The U.K gambling watchdog should most…

• The U.K gambling watchdog should most certainly investigate Pokerstars. I genuinely think HMRC would be quids in and maybe 🤔 they could get a good payout unlike its customers....Pokerstars unfortunately are very suspicious very suspect...naughty

Pokerstars closed my account after i…

• Pokerstars closed my account after i deposited £100 havent replied to my emails and havent refunded my money

If I could give less than 1 star I…

• If I could give less than 1 star I wouldDespite having held this account for around 10 years and already verified my ID when I signed up at length (they only seem to care about your identity if you are withdrawing winnings not when you are losing)They have blocked a recent withdrawalThey did not tell me why or that it would be stoppedThey only left a message in the accounts tab under pending saying to email themI emailed themThey requested new ID documents stating that they need to check who I am...Who I am hasnt changed my payment method hasnt changed they were happy to take my money but not give it back.I sent what ID documents I have 2 weeks ago I have contacted their twitter support page and been on the live chat numerous timesThis site is a joke. Its not even a lot of money but you can tell when you go into profit as the original payment method is no longer used and they insist you select another to repay youWhich I did.Again ive used this site for a decade now and I am genuinely concerned they are just going to hold the funds or close the account and I have no recourseThey have 0 customer service and no contact number

Absolute con merchants

• Absolute con merchants don’t even bother 🥴

i wouldn’t give it any stars it is…

• i wouldn’t give it any stars it is annoying that if you have a problem no one can help i have been in a chat for over an hour first agent just left second agent ended chat happy to take money and happy not to help people with queries it’s disgraceful

MuchBetter Wallet Should be removed from Pokerstars

• They support MuchBetter as a payment method. It is well known that Muchbetter have been taking peoples money. Big Scam!! They stole my money! You can look up all the Bad reviews here on Trustpilot. Lots of recent problems with the MuchBetter Wallet. They shouldnt allow them on Pokerstars.

DO NOT USE - GAMSTOP UK - still lets you deposit

• DO NOT USE THIS SITE - they continiously took money from me dispite me being GAMSTOPPED in the UK. I took it up with my bank barclays who are currently investigating. Pokerstarz closed my account down so I have no way or reaching out to customer services. They know they are in the wrong as some transactions were actually refunded!!beware!!!

Worst ever customer service

• Utterly appalling customer service. Online chat does nothing but transfer you to the responsible team who may or may not send you an email which is then routinely ignored. They will accept your deposit before freezing your account which is then practically impossible to re active.Clearly they dont care about the players.Disgraceful.

Hi App robbed my money?

• .234567865432

Avoid like the plague never play this site.

• I will give it 1 star because that is the minimum. They rip off in every respect putting money on and taking money off when you have won that is bad enough.Customer service awful take three days to answer and then never deal with it send you a record message .On the poker site itself it setup senecios on every hand disappointing even thou they claim it is a random flop (definitely not true) on each day that you play there 100 different ridiculous sceneries they are near impossible to happen when you play live. I advise strongly never put a lot of money on this site ever.It is disappointing ever since there where split between UK and Ireland and European it is not a site you can play as only Brazilian win every hand which is not possible unless is setup.regards a disappointed poker player.Who has been robbed every day for 10 yearsNomore enough is enoughGillie66

Whats the point in a live chat when no…

• Whats the point in a live chat when no one responds!!!

Check youtube for videos on their slot …

• Check youtube for videos on their slot features they aint even worth playing for I use to play on big bite rtp it 94.50% yet if you watch the the videos you will see if nothing of the sort they red flag your account when your up to claw money back watch the videos

Awful pokerstars are terrible to customers

• Awful. Verified 3 days ago. Not paid. Live chat = no reply for 3 days during whole day. Emails ignored 3 days.Worst company going hiding from customers. No head office number. Owned by flutter... so part of sky bet paddy power etc. Do not use pokerstars .. nothing but stress

Customer service is non existent

• Site functionality is ok but customer service is TERRIBLE.Withdrawal requested more than a week ago still showing as pending.I’ve received nothing from them other than threats to cancel the withdrawal if I’m not in contact.No response to 3 or 4 separate emails. No phone number to call and no one will call me.Takes literally hours to get through to anyone on live chat by which time you’ve either given up or the connection’s timed out.On the rare occasion you do get through to someone they’re useless and tell you to wait for an email which never comes.All the while they’ll happily send offers and bait you for deposits.Joke of a company. Avoid if you value your time & money.

New to pokerstars...Ive been playing…

• New to pokerstars...Ive been playing on 888 and partypoker for 6 year..888 I took a 5 year break from and Im currently going through a downswing with partypoker..pokerstars Im in profit and they are treating me good...I won entry into Sunday million via 1.50 spin and go... keep up the good work. Pokerstars:).segunamusan

Limb removal with no anaesthetic

• This company is truly truly awful. The website is a shambles uploading doesnt work customer service is virtually non-existent etc etc. The chat bot is useless and then you wait hours to communicate with an actual person. The actual person has so many chats on the go you then wait ages for a reply. Then there is the issue of conflicting requirements. I wasted hours of my life on these jokers - and that is just trying to register! Thank goodness I never got to the stage of depositing money. One star is way too good for these people. Avoid avoid avoid!

It takes days to reply

• It takes days to reply unbelievable.Each day only 1 reply if you are lucky sometimes 3 days with no reply regardless of how fast i reply.Asking for ducuments i allready sent yesterday.Its just mezmerizing.

Its been more than 20 days and I cant get my 200€ back.

• You will top up your account without any problems. Your money will be accepted without any verification. But if you want to withdraw your money even to the card from which you deposited the money you will have to provide a lot of documents and bank statements before you can get your money back. Identity verification should take place at the stage of replenishment of the account why do you accept money without checking any documents? Its been more than 20 days and I cant get my 200€ back.

Customer service is an absolute…

• Customer service is an absolute disgrace I currently have over £1k in my balance which I can’t withdraw and no one to help resolve. No email address that is answered no tel number and a chat service that takes an age and just boots you!Genuinely slightly worried this site is now ran by scam artists

Their customer service is a disgrace

• Their customer service is a disgrace. Ive been waiting for a month to resolve my issue. They dont reply to emails; it takes hours to get through on live chat and when I do one of two things happens: they disconnect leaving me to wait hours again or they say theyll escalate to another department. Absolute joke.