Slow

• I have been waiting for a payout that is advertised as instant for awhile now. The payout is only 105.00$. When I contact customer support they just tell me it’s in review and they don’t have an answer why it is advertised as instant!

Unwilling to release 5k$ withdraw.

• I’ve been using ritzslots for over a year ; I have given them all of my money the one time I won a substantial amount and tried withdrawing ($5k) I am getting the same exact story as these others on here. It’s so frustrating and so upsetting knowing I’ve blown so much money on this casino and never knew that I was never going to get the funds back if I did decide to cashout. I started writing my story below doesn’t matter tho because you DO NOT WANT TO DO BUSINESSS WITH THESE GUYS. They stonewall you and gaslight you. They sympathize with you over the situation but WILL NOT help. definitely was my favorite casino (favorite games) nice staff good bonuses.

Lotta fibbin goin on

• You know I might have written my own reviews here because I havent had too much luck with the machines but Ive read constantly how they dont pay out over and over again and thats a blatant lie cuz Ive been paid out probably over 10 times since Ive played there without an issue Within 24 hours usually within an hour so all these people that are saying that are just blowing smoke and you know maybe stop trying to withdraw so high amount you know there are limits to how much you can withdraw at once but I could stick up for them on this part they do pay out so dont take that one to the head people

Scam casinos

• Scam casinos this one Slotbunny and Slotzania none will pay you out all owned by same company. They won’t pay you do not deposit here. Been waiting 4 months

No response from management for a month.

• I sent management an email almost a month ago. Since then I have sent several more emails. Not a single one of them was ever answered. When I get on the live chat and then ask Support about them they always say they are going to follow up and to please give it more time. I cannot believe it has been almost a month and I have not heard from them. I will never make another deposit on here again. You will never get to talk to a manager and you’ll never get a response to your emails.

Please please please lower their score

• Please please please lower their score. I had been waiting three months for a 7000 payout with the same daily response- compliance team was waiting for the game company to review. Than thy blocked me from even being able to get on the chat. Out of 49 emails not one was responded to. Out of 3 months of almost daily requests to speak with a supervisor none was ever available. Now… I reverted the request and requested for a payout less than half the amount thinking perhaps than they’d at least pay something out- nothing and I am once again blocked from contacting the live chat… not that they were at all helpful. DO NOT USE. U will deposit a ton of money and if and when u win you’ll get nothing. They r a scam!!! Unlicensed and no way to report them.

SCAM

• SCAM. .Dont play here...SCAM.. I turned 50$ into 2000$ within 20 min and then chose to withdrawthey hold my money hostage and dont pay out. SCAM SCAM SCAM...i veryfied with selfie and id but they dont payits pending for days. Chat ass clown not helpful at all. SCAM

SCAM

• SCAM. .Dont play here...SCAM.. I turned 50$ into 2000$ within 20 min and then chose to withdrawthey hold my money hostage and dont pay out. SCAM SCAM SCAM...i veryfied with selfie and id but they dont payits pending for days. Chat ass clown not helpful at all. SCAM

THEY DON’T PAY WITHDRAWALS!

• I would give them less if I could! They operate without a Supervisor available at anytime.. MOSTLY THEY DON’T PAY WITHDRAWALS! SO DON’T EVER DEPOSIT cause you won’t get paid. They are thieves and I am turning them into the F.B.I. for cybercrimes

SCAM! They used to payout when I requested…

• They used to payout when I requested small payouts. Now that I’ve requested a payout over $650 I get different excuses every day why it takes time but no clear timeline. The excuses are copy and paste and it’s funny they don’t even remember which lie they’ve given in the previous chat. I strongly discourage you from playing here as they are dishonest and do not pay out on anything other than a minimal win.Don’t let the positive reviews fool you I felt positively about this place too when they were paying out $100 here and there.

I’ve been playing only this site for…

• User id is jshandilis12Email is jpshandilis@gmailI’ve been playing only this site for about a year now. Like a ton of other reviews on here regarding cash outs my first one was super smooth after kyc verification and funds sent promptly as stated in their terms and conditions. Since that cash out I’ve deposited around $2500. Yesterday I withdrew $1251 and it’s still pending almost 36 hours later. I’ve contacted support multiple times. Some say high volume of cash outs so delayed and some say awaiting compliance department to get verification from slot providers. Has anyone on here ever heard of an online casino needing to contact the slot providers for regular plays? This has happened once on a great site I use due to game freezing in middle of a bonus so I get contacting provider in a situation like this. But how can ritz brag about lightening fast cash outs when all cashouts after the first one need this ridiculous compliance check. It just makes zero sense. Yestersy I played only one slot actually and I took the liberty of contacting them directly to see what they say about this. I really do love this casino but messing with your players cash outs like this is not cool at all and by reading all the complaints this is common. Probably have been a lot more but changed after payment. I’d be happy to change my review and continue playing on this site as well but they need to process my cash out now and future ones instantly as stated in their own terms. I’m getting so frustrated at this point and it’s really showing terrible customer service and lies regarding instant cash outs

These guys from Ritz Slot are a…

• These guys from Ritz Slot are a disaster no matter how much you follow the rules they steal your money. They interrupt your bets for no reason. The absurdity continues when you make a deposit they receive the money from you very quickly but when you make a withdrawal of the money it complicates you a lot. And if you follow all but absolutely all the steps they ask you then they tell you that they are on the site and they are doing checks then your bank has I dont know what problem then you have to make another deposit to see if you are a real person but they take your money very easily and dont ask you anything. BEWARE OF THIS CATASTROPHE called Ritz Slot casino and those who are part of their family IT IS JUST A SCAM.

Disables chat. The treatment of a loyal depositor.

• Ok just okzz

Hello

• HelloI registered at ritzslots casino on January 6th.On January 8 I decided to make one deposit first but unfortunately I lost it almost immediately.I decided to try my luck again and made a new deposit of $25 I managed to win from it and in the end when I had $250 left I decided to stop and make a withdrawal. If it matters then I didnt take any bonuses on any of the deposits. I played exclusively with my own money.I sent a withdrawal request and received a response:We regret to inform you that your recent withdrawal request has been rejected due to the multiple accounts found using the same IP Address. We take these matters very seriously to ensure the integrity and security of our platform.5.2. withdrawing from your user account the following terms apply:    (i) Multiple Account Policy: Withdrawals related to welcome bonuses first-time deposits (FTD) deposit promotions free spins free chips and clean deposits may be rejected if multiple accounts are detected under the same user or linked to the same IP address. Please ensure you have only one active account to avoid any issues.But here’s the good news! As a gesture of goodwill and to show our appreciation for your patience and understanding we will be crediting back your recent deposit amounting to $25.69 to your account.The credited amount should reflect in your account shortly. Please submit a withdrawal request in LTC amounting to $25.69 and we will process this refund for you.If you encounter any issues or have any further questions please feel free to reach out.Thank you for being a valued player and for choosing us!But I do not agree with this and if this is not a trivial mistake on the part of the casino then let them justify their accusations! Because Im an honest player. In all casinos I make deposits without using bonuses and play only slots so that there are no problems with withdrawal later! And ritzslots casino is no exception! I have only one account in ritzslots. No one else has access to it. Matches at the IP address are unlikely because I only use the services of my Internet provider and never connect to public wifi! And Im ready to go through verification which they didnt even ask me to do how can they even accuse me of having MULTIPLE accounts! Why would I do that? If I didnt use any bonuses? Should there be some kind of intent in multiple accounts? Maybe to circumvent self-exclusion? So Im ready to go through any verification but no one has asked me for it yet and anyway the casino ignores me. Or is it done to make a profit? Then let them provide evidence of how these mythical accounts that are supposedly connected with me are at least somehow connected with me hardly any other accounts play exactly like me if they find at least one such match then I will definitely be surprised. And why dont they reply to my email??

company has been struke off the…

• company has been strike off the business register for not filing do not play here claiming to have a business license yet they do not anymore no license no nothing just a website taking money . iv been trying to get my 130k from my account since I won back in april scam scam scam

It only gets one star because it makes…

• It only gets one star because it makes you pick one this place is a cheat it doesnt want to pay out to winning people.they lie about this.i supervisor is never available.i would not recommend this place to anyone.stay away.

Horrible experience stay away from this casino

• Horrible experienceI would not recommend anyone else to deposit to this casino who wants fairplay.Ritzslots sent me offers on my email which i accepted in good faith but it turned out to be just a way to collect deposits.I won 3833$ which they did not pay out.So i made a complaint against them on a third party platform.They was asked for an explanation to why they did not pay out any winnings to which they refused to answer and the case against them resulted as unresolved.There are plenty other online casino to choose from so my advice is to actually deposit to a casino that pay out as well if you win.

Avoid this casino

• Avoid this casino. I requested a withdrawal of my winnings followed all their rules and verification steps and my payout has still not been processed. I am waiting now 3 months+ I contact them every week. Customer support Livechat keeps giving the same response:At this time we are still waiting for a response from the Compliance team. Once we receive any update you will be notified right away. We understand how frustrating and exhausting it can be to wait this long without clear answers and we truly appreciate your patience.It’s extremely frustrating to deposit money easily they lure you in with nice deposit bonuses. But when you win big and wanne cash out you need to wait 3 months for your money..I would not recommend this casino to anyone looking for a trustworthy place to play. If you win big they will make excuses to not pay you out. Until they resolve my payout I cannot give anything but a negative review.

PLEASE dont waste your money here

• PLEASE dont waste your money here! This place is a scam! Ive lost thousands here and won very sparingly. Trust your instincts! If you notice things that dont seem right let that be a clue. Why would you need to always refresh your browser or log back in after completing free spins? Seem to always get kicked off the site right when the bonus hits? Today this happened to me repeatedly about 5 times. Right when I would get to the bonus I would get kicked off the site. I went ahead and wasted my 50 bucks to get a screen recording the last time. Figured it would be worth it

Long payout time

• I have been playing at this site for about seven months now and I’ve never really had any issues until now. I have requested a payout of a $800 and normally my payouts go smoothly. I have the payout within about an hour but I guess now because the amount is much more than I’ve ever Requested. I have not gotten it even though the site says one instant payout per day per customer which is apparently not true I have contacted the chat several times and they have not given me any answer. They keep giving me a runout and telling me that there is a delay in payments volume is high and they will get to it when they can. I would like to receive my money as the website states one instant payout per day and if there is some other type of procedure that has to happen because it’s over a certain amount then maybe they should state that on the website.