Casino reviews and help specialists

• This is a great site to see peoples online casino experiences and help when your having trouble with a casino who is messing you around trying to get ur winnings

Not that platform for me..

• Not that platform for me. Found some of the customer service who reply on here to negative reviews childish disregarding not professional. First they try to flag negative comments then they reply with defensive unprofessional immature replies. Hard to respect companies that act this way. Clearly could careless about players experiences. Was not impressed with the way things were handled with cases I tried bringing them. Overall just not impressed with this platform at all . Find the rating they rate of many casinos extremely questionable. I am not convinced they truly care about the average gambler or people in general . I’d do my own research instead. Although I think online casinos is the shadiest industry. Every online casino I have ever played has been very very shady and this company promotes these shady companies. So that’s all you need to know

Casino Guru will help you with all the necessary questions.

• I always use Casino Guru and look for casinos to bet at. I recently needed Gurus help to resolve a withdrawal issue and the team gave me full support in resolving the issue. The Casino Guru team is formidable.

Best and profesional

• I sought help to resolve issues with the bookmaker Stake.com.The core of the problem was that the bookmaker blocked my account for using multiple accounts.The twist is that the bookmaker itself had allowed me to use this account.Apparently Casinoguru didn’t even bother to read my message or investigate and immediately closed the complaint.Frankly I’d turn to law enforcement. The site pretends to be some “arbiter” to build a reputation but in reality it’s just ordinary scammers.Please be cautious with them.

I sought help to resolve issues with…

• Casino Guru helped me get a big win from a casino that tried to get me to gamble my winnings away by delaying payouts and having low daily and monthly payout limits. It took 3 months to get the money out and I dont think it would have happened without Caino Guru being involved as a casino regulator.

Casino Guru helped me get a big win…

• great site with lots of casino game and promos

great site with lots of casino game and…

• Very bad. Not happy with process. Not happy with moderators. They talk to me very bad they not help me with problem. I ask help I receive silence and no help. No recommend.

Very bad

• Casino Guru helped me when I couldnt withdraw my money from the casino. Thank you so much for your help!

Helped me with withdrawal

• Good Good Good Good Good

Good Good Good Good Good

• Casino guru helped with my payment from a online casino. After getting them involved i got paid after a month of being stuffed around by Betsofa for ages. Steer clear of Betsofa but major props and recommendations of casinoguru

Casino guru helped with my payment from…

• The platform is very intuitive and easy to deposit and withdraw some games had problems loading and crashed in the game tested both on mobile and PC but the platform reloads the lobby and the bet is not deducted from the balance if it crashes.Support worksFast withdrawalDeposit comes in on timeVery accessible and intuitive platformSome games crash and go back to the lobbyProblem with editing the profile I called support to solve it

The platform is very intuitive and easy…

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• I had a problem with a casino who wrongly withheld my winnings totalling £355 and casino guru challenged the casino and got my money back I strongly recommend other players who have had problems contact Casino guru

I had a problem with a casino who…

• Casino guru is the best.On two separate occasions casino guru has helped me get two of my withdrawals from casinos your a absolute legend mr guru

Casino guru is the best.On two separate…

• Platform ran in the most unprofessional way possible. CasinoGuru supports casinos and not players. The goal is to make money of players in bad situation with casinso while simulating a good environment and giving casinos reasons to scam players. Its not possible to have a conversation or try to reason with the CasinoGuru team. They will ask you for evidence in the official forum but they will not allow you to upload it giving a false image to the viewer who cant engage in the complaints or forum. I have tried many times to talk to them always politely and they ignored me or asked for more details and then either deleted my comments or blocked me for the forum.I was bashed on the forum by a team member Radka and when I complained about the way she talked she Ban me. There is no freedom of speech in the forum. I message them trying to reason and to allow me to share details like they requested and they ended up banning me. They promote a bad environment and use players as an escape goat to profit thousands. Be careful when using the platform or you will end up their next victim.

CasinoGuru supports casinos and not…

• I had an issue with a Casino establishment which had reached lengths of over a month. Once I got Natalia on board from Casino.Guru things started moving in some direction and in the end because of her and her great work and patience the issue got solved. I’m very thankful for Natalia and Casino. Guru. Processes sometimes take time and it can be hard to be patient especially if there’s a lot at stake but trust the process and they will assist you all the way.

I had an issue with a Casino…

• helps you if you have been treated unfairly by online casinos outside your countrys borders. As an international player you are otherwise quite helpless. Casino gurus opinions are important for international casinos and therefore their influence can be your best help in getting winnings paid out for example.

helps you if you have been treated…

• I self-excluded myself almost 2 years ago due to gambling addiction the casino reopened my account with promotions without my consent I relapsed and lost 5 figures thanks to CasinoGuru Casino finally answered to my refund request after sone back & forth I got all my losses refunded thanks a lot to CasinoGuru for their support

I self-excluded myself almost 2 years…

• Good day I had a big issue with 1RED casino. Lots of screenshots were sent and also I had a real problem with the rating of this casino . From8.5 …. The casino lies where over and over. I was a happy person and used GURU often . After long waiting and many emails GUrU indeed decide my claim unresolved. But still raiting 8 and on there website still “ players from South Africa are allowed . While they have screenshots from the inspector from South Africa ( National Gambling Commission Johannesburg . That the casino is illegal blacklisted and a police case was opened. The reason was self excluded and reopen and gambling addiction. Not spoken about all the other screenshots with other relevant information. After another rejected claim I closed my account. Now I see that the casino went from 8.5 to 8.0 to 2.9 !!!!!!’ Insane and happy Ofcourse .Still on there website Players from SA are allowed . Before I played at 1Red I looked at the website from GURU for SA players . Reaction South African gambling commission Good dayAs per our telephone conversation on 11/11/2024 1 would like to confirm that the said website is offering illegal online gambling as is not license by any regulator in South Africa.We further advise that you should refrain from gambling using unlicensed operators and we will record the website on our data base and notify our stakeholders including the SAPS.Kind RegardsAnswer 1 RED ViP . About claim 100.000 rand . Franciscusit is the players sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling.The Casino does not provide any assurances or warranties with regards to the legality of your use of the Website particularly in case gambling is prohibited regulated or unregulated in your jurisdiction. It is solely your responsibility to check the laws of your country concerning online gambling and you bear solely responsibility for your decision to use the Website in view of legislation in your jurisdiction at all times.Issue is ( you can’t really discuss with GURU and give your opinion. The person who handels your complaint just give a verdict . While everything was screenshot that this casino was a total scam . With lying etc . Or when your claim is rejected you are also not allowed to give a review .

The 1RED Casino rating and reject my claim at GURU . It’s strange while my complaint was running the rating was 8.5 and now suddenly 2.9 !🔚 plus they never came with a solution from higher management. VIP department is useless. Updated 3-5 -25