Gala Casino

  1. Gala Casino

    Gala Casino Reviews  

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    Mark Homer 13 reviews

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Stole Deposit

  • Just wanted to play a bit on casino. Deposited £1000 via Paypal and they took the deposit and I have no money in account. They say it pending but I check paypal and is completed
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    Rachael Clark 2 reviews

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Wont let me copy screen shot proof .

  • Wont let me copy screen shot proof .I won big on xxtrene lightening roulette 28-8-2024 at 04.18 and should have won 10k as bet £5 on number 17 and it won with 2000 multiplier I have screen shot from evolution of win and screen shot from my history for that bet I’ve been ignored and bet was never paid by casino
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    Molly Moo 10 reviews

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Not many wins bounse on slot never come…

  • Not many wins bounse on slot never come in
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    Jon Stephens 9 reviews

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Deposited £60 today playing on games on Gala

  • Deposited £60 today playing on games that are clearly loaded!Not one win and I know how RTP or RNG works but the RTP and RNG is rigged to lose!!!!If you want to waste your money on Gala Spins or their sister site group brands include Gala Bingo Gala Spins Ladbrokes Coral Bwin Foxy Bingo Foxy Games you will absolutely never hit the jackpot for sure and never have a good win!I would of definately of given no stars if I could!
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    Mark Homer 13 reviews

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Absolute robbing pigs

  • Absolute robbing pigs. Dont play here you wont win a thing.
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    Rachael Clark 2 reviews

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Good casino

  • Been with these a while now I have withdrawn large amount of cash £800-£1500 and they are all proceed in a hour good games what an online casino should be.
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    StephenCummings 5 reviews

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Legal theft

  • Legal theftLost 440£ on 20p stakeWorst site i ever played in my lifeI dont even know how such sites are even allowed to be openedSomeone needs to look into this bcs you are stealing too much.
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    Molly Moo 10 reviews

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An update on my original complaint

  • After several months to over a year they have now asked me for documents gave all the documents they want they ask for more. Closed my account and now say that the £293 withdrawal has to go to another review to get the money time after time they come out with excuses any positive reviews on here and fake and paid for if this is how LC international run their companies the U.K. gambling commission should close them down. How many thousands are the robbing out of people you can’t tell me their star rating is good on here and everyone says the same thing. Is trustpilot of any use at all or just a means to air your anger.
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    Aminat 22 reviews

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Garbage site all time I deposit I spin…

  • Garbage site all time I deposit I spin low stakes keeps me there for about 3 hours with my £10!deposit get to last spin gets me in bonus back to my £10 again and again and again waste my time all the time and in the end I lose I joined up about 3 years ago nothing has changed
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    Janet 1 reviews

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They suspend your account with no explanation then refuse to tell you why!

  • My account was suspended with no explanation I have called once a week since November and just keep being told its being looked into. Its been long enough now.
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    Milianovici 2 reviews

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Avoid like the plague

  • Avoid this casino like the plague! Promotions are misleading designed to lure players in with false promises. Its astonishing that this can be a legally licensed platform. Moreover their support staff prioritize encouraging further deposits over genuinely addressing player concerns useless and unhelpful. They conveniently blame you for not being aware of their hidden deposit restrictions which seem deliberately concealed and difficult to spot. These restrictions unfairly limit you even as a new customer making your initial deposit essentially pointless. To top it off they swiftly block accounts without returning remaining funds or providing any explanation.
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    Jon Stephens 9 reviews

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Need reporting the customer support

  • Need reporting the customer support tried putting my monthly limit amount up from £40 to £100 then dont support you in a problem situation. The well well well wheel caused failed bets yet the support team felt this did not happen funny how it has happened to me and others only happened when a bonus was due so after playing for 30 minutes a bonus came in and my bet was rejected. Fixed clearly them to say it didnt happen is shocking as a player. I feel the RTP RNG are rigged how can a random number generator pick number 1 for 30 minutes!? When asked told in a script how they are monitored and I can go away and read how it works! So if the wheel paid out number of bonuses in the morning chances of hitting anything to keep the fun funds going is dead!! Blocked on foxy gala coral ladbrokes until I gave them info about my income and out goings! Then 4 weeks later blocked accounts again asking for same information. I asked if I was at a casino would I be required to show them my income savings and outgoing seems ridiculous to me!! Likely as I am a 10p betting girl and they dont like that to be fair Ive withdrawn more than I deposited overhaul someone said when that happens they will try to vindicate you and block you from playing eventually.Well in my 8 months of going and playing Ive been blocked at least once every 6 weeks they harass me by phoning and try to manipulate my deposit limits even said why not put the full £40 in and this will save multiple transfers well no I play how I play the limit is for the month not a damn day!! Im speaking to commissioners in regards to their bully attitudes and harassment I hope someone contacts me from gala foxy ladbrokes or coral I keep my evidence by way of screenshots which I suggest you also do.They also took £20 instead of £10 and took 5 days to refund only after I stated this could be a hardship situation for someone else! Again I was called later by support team to explore my comment marvelous how quick they call me yet slow to return the money absolutely shocking experience the whole platforms are exactly the same customer support so I blame all the platforms ! Only told sorry with each contact! So when again they blocked account for another comment which if they did their research first I spent 20p and lost 20p on a game and said oh no its taken all my money!! Pathetic again wanting income outgoings savings! Told them they have these from 4 weeks ago said to close accounts if they need them again support said without them the accounts (all) will be closed! I did not object as the frustration was not worth the experience No fun no joy no support harassment manipulation and told basically I was telling fibs about a missing bet well Im not here to get rich just a few fun funds never again. Also I played and complain about return to player of 4p yup 4p from £4 again sent speel of their RTP and RNG .. glad the frustration will no longer be in my lifetime wasting
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    Consumer 3 reviews

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Poor.

  • Couldnt verify my identity wouldnt let me upload a copy of ID to verify my identity and no way to contact an actual human being. Website is absolutely shocking to operate non-responsive links and buttons.
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    jj 1 reviews

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Deserves zero stars all these sites be…

  • Deserves zero stars all these sites be careful I learnt my lesson this 1 j joy mr a foxy absolutely shocking bonuses are them all are non existent and when you do get a bonus in on a pound spin ya winning no more than a couple quid all of them have been sorting there technical issues and how strange no slots whatsoever are paying out beware peeps all these sites do is take take take no more for me
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    Name Surname 3 reviews

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I don’t think this company can improve…

  • I don’t think this company can improve anything poor customer services when I had free games on lords of the ring got frozen then disappeared I won £40 wasn’t credited into my account
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    Truth be known 19 reviews

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The last 27 bonus features I have hit…

  • The last 27 bonus features I have hit have ALL paid less than 2x. This is on a variety of different games. Yesterday I went almost 17000 spins before I finally hit a bnous feature on a megaways game....and it gave me 8p. Less than half the cost one one spin.it is virtually impossible to win on this site as they set the RTP ridiculously low. The bonus wheels are a scam too. You only hit 3 free spins at 10p (which are always dead anyway) or you hit no prize.The £10 quidwheel never hits a cash prize. I have spun it over 300 times and despite having a 50/50 chance of a cash prize or 3 free spins you ALWAYS hit 3 free spins. I have finally accepted the fact that this site is criminal organisation disguised as a casino. They are stealing money. You cannot win on this site.And judging by the reviews on here and the one star it seems other people are waking up to it.Do NOT give these people a penny. You have been warned.
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    Bekah 12 reviews

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Played the free wheel a couple of…

  • Played the free wheel a couple of months ago and won the £50 cash prize clicked the play here tab but no nothing appeared in my funds so I thought maybe it’s on one of the other sister sites but no nothing was there couldn’t find it anywhere went back into the wheel and it said I’d already played today. Spoke on live chat explained what had happened to which the live agent responded “ did you take a screenshot? “ I said no because why would you? Anyway they said there’s nothing they could do. Pretty disappointing really because they do have a vast selection of games and are relatively reliable when it comes to withdrawals.
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    Tracey Chaloner 7 reviews

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0 stars horrendous company

  • 0 stars. It takes a lifetime to get a scatter its like 1 per hour 1 every £100 wasted. I’ve wagered 1300 and my biggest ever win was under £20 I’m quite shocked at how bad it is. It makes no sense for random games to just all be the same all way below rtp every day every log in. Literally everything is a huge loss. The luck is just permanently bad on these things can deposits £100s without ever having the chance to even withdraw £20. I got banned because I sent an email so they called me for an interrogation I explained my opinions and explained I only do 20p spins and spend less than 10% of my money after paying bills for the months woman was clearly trying to find any reason to ban me so I eventually just said whatever give me an indefinite. Con artists who don’t like people calling them out and proving it AVOID HARD! Do not accept the phoncall and just offer to leave yourself all they will do is collect all your personal data and ban you anyway while passing your data around like a prozzie
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    satyen parmer 1 reviews

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Another bad review speaks for itself

  • Another bad review speaks for itself. Fixed games throughout.
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    Scott Page 4 reviews

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Refusing to pay winnings.

  • I won £500+ from a bonus and now they wont pay it out after trying for a few days now they are taking advantage of my age and keep asking for more documents once I provide them they ask for more finally I received an email saying that if I uploaded my PDF bank statement they would accept all other forms of ID submitted now that I have done that theyre refusing to accept them and being rude about it.
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    Liam 2 reviews

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    Rob Snelling 18 reviews

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    Carl Higgins 102 reviews

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    W M 1 reviews

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Join the 290 people who’ve already reviewed Gala Casino. Your experience can help others make better choices.

FAQ

How to get Fortune Coins?

After you have finished signing up and verifying your account, you will receive 650,000 Gold Coins and 1,400 Fortune Coins through the Fortune Coins No-Deposit Bonus. An additional 17.7 million Gold Coins and 3,990 Fortune Coins can be earned through daily login bonuses in your first month on the platform!

Do you win real money on Fortune Coins?

Fortune Coins is a sweepstakes casino, meaning you do not have to make a purchase to play. However, you can earn FC, which you can redeem for real cash.Jan 25, 2024

Is Ruby Fortune casino safe?

Yes, Ruby Fortune is a secure real money casino. You can deposit via various methods and bet real cash on over 500 games. If you’re lucky, you can also win real money.

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CHOICE HOTELS® & PENN PLAY REWARDS. Plus, link your PENN Play Rewards account with Choice Privileges and receive a status match!

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