Dear Crownplay Team

• Dear Crownplay TeamThank you for your message.However I must clarify the following:I did not request account closure.I submitted a GDPR Data Access Request (Data Report Request) which requires you to provide all personal data processed about me including account logs transaction history communication logs profiling information and any data shared with third parties.Under the GDPR account closure does not cancel or override my right to access my personal data.Therefore the following remains in full force:✔ My GDPR Data Access Request is still active.You are legally obligated to fulfil it within 30 days of my original request.✔ Your reference to “no refund after placing a bet” is irrelevant.I did not request a refund in that email;I requested my full GDPR data package which you are obliged to provide regardless of the state of my account.✔ My request has now exceeded a reasonable waiting time.You state that the request was forwarded to the appropriate department yet I have received no document no timeline and no confirmation of processing.Please confirm in writing:That you acknowledge my GDPR Right of Access request.The expected date of delivery of my full data package.That my account was not closed as a substitute for fulfilling your legal obligations.If I do not receive the complete GDPR data report within the legally required time frame I will proceed to file a complaint with the relevant Data Protection Authority and provide all communication history.I look forward to your prompt and lawful cooperation.Best regardsAntal Bihari

NOT A LICENSED CASINO! Cheaters. Fakes

• I have been ripped off from this casino multiple times. I have requested they close my account several times and they have ignored every request. They are not actually licensed. No way to recoup money or report cheating. STAY AWAY FROM THESE THIEVES!CLOSE MY ACCOUNT

Scam

• Rubbish website. Won $600 and then went to withdraw it. After waiting 2 days for something that said would take 0-2 hours they blocked my account

I’ve spent nearly $200000 on this site…

• I’ve spent nearly $200000 on this site and only ever won $10000 there stingy with the bonuses and cashbacks avoid!

Do you have free credits to begin with

• Do you have free credits to begin with

Total scam

• Terrible customer service. Very cut and paste I swear its just bots.Tried multiple times to withdraw the withdrawal approval time will take at least 24 hours for it to then be rejected without any reason.Ive accepted I will never see my money. Do NOT USE THE CASINO!! SCAM!

November 14 2025 Ive been waiting since October 2025

• I have not written a fake review i have proof of every email every transcript & screenshots of the money i won & the money that was not paid

The welcome package was exactly as…

• The welcome package was exactly as described. Each batch of spins really arrived daily for 10 days which I appreciate because you dont have to claim them manually. The Bonus Crab mini-game is a fun touch; I even got a small coin reward there. Everything about the terms is visible right on the promo page - no hidden surprises.

YOU WILL NEVER SEE A DIME FROM THIS…

• YOU WILL NEVER SEE A DIME FROM THIS PLACE. Absolute trashiest casino on the internet.Any novaforge casinos are disgusting. They slow play your deposits to death. I have been trying to regain any of my winnings from this terrible casino since February... Save yourself any hassle...

Good site with a reliable payout…

• Good site with a reliable payout system. I like the selection of games but the design feels a bit old-fashioned. If they refresh the look and add new games more often it could easily become a 5-star casino.

The website is intuitive

• The website is intuitive customer support is quick to respond and payouts are reliable. There was a small delay in getting my bonus credited but they handled it professionally.

Signing up was easy

• Signing up was easy and I appreciated the confirmation email coming instantly. The layout is intuitive so even someone new to online casinos wouldn’t have trouble figuring it out. It’s rare to find something that works well on both desktop and phone screens without bugs.

Fast withdrawals is far from the truth…

• Fast withdrawals is far from the truth i been waiting 2 weeks and keep getting told the same thing”it’s processing “ never does then they cancel it and you gotta start again. Im sure they have no intention of paying me at all. They are rip off scammers and i urge anyone thinking of using them to go elsewhere. Anywhere but crownplaycasino.com you will never get your money

I’ve tried a few casinos this year

• I’ve tried a few casinos this year and this one stands out because it doesn’t feel like it’s trying to trick you into spending more. The rewards are steady the limits are clear and the site feels honest overall.

Made a few withdrawals through Jeton…

• Made a few withdrawals through Jeton and Visa all arrived fast and in full. Deposits show up instantly no fees either. Haven’t had a single delay or issue so far.

The mobile version runs surprisingly…

• The mobile version runs surprisingly well. I played a couple of blackjack sessions during my commute and had zero connection problems. Funds hit my account the next morning after withdrawal and support even followed up to confirm. That kind of service is rare.

I faced a small delay when depositing

• I faced a small delay when depositing funds appeared after 15 minutes. I withdrew once and funds came within 5 hours...

Registered within two minutes

• Registered within two minutes no strange identification procedure or questions. I really expected something to go wrong but it did not. Everything went through clean started using it right after.

worst casino

• worst casino on the planet. Done a $700 Eth withdrawal. Still waiting on it after 5 days!!! Eth is instant. Says withdrawal is processing still says 1-3 business days. Other casinos are better. Doubt il get my money!

Played mostly on weekends

• Played mostly on weekends. Games worked fine but verification took too long. Support answered after several hours.