Ivy Casino
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Ivy Casino Reviews
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Leanne 26 reviews
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Brilliant site and payed out within ten…
- Brilliant site and payed out within ten minutes
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MIke H 17 reviews
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Signed up got to wager £600 on £20…
- Signed up got to wager £600 on £20 deposit. Spent £70 and didn’t even get a bonus (free spins) closed my account going back to sky vegas! Avoid at all costs.
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Chris Otter 6 reviews
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Spent 100 not even a moderate win
- Spent 100 not even a moderate win. Just a scam site that takes your money and gives nothing back. Avoid! Avoid! Avoid!
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Marie Gajdosova 3 reviews
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22% LIFETIME RTP
- Ive been playing IVY casino already for about two months.The casino itself is really great the variety of games and the variety of payment methods are exceptional. Customer services are quite good and they will try to help you as best as they can. As well you dont need to wait for them a long while they always are bery quick to help. But - as in other casinos if the issue is bigger they will just forward your case to the department which does not not have an option to chat/talk to the customers directly. HOWEVERAs i mentioned Ive been playing the casino already for a month and a half. Im not a big bet guy never was. Im playing the games normally on 50p £1 or £2. 80% of the time you wont get your bet back or if you do you try to gamble for a free spins or a larger amount - it loses automatically within a first try.The 20% has been when the bonus has landed on its own and has paid maybe more than 80x of my original bet (50p £1) never had a bigger bet back than 5x on 2£ stake. Today I asked a customer service agent to advise about my RTP in the casino which he answered - we do not do such a thing. Fine. Ill do my own calculations. (However the customer service agent later messaged me with the same info)My lifetime deposits (for 2 months) has been £1200 and withdrawal has been £239.20I withdraw all the time after a bonus..The ratio is - 5.02:1I need to spend £5.02 to receive back £1 from IVY casino.RTP for this website is less than 22%. I do understand that the system is absolutely random and the outcome is random as well as everything is a random numbers with a random sequences etc. But this is not about that. It is too random to have an RTP that extremely low.My question is - how this can be legal and heavily regulated by the gambling commission? To have a players RTP LESS than 22%? By the way I do not gamble to make money I gamble as it is fun i do enjoy the animations or the thrill of excitement and the content itself. I do know my limits and I am able to afford what I can spend. Reading the reviews online about this casino makes me think that something is not right with this website if the players LIFETIME RTP can be less than 22%. My suggestion is to avoid this website if you do enjoy to have a gamble every now and then as this website will ruin your experience completely.
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Jennifer Leach 4 reviews
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Opened account today
- Opened account today was reading is new casino. Deposited over £100 and played £0.80p - £1 stake. Played 3 favorite games 😅 well it didnt give me more than £4 I couldnt hit 1 bonus game and when change stake to 20p it start giving some winnings fe pences only by the way 😂😂😂 one of the worst casino I have played. Soo cheeky when I hit 2 or 3 winnings in row then every spin took around 4 to 6 seconds and I think other players knows what that mean 😂 ( it stop giving anything) self excluded for 6 months because there wasnt option to close the account. I could self exclude for longer 😑
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Liam 3 reviews
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Extremely disappointed that they ignore…
- Extremely disappointed that they ignore the limits that you set they are there for a reason and should be allowed to let people deposit more that the limit that they have set
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Andrew Jeffries 2 reviews
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Warning ⚠️ stay away
- This is by far the worst casino I’ve ever experienced. I deposited £1750 and in return got almost nothing — the “bonuses” they are laughable (I could count them on my fingers) and I didn’t receive a single genuine win. Every spin feels designed to drain your balance without giving you any chance. It’s a pure money trap dishonest and exploitative. If you value your time and money avoid this casino at all costs.
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Andy 1 reviews
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what a disgusting site
- what a disgusting site. loss 1000 pound on fishing frenzy. 2 pound spins. not one bonus win no one free game. needs to be reported to gaming commison not even fun pure robbed .
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Marie Gajdosova 3 reviews
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Good casino to play on great choice of…
- Good casino to play on great choice of games to play would recommend this casino to play ivy casino is the best!
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Ab 1 reviews
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Extra deposit
- Extra deposit I opened an account today and played for a bit didn’t win left it Then I got a notification on my phone that 4 deposits have been tried on my card Only one was successful £20 out of my account Customer service live chat not helpful I know it wasn’t me as I was putting my daughter to bed Someone spent £20 they didn’t win but hope they enjoyed it Scam site be aware
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Karoliuzaz 1 reviews
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Great fun and exciting games
- I really enjoyed the games and found the site very easy to navigate. Good selection of fun slots on here .
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colins auction 2 reviews
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Love the different games
- I like the different games and new games that you keep adding
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Rebecca Palmer 3 reviews
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Awful awful awful they keep flagging my…
- Awful awful awful they keep flagging my review and getting it removed. They hit me with a fake gamestop. Got proven they had to remove it then put me on a 3 month limit ban the dirty snakes. Please dont play here not ligit. Scammers!!!
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Katie 3 reviews
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Restrict your account for no reason
- I thought the site was good at first but they decide to restrict my account without reason and cause miss out on promotions I opt in to chat no help all they say got wait for relevant department to getting in contact so I would avoid if you want stress free gambling and also avoid this casino at all cos cos the permanent banned you for no reason about saying you broke there term and conditions
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Sharon Griffin 13 reviews
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Breach of contract
- My mom let me use her details to open an account. And they verified it straight away. But what they didnt do is ask for any documents. I used my mobile billing to deposit. I deposited £80 and won nothing. My mom did explain to them that it would be me using the account and not her as shes 71 years old. Im self excluded with gamstop for 5 years. And these MORONS still let me deposit £80 and play. I will now report this to the gambling commission. And also casino guru. They should refund me my losses as Im self excluded already. Update: reply to ivy casino. Trust pilot doesnt allow me to post any email address. But I have contacted you already regarding this matter. Im waiting for a reply. Update: I just received your email. I was on the phone speaking with Debbie Carter (the manager) from the gambling commission. She clearly states you have breached contract regulations by not asking for any documents. And verifying the account. Only for you to also accept deposits via mobile billing from my mobile even though the account was in my moms name. Ive also contacted gamstop who also say the same. Lets see how long it is before your licence is revoked?
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Consumer 4 reviews
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Not worth my time
- Stay away from this site absolutely a scam
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NIcki 40 reviews
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Stay away from this site
- Joined...deposited £60...played...withdrew £82...great website and super fast payout with no questions asked.I have since uploaded docs at my own free will and they been reviewed. No hassle at all unlike other casinos.
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Shane Morrison 3 reviews
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Great 1st Impression
- Absolute scum.. had over 2 and a half grand off me over the last week….. not a dicky bird in return….
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Khan Choudhury 87 reviews
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Absolute scum.
- Lovely choice of games easy deposits and if youre lucky enough to actually have a win then withdraw is fast aswellIv been playing for months now and and iv only have 1 decent win despite the 1000s iv deposited most of the time just expect low paying bonuses (10x-25x on average) and also once you deposit you might aswell consider it lost there is allot of greedy casinos out there and ivy is no exception if not worse. Just be careful if you are going to play on ivy.Im fully aware they will respond to me will all this RTP business but Im played at better online casinos which the games play much more fairly and the money doesnt dissappear almost instantly 95% of the time. You have lost another customer.
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Shirley Edyvean 8 reviews
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Lovely choice of games
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Ann Hendry 6 reviews
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MIke H 17 reviews
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Connor Hnatiuk 21 reviews
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Raul Lopez 8 reviews
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Ivy Casino – Official Trustpilot Profile Welcome to the official Trustpilot page for Ivy Casino, one of the UK’s most trusted and regulated online casinos. This space is here for our customers to share their experiences openly, and for us to provide transparent responses, clarify misunderstandings, and demonstrate our ongoing commitment to fairness, compliance, and responsible entertainment. We know choosing an online casino comes with questions: Is it safe? Are payouts fair? How quickly are withdrawals processed? At Ivy Casino, we want to answer those questions directly. This profile gives you insight into how we operate, what we stand for, and how we ensure our players are supported at every step.Who We Are Ivy Casino is operated by a licensed company that is fully regulated by the UK Gambling Commission (UKGC) — one of the strictest regulatory bodies in the world. This means that everything we do, from the way our games are delivered to the way we handle customer funds, is closely monitored and audited to protect players. Our platform brings together: - Thousands of casino games from the world’s top providers, including slots, live dealer tables, blackjack, roulette, slingo, instant win games, bingo, and more. - Exclusive games like Rodeo Grand that you’ll only find here first. - Fast, secure payments through industry-trusted methods such as Trustly, Visa, Mastercard, and e-wallets. - 24/7 customer support, including live chat and email. - Responsible gambling tools built directly into your account, so you stay in control. Our aim is simple: to create a safe, fun, and fair casino environment that puts players first.Licences, Security, and Fair Play We regularly see reviews from customers concerned about the fairness of games or questioning payouts. Here’s what you should know: - Regulation: As a UKGC-licensed casino, every slot, table, or live game we host is tested, certified, and provided directly by the software developer. Ivy Casino cannot alter outcomes. - Random Number Generators (RNGs): All digital slot games use independently tested RNGs to ensure randomness and fairness. Ivy Casino has no control over when a bonus lands or how much a spin pays. - Return to Player (RTP): Each game has a published RTP (Return to Player) percentage, which is set by the game’s provider. This number reflects the long-term statistical average over millions of spins, not short-term play. - Player funds: All deposits are protected in line with UKGC requirements. Withdrawals are paid from a ring-fenced account and are never used for operational expenses. We believe in complete transparency. That’s why you’ll see us reference RTPs, explain processes like additional checks, and link to resources where players can learn more.Deposits and Withdrawals We know that payment speed is one of the most important things for customers. Here’s how it works at Ivy Casino: - Deposits: Almost all deposits are instant and appear in your account within seconds. If you ever have an issue, our support team can help trace and confirm the transaction. - Withdrawals: Many withdrawals are processed automatically and instantly, especially once your account is verified. However, there are occasions where withdrawals require manual review, particularly for larger sums, new accounts, or transactions flagged by our payment provider. - Verification: Like all licensed casinos, we are required to perform Know Your Customer (KYC) checks. This can include proof of identity, proof of address, or proof of payment method. While we understand it may feel inconvenient, this process is required by law and is designed to protect players from fraud, identity theft, and money laundering. - Additional checks: Occasionally, larger withdrawals may undergo gameplay or risk reviews. This is standard across the industry and ensures both compliance and fair play. We are constantly improving our processes to make withdrawals as quick and smooth as possible while maintaining compliance with UK law.Promotions and Bonuses From time to time, Ivy Casino offers bonuses, free spins, and exclusive promotions. Some important points: - All promotions come with clear terms and conditions that outline eligibility, wagering requirements, and withdrawal limits. - Players are free to opt in or out of bonuses. If you prefer not to have wagering requirements attached, you can play without bonuses. - We recommend reading the T&Cs before claiming a bonus so there are no surprises later. - We encourage all players to treat promotions as an extra perk — not a guarantee of winnings.Responsible Gambling At Ivy Casino, responsible play is at the core of our values. We want players to have fun, but never at the expense of wellbeing. Our site includes: - Net deposit limits (daily, weekly, monthly). - Time-outs and self-exclusion options. - Reality checks to keep track of how long you’ve been playing. - Access to support organisations like BeGambleAware and GamCare. If we identify concerning play patterns, our Safer Gambling team may reach out or apply account restrictions. These steps are designed to protect customers, even if they feel inconvenient in the moment.Our Approach to Customer Reviews We welcome feedback on Trustpilot, whether positive or critical. Reviews help us improve and give potential players real insight into what to expect. That said, we want to be clear: - Some reviews are unverified or may not be from actual customers. Where this is the case, we will state it in our responses. - We take genuine complaints seriously and always invite reviewers to share their registered email address via Trustpilot’s secure “Find Reviewer” tool so we can investigate directly. - Spam or promotional reviews unrelated to Ivy Casino will be flagged to Trustpilot for removal, in line with their guidelines. You’ll see us respond to reviews in a consistent way: professionally, fairly, and with transparency.What You Can Expect as a Player - Easy sign-up with quick account creation. - Verification (sometimes instant, sometimes requiring documents). - Hundreds of slots and table games from leading developers. - Fast deposits and withdrawals (with occasional checks where needed). - 24/7 support, including live chat and email. - Fair, regulated play under UKGC rules. - Full control of your play with built-in responsible gambling tools.Addressing Common Concerns Raised in Reviews “I didn’t get my withdrawal instantly.” Not every withdrawal is instant. Large amounts, new accounts, or flagged transactions require checks. Most are completed within hours. “I keep losing, the site must be rigged.” Games are provided and audited by licensed developers, not manipulated by Ivy Casino. All outcomes are random and certified by regulators. “They asked me for more documents.” Extra verification is sometimes required depending on the payment method or withdrawal amount. We understand it can feel repetitive, but it’s required by law. “My account was suspended.” Accounts may be temporarily suspended for verification, security checks, or safer gambling reasons. In all cases, players are notified by email.Looking Ahead We’re continually investing in: - More game providers to expand our library. - Faster payment solutions to make withdrawals even quicker. - Improved user experience across mobile and desktop. - Educational content on our blog, covering everything from new game releases to responsible gambling guidance. Our goal is to remain a leading UK online casino that players can enjoy with confidence.Final Word We know online casinos are sometimes viewed with scepticism, and that negative experiences can feel frustrating. At Ivy Casino, we want to build trust by being transparent: we’re licensed, regulated, and committed to fair play. While not every spin can be a win, every player deserves an environment that is safe, secure, and enjoyable. That’s what Ivy Casino strives to deliver every day. Thank you for visiting our official Trustpilot page. If you’re a customer with feedback, please share your experience here — and if you need assistance, reach out via live chat, email, or by responding to our Trustpilot information request so we can help you directly. The Ivy Casino Teamwww.ivycasino.com New players making their first deposits only. Min deposit £20. 100% deposit match, max £100 cash. 30x wagering on first deposit amount to receive cash. Redeposit allowed to complete wagering. 18+. Full T&Cs apply.
476 people have already reviewed Ivy Casino. Read about their experiences and share your own!
FAQ
How much are 5000 Fortune Coins worth?
The Fortune Coins value is 100:1, e.g., 5,000 Fortune Coins = $50. The minimum redemption is $50, and it takes up to five days to redeem prizes via Trustly, Visa, and MasterCard.May 28, 2024
Does Hello Millions pay real money?
I noticed that Hello Millions operates under the premise of a social casino, which means that while you can’t bet with real money, you can still enjoy the fun of casino-style games and redeem real money prizes.
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How to Redeem Cash Prizes at Tao Fortune Casino. You can redeem secret coins by switching to sweepstakes mode (use the golden button in the top right of the homepage). Once you’ve activated sweepstakes mode, tap your Secret Coins balance. You’ll then be given the option to redeem as many coins as you want.May 28, 2024
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When you first join Sweeptastic, you will get 10,000 Lucky Coins. Completing your profile will get you even more: 20,000 additional LC and 4 Sweeps Coins free. Again, you don’t need a Sweeptastic promo code. You can sign up today, enjoy the many games on offer at Sweeptastic, and win real cash prizes.
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Fortune Coins differs from a real money casino because the site only offers sweepstakes gaming. You are not required to deposit funds. Gold and Fortune Coins are provided to you for free. Use the coins to play games without a deposit.
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