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the guy in the help-center of…

• the guy in the help-center of boomerang called Jacob really tried to help me and it was really nice chatting with him!!

Mia was great

• The operator replying to me is always the kindest and most patient. I really appreciate him or her.

The operator replying to me is always…

• Great company fantastic help center - Leo thank You again ! quick and smart help from this guy!!

Great company - Leo best guy on help center

• Great company fantastic help center - Leo on live chat help me quickly and very smart! Thank You!!!

Leo boomerang-bet

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Brilliant casino

• Played really often on this site. Withdrawings are really fast. Also live chat is very fast. I can recommend Tom if you got any issues he responses really fast

Played really often on this site

• I signed up to site just 2 days ago there was promised free spins as per the review site I joined from I did not receive them!! Then because I did not get those I went to review site to vote as spins for vote was again something you can receive again excuses made as to why I could not get them so that was it for me low and behold I get email at 11pm June 2nd2025 from boomerang bet casino stating very clearly that I was to receive 50 free spins and I had 24hrs to accept them and also that they were in my account waiting for me well at 330 I checked again and still no spins in account so I emailed support as the chat button on site did nothing I was then told oh were sorry u missed them and they are expired I the sent screen shot of email date and time and can very clearly read that I had 24hrs and only roughly 5 hours had past they then said oh we are sorry we will put ticket in and get this issue fixed. Then each hour I got responses and updates that spins in account I check still nothing I then screen shot very clearly each tab and drop downs and the bonuses available to me which was not what was promised on email. I was then met with ignorance and from what I gathered they did not even entertain looking at screen shots I sent them 4x and last 2xs explained what each screen shot was showing. Then emailed me repeatedly spins are in your account but clearly they were not. They then changed game I was to get that doesnt d network then blamed my blamed my browser internet data ad blockers spyware VPNs so I tried safari Google go Google chrome Samsung internet bing yahoo duckduckgo different devices then they blamed cookies and Cache which I then repeated process first clearing cookies and Cache andat end nothing then just after 11am get email again spins are expired I reply again added screen shots that are clear 11pm recieved so only 12hrs past not the 24hrs promiced in email and let them know I was uncomfortable and suspect no spins where ever to come to account and agents where just messing with a frustrated new account holder for there enjoymemt I asked them to be truthful admit fraud email was sent by them and they are dishonest bunch and very childish employees and very unprofessional or honour the email and give me the spins which should have not been issue but for some reason they could not explain why they could not add spins to my accountant I then recieved email doubling down on expired spins and to contact them regarding any issue but clearly they have no intention nor did they at any time plan or try and assist me. Not sure what to do!! Ive never seen expirenced been victim to this kind of behaviour and dismissive attitude from a online casino in my life.

Bomarang bet casino is a fraudulent and scam site filled with crap employees

• Updated June 4 2025Despite acknowledging that my account should have been closed sooner under their own Responsible Gambling policy - and confirming that I was entitled to a refund for that failure - Boomerang Bet has since refused to respond to any of my emails.Their VIP team initially replied to every message but as soon as the evidence strengthened and a fair resolution was proposed they went completely silent.Ive tried to resolve this amicably and privately even offering to withdraw public complaints if a settlement was reached. Instead they’ve ignored every opportunity and continue to drag this out with no accountability no response from anyone with authority and no willingness to act.Original ReviewI’m writing this to share a very serious concern about my experience with Boomerang-Bet.I had built up significant winnings but during this time I realised I was losing control of my gambling. I was placing dangerously high bets and mentally struggling. In an attempt to protect myself I reached out to ask for my account to be paused so I could take a break.Their response: if I paused closed my account or used any responsible gambling tools I would forfeit all remaining winnings.So instead I tried to withdraw my funds in smaller amounts within their stated limits. But almost every time I tried there were technical issues or restrictions that prevented the withdrawal from going through. Support kept giving vague or delayed responses and the only way to check the status or retry was to log back in — into a platform where betting was immediately accessible.I was in a vulnerable mental state doing everything I could to withdraw safely but instead I was forced into a cycle of repeated logins and exposure to gambling with no support.Eventually I lost everything.Ive since submitted a formal complaint to regulators and reached out to support organisations. Im sharing this not because I want sympathy but because people should know how these systems can trap users even when they are actively asking for help.No platform should punish users for trying to step away especially when they acknowledge they are struggling.

Tried to Pause My Gambling Due to Harm – Was Told Id Forfeit All Winnings

• What a dreadful experience from start to finish. As im in Ireland there is no horse racing is available eventhough I read online that it was. Please dont be conned by Welcome Offers they are complete nonscence and they aim to confuse. So read the small print.Their customer service just copy and paste from their terms and conditions. Friendly but may as well be robots. I cant urge people enough NOT to open an account with them and stay away from fake sites that promote them.

Philip sehr gut

• Played on many websites but this is probably the best regarding the service and how fast they react. Got my winnings within the 2 days and you have many nice bonuses the more you play. Special thanks to Kurt who has been helping me every time i had a question and always very efficient and professional. Dont hesitate and go for it!

Gangsters

• Was goodFelix helped me

Best website!!

• I truly love this site as its always fair and the help team especially Stacey she is amazing anddddd its got every slot game you can think of. Truly the best 💘 💖 😍

Was good

• It was easy to use and I made good gains.

LOVE SLOTS?..!! ❤️

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It was easy to use and I made good…

• I signed up for the first time and was really satisfied! The interface is very user-friendly and the payments were very fast.

Good bets

• I left a review before and unfortunately nothing has changed. I’m still being denied account verification after winning money — all my personal information has been submitted reviewed and confirmed but they continue to refuse my transaction history.I provided my official bank statement — the exact document my bank provides. It includes all my cards on one page which is how my bank formats it. That’s not something I can change. Despite this they keep rejecting it saying they need a statement with only one specific card which my bank literally does not offer.To help I even submitted three versions of the document:The original unedited bank statement.A version where I manually blacked out all unrelated card info leaving only the card they want.A screenshot of a written explanation clearly stating this.Still rejected. No explanation. No flexibility. Just the same unhelpful response over and over again.This process feels deliberately obstructive and entirely unreasonable. I’ve provided what was asked and the document clearly shows the required information. I don’t understand what else they expect. At this point it seems like they’re just trying to avoid paying out.If this isn’t resolved soon I will be escalating and taking further action. Will update this review if anything changes — but I’m not holding my breath.

I signed up for the first time and was…

• My experience with this chat with a guy named David was fantastic. Super fast and worked out the situation super quick no hassles st all. David was so understanding I could never have got such a quick response from any chat person. David was a delight to talk to better than any chat person on any casino site. Thankyou david

I left a review before and…Still Denying My Verification – Completely Unacceptable

My experience with this chat with a guy…