Terrible site!

• Terrible site!Joined about 3 Months ago so im a new customer and my experience so far is ?POSITIVES1.Easy deposit.2.Easy to withdraw.Negatives1.Dead spin slots on whatever stake or game you play.2.Struggle to ever get bonus or features and extremley low peanut pennies wins.3.Promotion wheel is pathetic as its no win 3-5 dead slot spins or a ticket to a imaginary prize draw youll never win.4.No customer loyality.5.Wouldnt recommend Lucky VIP or its sister sites unless you enjoy being totally bored watching dead spin slots always and chucking hard earned cash down the Drain.

WOW DONT EVEN BOTHER WITH THESE GUYS

• WOW DONT EVEN BOTHER WITH THESE GUYS. THEY OFFER A PROMO DONT HONOUR IT AND THEN BLAME YOU

30FS per 1eu per spin.

• 30FS per 1eu per spin.. win 0.40eu cents!😂... and to many times the same! Fake casino!.. FAKE RTP%... GFAKE any games!.. I dont known...but maybe this FAKE site buy license! I give you to much chances for this shi...t and wasted my money!. Play any anothers casinos with lowest ratings and have more chances win! NOT RECOMMENDED 10000%....💩💩💩💩💩

Frustrating experience

• So I join get a code follow the correct path talk to the customer service team and even with a code and LV100 NO MATTER what is said i never got the 100 spins.Gave up in the end terribly frustrating

Lucky VIP is one huge scam organisation

• This scam of an organisation is an absolute joke. STAY WELL AWAY FROM THEM! They keep spamming your inbox and text messages with their so-called “free spins” then when you finally give in and decided to partake if you win a large sum of money they’ll find some sort of ‘terms and conditions’ clause to prevent you from actually receiving any money! Do not gamble your money with these con artists because I guarantee you will never win!

Actually a very good casino

• Actually a very good casino In most of scammy like you never win But with luckyvip i win very often and apart from couple games it doesnt just drain balance to zero I had my big win today too But with alot of deposits its very possible to be on profit

Disappointed

• If I could I’ll give them a 0 star I do understand a verification has to be made but it’s a joke nearly a week and still nothing. Most casino’s verify you in 1-2 days but this craps can’t complete it in a week which century they are? Very very disappointed. People please stay away if you don’t want to lose your money completely

Can’t login just like the sister sites…

• Can’t login just like the sister sites saying I’m not in a country they service I’m in the uk have been since birth and I was only playing yesterday

Awful

• Awful awful awful. Don’t bother - Lucky are possibly the worst of the three Rank sites I have the misfortune of being a member of - and Magical and Regal are bad! Can’t get hold of anyone at customer ‘service’ (it certainly is FAR from that) and if eventually they DO bother to respond (if you’re lucky within a week) they haven’t read your issue and either gaslight you or give you a standard ‘clear your cookies’ response. The complaints team at Rank itself are just as useless as well. If I could I’d delete all three accounts but I can’t! Safe to say I’m never using any of them again. Coral/William Hill/Sky actually have agents who care and take the time to listen. 14/3/24 What a joke Rank you’ve had my complaint emails for over a week and DONE NOTHING.

I have been on this site for a while…

• I have been on this site for a while while now and I think is a really great site but just been a bit upset because a few weeks back I won a 50 pounds voucher and till now has not arrived I have tried contacting them on the online chat and no response at all email them a few times no response either. And this is not the first time this has happened. But please this is not a bad review until this has happened whit the vouchers I had not issues at all so much so I still play on their site but I do have to say customer service at the moment is non existente. But overall great site

Great fun enjoy playing

• I was lied to by their customer service. I was yold a withdrawal would be processed within 48 hours. It never happened they now say its the next working day but I specifically asked this and was told it would be processed in the next 48 hours. No bonus was used so no reason to delay it. As yet no money received and I am not holding out much hope now. No point depositing if you cannot withdraw.

I was lied to by their customer…

• joke of a site customer service is a joke cant get through to noone iv been trying for days stay away will take ur money ok but any issues you cant get to speak to noone AVOID

joke of a site customer service is a…

• Support staff will mislead or outright lie to you.Recently completed an offer which required opt in and wager on a set of games for cashback.Cashback wasnt awared on the correct day went onto live chat to chase. Took almost an hour to be connected to a support agent who initially stated I hadnt opted in (I had) then that there was no proof I had opted in (there was I took a screenshot at the time) then tried claiming I had wagered on a non-egliable game (I hadnt) before finally conceeding there was some miscommunication. Ive no doubt theyd have never paid out if I hadnt have screenshotted everything. Terrible service all round.

Lying support staff

• We’re do I start with this site £850 £2 a spin got a bonus in off £200 after losing £850 with no real wins at all on the board. Rainbow richesOnly 1 bonus by the wayThe dog house mega ways£1700 lost and got a bonus in of £108This site is really bad I have put some reviews up but this site tops them all.How in the world can you put £1700 on £3 a spin and get one bonus in.If they had a car show room you would buy a new car from them with no engine why buy a car with no engine so why play a site with no bonuses my point is put your money in and think your getting a bonus forget about it the do not exist £1700 says it all I don’t want anyone else to be in my boots after that…It’s not your fault is it like your saying in the basic email you send everyone my point is your site is not fit for what your advertising it’s a scam a few sites are closing down because of the way you treat people im sure yours will follow good luck job hunting

The best casino I have played on.

• No customer service been 1st in the queue on Live Chat for almost 1 hour multiple times this week and no one appears.

We’re do I start with this site

• Worst online casino Ive ever played....Server error all the time very poor payout/if you lucky you get some of your deposit back/.Doesnt matter if you play low bet or high bonus spins/LUCKY IF YOU GET SOME/paying a same amount of money.AVOID AVOID AVOID AVOID AVOID

No customer service

• Won a fantastic prize. This is a great online casino that gives good real prizes

Worst online casino Ive ever…

Was a giveaway winner very happy

Won a fantastic prize