Biografenvue.dk

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  1. biografenvue.dk

    biografenvue.dk Reviews   8 • Poor

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2.7

8 total reviews

8 total

5-star
12%
4-star
0%
3-star
0%
2-star
25%
1-star
63%
  1. N

    Nicolai Herhold Magnussen 11 reviews
    Jan 26, 2025

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Sindsyg dårlig hjemmeside

  • Jeg har netop modtaget et gavekort i julegave men til min store skuffelse kan det slet ikke bruges på jeres egen hjemmeside selvom det er jer der har udstedt det. Det giver ingen mening og skaber en unødvendig frustration.Derudover er jeres bookingsystem på hjemmesiden en stor udfordring. Når man forsøger at booke billetter til en film mangler knapperne tydelig tekst så det er svært at forstå hvad hver enkelt knap gør. Hvis man ved en fejl lukker siden er der ingen mulighed for at “unbooke” dem og frigive pladserne igen – man er nødt til at vente på at reservationen automatisk ophæves. Selv her fungerer systemet ikke korrekt da sæderne forbliver reserveret længere end de angivne 5 minutter.Alt dette gør det unødvendigt besværligt at booke billetter online hvilket betyder at jeg nu skal kontakte jeres kundeservice for at få det løst. Oven i købet kan jeg så ikke få billetterne tilføjet til min Apple Wallet hvilket kun gør oplevelsen endnu mere frustrerende.I 2025 bør en hjemmeside som jeres der er kernen i jeres forretning være gennemført og brugervenlig. Det her er ikke på niveau med hvad man kan forvente i dag og det gør desværre at hele oplevelsen falder til jorden. Jeg håber virkelig I vil prioritere at få rettet op på både gavekortsystemet og bookingsiden da det trækker gevaldigt ned i kundeoplevelsen.
  1. J

    Jesper 36 reviews
    Dec 18, 2024

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Jeg havde desværre en ret skuffende…

  • Jeg havde desværre en ret skuffende oplevelse hos Vue. Man skal selv tanke sine drikkevarer hvilket jeg i princippet ikke har noget imod men kvaliteten var virkelig dårlig. Drikkevarerne smagte vandet og havde næsten ingen smag – en klar skuffelse når man betaler så meget for dem. Derudover var biografsalen for varm og det ødelagde en stor del af oplevelsen.Jeg har tidligere påpeget disse problemer til Vue i et andet skriv men jeg har desværre ikke fået noget svar. Den manglende respons viser en ligegyldighed over for kundernes oplevelse så derfor den lav bedømmelse.
  1. M

    Maria 12 reviews
    Dec 30, 2024

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VUE i Odense - super service

  • Frygtelig oplevelse med et GoDream gavekort - men flere søde medarbejdere i Odense sørger alligevel for at min mand og vores tvillingedrenge får en supergod oplevelse. Tak for det - og råd til alle andre - ALDRIG køb et gavekort fra GoDream!!!
  1. J

    John H. 2 reviews
    Nov 19, 2024

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Elendig service.

  • Elendig service. Der kommer fejl når man vil købe billetter online hver gang både fra min mobil og fra pc. Samme resultat nu som for fem måneder siden. Der kommer en fejlmeddelelse og en besked om at man skal ringe til dem men det kan man bare ikke da kundeservice er lukket klokken 16. Og skriver man mail har de tre dage at svare i dvs. at jeg godt kunne glemme at købe billetterne inden forestillingen. Det er umuligt at få hjælp når det driller. Det ser ikke ud til at de gør noget for at afhjælpe problemet da jeg kontaktede dem med det sidst. Elendig service.
  1. P

    Paw Vinther 9 reviews
    Oct 17, 2024

  2. DK Country

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Syg mændene reklamer og latterligt gebyr

  • Det er ikke noget som at købe billetter og få smidt et gebyr på 8 kroner med i hatten for at købe på nettet. og Kronen på værket 30 minutter reklamer før filmen begynder.Det bliver hurtigt ikke det værd.
  1. N

    Niels Faurskov 20 reviews
    Jul 26, 2024

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Transaktionsgebyr på gavekort

  • Transaktionsgebyr på gavekort? Skam jer. Det er godt nok det dummeste koncept nogensinde og enormt grådigt. Holder mig så vidt muligt fra jeres biografer.
  1. O

    Ordre 2 reviews
    May 16, 2024

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kan ikk bestille billet

  1. H

    Hanne Gorm 2 reviews
    Aug 22, 2024

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Kæmpe scam hold jer væk

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