VIP staff are liars

• Just a warning for those that achieve VIP status on sites. Bets.io has VIP staff that will constantly lie to you. They will claim their lying was unintentional but will then do so again and again. My VIP managers were John and then Andrew both accidentally lied with promises.I would advise serious people to check out other sites with staff that do not repeatedly lie to their customers (unintentionally of course...lol).

This site is a complete scam

• This site is a complete scamI deposited money over 24 hours ago and from then it does not allow me to log in keeps saying something went wrong.I have tried contacting the live chat which seems to be a bot or just not willing to answer I’ve been on the live chat probably 7 times in the 24 hours and not once have they tried to answer my query.So money is taken and unable to access my account from the deposit

Absolute horse shtt

• Absolute horse shtt. Cashed out on a bonus and they emailed me hours later to say I bet too high to revive my bonus. Stole the funds. Wtf is the point of giving a bonus I can’t cash out. Ridiculous hope this bad business goes under.

I’ve been using Bets.io for a while…

• I’ve been using Bets.io for a while now and I’m genuinely impressed with their platform. The website is user-friendly deposits and withdrawals are super fast and there’s a great variety of games to choose from. Customer support is responsive and helpful whenever I have questions. So far everything has been smooth and transparent. Highly recommend Bets.io to anyone looking for a reliable crypto casino!

Scammed me took my 200$ balance for…

• Scammed me took my 200$ balance for accidentally cancelling a bonus. What a joke

Navigating the site on mobile was…

• Navigating the site on mobile was better than I anticipated. The layout adapts nicely and I was able to play crash games without any performance issues or glitches.That said I wish the account settings menu was a bit more user-friendly on smaller screens. It took me a moment to locate where to update my security settings.

Rewards on Bets.io are more exciting…

• Rewards on Bets.io are more exciting than I expected. I triggered a random mini jackpot just from playing roulette which was a fun and unexpected boost to my balance.The variety of crypto coins accepted is also a plus. I used ADA and BNB for different sessions and didn’t run into any processing issues.

I played several live games using…

• I played several live games using Ethereum and the entire process was smooth. The streaming didn’t lag once and the dealer interactions felt genuine and engaging something I’ve found lacking on other sites.I had one question about a tournament I joined and support got back to me within an hour. It wasn’t a major issue but it was reassuring to get quick helpful responses.

Refused Winnings Ignored ADR Silent Ever Since

• I won 1350 XRP through a legitimate Blackjack session on Bets.io’s live casino (Oasis VIP table by Iconic21) hitting several high-paying side bets. Despite no breach of terms Bets.io blocked my account and withheld winnings claiming “advantage play” — yet never provided any evidence to support this.They ignored over 10 direct emails never formally notified me of the account block and completely disregarded the official recommendation from Casino Guru (ADR platform) who reviewed the case and concluded that my winnings should be paid out regardless of suspicion as per standard industry practice.Casino Guru: • Penalised Bets.io with 2818 black points (a severe negative impact on their reputation) • Marked the complaint as “Unresolved” due to the casino’s total silence and failure to engage • Confirmed that I acted fairly and highlighted the importance of honoring legitimate wins even in cases of suspected strategy playBets.io previously stated that my withdrawal would be processed as a “gesture of goodwill” — then silently retracted that with no explanation no follow-up and no accountability.I have since: • Escalated the matter publicly across gambling forums and player advocacy sites • Contacted Iconic21 the game provider to inform them that their content is being used by an operator refusing to pay out verified wins • Continued to raise awareness among the crypto and online gambling communitiesThis is a clear case of a player being mistreated and silenced after winning. The lack of transparency professionalism and respect for independent dispute resolution processes speaks volumes. The public pressure will continue to grow until this is made right.EDIT 31.07.2025: Following the initial review Bets.io has responded publicly requesting “more information.” This is misleading and clearly a delay tactic as the full details of this case have been sent to them via email numerous times and they have refused to respond or engage meaningfully.It’s also important to note that senior management at Iconic21 — the provider of the games involved — have been contacted directly with the matter now escalated to their Head of Compliance and CCO. I will continue to escalate and publish this across all appropriate channels until Bets.io honours the payout I am rightfully owed.

Scam

• Scam deposited funds and nothing happened. Chose USDC nothing was written about preferable network during deposit and money just gone. Don’t use this service support says that problem be solved but after few hours I got answer that selected network wasn’t mentioned in terms and conditions while deposit window pops-up automatically if you have no balance 🤡Avoid this service at all cost

Crypto deposits and withdrawals worked…

• Crypto deposits and withdrawals worked flawlessly for me. I used BTC and SOL and both processed without a hitch. The transparency in showing network fees and confirmations was a small but welcome touch that other platforms often overlook.Game-wise I enjoyed The Dog House – Royal Hunt the most it loaded fast and had a fun bonus structure. I haven’t explored the sports betting side yet but if it’s as polished as the casino games I’m likely to give it a shot.

Hi I just want to say I have one of the…

• Hi I just want to say I have one of the best vip manager Andrew at bets.io he always look after me for my entertainment he always give me great bonus with competitive wager requirement if you get lucky enough to be a player at bets.io and get Andrew to be your vip manager you don’t have to worry about nothing you in good hands he’s been my vip manager since 2023 I got a lot of fun gambling at bets.io had big winnings there withdrew it without issue they always process my withdraw they always give nice bonus overall 5 star well deserved I can say this from the heart for someone who gambled at over 40 online casino and had many vip manager trough out the years bets.io is hands down the best casino for Canadien crypto player and Andrew is hands down the greatest vip manager i had in the online casino world.And remember guy always gamble responsibly and wish everyone success in life.

Should you trust bets.io

• Should you trust bets.io? The simple answer is definitely not. They are scammers. I won the bet during the match ... I saw the ticker showing the money being cashed out. A few minutes later the score changed and they decided that I lost the bet. So they are either a con artists or their systems are not very good. Either way not a good betting site. I would not trust them again with my money for sure.

No Withdrawal — SCAM ALert

• SCAM. NO PAIDI’ve been a loyal player and even a VIP at Bets.io and this is the first time I feel truly disappointed with the service. I requested a withdrawal of 1000 USDT on July 3rd 2025 which is a relatively small amount compared to my previous withdrawal of 10000 USDT that was processed without issue.This time my request has been stuck “under review” for over a week. I contacted support multiple times spoke with different agents and even my VIP manager but I keep getting the same vague responses: “We’re working on it” “We’re experiencing high volume” or “We’re reviewing your account.”No real updates. No clarity. Just the same copy-paste replies.As a verified and rule-abiding player I find this unacceptable. If I followed all the terms and deposited real money to play I expect my winnings to be paid out without endless delays or excuses.This experience is making me question the integrity of the platform. I hope they resolve my case soon but I won’t be recommending Bets.io to others unless they start treating their customers with transparency and respect — especially VIPs.

OMG SCAM dont play here

• OMG SCAMOMG. This is a total scam website.They are holding my money hostage. I submitted a withdrawal request 3 days ago and I still haven’t received anything. Their customer support keeps replying with the same useless line:“Take a rest we’ll get back to you soon.”But guess what? I’m still waiting. Nothing.This is not a legit operation. Real casinos don’t delay withdrawals like this. This whole site feels like a trap designed to stall you until you give up.If you value your money stay away from Bets.io. Crypto casino or not this kind of behavior is totally unacceptable.⸻If I receive my funds I will take this review down.Until then I stand by my warning:Do not trust Bets.ioThis is my second Edit:They deducted 1100 USDT locked my account and refused to pay.I won a total of 1100 USDT then they suddenly takeall my winnings locked my account and claimed I used “prohibited strategies.” When I asked for details they pointed to vague anti-fraud clauses (Section 6 & 11) which basically mean they can take your money based on suspicion alone without proof or explanation.They’ve made it clear they will not pay me back. So don’t be fooled whichthis platform can take your money anytime you win. Avoid this scam site.

I’ve been using Bets.io for several…

• I’ve been using Bets.io for several months and love it. Instant deposits and super-fast crypto withdrawals make it stress-free. Their game library is huge and the live casino section is great. Customer service always answers quickly. It’s my go-to crypto casino.

SCAM 100% CRYPTO CASINO

• I am a real and legit person as I have verify my account. Pay attention guys BETS.IO is a scam crypto casino website. I was deposit the first one 400 usdt and lost all of it after 20mins. After that I deposit another 400 usdt again and I won 1456usdt (up 1056 usdt). So when I try to withdrawals they hold my money for 5 days and until today I receive an email from my VIP assistant which he state that I got 1056 usdt deducted due to PROHIBITED STRATEGIES =)))))))))))))))).Haha I just play all in when I am losing just like normal person and they state that is PROHIBITED STRATEGIES. And now they have blocked my account and my 1056 USDT has gone. I have just submit appeal form on Casino Guru and seeking for help. I also come here to give you guys a warning thst DONT PLAY ON THIS WEBSITE. No matter what if you win they take your win part and deducted it same like what they did to me. If you lose of course money gone. THEY ARE REAL SCAM SO TRUST ME IF YOU DONT WANT TO LOSE YOUR MONEY.Thanks you

Bets.io is perfect for crypto users…

• Bets.io is perfect for crypto users looking for a fun and secure casino. The site has an excellent selection of games fast transaction processing and professional support. I’ve enjoyed every session here and will continue to play. Highly recommend this site!

Bets.io delivers everything I expect…

• Bets.io delivers everything I expect from a crypto casino: fast deposits quick withdrawals and a large variety of games. The live chat support is top-notch and helps with any questions. I’m especially happy with their generous bonuses and promotions.

I’ve had a positive experience with…

• I’ve had a positive experience with Bets.io. The site offers great bonuses and instant crypto deposits and withdrawals. The user interface is clean and easy to navigate. Their 24/7 support team is helpful and always solves issues quickly. Overall very satisfied.