They don’t pay out

• They don’t pay out. Customer service is awful.

I am a customer with them

• I am a customer with them. I won over €2000.00 but couldt withdraw my money. COMMUNICATION ABOUT UODATES ATE VERY POOR. I will update here their process when I received my withdrawal money. - UPDATE - THEY ARE SCAM.

This company are an utter nightmare for…

• This company are an utter nightmare for the absolute lack of info as to how and what to do if you want to withdraw your winningsgod forbid you actually win and would like to do this. I deposited with my Visa debitthey took my deposits quite merrily and with great speed. I tried to withdraw. Was greeted withwe do not withdraw to Visaits either Mastercard(credit card)or the the rocket science option of bitcoin (Im positive every gambler and slot player has a bitcoin account and app and know how to thus transfer from there to a card....??). So two transfers if thats your preference. This company are a nightmare. Stay well clear.

Awful site

• Awful site stay with the reputable brands this seems such a scam on the games play large bets and never get a win back that covers the bet money will go down very fast compared to real sites that you at least get a chance in.

I gave my old phone to my 94 year old…

• I gave my old phone to my 94 year old grandmother and she gets 15-20 texts a day from these harassing scum bags.Go to your bank report transactions as fraud and get your money back. They launder the money through different companies to avoid being honest as a casino so it’s very easy to get your money back

This really is a scam

• This really is a scam. Four different cards used to withdraw they say a problem with each card. Even opened a virtual Mastercard every time there was a technical error thier end. PLEASE PLEASE dont use them.

Nightmare!

• I am playing since around 20 years and I never ever encountered such problems ...I won around 5K (without using a bonus) last night and had to verify my ID my address and my cards and send a selfie with my passport - which is normal. After much toing and froing my ID and my address were finally verified last night. Casino also wanted proof of cards I used in the past (that don´t exist anymore). Obviously I don´t keep invalid cards. I spoke to 3 or 4 guys over several hours sent old bank statements proofing that I did owe these cards.Around 12 hours ago one guy told me that they have all information now and that I can withdraw 400 per day.But 4 hours ago I received automated mails that they don´t have all card information. I phoned again and another guy told me to re-send card info per mail which I did.Just now received an automated mail that withdrawal request has been denied due to the additional verification of your account.If they pay I will change this review.

Scam!

• Scam!Do not use this site.Impossible to withdraw from - and I tried many times. They used various excuses the main one being technical issues at their end.I am now in the process of reporting them as fraud to obtain my deposit back.

Like most others on here

• Like most others on here I can not withdraw winnings. I was eventually told to use a different browser and surprise surprise i can no longer log in ! Total scam they have all my bank details and I cant even cancel them. BEWARE !!!!

DO NOT USE

• DO NOT USE. YOU WILL NEVER GET YOUR MONEY BACKExcuse after excuse systems not working. IT issues documents wrong can’t refund to Visa but can pay with!!!! SCAMMERS ! I tried for weeks to get withdraw never happened and never will

Think this site is a scam

• Think this site is a scam. Told my withdrawal process takes 36 hours. Now been waiting longer and customer service agents are in no Hurry to help or to let you contact head office.

Well you have 2 chances of winning none…

• Well you have 2 chances of winning none and none at all I won £300 they said they were unable to transfer the money to my bank because of system errors so sent back to account just avoid this site unless you have money to throw away SCAM

Have had no problem with playing and…

• Have had no problem with playing and communication I am happy to use

CON!

• Good games to play and easy to win BUT if your expecting to withdraw your winnings forget it!! Many times I’ve done what they’ve asked to verify my card and still they won’t accept it. It’s a con!

Avoid

• Avoid! Avoid! Avoid! Won €70 but unable to withdraw it apparently the minimum withdrawal amount is €150 and I was advised by a member of their staff in the chat section for help to wager more to increase my winnings to €150 and then I could withdraw. Now lets be clear that they instantly took the €10 incremental deposits made by me.I have never had these issues before and I do feel its a scam. So after playing more and after a while I got rewarded free spins and won quite a lot and tried to withdraw €500 after going through the process of wagering and verification etc. They keep trying to get me to get a bitcoin account which is not what I want. I paid using my debit card and I strongly feel this is where the money should be received by me.So another person whom cant withdraw from this site? Stick to UK sites if you can as this one hasnt paid out. Also I want to add that when you finally get the withdrawal request to go through it does not deduct the funds from your playable balance which is not right at all. This means you really cant play on until its taken otherwise youll eat into your winnings and neither can you use a bonus as that will expect you to play a huge wager away which could mean all your previous winnings.If anything changes and I do get my money I will update this post to a more positive one but so far I have had zero funds given back to me.

This is a scam do not trust

• This is a scam do not trust ! once you have joined you will be contacted from an E-mail by someone called June Bo claims to be an account manager!! absolute scum bag! do not get sucked into this scam of a site. SCAM SCAM SCAM SCAM!

Do not use this casino

• Do not use this casino. They are thieves and fraudsters. I played with no deposit bonus and won €900. After having to supply documents to verify who I was which is fine and I understand the reasons behind that I was told that they could only accept certain Mastercards. I bank with Santander and have a capital one account but neither of those were acceptable. So off I go to open a metrobank account as it’s one they accept. The most I could withdraw was €500 for some reason but that’s fine. Within about 24 hours I had €500 (£422) in my account. Wow I thought all these people that are saying it’s a scam are wrong. So I then try and withdraw the remaining part which I thought would be really easy and quick. How wrong I was?! They apparently now have a technical issue to the same account that I’ve just withdrawn to and therefore I need to try and use another card. One of their customer agents said you could use any Mastercard but I said that another agent said you don’t accept samtander or capital one - she was adamant they do. Anyway I opened a virtual Mastercard which again I had to verify was my account not a problem. It was accepted but low and behold it has another technicial issue and so I can’t have the money and need another source of Mastercard. Are you for real?! What a load of crap! They are thieves! I’ve told them to keep the money because they clearly need it. They are scam artists. Do not use please because you won’t get the money. Such a shame!

A total scam

• A total scam. DO NOT be conned. Fraudulent corrupt scammers. Please do not play on this site. No withdrawals can be made.

Advertising as a ladbrokes sister site

• Advertising as a ladbrokes sister site. No your not AVOID

Not a scam just slow withdrawal time

• Deposited money on here Christmas Eve minimum is 40 euro to deposit come out of monzo bank for about 36 pound under a Russian name didn’t think anything of it after playing on slots I got amount up to 300 euros I withdrew back onto the card I paid with this was rejected due to bonus money left in account I thought fair enough so wagerd the last 50 euro i withdrawn again and was rejected again due to ID checks after another 2 days And uploading details I processed again 2 days later rejected again due to issues with Mastercard then I decided to read reviews which I should of sooner and was shocked that more or less all reviews are bad and say scam at this point I was worried I got on the chat and asked how I can withdraw they advised me to use bitcoin and it would be in same day I already had a Coinbase account so used this the withdrawal didn’t go in same day then I was told there was issues and it would be 3-5 days to my surprise same comments on all other reviews after pestering each day yesterday I was told 20 days I thought hmmmm not getting this money then all of a sudden my withdrawal arrived in my bitcoin account this afternoon and was transferred into my monzo within the hour after fees 250 euros win came to £220 please don’t listen to people saying this Is a scam it is not they are just very very slow ! If you don’t mind them being slow defiantly worth it if your on Gamstop