I have been placing bets for some time…

• I have been placing bets for some time . When ever you win they take long to pay and you keep having to message them to escalate . The agents on call are not helpful . I have been waiting for payment for 1000 USD for more than 3 weeks and keep emailing but they say they have paid but have not provided proof of payment . The agents keep lying saying they will email but no email comes . It one of the worst customer service experiences ever . Dont bet here .

AVOOOOID

• I wish i could gove 0 Absolute fake and design to ridge people

My advice would be to avoid this site…

• My advice would be to avoid this site (BetwayCasino).Only joined yesterday. Playing slots and started off with a few wins here and there even while changing games often. Went to around £30 up and suddenly it was like the whole algorithm changed and Ive ended up about £750 down in less than a day.Stupid Me I know. But these games are blatantly FIXED. Lose after lose after lose. Get the feature for little to no reward.After reading other reviews on here it seems Im not alone and I strongly feel this site needs putting under serious investigation by the gambling commission !If youre reading this do yourself a favour and avoid this site. Gambling is a mugs game as it is but this is daylight robbery..Update: This site has now taken deposited money from my bank account without updating my balance on the site. Going through the help option it advises to contact them through the online chat option. This is impossible as after trying multiple times this option doesnt work.This garbage site is a waste of time and money. You stand no chance of winning anything as all the other reviews state.Its been deleted and they wont be seeing another penny from me !!!

WARNING DO NOT USE

• Had a bet voided when it should have been settled as a winner (was setlled as a winner on every other book). After about an hour long wait in the queue for live chat I was greeted by an extremely unhelp and slow worker who refused to give me a valid reason for voiding my bet. He eventually stated a rule which did not apply to my bet and said the rule had been written incorrectly and should apply to my bet. When i called this out he abruptly ended the chat which was extremely rude. Do not use betway use any other major book. They will absolutely rob you.

Liars and crooks

• Betway have a feature on their website where you can spin every day and get a randomly allocated amount of spins. For months it was sincerely random culminating a couple of weeks ago in a very fortutious 30 pound plus win for me on one of the games.Since then betway have rigged the game ensuring I get the lowest amount of spins 1 every single time. This has happened over 20 times now which is statistically borderline impossible. In reading this crooked companys other reviews on this website Ive since discovered Im not the only one.I contacted their customer service and they had the audacity to insist to me that the game remains random which is a bare faced lie. They then gave me the email address of their manager who I tried to contact about the issue but never heard back from.They are liars playing a fradulent game punishing me for having the audacity to actually win on a game.

Jumping through hoops

• Arkle123 ESBeen waiting a week for my balance after they closed my account. They dont want my business but but they want to keep my funds.Are they fit and proper people to be licenced to take bets?

Why planned maintenace in the middle of…

• Why planned maintenace in the middle of games. Why not do it at night.

No stars at all

• No stars at allAbsolutely ridiculous avoid at all cost ever singel time I play any slot u have 2 spin -Minimum 100-600 times yeah that’s right it’s a absolute joke then I get bonuses and get 1x or something ridiculous and they yep 100-600 spins every time now stay away at all cost it’s a scam site

I had a very bad experience very bad experience with the bookmaker Betwaywith the…

• I had a very bad experience with the bookmaker Betway. After I won my account was suddenly blocked and the withdrawal process was halted. They then required additional verification which I promptly completed according to their instructions. After a while I received an email asking for more information. I provided the requested details hoping for a quick resolution but after escalating the issue all communication stopped. Now I still havent received any response and cannot withdraw my winnings. Such treatment of customers is a clear lack of professionalism and honesty. I highly advise against using Betways services!

Good luck trying to get a decent win

• Good luck trying to get a decent win. The slots are rubbish. Dead spins all of the time. Very little pay out. I was playing Green Wizard. Got the scatter bonus. Won £0.28. Wow!!Super prize wheel is a con. You have to spend £10 on slots and then you get a chance for higher money prizes or spins. More often than not you only get 5 free spins which is the sort of thing you get on the free prize wheel. The one time I did get 20 free spins it was on Crabbin Megaways which paid out sweet fa.Cant recommend Betway at all.

What has happened to betway

• What has happened to betway. A word of warning for anyone new thinking of using this company. I added a replacement debit card won a small amount tried to withdraw it despite getting on chat which took for ever 4 days on the trot they could not resolve the issue quoting terms n conditions and drawn out bullshit have made it almost impossible to withdraw the money . So i will never use them again which is bad business for them and i recommend no one else to use them they can let you deposit but put every obstacle in the way of a withdrawal. Casino rugged how they get away with it is beyond me . Be careful

Exteamly difficult to contact if you…

• Exteamly difficult to contact if you have a problem. When you go onto chat there is usually up to 20 ahead in queue and do they think it is ok to let you wait like you have nothing better to do? There is no email option either to email your query/problem. I think the regulator needs to step in and advise this is not acceptable.

Terrible Experience

• Terrible Experience – Avoid Betway at All Costs!I have had an awful experience with Betway. This company is completely unreliable and seems to have no regard for customer service. When I submitted a withdrawal request they simply ignored it as if it never happened. To make things worse when I tried replying to their email for support I received an automatic response saying that the address (support @betway.com) is no longer being monitored. Despite multiple attempts to resolve the issue there has been no further communication or effort on their part.It’s astonishing that with all the advertising they do they can’t be bothered to provide even basic customer support. I highly recommend staying away from Betway – they’ve shown themselves to be untrustworthy and unprofessional. Total fraud!

Waiting over 2 hours for any contact

• Waiting over 2 hours for any contactCustomer Service pathetic

A company that permits fraud.

• A company that permits fraud.My debit card has been used through this company although I do not have an account with them. I have been emailing for over 6 weeks and no one has investigated this.I have provided my bank statement showing the transaction dates and amounts and I have provided my card details. This morning I received a request for the same information of which I have provided 15 times.This company permits fraud and does absolutely nothing to combat it. Zero hope of betting my money back. Avoid at all costs!!!!

Poor customer service interaction

• Poor customer service interaction was rather rude and kept giving political responses so it went round in circles.Created my account and was instantly locked out after a week of submitting my details I still have no access to the account which I had already loaded £30 onto to meet the deposit requirements for the offer.Not impressed.

What a absolute joke this company is…

• What a absolute joke this company is there’s no way of getting hold of them when there’s a problem the online chat don’t work and who ever is running this company needs to go back to college because clearly they can not run this company properly I’ve only been trying to get hold of them for around 1 week they owe me money and I can’t get a penny from them this site should be closed down absolute scam don’t under any circumstances bet with Betway I hope they read this

My account has been blocked apparently…

• My account has been blocked apparently because I put the wrong details … I have money in my betting account and two bets that I can’t have access to I tried to have a chat with an agent on the the chat line so I can have my account activated so far I have been waiting for more that 6 hours… I was 30th in the queue got to number 5 but then the app got me to restart all over again….. I should have read all the bad reviews before using this betting app

Incredibly poor customer service

• Incredibly poor customer service. 6 hour wait on live chat if you ever get in. My mums account is locked so cant withdraw her money. No way of unlocking it as contacting Betway is impossible. DO NOT TOUCH BETWAY. Read the reviews. Theyll have their licence revoked really soon.

I have won 300 pound and Im unable to…

• I have won 300 pound and Im unable to withdraw its telling me to deposit with the card for me to be able to withdraw it but I gave already done so so now I cant take anything out??