WITHDRAWAL SCAM!

• So I have had an absolute shocker the past month with this casino. I have played this casino in the past and never had an issue withdrawing. I have never been asked for verification documents until last month. I won over 9000 no bonus used same card as usual. I hit withdraw and noticed after a day it was still pending so I asked online chat. They advised I had to complete kyc verification. After sending all documents (and having online chat confirm to me they were all correct as asked for)..... NOTHING! Absolutely nothing back from them! I get the same Ai generated garbage answers from online chat and I have to go through the same conversation every damn time! we require kyc documents I tell them I already did please be patient there is no eta for kyc verification you will be emailed this has gone on for an entire month! Now my online chats just get disconnected without an answer.I only deposited $100 to get the win so Ive cut my losses and ridded my self of the stress and given up. Do not believe the BS 4/5 star reviews on here this casino has 0 credibility and should be AVOIDED at all costs. And if you are reading this Royal Reels you are complete scamming scum bags!

The promotions and cashback system give…

• The promotions and cashback system give good value. Withdrawals are consistently fast.

Always quick with crypto withdrawals

• Always quick with crypto withdrawals. Good variety of games across slots live and sports.

I’ve had fun every session

• I’ve had fun every session everything feels fair and smooth.

Plenty of slot games to choose from

• Plenty of slot games to choose from never boring.

Withdrawal being held hostage!

• BEWARE NEW AND CURRENT PLAYERS!Played this casino for over 3 years and no issues with withdrawals. They would always pay out within 12 hours. Few days ago I had a good run and went to withdrawal. This time I got hit with the KYC requirement Sent everything over got told the documents were fine and now nothing.. its been over 72 hours now I have been in online chat each day and get the same ai generated answer. no eta cancelling withdraw not feasible while kyc is being processed I am now seeing a-lot! of people (spanning over the last 6 months in multiple online gambling groups on social media) being hit with the same issue and have not seen one person say that their withdrawal was processed after the KYC request.. Its giving exit scam vibes.. And now worried that my sensitive documents are being passed around to god knows who.. If by some miracle I get paid out I will post another review but Im not holding my breathe.****UPDATE****Account permanently closed with a BS excuse that the details on my acc do not match the documents All details were undoubtedly correct!DO NOT WASTE YOUR MONEY HERE! YOU WILL NOT GET PAID OUT AFTER GETTING KYCD!!!THEY ALSO USE PIRATED VERSIONS OF THE SLOTS WHICH MEAN THEY MANIPULATE THE RTP THEM SELVES!For reference:Search up Royal Reels exposed on youtube.

It feels safe and trustworthy

• It feels safe and trustworthy which is important to me.

The welcome bonus gave me a strong…

• The welcome bonus gave me a strong start very good offer.

I like how smooth and stable the games…

• I like how smooth and stable the games run here.

after 2 years of consistent withdrawals

• After two years of consistent withdrawals and fair play by royal reels and me i was hit with a kyc email today. im waiting to see if i will be ignored or they will actually stand on their word and pay out. will follow through with my next review

VIP benefits are strong

• VIP benefits are strong and the quick withdrawal speed makes the experience even better.

Great support team helped me real quick…

• Great support team helped me real quick when I had a dumb question about my bonus no attitude just straight help legends

Live games are high quality with stable…

• Live games are high quality with stable video and professional dealers. It gives a real casino atmosphere without the travel.

Slots load fast and the gameplay is…

• Slots load fast and the gameplay is smooth even during peak hours. Haven’t noticed any lag or technical issues while spinning.

Tried Royal Reels cause I was sick of…

• Tried Royal Reels cause I was sick of other sites taking ages to pay out and yeah this one’s been solid no muck around with withdrawals and they’ve got a huge range of games I mostly stick to the pokie section and there’s heaps of variety

One of the best sites I’ve used in a…

• One of the best sites I’ve used in a long time the promos are always changing and there’s always something worth checking out been lucky a few times and every withdrawal came through clean

Nice clean site runs fast games don’t…

• Nice clean site runs fast games don’t lag and cashouts go straight through no worries

Suddenly wont payout winnings

• Had been playing with no issues for over a year Ive withdrawn winnings seemlessly in the past the winnings were always in my bank account within a couple of hours and I was recommending this site to anyone when asked. I attempted to withdraw my winnings 2 days ago expecting the money in my account later that day. When it didnt arrive by the next morning I contacted support who gave me the 3 - 5 business day speech. I contacted them again later that day to be told I needed to supply my ID documents. Ive already supplied this information and there were no issues as like I said Ive done multiple withdrawals over varying amounts since I originally provided them with my ID. Nothing has changed since account inception my ID is still current and my bank account is the same as its always been. Support has been no help they keep saying its under review but cannot provide a timeframe. I have tried to cancel my request but Im unable to do this either. I will no longer be recommending this site as you cant trust theyll pay out even if youre a long standing customer whose easily withdrawn in the past. Dont use this site unless you want your winnings held for no reason.

Had a little issue where free spins…

• Had a little issue where free spins didn’t show up right away had to message support but they sorted it in like 5 mins so no biggie still rate the site overall

Customer support answered my question…

• Customer support answered my question late at night within a few minutes. That alone puts them ahead of most places I’ve tried before. Everything’s felt professional so far.