The good the bad and the mister green 5 thumbs down

• I won 3 grand here fair and square but the casino claims I have had multiple accounts and thus confiscated my winnings.I never have any duplicate accounts on any casino I am not naive and know how easy they can detect that.Too bad but I had to let everyone know to stay away from these liars.

worst place where to play casino online…

• worst place where to play casino online in Denmark!

SCAM

• This site is a SCAM do not invest any money with them! Just take everyones word for it.

Discrimination against people from Ireland is their policy.

• I have been a member of mrgreen.com for several years. I closed my account temporarily and endeavoured to reopen it recently. While they were happy enough to reopen the account to take my money when it came my turn to take some money and withdraw they are refusing to let me.I was told I needed to verify my account again. I got an email with a list of the required documents and which types of documents were acceptable. I uploaded the requested documents and then heard no more. When I tried to get through to their so-called customer service I was at first ignored. After the ridiculous and extremely irritating experience of trying to get past the bot (clearly designed to stop people trying to contact customer service at all) I was then put through to an agent who simply ignored me. I waited over 10 minutes without a single word from her. A few days later I tried again and this time the agent did speak to me sort of. What by the way is the point of paying real people to respond to customers and then training them to behave like brainless robots? Its moronic and that is a word I would also like to use to describe their agent. He told me at first that I needed to upload the proof of address document which I not only had already done but had already written in the chat that I had done so. He then told me I hadnt uploaded it even though it was only a matter of scrolling up the screen a few lines to see the document right there. When I finally persuaded him to do that and he saw that I had uploaded the document he told me it was the wrong form without any explanation as to what he meant. He then put up a list of types of documents I should use one of which was a utility bill the type I had uploaded. It clearly states on the website in the email sent to me and in this agents list that a utility bill is acceptable but the agent kept saying I needed to upload it again. Realising this agent hadnt the intelligence to deal with any kind of problem I asked to speak to his administrator. It took me another 10 minutes to finally get him to put me onto his administrator who proved just as robotic and insensitive as the agent. He simply kept telling me that I had to upload another document and only on my insistence finally told me that mrgreen.com discriminates against Irish people by accepting utility bills from everywhere else but not from Ireland.I have now uploaded another document but I am not confident that they will accept it. This is clearly deliberate strategy to make it as difficult as possible for customers to withdraw.Avoid mrgreen.com if you actually want to withdraw winnings from time to time and especially if youre from Ireland.

Very very hard to get any bonus spins…

• Very very hard to get any bonus spins in this site harder than any other I’ve used so I’d stay away from it stick to paddy power/ talkbet

I have in my account 290 euros cant…

• I have in my account 290 euros cant witdraw as I need update my adress ...is changed since I registered...third day try to make them update adress...nothing happening...I guess my deposit and winnings are gone ...stay away ....

Waiting nearly a week on a withdrawal

• Waiting nearly a week on a withdrawal! Absolutely shocking customer service not even a large amount of money! Agents lying to you over and over again will never bet with them again!!!

The are a disgrace to deal with I’ve…

• The are a disgrace to deal with I’ve been weeks trying to explain or understand why they stopped a extra 900€ on my bet a rule 4 is 20 percent and not 40 not one email or text from them and I’ve been online with 5 of them and not one of them makes any sense

Absolutely disgusting customer service

• Absolutely disgusting customer service. Rude and even though they state 48/72 hours its taken weeks to get a reply on more than 1 occasion. They closed the United Kingdoms site down and stole so many customers money and are giving duplicate email replies asking for the same information after sending it 3 times Ive given up on them. Annoying as they are the auto reply emails are much less frustrating than trying to communicate with an agent DO NOT SIGN UP. DO NOT GIVE THEM YOUR MONEY! I PROMISE YOU WILL ONLY REGRET IT.

They refused to pay my original deposits.

• I made 2 deposits on April 10 (USD $95) and 1st of May (USD $30) $125 in total I used this site until my account was limited so I wasnt able to place any more bets therefore I decided to withdraw my money last May 11After making multiple requests to their very unhelpful costumer service chat representatives they made a partial payment of $336 however my original deposit amount of $125 its still retained without any clear explanation.At this point I asked them endlessly when Ill get my money back but they never want to give an answer all its up to their payment/financial team which doesnt even have a email address.UPDATE:After filling my complaint with the MGA (Malta Gaming Authority) I finally got my original deposits back. Of course this wasnt a coincidence. Why a business would choose to be exposed this way instead of doing the right thing since the beginning? I cant understand.

Shitty company

• Shitty company it’s been 4 weeks and still no money.I’ve sent the correct documents but they keep giving different excuses all the time.They claim my bank returned the money – NOT TRUE.They complain about blurry images ask for a new account – I only have one account.Suddenly the chat says everything looks fine – for the third time – and just minutes later I get an email from 888 saying my documents weren’t approved. Hilarious I haven’t even played on 888!?I reply to 888 – and the same person who said things looked good at Mr Green is working in 888’s customer support – they say it was a mistake and to ignore it.888 is a sister company to Mr Green – what a joke stay away from them.Now they’ll be reported – going into the 4th week over 3600 SEK.I’m reporting them to the authorities – they can deal with it.

Withdrawals are slow and the dealer…

• Withdrawals are slow and the dealer turns 21 17/20 times

I give a 3 star because the length of…

• I give a 3 star because the length of time for my withdrawal! Kept saying my bank card withdrawal failed and contact bank and after contacting bank the payment was never made both times! Received a bank transfer 3 days later also if in the uk pragmatic games don’t work (half the games) says not in your jurisdiction

Mr Green ignores deposit limits and refuses to return founds

• Mr. Green Casino violated my rights as a player and demonstrated shocking negligence. Despite having a self-imposed deposit limit of €500/month the platform allowed me to deposit nearly €8000 — a clear breach of Irish law and their own “Responsible Gambling” policy.I filed a complaint on March 11th 2025. Over 30 days later I’ve received nothing but vague emails empty promises and zero resolution. No apology. No timeline. Just stall tactics like asking for documents they already have.This situation has caused me anxiety sleepless nights and forced me to hire lawyers and a private investigator. Mr. Green is a repeat offender — they’ve already been fined in the UK and Sweden for similar failures.If you’re thinking about playing here don’t. You risk losing your money and your peace of mind. I’ve already taken legal action and will continue to expose this case publicly until justice is done.

Used to be great dont touch now!

• HelloI just wanted to kindly say that i have never seen such a downgrade on casino which happened to mrgreen after update and shitty 888 corporation.... From a great casino to a total shithole in a less than 1-15 years timeframe. Currently i would probably enjoy more playing on some curacao licensed casino with risk that i would never see my money again than on mrgreen. Honestly for real what the piip are you doing there or not you but whoever makes decisions. Just some example is your customer service these days... I contacted them week ago about freespins which are bugged on my account and yeah nothing has been done to it or even contacted back as they said that they would do. Another shithole is your current id team. There is maximum 1 month since i uploaded new passport etc gave you information about income. Suddenly i got 1k deposit limit per month????? And then my account is restricted now without any reason.Like for real what the hell are you guys doing there i was vip customer for many years at mrgreen you had some best finnish speaking customer support and overall great experience. Also points to old vip manager Jesse...These days mrgreen is just shadow of what it used to be. You are casino site but to a customer it looks like you are forced to be one... Like no one gives a piip about anything there. Maybe use the domain to something smarter like dropship chinese crap would make more sense.You are terrible casino thanks to 888 corporation for ruining one of best casinos. Thank god there are many options avaible but sad shit. R.I.P Mr Green

If I could I would give 0

• If I could I would give 0. Have sent countless id’s and verification and customer-support have said countless times that they would work on the problem and so on but they never reach back. Probably the worst customer support

Customer support actually helped me…

• Customer support actually helped me within minutes - huge plus! Won a little withdrew all good.

fancybut...

• Mr Green tries to be all fancy but it’s full of hidden fees and terms that make you wonder if it’s worth it. Chillistakes isn’t as flashy but it’s way more straightforward with a simple layout that gets you right into the game without any headaches.

Not fair !!!

• Not fair !!!

Was never a great site but closed my…

• Was never a great site but closed my account after years as soon as the other company took it over as I knew Id zero chance of winning now.