MAKE SURE YOU READ TERMS AND CONDITIONS…

• MAKE SURE YOU READ TERMS AND CONDITIONS OR THEY WILL KEEP YOUR WINNINGS

i won 950 euros and processed a…

• i won 950 euros and processed a withdrawl 5 days later i have received nothing!when i complained and asked for a timeframe they said they cannt give a timeframe closed my account and havent sent the email they promised!Avoid at all costs a complete scam

Thanks for the advice

• Thanks for the advice I will definitely be avoiding these scammers are scum. Please read and avoid don’t cave into the temptation and let these parasites eat you alive!!!!

BIG WARNING !!!

• It will be 14 days tomorrow. No money... Just lies and false promises.PLEASE play somewhere else.BIG WARNING !!!Update : Today 14 days have passed... As you can see more and more negative reviews are being added... Maybe from time to time someone gets their money but I think they are all fake comments...Report your case to Casino Guru... Everyone should see and know what the company is up to...TIP : Withdraw your deposited money... Whether by VISA or Mastercard... Report your deposit to the fraud department !!!

No withdrawal yet

• 84 hours has passed and my withdrawal is still pending. Not the 24 hours stated. Still waiting. Wont be putting 5 stars until received money. If this stays at 1 stars Ive had no money since 24/03/25

Withdrawal problems

• I requested a withdrawal in wed. 26th March at 5.30pmIt’s now Friday 28th my withdrawal is still sitting there and I have received no communication whatsoever from them. The whole procedure is stressful to say the least as you cannot get to speak to anyone other than the bot which is no help at all

Very good site and some good bounce to…

• Very good site and some good bounce to be had. And the chat is very fast and helpful

Delayed Withdrawal Processing – Awaiting Resolution

• I submitted a withdrawal request more than two days ago but it has yet to be processed. According to the companys policy withdrawals should be instant or processed within 24 hours at most making this delay quite concerning.Although the customer care team is courteous they have unfortunately not provided clear or satisfactory answers to my inquiries regarding the delay. I trust that this matter will be resolved promptly.Once I receive my withdrawal I will be happy to update my rating accordingly.

Get thru the verification process was…

• Get thru the verification process was like joining the KGB but well worth it in the end its the best casino on line I have ever played each game I only 20 p stake thats it.Some wins for that stake £100 + and for withdrawal very quick Best casino online I have ever played and Ive played plenty 👍👍

Scam i got sent a text from them saying…

• Scam i got sent a text from them saying i got 10 free spins so i login and the game doesnt even exsist

ID Scamming website 4 month and no money!

• This website ID scammed my friend Per. 10th december they told him to send his bank information + ID and of him holding it and they would send him his 470Euro. Its been 4 month now and they still wont send it. They are now ignoring his emails and when he try to talk with them in live chat they instantly close it. Please do NOT play here. The good comments you see are all fake which is super easy to spot. They are a bunch of liars ID scamming pricks. They dont even have a legit lisence since its not possible to contact them.If you have friends considering to play there please tell them to close their accounts ASAP and chose a different website.

0 stars menus is a crap slots missings…

• 0 stars menus is a crap slots missings and providers and very low rtps at the slots 15 times in row the same slot buy bonus never money back or profits players don’t play to this scam casino with fake licenses

AWFUL

• I previously gave 3 star. I take them all back and I would give minus if I could. They only got this 1 star simply so I could leave review. ABSOLUTE GARBAGE of a site!!!! All decent games have gone. Don’t bother depositing especially when there are so many better ones out there

Disappointing.

• Disappointing.I’ve always found this to be a good site with a good selection of games and good live chat support but their current withdrawal timescales coupled with their absolute refusal to give any timescales when contacting them is extremely frustrating. I’m constantly advised that they’ve “requested this be processed urgently” or “escalated the matter” which is clearly a lie designed to get people off of chat as none of these so-called escalations have had any effect whatsoever. Chat staff are very vague using words like “soon” and “being processed” but when you ask what their definition of “soon” is they just say they can’t give any timescale which is frustrating.Had they said from the off that there were withdrawal delays due to high volumes and withdrawals were taking up to however many days this would have been understandable but the lying about escalating refusal to give timescales and just generally leaving customers in limbo is really poor customer service and has put me off using this casino going forwards which is a shame as if they had just been transparent about the issues this could have all been prevented.I’ve been waiting 3 days so far for my withdrawal 3x theor advertised maximum timescale and I’m absolutely fed up now

Avoid this casino

• Absolutely terrible I had a bonus won money and they decided to cancel it for no reason then told me I received it 2 days ago and it had expired that was lies the advisors are rude and will not help but there happy to take your money from you would not recommend playing on this site at all one of the worst casino sites going around!!!

Do not play here

• This is the second time now I have made a withdrawal and been told I haven’t verified even though I’ve played for over a year and verified many times I have sent all the right documentation and got ignored now I am being ignored again when trying to withdraw. The site is good other than there withdrawal issues I will change my review once this has been resolved. Update : I have now been emailing back and fourth with support all week I have provided the requested documents multiple times and I always get the same response asking for more documents. Summary is do not play here as soon as you get a decent win they’ll hit you with 100 kyc verifications even after verifying you before and even when you send the documents they ask they’ll ignore you and ask for the documents again.

Now im not going to slate chat or say…

• Now im not going to slate chat or say these people dont pay out as i have recieved every withdrawal but dont believe a word they say about fast withdrawals or aim to have it processed within 24hrsLast week my withdrawal took 76hours (thats with me having to verify) and now that im fully verified my next withdrawal is taking even longer. 100 hours and counting now. Been told several times that there is no issue with it and itll be with me soon. Yet they cant define soon so you dont know whether itll be processed in 1 day 5 days a week a month or a year!Its unfortunate because other than that the site is good with great games. The chat support do take a while to respond sometimes and are always friendly but it gets a bit tiring hearing the same generic script from them when trying to assertain when you will get your withdrawal processedI shall update this with exactly how long this withdrawal took once its processedEdit: 101 hours now processed and in my bank 5mins after processing. See you do get it but it takes an age. Ill up my 1 star to 2 stars just because im happy i finally got it and because the games are good/chat team polite and as helpful as they can be

ID Scammers do NOT trust their good reviews!

• They have ID scammed me i got proof! Do not trust their good reviews you can easily see that its something theyre making on their own with lots of different accounts. They told me 10th december 2024 i would get my 470Euro i just had to send them my bank information + ID and of me holding it which i did but ive gotten nothing. Its soon been 4 month yes 4 month and they still will not give me my money and keep ignoring my emails. They ID scammed me so hard and please do NOT do the same. Please for your own sake do NOT play here its NOT safe! There is tons of other casinos you can play on thats legit and make sure its MALTA registrer and got a REAL lisence.Slotmonster Lisence is NOT legit there is no way you can contact them. I have also made a youtube video about them which you can find ify ou look up their name. Read their reviews and youll see ALOT of them with same issue as me.

Withdrawal day 4 doesn’t seem like it’s…

• Withdrawal day 4 doesn’t seem like it’s happening does it reviews are real it seems I’m all verified aswell no bonus so no reason to not pay out

All these reviews saying they dont…

• All these reviews saying they dont payout etc are fake or havent read bonus terms properly. Been playing slotmonster for months now and not one issue on deposit or withdrawal takes a few days but you definitely do get paid out.