Grosvenor Casinos
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Grosvenor Casinos Reviews
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GB
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Mumta 2 reviews
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Got to be the worst online slots i have…
- Got to be the worst online slots i have playedAVOID
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marek 28 reviews
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I wouldnt usually write reviews like…
- I wouldnt usually write reviews like this especially about a bookmaker as they can all be a bit dodgy at times however I feel I must.You may read a lot of reviews and think yeah yeah ok but seriously Grosvenor have actually stolen £20 from me you could probably classify it as theft.On Wednesday 10th September at 19:06 Grosvenor sent me a promotional email starting with Hey Harry directed to me starting with my name. In this email there is a header 13:15 Doncaster - Cash Back All Losers. Great stuff lets read the fine print:Yes were refunding all losing bets in tomorrows opening race on ITV1. The means you can watch the race in comfort knowing that if your selection is beaten well return your stake in cash up to £20!Excellent stuff! I use Grosvenor a lot online and thought ok thats great I have a free punt on a horse risk free - in their words.I share this insight with my friends they check their emails.. oh wow they have the same email.I place my bet on the horse it loses. My friends place a bet on their horse they also lose.My friends receive £20 cashback into their accounts excellent - theyre happy!I on the other hand do not. I contact Live Chat and ask them. They say in between me receiving this email and them crediting the cash my account was restricted. No communication of this until now.According to the gambling commission An operator must not enforce an account restriction if a player has qualified for a free bet promotion before being notified of the restriction...Now I am only 19 years old however I am not thick. I believe that means the cash should be credited. Not only did they actively seek me out in the first place and direct an email to me to lure me into placing a bet I probably wouldnt have placed in the first place they have actually taken £20 of my cash and kept it for themselves.It is only £20 I am sure many people have lost more due to extremely poor behaviour by a bookmaker completely against guidance they must abide by being regulated by IBAS. It is also the principle. I am not sure why I should accept this level of incompetence theft and I do not think I should accept being treated like I am an idiot.I want my £20 as per the T&Cs of the offer you sent to me directly otherwise I will be raising a case with IBAS.
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Anas 1 reviews
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Waste of Time
- Deposit. Win nothing. Literally not 1 spin. Not even 5p.Log out.The Grosvener Casino Experience.
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Pete Cody 13 reviews
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Guys dont play on this sheet casino
- Guys dont play on this sheet casino . Grovesnor is a scam casino they just still your money . The application after you losing money they sowing error and they dont let you to login again . When you get free speen the app is jus going to error for no reason and you lose your free spenn . This is a scam guys dont play here 😤 🤮🤮
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david dowie 38 reviews
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Like seriously can someone please tell…
- Like seriously can someone please tell me how and how this casino is still open no wins like seriously no wins at all
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Harry Price 2 reviews
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Definitely the safest and most…
- Definitely the safest and most respectable site. This is legit and that’s what we want. Play with the GBP and win with the GBP . Stay away fo euro sites .. I have been playing here now for about 2-3 weeks. I put money in and win and withdraw . Stops the temptation but you do go back and it’s all about fun. Don’t play with what you can’t afford. Even though you gotta take the risk. Be safe and not stupid I have on other sites. I try not to even hear . Be Good And Good Luck
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T S 11 reviews
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I opted in for a promo called 5%… and got SCAMMED
- I opted in for a promo called 5% cashback on losses up to £50 I wagered more then £80 and lost all of it. Apparently I didnt qualify for the loss because I was in the winning qualification. I spoke to the customer service and she stated all of that. I dont know how you can be a winning qualification when there is no withdrawal and winning more then what you wagered.This company is a SCAM do not use it or any of its partners!!!!! They will take your money and not follow its own promotions rules. I have the whole chat saved with the customer service lady if you dont believe me.
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Viorel Murgu 4 reviews
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Wow just look.at the reviews
- Wow just look.at the reviews. Says it all. 1 good review on this page from a 1 comment person. All the negatives are true. Numerous deposits and yet not even a stake win back???The daily free game also wow what a load of crock. Get a 3 put higher and it gives a 2 ?? Weeks.on end... get a 4 go higher and it gives the same card??? Scam site
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Teebee 67 reviews
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AVOID!!
- Yep its true what everyone is saying so dont be fooled and join this site theyre just take take take and dont give nothing back barely bonuses you on any games takes your money constantly! Avoid avoid avoid!! 1 of the worst sites ive played on in years!
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David Gill 43 reviews
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sad state of affairs
- They completely got rid of any contact info on their site. No Live chat no contact email. Nothing. The sports page was constantly not loading on any browser or device I was unable to cash out twice now because of it. Deliberate? probably sowont even mention the state of their land casinos. its like sh*ttiest Weatherspoons of the casino world.
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Anas 1 reviews
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Awful Service and Marketing Con
- Invited to family meal had to register as member just to enter even though had no intention of gambling. All personal details were taken including a photo and I received a membership card. In the days and weeks later I kept receiving marketing texts with an option to opt out by texting the number I wasn’t even given the option to opt out when at the casino! I did this as did other family members but the number didn’t actually exist. Contacted their online webchat all I asked was to take my number off their list but the person on other end said he needed my details. I gave them but he did not ask for membership card number and he said they didn’t match. Without warning he immediately ended the chat.I started again and got another agent. I explained what had just happened and when he went through the checking again I was immediately cut off! How dare they! My details were NOT wrong! I didn’t even ask to be on their marketing list!!!!!!!!Now I seem stuck with them.
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Kelly louise 64 reviews
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Just like genting and rainbow casino
- Just like genting and rainbow casino they use a sophisticated software system that tracks you as soon as you log in online. You can choose different roulette tables. Now when you dont play the ball will somewhat drop normally bit as soon as you put money in the ball deliberately starts doing gymnastics missing your numbers. My advice. keep recording these spins as you place money and talk a potential judge through it. The A.i system is designed to counter every move you make. Leaves you frustrated then u start go putting crazy bets on. They are a scam and will continue to take money from you. Have a a look next and look how the ball lands. Ill repeat again the reason local authorities or government officials do nothing is bcus they get a slice of the pie of massive revenue. But I genuinely think they are heading for a decline as people are getting fed up with losing their money in such a brutal manner. My suggestion is start a group and everyone decide a date for self exclusion of 30 days lets see how long these evil parasites last
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ace 22 reviews
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Great casino
- There pay out system doesnt take long atall there very helpful on live chat there has been no problems atall why using casino
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Vince 2 reviews
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No phone number
- No phone number no contact form no email address. Very poor customer service.
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Pete Cody 13 reviews
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Awful spent far to much money on this…
- Awful spent far to much money on this site the returns seem awful
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Anthony 1 reviews
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Avoid this scamming casino
- Avoid this scamming casino. They will take all your money. If by chance you ever get a bonus or scatter on the slots it will only way out a very tiny amount badly coving a cost of a spin! You you read this correct. Please avoid. This casino need investigation & taken to court & customers need to be refunded. I don’t know how to reply to anyone. I want to join others that are taking action against this casino please.
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Cory 1 reviews
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Dishonest Grosvenor Support
- So I won £80 then the bonus wheel showed up which could multiply my win by up to 10 times but the wheel would not spin I reloaded it 6 times and the system went back to the original win and the wheel. I contacted support they said this is a technical issue which would take 15 days to sort out I did send screen shots in conclusion I believe this feature was programmed out...its a scam. Ill stay loyal to Coral..
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Richard Crossley 90 reviews
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well done in takeing my bet
- I have been not happy with some of my dealings with you but i hope as you can see i lose and i hope we now can start afresh and to other punters give grosvenor your support best wishes chris
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Louise 8 reviews
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What a joke casino I have got a video…
- What a joke casino I have got a video proof of my play on grosvenor wowwww shocking 2 weeks in a row and now win with proof its all on my statement no withdrawal just deposit people dont waste your money on this casino dont even imagine putting your money into the casino you wont win at all..what I am thinking is 200 people playing on this casino and record it so we can file a complaint if you want to reply me they are scamming people but if we are together with massive complaint it will work but please people I need your help just get in touch with me I have got a plan...
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Stephen Lacey 2 reviews
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Company are a scam once you win they…
- Company are a scam once you win they only allow a max liabilty of £5Also there high and low game is a scam cant win on it anymore.Played straight 10 days without success 12th aug today on high low its a total joke seriously a huge organisation scamming something for free will make a daily video upload it on social media and update progress on here...still on enjoy on high low cant get past the 1st card have an king ace comes 4 3 comes complete fix 15 days plus now and counting...muppet siteAvoid
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Idiot 6 reviews
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chris davies 80 reviews
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Kal 11 reviews
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Mumta 2 reviews
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