Ivy Casino
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Ivy Casino Reviews
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GB
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Marcus 3 reviews
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Guys can I ask how long you waited for…
- Guys can I ask how long you waited for withdrawal please i withdrew Wednesday 25th Feb and still pending Does it take a week?? I’m worried now as shouldn’t take this long
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Mark 1 reviews
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By giving a chance to win and not…
- By giving a chance to win and not chasing a never coming bonus.all of the sites the same. Lucky u only got limited funds. Thank God and goodbye for ever....Boredom makes u do stupid things
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Shelly 13 reviews
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Everything
- Everything
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Carla Henriques 1 reviews
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Percentage payouts are extremely low ☹️
- I looked at the reviews before I played. The overall rating seems alright with lots of players saying how quick their withdrawals are. I made a withdrawal 12 hours ago and its still pending. Im wondering if the reviews around very quick withdrawals is genuine. I will update but they said within 24hours. Customer service (online chat) is good. Everyone raves about how good Clint is.
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Ryan Masters 1 reviews
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Withdrawals not that quick.
- Registered and playeed first day got some decent wins which is amazing unlike most sites ive played withdrawl slow been 14 hours since withdrawl still not recieved will give 5* if recieve and will definitely play again
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Alam Hussain 4 reviews
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Registered and playeed first day got…
- Just opened the account deposits and withdrawal when smooth . No problems would recommend
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lorraine doig 1 reviews
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Just opened the account
- Got off to a good start or should I say ( reeled in like a fish ) Then Wins became harder to get & they seem to like you chasing your losses ( one thing we should never do ) No wins don’t play let them chase you 💯How can games go from nice little frequent wins to None at all ( Rigged)
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Chris Otter 6 reviews
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Got off to a good start or should I say…
- First time registered lost £160 no bonuses or free spins
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tomas Mackevicius 9 reviews
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First time registered lost £160 no…
- When I first joined i won quite a bit on my first play. Since then Ive won bits and bobs but felt like Ive had a good play even when Ive lost however the constant error codes when im playing in games now feels like you are trying to prevent me from winning and that feels like sabotage so Ive closed my account.
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Dani 1 reviews
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Good site good payouts
- Every thing
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Katie Riviere 1 reviews
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When I first joined i won quite a bit…
- A great range of slot games available. The process is simple to deposit (with adequate checks) and withdrawals are fast. Ive never had any problems with this site unlike a few others. I would definitely recommend this site.
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Jason Daly 7 reviews
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Every thing
- Scam deposit funds then supply multiple types of ID and proof of address but still not enough funds still in their hands just pending now they have closed the account with no refund avoid at alll costs
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Nicola Kerslake 5 reviews
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A great range of slot games available
- AVOID ! this is a crap site trust just avoid
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Scam 2 reviews
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Scam avoid at all costs
- It’s scam please not playregister but free spins don’t existstaff not friendly not helpful not sorting anything
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customer 23 reviews
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AVOID
- Iv had my account for ages now they have put a block on my account
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June 7 reviews
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It’s scam please not playregister but…
- Hi everyone this is just a quick review to say that I been having goid time the games love the fishes on the bass bear in mind people this games sites us not a job I realize if there is control it can be fun 😀 playing wene you are board because Humans this days that I know are boring anyways spend it with control and fun 🙃
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Michelle 6 reviews
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Unblocking my account
- Ouch!Yeah again another casino that lets you win initially then it all turns sour. I think the casino that gets the balance ie that makes them a profit and gives satisfaction to the customers who play and spend money on their site. Will be a very successful casino. Not going to be this one sadly.Update 19.2.26. See reply below from Ivy casino. If you lose everything you won quickly...news flash. its not random! Haha loving the excuses!
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customer 7 reviews
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Hi everyone this is just a quick…
- The games are great and the withdrawal is so fast I will stick to this site now. I get fed up waiting hours or days for withdrawals from other sites. Thanks for making my game time relaxing and good experience
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Marcus 3 reviews
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Ouch!
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Gap 19 reviews
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The games are great and the withdrawal…
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Karen 14 reviews
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Jane 16 reviews
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Ivy Casino – Official Trustpilot Profile Welcome to the official Trustpilot page for Ivy Casino, one of the UK’s most trusted and regulated online casinos. This space is here for our customers to share their experiences openly, and for us to provide transparent responses, clarify misunderstandings, and demonstrate our ongoing commitment to fairness, compliance, and responsible entertainment. We know choosing an online casino comes with questions: Is it safe? Are payouts fair? How quickly are withdrawals processed? At Ivy Casino, we want to answer those questions directly. This profile gives you insight into how we operate, what we stand for, and how we ensure our players are supported at every step.Who We Are Ivy Casino is operated by a licensed company that is fully regulated by the UK Gambling Commission (UKGC) — one of the strictest regulatory bodies in the world. This means that everything we do, from the way our games are delivered to the way we handle customer funds, is closely monitored and audited to protect players. Our platform brings together: - Thousands of casino games from the world’s top providers, including slots, live dealer tables, blackjack, roulette, slingo, instant win games, bingo, and more. - Exclusive games like Rodeo Grand that you’ll only find here first. - Fast, secure payments through industry-trusted methods such as Trustly, Visa, Mastercard, and e-wallets. - 24/7 customer support, including live chat and email. - Responsible gambling tools built directly into your account, so you stay in control. Our aim is simple: to create a safe, fun, and fair casino environment that puts players first.Licences, Security, and Fair Play We regularly see reviews from customers concerned about the fairness of games or questioning payouts. Here’s what you should know: - Regulation: As a UKGC-licensed casino, every slot, table, or live game we host is tested, certified, and provided directly by the software developer. Ivy Casino cannot alter outcomes. - Random Number Generators (RNGs): All digital slot games use independently tested RNGs to ensure randomness and fairness. Ivy Casino has no control over when a bonus lands or how much a spin pays. - Return to Player (RTP): Each game has a published RTP (Return to Player) percentage, which is set by the game’s provider. This number reflects the long-term statistical average over millions of spins, not short-term play. - Player funds: All deposits are protected in line with UKGC requirements. Withdrawals are paid from a ring-fenced account and are never used for operational expenses. We believe in complete transparency. That’s why you’ll see us reference RTPs, explain processes like additional checks, and link to resources where players can learn more.Deposits and Withdrawals We know that payment speed is one of the most important things for customers. Here’s how it works at Ivy Casino: - Deposits: Almost all deposits are instant and appear in your account within seconds. If you ever have an issue, our support team can help trace and confirm the transaction. - Withdrawals: Many withdrawals are processed automatically and instantly, especially once your account is verified. However, there are occasions where withdrawals require manual review, particularly for larger sums, new accounts, or transactions flagged by our payment provider. - Verification: Like all licensed casinos, we are required to perform Know Your Customer (KYC) checks. This can include proof of identity, proof of address, or proof of payment method. While we understand it may feel inconvenient, this process is required by law and is designed to protect players from fraud, identity theft, and money laundering. - Additional checks: Occasionally, larger withdrawals may undergo gameplay or risk reviews. This is standard across the industry and ensures both compliance and fair play. We are constantly improving our processes to make withdrawals as quick and smooth as possible while maintaining compliance with UK law.Promotions and Bonuses From time to time, Ivy Casino offers bonuses, free spins, and exclusive promotions. Some important points: - All promotions come with clear terms and conditions that outline eligibility, wagering requirements, and withdrawal limits. - Players are free to opt in or out of bonuses. If you prefer not to have wagering requirements attached, you can play without bonuses. - We recommend reading the T&Cs before claiming a bonus so there are no surprises later. - We encourage all players to treat promotions as an extra perk — not a guarantee of winnings.Responsible Gambling At Ivy Casino, responsible play is at the core of our values. We want players to have fun, but never at the expense of wellbeing. Our site includes: - Net deposit limits (daily, weekly, monthly). - Time-outs and self-exclusion options. - Reality checks to keep track of how long you’ve been playing. - Access to support organisations like BeGambleAware and GamCare. If we identify concerning play patterns, our Safer Gambling team may reach out or apply account restrictions. These steps are designed to protect customers, even if they feel inconvenient in the moment.Our Approach to Customer Reviews We welcome feedback on Trustpilot, whether positive or critical. Reviews help us improve and give potential players real insight into what to expect. That said, we want to be clear: - Some reviews are unverified or may not be from actual customers. Where this is the case, we will state it in our responses. - We take genuine complaints seriously and always invite reviewers to share their registered email address via Trustpilot’s secure “Find Reviewer” tool so we can investigate directly. - Spam or promotional reviews unrelated to Ivy Casino will be flagged to Trustpilot for removal, in line with their guidelines. You’ll see us respond to reviews in a consistent way: professionally, fairly, and with transparency.What You Can Expect as a Player - Easy sign-up with quick account creation. - Verification (sometimes instant, sometimes requiring documents). - Hundreds of slots and table games from leading developers. - Fast deposits and withdrawals (with occasional checks where needed). - 24/7 support, including live chat and email. - Fair, regulated play under UKGC rules. - Full control of your play with built-in responsible gambling tools.Addressing Common Concerns Raised in Reviews “I didn’t get my withdrawal instantly.” Not every withdrawal is instant. Large amounts, new accounts, or flagged transactions require checks. Most are completed within hours. “I keep losing, the site must be rigged.” Games are provided and audited by licensed developers, not manipulated by Ivy Casino. All outcomes are random and certified by regulators. “They asked me for more documents.” Extra verification is sometimes required depending on the payment method or withdrawal amount. We understand it can feel repetitive, but it’s required by law. “My account was suspended.” Accounts may be temporarily suspended for verification, security checks, or safer gambling reasons. In all cases, players are notified by email.Looking Ahead We’re continually investing in: - More game providers to expand our library. - Faster payment solutions to make withdrawals even quicker. - Improved user experience across mobile and desktop. - Educational content on our blog, covering everything from new game releases to responsible gambling guidance. Our goal is to remain a leading UK online casino that players can enjoy with confidence.Final Word We know online casinos are sometimes viewed with scepticism, and that negative experiences can feel frustrating. At Ivy Casino, we want to build trust by being transparent: we’re licensed, regulated, and committed to fair play. While not every spin can be a win, every player deserves an environment that is safe, secure, and enjoyable. That’s what Ivy Casino strives to deliver every day. Thank you for visiting our official Trustpilot page. If you’re a customer with feedback, please share your experience here — and if you need assistance, reach out via live chat, email, or by responding to our Trustpilot information request so we can help you directly. The Ivy Casino Teamwww.ivycasino.com 18+. New players only. Min deposit and wager £20 on Big Bass Splash. 20 free spins (£0.10 per spin) on Big Bass Splash with no wagering on winnings. Must be claimed within 7 days. Full T&Cs apply.
656 people have already reviewed Ivy Casino. Read about their experiences and share your own!
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