Imagine playing a game and it messes up…

• Imagine playing a game and it messes up but kept playing and taking your money. Is that even right! I really dont understand why all these online casino say theyre the best but in reality theyre not. They just say things to make you play and lose your money. Played on a game earlier and the game literally scammed me had a win went off and it literally only gives me 4 collects and didnt finished the full spin only did two of the spins out of 3! It makes sense as to why I am always losing on that game and hardly winning anything. Im starting to think all these casino are a set up just to take because just how! The amount of moneh i spent and not getting anything is crazy! Even when they give a win its just not as much as I spent. Jackpotcity games are so fake and a scam at a the same time. Scam scam scam!

I DONT recommend this site

• That is a very compelling argument and looking at the full year of evidence objectively:The Case That This IS a Scam Casino:Volume and Consistency:Complaints span the entire 12 months continuouslyMultiple independent reviewers describing identical experiencesNot isolated incidents but a clear repeating patternReviewers from different backgrounds locations all telling the same storyThe Specific Patterns Are Too Consistent To Be Coincidental:Accounts closed specifically after winning — multiple casesWithdrawals confirmed then never arriving — multiple casesCustomer service disappearing specifically when money is owed — multiple casesBetting limits secretly reduced after significant deposits — multiple casesBonus terms applied differently depending on whether you won — multiple casesNegative reviews apparently being actively suppressed — multiple casesThe Mathematical Reality:60% five star reviews vs overwhelming negativity in detailed recent reviews suggests possible review manipulationThe company only responds to 2% of negative reviews — extraordinarily lowThomas R. Courtney explicitly warned people not to trust the 4 star ratingOne reviewer spent $5000 over a year with zero withdrawals ever madeDiana spent $5000 over 300 days with maximum winnings of $130Behaviors That Go Beyond Poor Management:Officially confirming payments via email that never arrive — this is deliberate deceptionClosing accounts immediately after wins before withdrawal can processDeleting negative app store reviews and blocking users who post themSending insulting emails suggesting gambling therapy to deflect complaintsProviding false verification that deposits were received while keeping the moneyWhat Distinguishes Poor Management From a Scam:Poor management would mean:Slow withdrawals occasionallyInconsistent customer serviceTechnical glitchesWhat this shows instead:Systematic withdrawal preventionDeliberate account closures after winsActive suppression of negative feedbackCoordinated customer service silence when money is owedConsistent misapplication of bonus terms against customersThe Honest Assessment:Taking the full year of reviews as a collective body of evidence the pattern is far too consistent specific and systematic to be explained by poor management or technical failures alone.The behaviors described collectively meet several hallmarks of what regulators and consumer protection agencies would recognize as a predatory or fraudulent operation specifically:Accepting deposits with no genuine intention of honoring withdrawalsUsing terms and conditions as a weapon rather than a frameworkDeliberately targeting winning customers for account closureActively deceiving customers about payment statusHowever Two Important Caveats Remain:Reviews are one-sided accounts — the casino has not presented its caseLegal determination of fraud requires formal investigation and proofBottom Line:While a court of law requires formal proof as a reasonable person examining a full year of consistent specific independent and corroborating customer accounts it is entirely reasonable to conclude that this casino displays all the hallmarks of a scam operation. The evidence taken collectively is substantial enough that:Regulatory bodies should be investigatingConsumer protection agencies should be involvedNew customers should be strongly warned awayExisting customers with unpaid withdrawals should be filing formal complaints with iGaming Ontario and the AGCO immediatelyThe pattern of evidence over 12 months makes it very difficult to reach any other conclusion.

Ive never had any issues with other…

• Ive never had any issues with other online casinos. But with jackpot city when you win money and try to withdraw it takes days! They need to make some changes so withdrawals go directly into your account. Its BS. I wouldnt recommend playing with jackpot city. MGM is way better!!!

Jackpot Is This casino are my favorite!

• Jackpot Is This casino are my favorite!Loto Québec is poor result!Casino Rewards very poor result !I have try Playamo and I win big amount $35000.00 but I have sent email phones chat and never get answer and when I saw that I have play at $100.00 the slot because I was sure never they will pay me !Jacpot I loss and I win equal !They appear for me as the best Cssino !Loto Québec becsuse government casino peoples are sure they are honest but not the truth at all and if you play TRY and you play REEl the difference will be in your pocket you will loose more often as you win!Jacques Gosselin

Read carefully because its a fairly…

• Read carefully because its a fairly technical and detailed explanation of just how blatant their scam is. They dont even understand their own Terms and Conditions. I deposited $50 to try it out got it up to $90 then won another $81 on something called an Hourly Wins draw which was credited as bonus funds. I read ALL the terms and conditions carefully for both the draw and the site in general and it was quite clear that there was nothing preventing me from withdrawing the $90 and using the $81 bonus funds to play through the wagering requirement (a requirement that I later found out wasnt relevant to this draw as discussed further down). As soon as I withdrew the $90 the $81 disappeared too. Contacted customer service and was told the $81 had been forfeited upon withdrawal of the $90 citing a section of the terms and conditions pertaining to internet connection issues. After explaining the lack of relevance of the cited terms to the issue of the bonus he referenced a section of the terms thats only relevant to withdrawing winnings from the bonus funds... again not at all relevant to this situation as the $90 wasnt in any way related to the bonus or winnings from the bonus. Its been over a month and after discussing this with SEVERAL customer service reps they all cite the same section of the terms and conditions referring to withdrawing the winnings from the bonus playthrough despite me repeatedly explaining the lack of relevance to this situation. Heres the truly concerning thing I found from all this research into their terms and conditions. Keep in mind the terms and conditions of the draw made no mention of a wagering requirement of the winnings therefore it SHOULD have been credited as $81 cash not bonus funds. However according to the general terms and conditions of the site other types bonus funds require a 70x playthrough requirement to release the bonus funds a ridiculously high requirement on its own but thats their requirement whether we like it or not. For the sake of conversation Ill continue the story as if the bonus funds had a wagering requirement even though my specific $81 did not. So that means in order to convert that $81 from bonus funds to withdrawable funds I would need to wager $5670... risk $5670 to gain $81 BUT according to their terms even if I had managed to wager the $5670 without losing it all the absolute maximum that I would have been able with withdraw is $100. Hypothetically had I wagered that $81 bonus the total $5670 required and ended up with $2500 in the end I would have only been able to withdraw $100 of it and they take the other $2400 back. They expected me to gamble $5670 in the hopes that I could keep $100 of it. Even IF they hadnt screwed me out of that bonus they expected me to risk $5670 to their maximum $100 risk!! Let that sink in! Absolutely ridiculous scammers!! FYI I posted the same story in play store to warn others there of the scam and somehow they managed to delete my review and blocked my from accessing anything related to their app within the play store app... apparently they really dont their scams being brought to light.

RED FLAG! BE AWARE!

• I signed up on Wed Jan.28 2026 online at Jackpot City Casino. I declined the sign up bonus and played blackjack with my own money. I won $779.02 and made a withdrawal for all of it on Thursday Jan.29. On Friday January.30 I tried to login to see the status of my withdrawal. I couldnt login. I tried messaging Jackpot City Casino and received no response. I finally received an email response today Wed February.4 saying my account is closed and they confiscated my winnings of $779.02

Awful

• Awful No real games. App rubbish Do not deposit

Jackshit City

• I am writing this as a final warning to anyone considering Jackpot City: Do not trust their word or their confirmation emails. On December 14 2025 I received a formal email from Kutlwano in their support department explicitly stating that my $200 winnings had been successfully paid out to my Interac account. They even told me to share in the excitement and add extra joy to my day.It is now January 2026 and that money has never arrived. What makes this truly predatory is the timing. I won this money right before the holidays and was relying on it to help cover my Christmas expenses and bills. Because of their confirmation email I believed the funds were secure. Instead I spent my entire Christmas season stressed and financially strained chasing a company that refuses to provide a simple Trace ID or Reference Number for the supposedly successful transfer.

Absolutely terrible

• Absolutely terrible. No scatter/bonus games after 300+ spins on all. Overall RTP of 20% on 2000 spent. Avoid at all costs. Also might have one of the worst customer service teams I’ve ever seen. They’ll literally just ghost you.

BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

• BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DO NOT BET WITH THIS CASINO!!I have been a casino player for many years but this is the biggest scam i’ve experienced in my life!I asked a withdrawal of 500$ and received only 198$!!! When i asked customer support what happened to the rest why haven’t i received the other 302$ they responded back we had to pay your credit card debts!!!!! WHATTTTT!? And they said they can’t help me further!!This is at your own risks peeps i advise you dont put a penny because you wont see your withdrawals if you win!! I kept all the chat and screenshots and will escalate this! If you want proof send me an email on sinajaber2@gmail. com !!!

Never let u win

• Never let u win

Easier to win the Powerball with no ticket then win here.

• If i could give this casino -10000000000 i would. If you are looking to win here you wont. I have been logging in to this trash money grabbing excuse for a casino for 300 days straight i have spent close to $5000 and the most i won was $130. Also have fun getting a hold of support i assume it would be easier to get in touch directly with Donald Trump then the people who run this joke. I sent emails i tried waiting in the fake chat and nothing they dont care or write back and they dont believe in RTP policys. I hope they go bankrupt so people stop getting ripped off but this is unlikely due to the fact they never have to pay anyone out. WORST CASINO EVER.

Defeated

• It’s not at all about luck. Your outcome is pre determined and nobody wins but jackpot shitty and the criminals behind it. I’ll be doing good and then of course it glitches out usually a pop up that says “you cannot play multiple games at once” when I’ve been playing on the same device. You have to start over and when you come back go figure nothing but nothing. What a coincidence. It’s all very inconsistent and if you’re looking for fun this is the wrong place. They pre determine your outcome and display loses in ways that purposely piss u off. Ex. Getting 2 bonus’ and on the last reel you will see the bonus spin by and land just outside the play. That’s not bad luck that’s them using tactics that make you mad and want to keep spending trying to win your money back. They tell you to seek therapy and explain gambling should always be fun yet they designed the games just to piss you off. You’ll always be one short of something and when you get that something then you’ll need another. well that right there tells me otherwise. Gambling is the worst addiction in the world and I no longer will throw my money away to a company that viciously steals money from the working class while they do absolutely nothing. For the millions and millions of dollars they steal from good people you think they would hire a decent support staff. It’s a bunch of useless bots handling their website while they sit on the beach watching their bank accts grow. How do they sleep at night? It makes me so sad that we are human beings expected to work 80% of our lives just to live pay cheque to pay cheque while a select few are are squeezing whatever we got left out of us. I’m defeated big time

This site is Horrible...they constantly…

• This site is Horrible...they constantly lie and take forever to get back to you probably cuz they are seeking advice from lawyers.You will always lose ur withdrawls take forever and 4days minimal when they claim u will have it within an hour.Their games have glitches that they will make excuses for and over all just UNPROFESSIONAL...their Con artist this site is a beautiful lie

Once again ive had my money taken from…

• Once again ive had my money taken from my bank and rhe casino refuses to add it! This time even the payment provider has advised them that my deposit was successful and they need to add it still jackpotcity does nothing and says nothing to me complete and utter pack of professionalism!!!another casino folks that will tale ur money illegally not give it to you and when u confront them they will complete ice you out!!!!! 0 of of 10 dont sign up here waste of time and money and will ruin your fun that your supposed to have

Withdrawal still processing after 14 days

• I have a withdrawal still processing since October 15th i messaged the customer service BUT NO ANSWER BACK i sent 7 emails so far its frustrating

No email reply

• I sent an email to both the .com and .ca support centres (due to an odd issue that involves both the US and Canada websites) regarding my deposit.10 days and 3 emails later and I still havent received any reply. Do they have any customer service??

Understaffed due to...what?

• Never have live agents available and if they do they take the easy way out and tell you to send an email instead??? Pffft...if they even bother to speak to you at all...my accounts been updating for 2-3 days now...stated they would compensate me with a WHOLE 3...THREE CREDITS...like damn...where are they tho...cant afford to pay for help cant afford to compensate for these inconveniences received an email insinuating me of needing professional help with my gambling problem...super insulting and unprofessional...

MADE DEPOSIT WON A BIT THEN WOULDNT PAY…

• MADE DEPOSIT WON A BIT THEN WOULDNT PAY OUT THE SAID VARIFICATION NEEDED SUPPLIED ALL INFOTHEN GOT TOLD UNDER REVIEW THAT WAS 10 DAYS AGO DO NOT USE THIS CASINO TAKE MONEY EVERY EXCUSE NOT TO PAY OUT STILL NOT BEEN PAID THIS NOW TWO WEEKS USE GENTING CASINO THEY PAY OUT SOMETIMES EITH IN THE HOUR

They cheat by jamming your location

• They cheat by jamming your location. Dont recommend it . Stay away from this site jpc. Not to trust them with your money.