Worst casino going

• Worst casino going. Not sure why I kept trying it. Lost about 7k in past 4 months. Bonus games are few and far between and they are really poor wins. Annoyed at myself for playing as much as I did.

24 hours in as a new customer

• 24 hours in as a new customer should of read these reviews before signing up. Total deposit around 700 Total return around 250 We play to trigger bonus rounds when playing online casinos…takes its time to appear but like many other sites they just don’t seem to be worth the spending to get to the bonus rounds no more as you win next to nothing. Operating around 40 percent rtp. Not that great when you see all these high rtp advertised. Sometimes 96 percent lol this rng thing these sites quote is pretty much void. Who actually gets this 96 percent ? Yet to come across a decent site that pays fairly. And been trying for quite a few years. Casinos will never loose. You the punter will. Regards customer service couldn’t fault it. Blake was great to talk to about payouts. Quite a few internal server issues when your close to a win boots you out of the game on a regular basis. Take your money and spend it at the local betting shop football or any sports. Higher chance of a return than online casinos.

ROBBERS

• £500 deposited absolutely 0 wins no bonus spins no feature max I was paid out of 500 was just 75p dont use this company rtp is absolutely crap. Use another broker avoid these like the plague!!

even the pirate fake game pay more than…

• even the pirate fake game pay more than grosvenor crooked game all this negative scores unlikely everyone wrong and grosvenor righy and honest

Do not put a tennis bet on with…

• Do not put a tennis bet on with Grosvenor sport or you will loose your money. I placed a tennis bet on jannik sinner to win and he starting cramping and retired in the 3rd set meaning I lost all my stake because these crooks in the t&c’s state the bet will be settled after the 1st set. These state they try to give all customers the best experience well that’s not the best experience in my view it’s daylight robbery. Take a leaf out of bet365 and 10bet who will void your bet at any time if any player retires to make it fair on both sides. I’ve also brought it up with customer service and honestly they don’t care and just brush it off that it’s not fair to the customer what they are doing. If all players on a football match got injured and the game got called off the bet would get voided obviously so why is tennis any different.just don’t do it guys honestly

Even the land based casinos are a…

• Even the land based casinos are a scam avoid the tablesavoid the machines with blackjack and Baccaratthere just there to rip you offand avoid the shitty beer at £6 a pint.

Thank you to EVERYONE for making my…

• Thank you to EVERYONE for making my 70th Birthday such a success at the Grosvenor Casino in Bournemouth on the 25th Sept 2025! I truly enjoyed performing for you all! I would especially like to Thank Gelyn from Grosvenor who as an Events Organiser (amongst many other Titles) was TRULY EXCEPTIONAL both before & during the event!! Thankyou Gelyn also for the videos & pictures that you took that will form a lasting memory of the evening. Also I must thank All the Managers especially Leo & Maria plus the whole wonderful team at Grosvenor Casino Bournemouth.Also so many thanks to Roger & Dave who with their Technical Expertise with the Music & Sound managed to get the Speakers paired up by Bluetooth! & also VERY SPECIAL THANKS of course To Andy who has been a constant in my life for over 30years. A huge part of my Dreams & Aspirations who helped in so many ways. THANKYOU!Thankyou so much to my friends Like Helen Jack & Holly & Collin & Raquel who travelled so far to be with me on the night. It was wonderful to see you all again! Plus everyone of you who made an effort to attend. I thank you from the bottom of my heart.Thankyou to my Glamorous Assistants that I used in my performance on the night including the beautiful Margaret & Mariola lovely to have some Eye Candy to look at instead of me!!!It was lovely to be given the chance to perform again for such a lovely audience. Many like Gail & her lovely family who travelled all over to see my shows years ago & now her children have children of their own!! How time flies it waits for no one! I am sure that if I was performing regularly today Id be able to build up the audience members like I once did with new fans who knows it may still happen NEVER GIVE UP YOUR YOUR DREAMS. & remember: Without An Audience There Can Be No MAGIC!!Mike Danata 29th Sept 2025

well done you dont always take all my…

• well done you dont always take all my bets but you have improved and i will lose more than i win over time but you will keep getting great reviews from mebest wishes chris

Ridiculous match play promotion

• Grosvenor casino is not a casino with incentives for their members What a laugh!Having spent so much with no rewards points given nothing for birthday etc for so many yearsNow they want to entice members with £20 match play on Monday to Thursday from 6am to 10amWhat a joke when pensioner members most can’t get there before 10am due to freedom pass not allowed to use on trains before 9.30amHow to reach there before 10amThe promotion teams should be sacked

Hear we are again went back on guess…

• Hear we are again went back on guess what another month absolutely no wins no bonus take take take just like rest casinos now

Got to be the worst online slots i have…

• Got to be the worst online slots i have playedAVOID

I wouldnt usually write reviews like…

• I wouldnt usually write reviews like this especially about a bookmaker as they can all be a bit dodgy at times however I feel I must.You may read a lot of reviews and think yeah yeah ok but seriously Grosvenor have actually stolen £20 from me you could probably classify it as theft.On Wednesday 10th September at 19:06 Grosvenor sent me a promotional email starting with Hey Harry directed to me starting with my name. In this email there is a header 13:15 Doncaster - Cash Back All Losers. Great stuff lets read the fine print:Yes were refunding all losing bets in tomorrows opening race on ITV1. The means you can watch the race in comfort knowing that if your selection is beaten well return your stake in cash up to £20!Excellent stuff! I use Grosvenor a lot online and thought ok thats great I have a free punt on a horse risk free - in their words.I share this insight with my friends they check their emails.. oh wow they have the same email.I place my bet on the horse it loses. My friends place a bet on their horse they also lose.My friends receive £20 cashback into their accounts excellent - theyre happy!I on the other hand do not. I contact Live Chat and ask them. They say in between me receiving this email and them crediting the cash my account was restricted. No communication of this until now.According to the gambling commission An operator must not enforce an account restriction if a player has qualified for a free bet promotion before being notified of the restriction...Now I am only 19 years old however I am not thick. I believe that means the cash should be credited. Not only did they actively seek me out in the first place and direct an email to me to lure me into placing a bet I probably wouldnt have placed in the first place they have actually taken £20 of my cash and kept it for themselves.It is only £20 I am sure many people have lost more due to extremely poor behaviour by a bookmaker completely against guidance they must abide by being regulated by IBAS. It is also the principle. I am not sure why I should accept this level of incompetence theft and I do not think I should accept being treated like I am an idiot.I want my £20 as per the T&Cs of the offer you sent to me directly otherwise I will be raising a case with IBAS.

Waste of Time

• Deposit. Win nothing. Literally not 1 spin. Not even 5p.Log out.The Grosvener Casino Experience.

Guys dont play on this sheet casino

• Guys dont play on this sheet casino . Grovesnor is a scam casino they just still your money . The application after you losing money they sowing error and they dont let you to login again . When you get free speen the app is jus going to error for no reason and you lose your free spenn . This is a scam guys dont play here 😤 🤮🤮

Definitely the safest and most…

• Definitely the safest and most respectable site. This is legit and that’s what we want. Play with the GBP and win with the GBP . Stay away fo euro sites .. I have been playing here now for about 2-3 weeks. I put money in and win and withdraw . Stops the temptation but you do go back and it’s all about fun. Don’t play with what you can’t afford. Even though you gotta take the risk. Be safe and not stupid I have on other sites. I try not to even hear . Be Good And Good Luck

I opted in for a promo called 5%… and got SCAMMED

• I opted in for a promo called 5% cashback on losses up to £50 I wagered more then £80 and lost all of it. Apparently I didnt qualify for the loss because I was in the winning qualification. I spoke to the customer service and she stated all of that. I dont know how you can be a winning qualification when there is no withdrawal and winning more then what you wagered.This company is a SCAM do not use it or any of its partners!!!!! They will take your money and not follow its own promotions rules. I have the whole chat saved with the customer service lady if you dont believe me.

Wow just look.at the reviews

• Wow just look.at the reviews. Says it all. 1 good review on this page from a 1 comment person. All the negatives are true. Numerous deposits and yet not even a stake win back???The daily free game also wow what a load of crock. Get a 3 put higher and it gives a 2 ?? Weeks.on end... get a 4 go higher and it gives the same card??? Scam site

AVOID!!

• Yep its true what everyone is saying so dont be fooled and join this site theyre just take take take and dont give nothing back barely bonuses you on any games takes your money constantly! Avoid avoid avoid!! 1 of the worst sites ive played on in years!

sad state of affairs

• They completely got rid of any contact info on their site. No Live chat no contact email. Nothing. The sports page was constantly not loading on any browser or device I was unable to cash out twice now because of it. Deliberate? probably sowont even mention the state of their land casinos. its like sh*ttiest Weatherspoons of the casino world.

Awful Service and Marketing Con

• Invited to family meal had to register as member just to enter even though had no intention of gambling. All personal details were taken including a photo and I received a membership card. In the days and weeks later I kept receiving marketing texts with an option to opt out by texting the number I wasn’t even given the option to opt out when at the casino! I did this as did other family members but the number didn’t actually exist. Contacted their online webchat all I asked was to take my number off their list but the person on other end said he needed my details. I gave them but he did not ask for membership card number and he said they didn’t match. Without warning he immediately ended the chat.I started again and got another agent. I explained what had just happened and when he went through the checking again I was immediately cut off! How dare they! My details were NOT wrong! I didn’t even ask to be on their marketing list!!!!!!!!Now I seem stuck with them.