Bad luck and bad casino are 2 different things

• Its funny how anyone who looses puts up a bad review .....just cuz I have bad luck can you really blame the casino? I sure dont think so.....I deposited 10$ 3 spins in I won mega jackpot on a .60¢ spin won 260. They do have winners but not everyone can win.....the guy who at is hert attack is blamed on the casino.....maybe you shouldnt dump so much cash if your clearly having a bad luck day thats on you not the computerized game. People shouldnt get so angry when they have bad luck and if you do then shouldnt base a review on it luck and how the casino is are two different things . For withdraw issues....yes Id complain about that too I dont blame you folks

Petty excuses not to pay

• Played prime slots for years had no problems until now…I deposited with a new bank and card a few months ago and closed the bank down I then added my new card I am now unable to make withdrawals on my account as they need proof of a card I deposited with months ago what I no longer have or even have access to the bank account.They can see I haven’t used that card or bank to deposit for over 3 months so why would they need them card details!!! Lost a good player as was my number 1 site I played all the time!

Worst site ever!!

• I actually won on my first try. The casino was smooth and the graphics were great. Definitely a place I’ll visit again.

My winnings on my first try.

• absoloute scam never win more than 0.8p on 0.50p spins will eat money.losing streaks ! haha put £150 played lot at 50p-£1 per spin lost the lot biggest win was £2.10 no bonus games over nearly 200 spins absoloute shambles just avoid this site do something better with your money this is just another tax.

bad customer service and supports

• have a bonus off 0.2p pending which is resulting in me not able to withdraw winning funds - but cannot see on the website anywhere to cancel the bonus - anyone else experience this - any help appreciated

absoloute scam

• Hi iv been member of prime slot s for 2 years and never won anything and spent around 3 £3000 pounds absolutely nothing to show not even small wins diabolical basically just being took for ride as they slots are definitely fixed RNG Testing random numbers generated nonsense

0.2p bonus preventing withdrawal

• Advertises 110 no deposit free spins for signing up and 10 free spins with a £10 deposit but they don’t give the 110 free spins without a deposit. Live chat took over a hour to respond once past the bot stage first time 8th September 2024. Appears they don’t like responding to new customers as didn’t get a response for over 3hrs on the 9th September 2024 and by that time I wasn’t online. Today 10th September 2024 I’m still waiting been 2hrs so far. The advertising clearly states no deposit required for the 110 free spins so they’re using false advertising to get you to sign up. Will report to the regulator to look into and hopefully they’ll either honour the advertised free spins or change it to be clear they’re not giving you anything for signing up without a deposit. I have tried to contact support multiple times live and they say it’s been reported and will be looked into but as yet it’s been 72hrs and there’s no update. My username is bazg205. Funny that the reply to this review was done within 12hrs of it being posted yet I’ve had no response to the issue over the freespins. I have screenshots of all transcripts to show the initial response right up until now showing every failure to respond or resolve the issue. Tried adding them on fb but can’t find them the company with the same name claims to not be this company. The company claim the offer isn’t even though they offer everything else listed on the advert. Looked and every single advert or sign page has the 110 no deposit free spins advertised so the company is falsely advertising to get customers and then refusing the advertised bonus. Avoid this site as you won’t get what they say

Hi iv been member of prime slot s for 2…

• (UPDATED REVIEW WITH REQUESTED USERNAME --/JENNYTHO1. AMAZING JUST LOGGED IN TO CHECK MY USERNAME AND SURPRISE SURPRISE THE MISSING 20 SPINS POPPED UP BUT NOTHING OF THE £27 THE ADVISER IN THE CHAT STATED I HAD THE SPINS ACTUALLY GAVE ME A TOTAL OF A HUGE 32 PENCE THE ADVISER SAID £27)I deposited £10 got 100 free spins which the wins of less than £2 was shocking to say the least especially for a 100 spins but I carried on playing with the money I deposited and after a while playing I had a pop up to say Id been awarded a go on the prize twister which I won 20 spins from it on a certain slot went back to home homepage no spins signed in later in the evening still no sign of spins opened live chat to ask what was happening with the spins and trying to explain it to a bot is beyond frustrating it understands nothing you ask it said a specialist would answer me within the hour 6 hours later I was told I used my spins and received £27 winnings when I clearly hadnt I told them to look in my bonus/game activity to see what they were saying is false since that message Ive heard nothing back no response to me again asking why they are falsely saying Ive used my spins and received the £27 from them all I keep getting is the bot saying Ill get a response within the hour Ive always rated the sister sites of prime slots they are great being the reason I tried this one wish i never had its absolute joke of a website I wouldnt recommend it

Advertises 110 no deposit free spins…

• EDIT: Prime slots have tried their hardest to take this review down. Thank you to trustpilot for accepting my proof and keeping this review up.TO PRIME SLOTS: Stop trying to contact me to take this review down you can respond to one of the countless letters and emails from my solicitor.The stress is bad for my heart so please stop trying to contact me Im using an alias for a reason.I was a happy healthy 31 year old man. Gambled occasionally on and off for 7 years. I opened an account with prime Slots and deposit £300 500 spins later and no feature I thought hmmm must be a fluke deposited and kept spinning another 500 spins and no feature now Im starting to wonder if this casino is legit.I started a live chat to ask if their games are functional because Ive spun over 1 thousand spins and havent seen a bonus (anybody thats ever played the slots knows that its very unlikely it could ever happen) they gave me the regular jargon about rtp and independent games fine.I deposit again another 500 spins no feature again another 500 I got to over 3000 spins without seeing a feature and from the stress of this my heart finally gave out. I had a major heart attack and have had to have 2 surgeries.3 months later Im writing this review to warn you about this casino.Please trust the words you see here.This casino is not legit you wont win here. Youll never win here. You will lose your money your mental health and your physical health. Currently prime slots arent answering any emails or letters from my solicitor which is another indication of a scam site. Please I beg you. Do not give any money to these scammers.

I deposited £10 got 100 free spins…

• Waste of time big scam never touching this site againe WASTE of time end of

Prime Slots caused my HEART ATTACK

• If there was an option to have zero stars thats what it would be won over £400 they asked to verify my account which was not a problem u till I uploaded what they asked me to do they never accepted any of my documents for proof of address 5 times I do e this and 5 letters where not approved I did e erythk they asked me to do the right documents where given they just jot willing to accept it if I was anyone reading this please please belive me they wont pay out Terrible site quick enough to take your own money off you tho with out all the hassle depositong your money

Waste of time big scam never touching…

• Having only played a few times I wagered £150 last night as much as I like over a month. Played a random game and won big twice. Up £2000. Requested withdrawal then read other reviews and expected the worst. However less than 18 hrs got an email saying withdrawal approved and didnt need any further verification money is in the bank. Im in UK not sure if others abroad are having problems but it was fine for me. Oh I didnt play any bonuses as I think these cause alot of problems with withdrawal. Thanks Steve

If there was an option to have zero…

• Terrible website deposit over 100 won the bonus once on Fishin frenzy 50p stake won £6 deleted my account reply - I understand but I play on numerous websites & I’ve never played that amount of cash with that low of a stake and not won a bonus round. Slots also jump when you are playing although you get good free spins i also never won anything from the 123 spins or the 20 I got after that lol .

Withdrawal in 24hrs

• Not satisfiedAs will not trust Facebook to communicate throughAs privacy is a mustWith all the hacks through social mediawaiting for an email back with explanation of how such a big win can be accepted Verified account before the winbut declined the winnings due to bonus termsWagers were met before the big win...as an good will gesture of losing that high amountand been left with the lowest % of dollars out of $25000...$250 isnt an good will gesture..not satisfied or impressed in the outcome of doing things right Verified docsand meeting the wagering requirements well before going on to an new game and than winning and getting the false hope of knowing the winnings was correct and meet the standards of playing an bonus wager before withdrawl can be accepted through withdrawal methods that are available...ripped off and been sold a dream of trusting an licensed gaming site online..

Terrible website deposit over 100 won…

• Deposit 50 and won 100.Got notification that I need to verify the account. Going to verification tab I was only asked to upload proof of address and copy of the card no sign of asking for ID.Only once the uploaded 2 have been verified I got asked for the ID. ID was immediately uploaded and got the email that it has been verified while the status of the docs on the account still showing as under review.After few days of hassle ive been asked to provide ID (again!!) And also bank statement showing deposit even though card has been already approved. Shortly after I received an email that duplicate documents have been provided. Surprise surprise if you are asking for same docs for the second time!!Chat is like talking to a robot no help or useful information is provided!Customer support robotic saying that docs will be reviewed in 48h just bloody do your job from the first contact instead of going back and forth.My next contact will be ecogra as there is obviously no hope for resolving this matter in a timely and professional manner.Avoid if possible!

Not satisfiedAs will not trust…

• Well after being on some of the most trusted online casino sites according to a few sites on Google and depositing my money and hardly getting a win or free spins (when you do finally get them its mere pounds considering Ive done over a hundred spins on some sites) or do winning and then them taking over 17 weeks to pay me what Id won only for my withdrawal request to be cancelled because it took longer than 3 months for them to pay me! Not my fault i messaged them religiously twice a week to see what was happening I decided to come to trust pilot for honest reviews from others whove been burnt by scamming casinos and I wish Id checked this site prior to depositing a fair bit of my money because I was playing away on a few different games and I was getting a win first few spins and then every single game went the same way I just couldnt get a bonus Id be counting up to double digits before Id lost what money I had left and we all know it everyone knows it that gambling is a major risk and theres no guaranteed win but when youre watching the game play and its doing the same thing just giving you the 2 bonus symbols but never the third or the fourth and Im not even gonna mention the 5th symbol but how are we actually supposed to get enjoyment from it when the odds are programmed against us from the start they shouldnt be wearing a striped jumper and a mask

Avoid!

• SCAM - would give zero is possible game to cash out and day later they are asking for my bank sort code and account number BEWARE. Have cancelled my card as a result and will be keeping an eye on my account. Have also reported to trading standards.

Bad Experience

Well after being on some of the most…

SCAM