Casino Joy
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Casino Joy Reviews
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Making Buckets 1 reviews
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Most horrible casino ever
- Most horrible casino ever does everything to avoid me getting verified to be able to withdrawal my money response to emails are the same 0 help just asking me to do the same thin over and iver again given every single document i could still not enough just a scam stay awayIf you are actually willing to give me my 100euros back which i doubt my username is PLAYER7985042
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Sabrina Louise Rapley 14 reviews
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Do not use this casino
- Do not use this casinothe worst casino experience I have ever had as simple as that
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John 2 reviews
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Spam emails from porn&dating sites
- Im getting spam emails linked to porn sites and dating sites mailed from joycasino-play1.com
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Zak Norris 1 reviews
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Very good website!
- So Genesis Global (the owners) have declared insolvency. Not even able to pay their staff redundancies! The money you might be looking for will never come. Completely disgraceful.
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Making Buckets 1 reviews
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So Genesis Global (the owners) have…
- I wonder if you any update !? Your site is now closed what happen next ? To my money ? My case ? Please replay you didnt replay since 22 December?
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Sabrina Louise Rapley 14 reviews
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I wonder if you any update !
- 500e withdrawal and suddenly my account was closed right after that. 20 years of gaming experience and this is the first casino and the first time this happened. I will contact the authorities. Im not the only one.. Disgusting
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George Chapman 3 reviews
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500e withdrawal and suddenly my account…
- I deposited on this website to then have it closed down and i cant withdraw my money ive contacted the customer service numerous of times and still havent heard anything back and its been 2 weeks now.awful website and awful customer service never again
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Green Monkey 1 reviews
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awful customer service
- The person I chatted with was really helpful.
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Not a chance 1 reviews
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The person I chatted with was really…
- Would give no stars if I could. They have locked my account and I still have a pending withdrawel. Will be taking this further. So upset right now. Quick enough to take your money!!!!!! Username loopylaur44
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Khalil Asbahh 35 reviews
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Would give no stars if I could
- Been waiting nearly a year for my winning n now Ive had to get resolver and the gambling commission involved. Asking for the same info repeatedly which i sent multiple times. Want me to prove my pay as you go phone is not contract. Which has nothing to do with my winning. Avoid the dodgy company like the plague they do what ever they can not to pay out. Edit them have now paid me after a year. As soon as I got gambling commission and resolver involved. As for not sending documents. I have all the evidence showing I sent it multiple times
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Oskarikop 2 reviews
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Been waiting nearly a year for my…
- Whilst completing their welcome offer I was stopped half-way through wagering the bonus and my account was limited to withdraw only mode. I have sent an email where they said the relevant team would get back to me and no response? It seems to me that it is a very dodgy website. They blocked me as I started to win with their bonus money but were happy to let me lose all my original £100 deposit. If it is not resolved by today my friend has advised me to go down the gambling authorities route which I will but I thought I would write this to save other people having to go through the same ordeal. STAY CLEAR.
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Paul G 1 reviews
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STAY CLEAR
- 1 month later I still have 2 pending withdrawals with this company. They longer respond to my emails. AVOID!Update:Kindly note that unfortunately we could not locate your account Why would I give you my details? Ive sent you countless emails if you really cared you would respond to them. Instead you reply here to make it seem like you are actively trying to resolve it. Pathetic.
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Sarah Hurley 1 reviews
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1 month later I still have 2 pending…
- SCAM SCAM SCAM there are like 20 of this scam sites THEY DONT PAY WHEN YOU WIN Everything operated by Genesis casino group is a scam dont give them any money !!!!
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Laura 4 reviews
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SCAM SCAM SCAM
- Have been waiting my documents to be verified well over a week now just wondering when i am contacting customer support the answer is always the same nobody knows the exact time to process the documents normally it takes 24-72 hrs but this is something unbelievable hope i dont come back here and they gonna solve this fast as possible.Edit 13/9/2022My account still aint confirmed so i can make a withdraw very frustrated they asked me for more info in trustpilot and still no answer and its been again 4 days.
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Alan Siddaway 9 reviews
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Have been waiting my documents to be…
- One of the best casinos. Regular bonuses. All your favourite slots and most importantly very good support via live chat and email.
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Monique Singleton 1 reviews
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One of the best casinos
- One of the worst gambling sites I have used. Still waiting on my withdrawal after a month. Shocking service with the same automated email and their unwillingness to try and get this problem solved.
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Nik Smith 14 reviews
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One of the worst gambling sites I have…
- Awaiting my first withdrawl hopefully I wont be coming back here to write a poor review. So far its been a great casino. Fingers crossed my withdrawl is processed as it should be 🤞😁Update... Once id sent the relevant verification documents my withdrawl was processed within a few hours and in my bank.Would happily use this casino again
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Mustafa Bekir 19 reviews
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Not all bad
- Having to post here on behalf of my mother who’s been treated disgustingly by casino joy! 6 days she’s had a pending withdrawal with no update! The online support agents although polite and pleasant are next to useless who can’t access and resolve anything or transfer you to anyone who can! As soon as the conversation gets to difficult they end the chat! She’s never had issues like this previously on this site but after this experience I would avoid unless this is swiftly resolved.
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Plarry Wheels 1 reviews
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Having to post here on behalf of my…
- Should be called casino no joy. Awful gameplay if anyone has won here i would be shocked. 60 losing spins in a row on one game. Feature rounds if you are lucky enough to ever get one pay nothing. Got 3 one day 8 out of 8 losing dpins on one game and 16 out 16 losers on another. To even this out the regulator must be watching someone very lucky winning with every spin! I dont think that happens. Honestly if your considering playing here just set your cash on fire. The time it takes to burn will be longer than it lasts on these fair games!
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Paul Naylor 4 reviews
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Should be called casino no joy
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Ellis Downey 1 reviews
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Robert Walker 3 reviews
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Jamie Rodford 4 reviews
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L 39 reviews
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