Absolutely awful

• Absolutely awful. Worst site I’ve used. Won £150 and because I hadn’t wagered £300 or something daft I wasn’t allowed to withdraw it. So by the time I wagered it I had lost it all. Proper stupid site needs shutting down

Deposited £100 played fluffy favorites…

• Deposited £100 played fluffy favorites at 25p a spin for that amount of spins would expect bonus reels to be activated more than once and the once it did activate it paid a bonus of £2.87 absolute joke waste of time and money

BEWARE: DO NOT USE THIS SITE!!!

• 1. Delaying tactics to stop you from withdrawing.2. They request many times to upload the same ID.3. The verification QR code does NOT work.4. You will have to pay £2.50 for a withdrawal.5. The verification tool is hidden by black lettering.6. They will ONLY accept PDF documents.7. They will tell you that you have to wager forever!

Scam of a site

• Takes deposit no questions asked. When its time to withdraw they will charge you £2.50 and request multiple forms of ID yo pay you back on to the same card you paid with. Just a scam to hold on to your money longer and charge you in the process.

Customer Service correspondence exists

• I won over £5k at the weekend. Uploaded my documents. Passport Bank Card Thames Water Bill and O2 phone bill. Took a couple of goes but YOU HAVE TO UPLOAD THE CORRECT DOCUMENTS AS REQUESTED.Today my balance was £5250. I couldnt with draw money so I emailed Fluffy Spins. Troy from customer services emailed me back and altered my account to be able to withdraw £5k per day.Im over the moon

2 weeks after winning £300 Im still…

• 2 weeks after winning £300 Im still waiting for my money. They keep asking for verification of a card thats not even in use anymore even though they verified the card Im using and took the deposit from it. Ive been with this site for years and its never been wonderful but is now a total disaster and scam.

1 star for the customer support…

• 2 hours after this review i went in and lost my €250 🤣That said. I hit all the bonus rounds lots of times again. Except on 1 game 400 plus spins not a thing very unusual for this particular games And i noticed the exact same patternNo matter how much youre betting youll get nowhere on the bonus rounds. Id say 40 bonus rounds today nothing..My €250 was from lucky spins not bonus. So Ill be getting onto Alderney and having them look at the software. I am gambling years Im a good loser but this site is fishy.Ok 1 star for the customer support alone. And Im clearly not lying just read the other reviews.Worst customer service experience ever and sister sites not much better. They aim to respond in 3 business days. Thats ridiculous for a massive company. Every other site Im on has live chat. Theres clearly a reason they dont want to be contactedProbably hoping if youre weak willed youll just gamble your withdrawal before you can get a reply. As Ive done once already. No phone number no live chat be lucky to get a reply from the email address at all. Messaged in March about trophies. Still waiting on a response. Tomorrow is August 1st. Thats 5 months Wont verify my card but never ever contact you to say why you just have to check your account to see if its verified or rejected. Zero communication to tell you what the problem is so you can rectify it. Still they accept about 30 more deposits from the same card they wont verify Had same problem with one of their sister sites jackpott games and i contacted their regulator I was verified an hour later. Shouldnt have to do that but will do so again if necessary Not holding out hope to get my 1st withdrawal out after playing for 9 months. As an aside i Hit the bonus round literally loads of times today on bigger bass blizzard and club tropicana tbf which is fun but the bonus round wins were absolurely awful everytime.

This site is a toy site no one ever…

• This site is a toy site no one ever wins it doesn’t play spins even when u played a game for a hour it’s absolute joke this site it needs to be banished it’s nothing like paddy power etc I think this site for barbie dolls

Won but unable to withdraw

• Won but unable to withdraw! Not uploading my documents emailed no response! Worse casino experience.. how do they get away with it? Will contact ombudsman other online casino do not ask for loads of ID and you can speak to someone.

Complete dumpster dive of a casino

• Complete dumpster dive of a casino. I literally just lose everytime no been up once. Absolute waste. I understand theres a chance Im gonna lose but a chance to actually win something would be nice also.

Please dont waste your money

• Please dont waste your money all they do is take take made a few deposits never won a thing if yoy do manage to get a bonus spin you only £2-3 AVOID

Great site seegreat sitems to bring in features…

• Great site seems to bring in features more then any other sites had to show proof on first withdrawl but was easy done would highly reccomend

My experience was good

• When I saw all the reviews I was concerned and worried I wouldnt get my withdrawal. I won a fair amount yesterday and requested a withdrawal I was told I needed to upload documents to verify my account and I was worried because it seems like loads of people have had difficulty with this process I uploaded my documents and got an email this morning to say I was verified and my withdrawal was on its way well I got my withdrawal with no problem :) I still have some left to withdraw as could only do £500 at a time so hopefully its just as easy getting the rest withdrawn! With the £2.50 fee video slots and Mr vegas also charge that for a withdrawal and I think if youre withdrawing a good amount that doesnt really make a difference if its winnings but I can see why people are bothered by it! (This is a real review honestly just sharing my experience so people dont give up hope)

what a total scam

• what a total scam deposited £100 won nearly £800 since then can’t log in!!! Emailed half a dozen times no answer no phone number or live chat! What an absolute disgrace. I won’t even bother reporting them seems that’s been done by a lot of players to no avail. PLEASE AVOID THIS SITE IT REALLY IS A REPULSIVE SCAM !!!!!

I finally git my money

• I finally git my money. But it took weeks and they removed it from my account making me think it was just gone I argued considerably with them I had to go to my bank and get a statement printed with a stamp on it to get it confirmed by fluffy then 3 days later my winnings reappeared as if by magic then I got my money but minus £2.50 not sure why they took a fee for giving me my winnings? Still dont trust them plus they charge you for a withdrawal?

Literally no one answers emails

• Literally no one answers emails little to no information on the site. They make up their rules for withdrawing as they go along. They don’t accept bank statements from internet banks but will allow deposits from these accounts. Horrendous customer service and I wouldn’t be surprised if it’s being run by illiterate five year olds.

They take you money but they dont let…

• They take you money but they dont let you withdraw they make a excuse that the documents you send them is not enough no matter what you send them they have excuse91

Guys be careful scam alert

• Guys be careful scam alert. I won 106 pound and wagering requirements was 65 pound. Now app shows 3200 pound wagering requirements. They just make fool to public. They are sending letters to home. Need to complaint gambling commission about this scam

Awful company to deal with

• Awful company to deal with. I have won a few times before and each time has been horrendous to withdraw. You would think after verifying once or twice it would be fine. Won £700 this time and they wanted 8 pieces of identification/ verification. I will seriously be reporting this company. It is ridiculous how quick they will take your money and then when it comes to withdrawing nothing but hassle.

Disgusting site AVOID at all costs

• Disgusting site AVOID at all costs 3 types of ID to even withdraw and slots are terrible the scripts have also been altered on slots to read your bank roll winnings and activity. SCAM COMPANY DO NOT USE.