I have requested a payout of $853 and…

• I have requested a payout of $853 and not yet got it and nobody that I chat with can give me an update or time frame! I have received payouts here before and had no issue getting them within an hour. This time it has been way over that time frame. I have been in contact with 3 different representatives that have no answer for me! If I can get a reply or payout I would love to change this rating!

These guys from Ritz Slot are a…

• These guys from Ritz Slot are a disaster no matter how much you follow the rules they steal your money. They interrupt your bets for no reason. The absurdity continues when you make a deposit they receive the money from you very quickly but when you make a withdrawal of the money it complicates you a lot. And if you follow all but absolutely all the steps they ask you then they tell you that they are on the site and they are doing checks then your bank has I dont know what problem then you have to make another deposit to see if you are a real person but they take your money very easily and dont ask you anything. BEWARE OF THIS CATASTROPHE called Ritz Slot casino and those who are part of their family IT IS JUST A SCAM.

Refusing to pay. Disabled chat. The treatment of a loyal depositor.

• Update: one week! nothing has been done. Same excuses i was disabled from chat for asking to speak with somebody affiliated either casino for second time. No email responded to now over 5 months. Gaslighting supprt agents who copy and paste non-sense. Then when you ask to clarify th bs thy hav sent ...they will just say we have already replied to this question. Game providers dont take 6 days to confirm games are running properly. Loyal depositor for years. And this is the vip support level. Pia AlexWendy all fraudulent all corrupt. They wont even provide you with correct email address for support. Ive enjoyed playing at this casino for a few years. Deposited $4-5k in total withdrawals usually within the hour. Cashed $1300 a few days ago. Was told any minute for 8 hours then told high volume and disconnected from chat for another 8 hours. I posted a review here..and within minutes my withdrawal was paid. Appreciative and understanding I quickly erased my review here now same thing high volume no way to reach anybody actually affiliated either casino. No response from support via email in months. I love playing here...but Im mot feeling the confidence to make it my go to casino. 5k/month depositor. Three days in a row Chad is disabled me for the day for simply asking why my withdrawal hasnt processed yet. No response just disconnected like a bum. Thats how they treat winners apparently. I am still currently disabled from chat. I made contact with game provider again who informed me things might not bekosher. Update: chat was enabled. My message....please dont disable my chat for simply asking to speak with someone affiliated with the casino. Please. Within 10 seconds of sending this ...my chat was disconnected and disabled. Day four chat was enabled: had a long chat with the support agent who offered that compliance was still reviewing the withdrawal with game providers which is bogus. But thats it. I asked if revising my withdrawal would delay it. They said no I asked if I could make another withdrawal since theyve taken out four days to process this one they said no. So here we wait.Day 5: I asked why they wont let me speak to someone affiliated with casino. Four months + since anyone responded via email. No possibility of chatting g with personnel. I was soon disabled no foul language nothing. This was done by Wendy. Others that are absolutely no help are Alex pia. STAY AWAY take my advise. Im a longtime depositor here who could easily be their favorite fan this is their choice. Rica : support 1/19....no repsosne told me to reflect myself whatever that means. That was it. Them kicked me off for asking to speak with a supervisor. Kicked out of chat again. This is insane. I am a vip depositor for years. Lost thousands .

Hello

• HelloI registered at ritzslots casino on January 6th.On January 8 I decided to make one deposit first but unfortunately I lost it almost immediately.I decided to try my luck again and made a new deposit of $25 I managed to win from it and in the end when I had $250 left I decided to stop and make a withdrawal. If it matters then I didnt take any bonuses on any of the deposits. I played exclusively with my own money.I sent a withdrawal request and received a response:We regret to inform you that your recent withdrawal request has been rejected due to the multiple accounts found using the same IP Address. We take these matters very seriously to ensure the integrity and security of our platform.5.2. withdrawing from your user account the following terms apply:    (i) Multiple Account Policy: Withdrawals related to welcome bonuses first-time deposits (FTD) deposit promotions free spins free chips and clean deposits may be rejected if multiple accounts are detected under the same user or linked to the same IP address. Please ensure you have only one active account to avoid any issues.But here’s the good news! As a gesture of goodwill and to show our appreciation for your patience and understanding we will be crediting back your recent deposit amounting to $25.69 to your account.The credited amount should reflect in your account shortly. Please submit a withdrawal request in LTC amounting to $25.69 and we will process this refund for you.If you encounter any issues or have any further questions please feel free to reach out.Thank you for being a valued player and for choosing us!But I do not agree with this and if this is not a trivial mistake on the part of the casino then let them justify their accusations! Because Im an honest player. In all casinos I make deposits without using bonuses and play only slots so that there are no problems with withdrawal later! And ritzslots casino is no exception! I have only one account in ritzslots. No one else has access to it. Matches at the IP address are unlikely because I only use the services of my Internet provider and never connect to public wifi! And Im ready to go through verification which they didnt even ask me to do how can they even accuse me of having MULTIPLE accounts! Why would I do that? If I didnt use any bonuses? Should there be some kind of intent in multiple accounts? Maybe to circumvent self-exclusion? So Im ready to go through any verification but no one has asked me for it yet and anyway the casino ignores me. Or is it done to make a profit? Then let them provide evidence of how these mythical accounts that are supposedly connected with me are at least somehow connected with me hardly any other accounts play exactly like me if they find at least one such match then I will definitely be surprised. And why dont they reply to my email??

company has been struke off the…

• company has been strike off the business register for not filing do not play here claiming to have a business license yet they do not anymore no license no nothing just a website taking money . iv been trying to get my 130k from my account since I won back in april scam scam scam

It only gets one star because it makes…

• It only gets one star because it makes you pick one this place is a cheat it doesnt want to pay out to winning people.they lie about this.i supervisor is never available.i would not recommend this place to anyone.stay away.

Horrible experience stay away from this casino

• Horrible experienceI would not recommend anyone else to deposit to this casino who wants fairplay.Ritzslots sent me offers on my email which i accepted in good faith but it turned out to be just a way to collect deposits.I won 3833$ which they did not pay out.So i made a complaint against them on a third party platform.They was asked for an explanation to why they did not pay out any winnings to which they refused to answer and the case against them resulted as unresolved.There are plenty other online casino to choose from so my advice is to actually deposit to a casino that pay out as well if you win.

Avoid this casino

• Avoid this casino. I requested a withdrawal of my winnings followed all their rules and verification steps and my payout has still not been processed. I am waiting now 3 months+ I contact them every week. Customer support Livechat keeps giving the same response:At this time we are still waiting for a response from the Compliance team. Once we receive any update you will be notified right away. We understand how frustrating and exhausting it can be to wait this long without clear answers and we truly appreciate your patience.It’s extremely frustrating to deposit money easily they lure you in with nice deposit bonuses. But when you win big and wanne cash out you need to wait 3 months for your money..I would not recommend this casino to anyone looking for a trustworthy place to play. If you win big they will make excuses to not pay you out. Until they resolve my payout I cannot give anything but a negative review.

PLEASE dont waste your money here

• PLEASE dont waste your money here! This place is a scam! Ive lost thousands here and won very sparingly. Trust your instincts! If you notice things that dont seem right let that be a clue. Why would you need to always refresh your browser or log back in after completing free spins? Seem to always get kicked off the site right when the bonus hits? Today this happened to me repeatedly about 5 times. Right when I would get to the bonus I would get kicked off the site. I went ahead and wasted my 50 bucks to get a screen recording the last time. Figured it would be worth it

Long payout time

• I have been playing at this site for about seven months now and I’ve never really had any issues until now. I have requested a payout of a $800 and normally my payouts go smoothly. I have the payout within about an hour but I guess now because the amount is much more than I’ve ever Requested. I have not gotten it even though the site says one instant payout per day per customer which is apparently not true I have contacted the chat several times and they have not given me any answer. They keep giving me a runout and telling me that there is a delay in payments volume is high and they will get to it when they can. I would like to receive my money as the website states one instant payout per day and if there is some other type of procedure that has to happen because it’s over a certain amount then maybe they should state that on the website.

Mia is the absolute best 😍 She is…

• Mia is the absolute best 😍 She is helpful and make sure all my needs have been met. She also lets me know of all the great bonuses available.

I finally won a decent amount to cash…

• I finally won a decent amount to cash out. Over a thousand. Any withdrawal I made previously I had received within 15 minutes. Now Ive won a decent amount and now they dont want to pay. Say theyre waiting for the game provider to check spins and technical play. As if I could have cheated or something. Wont be depositing again. Dont deposit if you hope to cash out winnings evidently youre a cheater if you win.

This sight is fraudulent

• This sight is fraudulent. Do not waste your time. Do not waste your money.

I have been a loyal player for almost 2…

• I have been a loyal player for almost 2 years! I average at least one deposit a day and as most of us playing online understand most of the money that I’ve deposited has been lost. In the past when I have had a withdrawal request they’ve been process for the most part in a timely fashion with most being within 24 hours and some taking a couple days to process. However 2 1/2 weeks ago on November 21 I requested a withdrawal for winning winnings in the amount of just over $3000 and it’s still not been processed. I check in daily with the support team on the website and I’m told the same thing over and over again “ the compliance team is still waiting for information from the game provider.” I personally don’t believe that to be the case. I personally feel that because of the size of my withdrawal request they are delaying it and possibly not going to pay. Which is super unfortunate because for the past 2 1/2 weeks I have not been able to justify depositing any more money into Ritz Casino which is forced me to have to start looking for a new casino online. I’m super disappointed in this turn of event. I have reached out not only to support through the platform daily but also emailed the management team to payout team and their general mailbox half a dozen times without a response. I would gladly change this review to a five star review if they would process my withdrawal but until then I’m gonna continue to find other spaces online where I can voice this concern and worn other players against playing at casino because they will instantly process your deposit but apparently when you happen to get lucky and actually win a little money they refused to process withdrawals.My REGISTERED USER ID IS: ShelvinDean

My favorite platform to play

• My favorite platform to play quick easy withdraws tons of games lits of free spins and the live support always seem happy to help and extremely friendly

⭐️⭐️⭐️⭐️⭐️ An Experience I Will Never Forget…

• ⭐️⭐️⭐️⭐️⭐️ An Experience I Will Never Forget — Thank You Mia Pia Wendy & Iris ⭐️⭐️⭐️⭐️⭐️I honestly don’t even know where to begin because what Mia Pia Wendy and Iris have done for me goes so far beyond what anyone would ever expect from customer service. During a time when I was stressed overwhelmed and honestly feeling defeated these four incredible women showed me patience kindness empathy and true professionalism in a way that touched me deeply.Every conversation I had with them felt genuine — not rushed not scripted not cold. They listened. They cared. They reassured me when I felt stuck and they never made me feel like I was just another number. That alone means more than I can properly put into words. When you’re already dealing with enough in life having people treat you with compassion and respect makes all the difference.Mia’s calm and thoughtful approach lifted my spirits. Pia’s dedication and attention to every detail gave me confidence that things were being handled properly. Wendy’s warmth and encouragement made tough moments feel lighter. And Iris’s consistency and professionalism grounded the entire experience. Together they are truly an unstoppable team.Because of them what could have been an incredibly frustrating experience turned into one filled with trust relief and gratitude. Ritz Online Casino is beyond blessed to have these four representing the company. They don’t just do a job — they make a real difference in people’s lives.From the bottom of my heart thank you Mia Pia Wendy and Iris. I will never forget the way you treated me and I will always be grateful. You are truly one of a kind. 💙🙏🎰

Nasty scammers didnt let me ithdraw but…

• Nasty scammers didnt let me ithdraw but creating account ok they let dposit also dont go there

I have been waiting for 9 days now for…

• I have been waiting for 9 days now for my payout with the same response. They are waiting on the gaming company to review who has yet to respond despite them guaranteeing a 24 hour payout time. Customer support simply gives me the same ‘“rest assured we are doing everything we can” yet NOTHING HAS BEEN DONE. IVE BEEN GIVEN NOT A SINGLE STRAIGHT FORWARD ANSWER.

I went on their site and downloaded…

• I went on their site and downloaded their app for the first time yesterday. Well they gave me 21 spins for free. I turned the 21 spins into $600. Now I went to go cash out and they said I had to get verified so I sent him all the pertinent documents they requested. They come back an hour later in an email and tell me that I had three other alias on the same IP address which was b******* Ive never been to that casino. I said I could provide you with profit and loss statements to three other casinos that I lose thousands of dollars a month. I wouldnt really worry about no $500 $600 it was how they did me so I went back in my account. They left my account open even though they said or accuse me of having three other people on the IP same IP address. They took out all my money and have not contacted me back. No they are not a five. They are not a four. Theyre not a three. They are a one. I will never recommend that casino to anybody. So if you win and you wake up the next morning your money is gone. I told you so its the principal now and if I had if I was doing any kind of shenanigans why didnt they shut my account down? Thats because they dont want to pay when you win and left my xp points just robbed mesteer clear

not paying

• so sad not paying my withdrawal request