LadyLucks

• LadyLucks the premier mobile casino guide in the UK offering unparalleled insights into the world of online casinos. Established in 2004 as the UKs first mobile casino LadyLucks has evolved into a trusted source for UK-centric reviews.With a team of industry veterans boasting over a decade of experience we provide comprehensive transparent and trustworthy information about online casinos and games. Our dedication to safety variety and expertise ensures that players can enjoy a secure and entertaining gaming experience.Specializing in UK gambling LadyLucks maintains a unique relationship with UK casinos and players making us the ultimate companion for your online casino journey. Join us for an unforgettable adventure in the world of online gambling.

The site is cool

• The site is cool deposit paid out many times the randomness is excellent does not merge as on other sites the conclusions are very fast! Really nice customer service.

Great verification - not so great withdrawal experience

• Ladylucks - I went through withdrawal process to my bank (not the card I used) because I didnt see the option of other bank. I cancelled that and then processed the withdrawal to the card had been verified using the other bank option on withdrawal. That was on 16th. Locked the withdrawal in so that I wouldnt spend it (like that facility very much!).As everything had been approved/verified I didnt realise it would take so long to process a withdrawal never had one take so long on any other website. I withdrew on 16th May and its still pending on 20th. I know two days of that are weekend but it shouldnt take that long for a withdrawal to be processed in this day and age.Ill see what happens on Monday. I dont want to deposit there again until I know that withdrawal actually happens - one has to be a bit wary of a site that is happy to take but doesnt make it an easy process to withdraw.UPDATE: Its now Wednesday 23rd and still the withdrawal is showing as pending. Customer services say verification all went smoothly and that they would have advised me if thered been a problem with the withdrawal. They also advised that there was a public holiday on Monday and that the withdrawal would likely be processed on Tuesday. Nope.If I dont hear further by Friday Ill look into making an official complaint with whichever authority oversees gambling websites. I use many online gambling websites this is definitely the worst withdrawal experience so far.

best place ever

• best place ever this is the only casino I have never had problems with. if you dont have a passport or driving licence they will sort something out for you. fast payment loads of bonus. shame people are not happy with the wagering but if they was not so high than people would go for the free money and leave. I am a very happy and will be back using it on the weekend THANKYOU LADYLUCKS. well recommended

Ive been a customer for two years the …

• Ive been a customer for two years the first year was great no problems felt like I was getting a fair game then all of a sudden something changes they reduced the pay out from 97.5 to 95.8 on the old games without notifying customers I didnt notice the change at first but what I did notice was the payouts and free spins dont pay anything good any more and now you can go 10 spins in a row at 2.50 without winning a thing currently theres a so called system upgrade so all bonuses are on hold including my vip Friday bonus and all deposit matches its bin over a week when I phoned them and asked they fob me off and say they dont know how long its gonna be surely they know somthing its a rip off these days and me and my friends who play believe its fixed we have studied the patterns of play its not random because not enough decent wins come in anymore I personally think its off down the pan so stay away

Withdrew over £100 via cheque as this …

• Withdrew over £100 via cheque as this was the only option over two weeks ago Im still waiting for this cheque to arrive?? Spoke to someone last week who said to call back today if it hadnt arrived and she would process directly into my bank.. so I called back today to speak to the same lady and was fobbed off and told someone would be in touch via email but couldnt give me a time estimate?

Very unhappy customer!!! :-(

• So I signed up to this site recently got £20 free which was great spent that and won about £100 but it was all in bonus funds as the wagering requirements were £1000. I kept playing and managed to meet the wagering requirements and my Cash balance was £200 and bonus balance was £200 so in total had £400. When I came to withdraw my money I had to send a photo of my ID before I could deposit/withdraw so I did. Soon got an email back saying my account and age had been verified but bonus funds have a cap of £30 so theyve taken my £400 and left me with £30!!!! I do not think this is fair as I did what was asked and met the wagering requirements of £1000 which took a lot of time. I wouldnt recommend this site to anyone and I will not be using them again. Very disappointing!

To who this my concern

• I put some money on my account played and won £300 and thought Id take it off Coz of xmas Ive been with this site for a rew years now Ive taken money off b4 but this time they ask me to send my card details which Ive done 3 times now asking me something different every time . And for customer service they are the rudest Ive ever spoke to over a phone they talk over you when yr talking this is the 1st time they have asked me to do this in the year I took money off I dont have to do this so would not recommend this site to anyone with the experience Ive had

Wont pay out winnings

• I put £180 in this the other week and ended up winning £20 which Im still waiting to get paid into my bank. I have phoned them up loads off times and all they do is thob you off by saying it be in your bank tomorrow. Tomorrow comes nothing so phone again same thing it be in there tomorrow so I will wait and see. Also that bonus round as well when I first started playing it you use to get at least £40 now your lucky to win £3 now its hard enough trying to get the bonus and when you do £3 if your lucky. I would also like to state that I have won on here a load off times and it was in my bank with in 2 days I dont know whats gone on with this site now but I know for sure I wont be playing on it again not worth wasting good earned money on it. I will go and put my money in a better and fair site where you can win good money this site has gone down hill

Lol1111

• Lol gl win NASA NASA111111 qq

Best site

• Ive been with ladylucks for years now and its still my favourite site. Good customer service.

LadyLucks

• Great site with friendly members and Sarah keeps us all updated with current offers and news. I am a VIP to this site and would highly recommend it.

Absolutely one amazing friendly game site :-)

• Fantastic range of games amazing bonuses and competitions to enter with great rewards really friendly helpful staff to help you with any queries relating to their game site well recommended :-)

Love ladylucks

• Excellent site definitely my favourite. Great games bonuses promotions and competitions. Payout is quick and customer service is excellent. VIP manager is fantastic and will help you whenever she can even when she is out of the office.

Been playing Ladylucks for years.

• been playing Ladylucks for many years now its the only mobile casino site I play had no problems at all with anything can recommend this site.

I love this sight but Im struggling on how to have my winnings paid into my new bank account that I deposited from I cant find were to do this

• I love this sight but Im struggling on how to have my winnings paid into my new bank account that I deposited from I cant find were to do this.

Warning wont pay out

• Cheats and liars is what they are refuse to accept government issued ID so they dont need to pay your winnings. DONT SPEND YOUR MONEY HERE. Over 2 month still trying to get my winnings why is my bank card in my name and these jokers wont accept government issued ID in the same name .answered my review with more lies dont believe these jokers what ever they reply my Id is uk government issued .how many other reviews are the same as this one

Experience

• I have been on this site for a few years and tried others as well but I have always come back and stayed with this site. On more occasions bar a few I always get my issues resolved fairly and have every now and then got some big wins.

AWFUL

• Did what they said and called the VIP manager. Went through to same call centre as before.Emailed the VIP address as they asked and they told me they would call me straight back. 9 and a half hours later I get an email back from the same person Ive been speaking to via the other email address. Still asking me to be patient even though there has been no update within the 24-72 hours I was originally given!Funny how since I have posted these negative reviews another five star review appears on this site!The customer service is awful! They are holding on to my winnings due to a technical issue! It is not difficult to look at my gaming history and see I have already met wagering requirements!If you use this site I wouldnt recommend accepting any bonus from them. Far too much hassle.UPDATE - Ladylucks - I have emailed that email address twice now! Are you suggesting that I am lying?!! Stop fobbing me off and give me my winnings. JOKE.Nearly seven hours after sending yet another email to the email address they have referenced below I am yet to receive an email or phonecall as they have promised several times!

Gone down hill

• Gutted in the last hour I have spent £180 & won nothing! I have been with ladylucks for years and never experienced the losses Ive had with them that Ive had in the last few months! Something has definitely changed ie. Bonus rounds have gone from paying out a few hundred to around a few quid! Not just on 1 game but all of them esp the old ones I really loved this site but as from tomorrow I am excluding myself! Word of advice dont waste your money!