Support does not respond

• The software is good but the customer service is horrible. Its now March 31st and 5 emails sent between Jan 10th and last week have never been returned.They owe me money and will not pay or respond.

Dont be fooled into funding their greed!

• These guys developed an amazing new version of an old product new to North America and they charged a fortune for it originally rooted in necessity for the costly dev costs but chose to continue that monopoly-based pricing well into their success at a 600% premium to the new competitors now entering the marketplace with superior products (AVO Arbs $60 product is superior to OddsJams $400 product). So dont be fooled into funding their greed. As one can expect when the founding proprietors get their $160m payday the customer service experience plummeted most notably led by the Head of Customer Service Randall Knaak with whom I had the misfortune of having a personal experience after he failed to respond to my support requests and then in a fabulous display of self-righteous indignity detailed his proud history of excellent customer service in response to my politely critical feedback before ultimately going incommunicado and without any warning or accompanying refund cancelled my subscription just a week into it. I arrived at my arbing work day to find he had put his technical skills to their highest and best use blocking my IP address! It took a week of X posts and emails to get them to refund a PRO-Rated part of my subscription finally. Nice one Randall. Bravo on the hard flex. Petty arrogance at its best childish accurately describes it I think - but hey f@ck it youre rich now! I assure you dear reader I did nothing more than express frustration at not being able to get the support I sought. This review is to keep you from throwing away $340 more than what OddsJams superior competitors are charging and avoid the disappointment and unsolicited conflict that I found myself in with the Customer Support Staff. For full transparency Randall claimed not to have received any of my emails seeking customer support (I confirmed the emails were correct none bounced other staff members were ccd and received those emails) but it wasnt that; its that he never made any attempt to troubleshoot the communication breakdown to resolve the issue. It felt as if Randall had without ever meeting me or knowing me jumped to some preconceived notion about me because he didnt have the time of day for me from the get-go. When I pressed as a 400/month subscriber to a service that touted its customer support he dug in deep fast and washed his hands of me on a personal agenda basis. The level of offence Randall took to our limited exchange and the disregard for customer service he exhibited truly baffled me. I was further baffled that I couldnt get Founder Alex Monahan to respond to my requests to review the matter. Hes always seemed to be in it primarily to help people Beat the Sportsbooks and here I am a paid subscriber to his baby being gatekepped by Oddsjam Staff from doing exactly that. He didnt have the time of day for the experience I took the time to relay to him seeking his oversight and mediation.

$199 USD for the free trial

• Signed up for 1 week and trial and did not use the service then was charged $199 USD for the membership quite surprisingly only after the 1 week trial had ended. Immediately contacted customer service requesting a refund to be quite arrogantly told no refunds available and since then no human customer service person has responded to any of my emails. Very disappointed and regret signing up for the free trial.

This website changed my subscription…

• This website changed my subscription date and still charged me without providing a refund and said they did not even though I had the evidence that they did.

Zero Stars - Terrible Experience with OddsJam Especially with Customer Service

• I wish I could give OddsJam zero stars because my experience with them has been nothing short of awful. The platform itself might have some potential but any positive aspects are completely overshadowed by the abysmal customer service.The Head of Customer Success Randall Knaak is an absolute nightmare to deal with. Instead of helping resolve issues or providing support he was dismissive unprofessional and downright rude. It’s baffling how someone in a customer-facing role could have such a poor attitude and lack of empathy. His approach to customer service is the exact opposite of what you’d expect from someone in his position.I reached out with a legitimate concern hoping for assistance but instead I was met with condescension and zero willingness to help. It’s clear that OddsJam doesn’t value its customers or prioritize their satisfaction.Save yourself the frustration and look elsewhere. There are far better platforms out there that actually care about their users. OddsJam and particularly Randall Knaak have a lot to learn about basic customer service and respect.

Company wont provide refunds for any…

• Company wont provide refunds for any reason including unauthorized charges even if you contact them the day of the charge.

Coke Head Owner

• The guy who started this Alex Monahan is literally a coke addict robbing people of their money..Just watch his streams hes a straight up drug addict POS.

I’m very disappointed with OddsJam

• I’m very disappointed with OddsJam. First the platform’s services constantly lag making it incredibly frustrating to use. It’s hard to trust something so unreliable when timing is critical in sports betting.But the real kicker was when they charged me even after I canceled my subscription. I expected better customer service and transparency but instead I’ve been left chasing a refund. I cannot recommend this service to anyone unless they seriously improve their performance and billing practices.

Please pay me commission

• HiI am an affiliate marketerI have referred many potential customers to you and got commissionPlease pay me commission

rip off company cant cancel free trial…

• rip off company cant cancel free trial charged card without permission

Scammers don’t even go for the free…

• Scammers don’t even go for the free week all the suggestions are fake Alex on twitter’s works for them so he gets paid don’t listen to him I paid for a month never won anything all the bets that was sent are fake nothing hits they try to make me upgrade to 999 a month I was like bye

Dont go anywhere near oddsjam except…

• Dont go anywhere near oddsjam except for bonus conversions. The other tools and information are way overrated for the price and more of a gimmick. If you are like me the worst part is you will be limited to under $50 bets messing with there tools.

Stay away odds don’t update right away…

• Stay away odds don’t update right away they are delayed like 5 minutes terrible product