So far a negative experience i have…

• So far a negative experience i have deposited money of INR 2000 in casino who has a rating of 8.5 and yet my deposit is not yet credited to my gaming account and its been mkre than 9 days as on20-09-25 and when raised a complaint in casino guru on converned casino the dispute resolution time at initial stages start for arpund 28 days which is a bizarre time period for any dispute resolution...i highly suggest ask gamblers rather than casino gurus bcoz casino guru cant help players it can help only itself.

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I have seen multiple forums and

• I have seen multiple forums and communities where players are complaining about a casino that Casino Guru has rated as Excellent. The complaints range from delayed withdrawals to rigged games. It’s frustrating to see Casino Guru’s official review ignore these widespread issues and continue to promote the casino as trustworthy. It shows a complete disconnect from the player community.

Casino Gurus team has been completely unresponsive

• I have been waiting for over a month for Casino Guru to even look at my complaint. The casino in question is a high safety casino but they’ve been stalling my withdrawal for weeks. Casino Guru’s team has been completely unresponsive and it’s clear they are not prioritizing complaints against their top-rated partners. The free help they offer feels like a complete myth

It feels like they quitely manipulate the ratings to keep their affiliate partners happy

• Casino Guru recently updated the review of a casino I had a bad experience with raising its rating even though there are still unresolved complaints against it. There was no explanation for the change. It feels like they quitely manipulate the ratings to keep their affiliate partners happy with no consideration for the players who rely on their information.

I submitted a detailed negative review

• It seems like Casino Guru only publishes positive user reviews for their top-rated casinos. I submitted a detailed negative review about a casino that cheated me out of a big jackpot and it was never published. Meanwhile I see new glowing one-sentence reviews appearing constantly. It make me question the authenticity of their entire review system

They are not a reliable source for player safety

• I was confident playing at a casino because Casino Guru gave it a high rating and a good reputation. When the casino started withholding my winnings I was shocked. After some research I found out the casino had a history of doing this to the other players. Casino Gurus review created a false sense of security that let to me losing my money. They are not a reliable source for player safety.

Without warning they zeroed out my balance

• I had thousands of dollars in my account at a casino with a Perfect Reputation on Casino Guru. Without warning they zeroed out my balance and closed the account claiming a technical error. I filed a complaint with Casino Guru but they just marked it as unresolved and said they couldn’t help. They won’t downgrade the casinos rating and the casino is still listed as one of the safest on their site. This is a complete failure to protect players

I had bad experience

• Suspicious weird reviews... I had bad experience and was deceived by rating... junk guru... Never got my withdrawal... 👎

They locked my account after a big win

• I chose a casino with a High Safety Index based on Casino Guru’s recommendation only to have my funds stolen. They locked my account after a big win and claimed I violated a bonus term which I didn’t. When I tried to file a complaint Casino Guru’s team seemed to brush it off saying they can’t force the casino to pay. What is the point of a High Safety Index if it doesn’t protect you from a casino stealing your money?

Dont trust their ratings 👎

• Dont trust their ratings. Big operators with terrible customer service and delayed payments are still promoted as safe. Players deserve better.

Safety index doesn’t mean safe

• That Safety Index rating fooled me. I thought 8/10 meant trustworthy. Turns out the casino had dozens of unresolved complaints and changed terms mid-play. The score means nothing.

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Deflects blame to users

• When a casino violates terms or delays payments Casino Gurus staff love to say You shoud have read the terms. Thats their go-to. No empathy no advocacy just you shouldve known better.

Not trustworthy at all..

• Not trustworthy at all. They only defend shady casinos. Tried 4 different times to get them to help they did next to nothing and defended shady casino. As well never will allow me to write honest reviews about not trustworthy casinos.Also the people who work at this company reply with childish unprofessional responses.Everything related to online casinos is Shadyyyyyyy. I have played about 15 of them and everyone of them has done me dirty. This disgusting company rates the companies as good. 🤯They don’t care about people they care about themselves and filling their pockets with as much of our dumbasses money as they can. Very unethical disgusting people and company. 👎🏻👎🏻👎🏻

Unfair complaint handling

• I submitted a dispute with screenshots full email history and timestamps. The casino gave no explanation and yet Casino Guru closed my complaint as solved in the casinos favour. Why even have a complaint system if its this one-sided?

Slow was remove problematic casinos

• Casino was blacklisted on multiple forums for non-payments and fraud but Casino Guru kept it listed as safe to play for weeks. Either they’re not doing due diligence or they’re protecting their commissions

It’s really reliable and has so many…

• It’s really reliable and has so many good games