Impossible to withdraw

• Ive provided them with all the requested documents even a tax return. Now theyre requesting an apostilled document that they had already approved. They request documents one by one delaying the process. You must pass the verification process to make withdrawals but not to deposits. I dont recommend them; they wont refund your money.

This is a 100% scam!

• This is a 100% scam!! I have been in touch with them for 3 months now. My account has been verified but I am not allowed to withdraw my winnings! I have provided them with ALL the necessary documents apostilles etc. And in the end they saidthat it doesnt fit!That is their plan. Theyre a bunch of thieves! Who controls them? I want to file a formal complaint!STAY AWAY!!

Scam website

• Scam websiteIve been trying to withdraw my £100 for 2 years and yesterday I asked for an update they said to wait patiently. Hahaha morons. I already warned you.

SCAM!!!!!!

• SCAM!!!!!!DON’T MAKE ANY DEPOSIT!!!

Awful experience with this company

• Awful experience with this companyAfter recently signing up I had a win but this wasn’t applied to my account. I provided full evidence as requested including a photo of the win but the company (after much chasing) advised that their investigation showed no win that was the limit of their explanation! I then referred them to the details I had sent previously which clearly showed a win that was on the 12th March and I have heard nothing since and my account has been blocked. I therefore have no access to my current balance.I can only assume from my experience that this is a fraudulent site and would advise others to steer clear and not waste your money.

AVOID Royal Fortune – Scam Tactics to Block Withdrawals

• I’m leaving this review to warn others Royal Fortune is using dirty tactics to avoid paying out winnings.After I won money they asked for documents which I provided. They tried to find something wrong but couldn’t so they accepted them. Then out of nowhere they asked for an apostilled utility bill something that costs £45 to get! This is ridiculous and not something even the biggest betting companies ask for.They’re clearly trying to make people give up on their withdrawals by making the process as hard and expensive as possible. I’ve since checked other reviews and I’m not the only one many people are complaining about the same thing. This seems to be their strategy.They don’t want winners. If you win they’ll stall delay and throw obstacles at you until you give up.I’ll be sharing my experience across betting communities and forums so others don’t fall into the same trap.Be warned: Royal Fortune is not a trustworthy bookmaker.

Absolute scam of a company

• Absolute scam of a company. I waited 3 months to get paid out only £460. I was even told by them that if I did not take away my negative review on here that I would not be receiving my funds. Be aware everyone and never sign up to this before reading ALL terms and conditions which are very much against you at all times. Very very hard to get verified and even then it is very hard to get paid from them. I am just happy that I eventually got my money and don’t have to deal with them ever again. Sorry to all those who are still fighting with them

SCAM!!

• SCAM!!! If you try to withdraw more money than you deposited they will ask you for a million crazy documents like a selfie with a monitor a confirmation of your phone number tax return documents a utility bill with an apostille for which you will have to pay a lot of money and then they will not allow you to withdraw anyway they are a bunch of scammers. Never deposit money here. They will do everything to prevent you from getting your money.

Total Scam

• As others have mentioned you do not have any chance of making a withdrawal. I have submitted several proofs of address including bank statements all of which have been rejected. I would have serious doubts if any of the 5 star ratings relating to this company are genuine.

I dont recommend it

• I dont recommend it you wont win anything you can only lose and the promotions are fraudulent if you make a deposit you wont get a bonus its a waste of money and time

Antoher casino with fake amatic game…

• Antoher casino with fake amatic game…Antoher casino with fake amatic game provider beware from this site

People from UK be aware of this casino…

• People from UK be aware of this casino it is a scam …most of the games are not working here In..and in each provider they only selected few games that are scam and not paying anything…when when you contact live chat they closing it …this is biggest scam casino ..please everyone report it to fraud action police

Stay away from this site.i made deposit…

• Stay away from this site.i made deposit 100£ I sent my documents (driving licence and bank statement ) next day they sent me email they don’t accept bank statement 😂.they are mafia stay away people seriously you gonna loose your money there or to be clear they gonna take your money

Would not provide a link to licensee

• Prior to signing up would not provide a link to their license. Dont trust this site. Tonybet is safer and same odds / software.

Omg what an absolute rip dont bother…

• Omg what an absolute rip dont bother guys I have just literally had a round i recieved the bonus feature on big bass bonanza once with 4 scatters altogether in total from nearly 50 spins I recived the fisherman twice paying less than £3 what a complete joke rigged to death

Royal fortune casino

• Stay away from this betting site I have £5000 which I am trying to withdraw passed all verification months ago now they are asking for apostilled documents for my address and also to verify my ID again with a computer logged into my account while Im taking a selfie with my passport. Im pretty sure I wont see my money my own thought for signing up to this dodgy site. Hopefully somebody will read this and not make the same mistake.

Impossible to verify account and withdraw money

• It seems to be impossible to have your account verified and withdraw the winnings. I’ve 28000$ in my account at the moment and Gabriel Monsero on KYC@ are making it really difficult. Been trying since 25th of November to have the account fully verified but they’re keep asking me for more and more documents! First I’ve sent the proof of ID (Passport) proof of address my most recent Payslip and phone bill. Proof of I’m the owner of the credit card and even had to ask the card issuer to send an extra statement to show that I’m the owner of the card. And after all this I’ve been asked to take a selfie with my passport next to my face and the computer screen while showing my account name on the website ( which is also annoying because I had to go to a friend and borrow his laptop because I don’t have one myself ). And after this step they asked me to send a proof of fund or tax return.. I did that as well they got back to me saying it wasn’t accepted it because it was a screenshot and asked for a PDF file instead. I also sorted this out. And also keep in mind that it take roughly THREE days each time you send a document for them to even respond to you. And now I’m still waiting for their response again… I’ve seen they have been asking other player to send a stamped tax return paperwork .. so I’m pretty sure I’ll have to do this now as well.. which gonna cost me money to getting that sorted! I’ll continue to update this and change the review depending on the outcome of this.. but so far it has been nothing but stress and disappointment. I’ve been telling support@ royalfortune and alive Chat on daily basis as well and they keep telling me they have prioritised the case. Doesn’t seem like it unfortunately! Username: Perraboj A respond from @Royalfortune would’ve been great!

BE AWARE

• BE AWAREHAVE 2000 POUND PENDING WITHDRAWALS Right dont know where to start waiting 6 days for verification my account they keep asking for some weird things like Dear Patryk We hope this email finds you well! Thank you for sending your documents.We want to inform you that your proof of address document has been successfully verified.The relevant department is requesting from you to resubmit your identity for verification. Please follow these instructions to ensure that the ID is accepted:1.Take a selfie holding your ID close to your face.2.Include your computer screen in the background.3.Make sure you are logged into your computer account when taking the photo.Thats absolutely joke Allready then they ask for Dear Patryk Thank you very much for sending the selfie. The submission has been accepted by the relevant department and the verification process is moving forward. We would like to inform you that additional documents have been requested as part of your identification process. Specifically please send us the apostilled Source of Funds/tax return. ( meaning it should be certified and stamped as an official document by the competent authority of the country where the document was issued.) Thank you for your cooperationbest regardsThats another suspicious thing after I send all details still my account its not verified GONNA CHANGE THIS REVIEW WHEN THEY PAY ME !!!! User patros658

DISGUSTING CUSTOMER SERVICE

• Please don’t use this casino. I just joined tonight and deposited £20 which they say they match. They didn’t match it so I spoke on live chat. They said I had to claim it before I spent anything and I told them I did as I put the WELCOME bonus claim in. The person on live chat said I couldn’t have it. Very poor considering I was a brand new customer and you have to wager the matched deposit 35x anyways which is nigh on impossible. I closed my account straight away. What a very poor level of customer service. STAY AWAY

Terrible Experience - Avoid This Casino!

• I’m very disappointed with this casino. They promise you a refund ask you to submit all your documents for verification saying it’s necessary for the refund. After you do everything they ask they just reject your request and close your account without any explanation.Their customer service is atrocious offering no support or solutions. Most of the time they just ignore you. They also falsely claim to be licensed leaving you with no protection. After months of trying it’s clear I’ll never get the refund they promised. I strongly urge everyone to avoid this casino!