Winnings Held Hostage – No Real Support Just AI

• I played blackjack and managed to get £5 up. When I tried to withdraw my winnings I was told I couldn’t because they were “looking after my money” and that it was “safe in their account.”Confused I played again and got up to £10 – same issue. Thinking maybe it was a minimum withdrawal issue I kept playing only using my winnings. I went up in £5 increments all the way past £80 but every single time they refused my withdrawal.There was no clear explanation just vague messages and when I tried to get help I was met with an unhelpful AI chatbot that didn’t understand my complaint. No option to speak to a human support agent or file a proper complaint.This is unacceptable. If you can’t withdraw your winnings what’s the point of playing with real money? It feels manipulative and dishonest.Avoid this site unless you enjoy being stonewalled when you try to get what you rightfully won. I’ve reported the issue and will not be using them again.

By far the worst experience Ive ever…

• By far the worst experience Ive ever had with customer services they suspended my account after I won a decent amount of money then asked for proof of id and address I sent it them then it was a bank statement I sent it then they asked for proof of income so I sent it then I messaged again in a couple of days for update they asked me to send them the same things again this happened about 6 times then they after a week I got told everything was verified and my account would be activated again and I messaged them the next day to see why it was still suspended and they told me my account is under review I have to wait for them to contact me this has been going on for over 2 weeks I strongly recommend not joining this site

I had a query on pay out and it was…

• I had a query on pay out and it was resolved within 10 minutes

No bonus or scatters..

• Crap. Bonuses and scatter never come up csnt even get any free on the daily free spin t by think iv had 2 10p scratch csrds that return nothing..scatters on cleopatra come up so often on other sites. Lswsys 2 and the 3rf is always there but missed every y time. Bigger big money never ever gets the bonus and if it has the odd time it pays Crap and Im caught pretty much straight away. Il play one last 5 in the week if nithing happens I wont ever deposit again. May aswel be burning my money.

Gave it 1 star as cant give anything…

• Gave it 1 star as cant give anything lower. Complete scam. Every game is a joke. You always win low never big wins. Cant believe they aint been sued yet.

Paddy Power live casino roulette…

• Paddy Power live casino roulette totally fixed EVERY single sessionPlease dont play with these filthy crooks as their live casino roulette is 100% fixed/fiddled. Hadnt played for a few weeks as EVERY single session is exactly the same outcome 10 big winners on the board and not one hit(same 10 numbers).So mistakenly thought today might be my day but low and behold and yet again 28 spins and not one of my 10 numbers come up (despite in theory only being a touch over 5/2 for a winner) how can these people operate when they are clearly fraudulent an cheating all the time????

T his place is a data mining facility

• T his place is a data mining facility. Its very likely ran by organised crime. All the live games are rigged. They dont even bother hiding it very well no more. Go to mrq or some other more responsible operators.

DO NOT PLAY POKER HERE

• DO NOT PLAY POKER HERE. Im not saying its rigged Im saying no one st any stakes up to 50 euro buy in for mtts plays anywhere close to poker. Its either a 6 handed limp hands or 6 handed 7bb each its not poker its just clueless people happy to pray the site can save them. Just play elsewhere the poker quality is terrible its not even like you can outplay them its not poker on this site its lockbox everyhand. Regular 5 handed with 3bets pre its pointless. Jam or fold if you are going to play here even with full stacks

100% WISH I READ THE COMMENTS BEFORE…

• 100% WISH I READ THE COMMENTS BEFORE JOING THEY ARE NOTHING BUT SCAMMERS I DEPOSITED FUNDS FOR THE SPINS AND GOT NOT SPINS I WILL BE REPORTING THEM THIS THEFT!!!

Paddy power wonder wheel is a joke!!

• Paddy power wonder wheel is a joke!!! Just get rid of it it’s not worth the time and space. You can go in it everyday and you will be lucky if you get a 5p scratch card!!! Even when it says guaranteed win you still get a thumbs down… you got more chance of seeing a pig fly

crooks

• when you first join you get a few ok payouts on slots then a big one well 700 then all goes dead and just takes and takes had me now for hundreds with nil returnfunny how they let you win to start with to get you interested KEEP AWAY

Extremely poor customer service

• After having an account for a number of years I was subject to a security check. Fair enough. My driving licence a letter head and 2 credit card statements still not enough. When I eventually got through on there chat it took me 2 and a half hours to sort it out. And not even a measly free bet in compo. Useless they are. Couldnt call me a gambler and a piddly amount in it but Ive neared retirement trying to sort this out. Dont bother putting your money in

Doesn’t even deserve one star

• Doesn’t even deserve one star! Scam of a site avoid you won’t win here!!

Only sport bet

• The customer service is somewhat poor but after several attempts they verified my account I was able to withdraw winnings and now they arrive instantly I prefer this site for sports betting!

Obviously its a gambling site and yes…

• Obviously its a gambling site and yes you win some and you lose some but literally £600 and not one payout surely there has to be some sort of regulations against this kind of thing theyre literally just sitting there raking it in taking everyones money but very rarely are they giving any payouts and what I dont get the slot I pay before the games starts it says it has a rtp rate of 96% and Im not 100% sure how all that works but Im guessing it means theres quite high odds of winning on the game so why when you spend £600 on £2.50 spins you dont get any payback at all from it just a conning site but I guess at the end of the day theyre all the same and thats why theyre multi billion pound companies

didnt help at all on the customer chat

• didnt help at all on the customer chat dont sign up with them they just take your money

Paddy Power 8 / 10

• Ladbrokes 9 / 10Coral 9 / 10Paddy Power 8 / 10Sky Bet 7 / 10William Hill 0 / 10

Absolute Rubbish

• Their 0800 number is inactive. Their ask paddypower on twitters last messages are from April 2013. I was told by the chatbot assistant that I was permanently self excluded in June 2016 three days ago today they said it was July 2017 at 04:30 hours. GAMSTOP told me my self-exclusion was from the 31st August 2028 ending on the 1st September 2023. However William Hills and Ladbrokes have seen proof and their safer gambling agents called me before re-activating my accounts however the group that owns paddypower including skybet and several other operators are of no help whatsoever. Despite me receiving an email from Gamstop confirming my self-exclusion has been removed

Excluded for no reason after decades of loyal custom!

• Excluded after decades of being a loyal but small bettor. Will only allow me to access my Account if I show them a Selfie My Passport My Driving Licence My National Health Card a Utility Bill. Thankfully i have no money in my account but in its Sister Company Betfair I have £1.58 which they wont refund or even let me close my Account. I worry that these rogues are holding all my details and I have no way of checking they are safe! Gambling Commission no help at all. Same as these betting sites. The Chat sets you in a loop then cuts you off ...Quasi polite customer service abominable. If i could never put a bet on again it would not matter to me. At my age 83 just a little bit of excitement.Paddy Power and Betfair can go and boil their heads.!!More people should be airing their concerns.Approx date below but not exact.

Took time out from this casino because…

• Took time out from this casino because I wasnt having any luck just to find out that sky Vegas also banded me because its a sister company