelled but now that option has disappeared so they might be processing it.So far its been a good experience. No issues to report. But Ill update the withdrawal status when/if it gets completed.Ive seen tons of negative reviews about this site. My advice for UK players when signing up and playing at new casino (especially a non UKGC regulated crypto site) is just deposit small amounts test the site out and their withdrawal process so if something does go wrong you wont lose out on too much money!Im hoping everything goes smoothly as Ive ran into issues at BC.Game the past few months which was my regular every day site. So hopefully this site can become my new regular one!Update:Just as I was writing this review theyve completed my cashout and Ive just received it in my BitPay LTC wallet. 2 hours from requesting to receiving it is not bad at all!

It’s a scam

• It’s a scam. They won’t pay you out. They say it takes time which is not what their website and terms say. I have kissed my money goodbye.

Caution!

• I couldnt agree more with the warnings about Bets.io. I lost a devastating $19744 of my own money—without bonuses—when they ran their scam on me. It all happened completely unexpectedly just as many others have described here. I have nothing else to say except that this is the lowest most evil and most dangerous gambling site scam! Not exaggerating one bit!

Helpful support team and good choice of…

• Helpful support team and good choice of games and bonuses aren’t bad either

KYC - 160$

• Just wanted to share my experience. Its a shame I didnt see the reviews earlier since they advertised as a no KYC casino but now its totally something else. Looks like a clever way to hold users deposits. When withdrawing they ask for documents proof of address and a selfie with a note. All of that for $160 – I wonder what happens with bigger amounts. Sending private data to a virtual company in Costa Rica raises some serious red flags and the lack of transparency just makes it worse. What’s even worse is that they want the documents sent by email. It’s ridiculous—where’s the data protection? Where’s the info about how they process and store all this personal data? Honestly the whole thing feels like a potential scam.

Everything was fine

• Hi! I first deposited with FREEBET code and everything went fine!The support is fast and friendly!My withdrawal request succesfulled and my money was on my account in 24h! (crypto)

My Warning about Bets.io!

• I lost €2336 to this freaking site—and I didnt gamble that away. They scammed me!I would like to warn everyone that Bets.io appears to be a sophisticated scam site—one that looks really professional on the surface so that people don’t suspect anything. I strongly suspect they are even collaborating with some online review and arbitration sites to enhance their image artificially; they may be paying money to sweeten up anything that is against them. Something is happening there behind the scenes at least and its obvious.But here is the most sinister part:They seem to have a practice of engaging in so-called sophisticated “account balance grabs.” This occurs after you have trusted them and deposited additional funds into your account on their site. Even if it’s merely your deposit amount (with no bonuses attached) they will take it without any proper reason. They can fabricate evidence against you and rely on extremely vague clauses in their terms. They appear to have many scamming tools at their disposal—such as fabricating entirely false accusations of VPN use (even if you didnt use one) or making up claims based on other accounts to justify confiscating your account balance. They are so ruthless that they can even accuse you of actions that are technically impossible for anyone to commit! In my case it was a mixture of many obscure nonsensical reasons. The key point here is that they dont seem to care how or for what they accuse you—they scam and that is what they do. That is obviously a main part of their business. They dont feel the need to be precise with their accusations since they have constructed their web of deceit around obscure scamming terms and connections designed to keep their reputation intact.They dont seem to be seriously open and caring over the course of a dispute procedure against them. They dont talk about anything about your case publicly in the arbitration procedure. After they have committed their scam they totally ignore you just like a stereotypical scammer does. They dont show care for their victims thats why they are scammers in the first place. In Judge Judys word: daa!Bets.io also incentivizes their players to leave positive reviews by rewarding them with perks and bonuses. This is evident when you browse through the 5/5-star reviews online and use common sense to judge how fake or genuine they seem to be.Furthermore I received a request for a 5-out-of-5-star review straight from them promising to reward me with a bonus—before I was of course scammed by them. I didnt give that review then... Hmm... I wonder if that was the reason they targeted me as a victim—who knows.They try to foster emotional attachment by having VIP managers engage you in very personal small talk—asking for example “How have you been?”—to the level which is unusual for online casinos and is exactly what phone scam artists also do. These are all so stereotypical signs of scammers!Dont become their victim! There are numerous trustworthy gaming sites online but this is not one.

I strongly urge everyone to avoid using this website

• I strongly urge everyone to avoid Bets.io as they have outright stolen my money. I do not usually leave negative reviews but my experience with this casino has been nothing short of appalling. While depositing funds was a smooth process withdrawing them was an entirely different story. I was subjected to an excessive and unreasonable verification process requiring me to submit various forms of proof. Despite complying with every request they kept demanding additional documentation. Eventually I was forced to participate in a Gmeet call where I correctly answered all their questions. After all of this instead of processing my withdrawal they simply confiscated my funds citing an alleged bonus misuse—a completely baseless and fabricated excuse. I want to make it absolutely clear that I followed all the rules and did nothing wrong. It is outrageous that a casino can operate in this manner and get away with such blatant theft. I strongly advise against depositing any money with Bets.io.