EDIT: Issues addressed and Bonuses re-issued

• Edit: Surprisingly an agent from spinaway.ca reached out to me to fix all of the issues that I spoke about like serious round of applause Ive never had a team actually reach out to me when I made a complaint Shoutout to Sara and Iris they seriously knocked it out park thought they helped over email instead of in person live-chat.Still only a 4/5 because the customer support is seriously understaffedTakes part in Several practices that are listed as Illegal or Forbidden under AGCO and Ontario Igaming Laws:-Constant emails saying I have a deposit bonus available but when I log in there isnt anything-Daily spin wheel will grant you free spins which which will say not available when you go to the game and the support team will lie and say they expired.-support wait queues between 2-4 hours-I made a small $200 deposit with a 100% match bonus but the website went down for 8 hours and the bonus apparently expired at midnight it took 48 hours to approve my withdrawl even though they already had all of my information and I never had to wait that long before.-customer service will say we will get back to you or we are escalating this and then not message you for weeks and ask the exact same questions again.-while waiting for a withdrawl to be approved will send constant notifications that you can cancel your withdrawl to play instead of depositing more to bait you into spending more money or losing your winnings.

Definite software issues

• Definite software issues especially but not limited to with location verification. Very frustrating to the point I dont bother with it anymore.

Not a scam as others are saying

• Not a scam as others are saying. I won $15000 and $4500 two different times and have had 0 issue withdrawaing via e transfer in Ontario. However they need to create an app with better user interface as I have had multiple issues with being logged out issues confirming location and constantly reverifying my information upon login. Not the best of the online casinos but certainly legitimate. Poor customer support.

From the first try to login

• From the first try to login I got a block in the chat i waited about than 15 minutes to fix my issue. They requested ID and a selfie with the ID I didnt feel comfortable. Bad experience for me. I requested to close my account permanently.

I used to love this site and had no…

• I used to love this site and had no problems with withdrawing my wins. This last time I tried they will not give it to me. I have tried chatting with support and they told me to contact them tomorrow three times. Then its been escalated and still no results. Support people are idiots. SCAM!! DO NOT PLAY AT THIS WEBSITE!!!

Top casino…

• I’ve had no problems so far with this casino and would recommend

Great casino

• Great casino plenty of bonuses and paid out within a few hours best customer care would recommend… GOOD JOB

I tried to have fun here

• I tried to have fun here it just sucks money with no fun

Stay away from this site cannot…

• Stay away from this site cannot withdraw funds i will be going to small claims court to get my money back STAY AWAY

Formal Complaint – SpinAway.com

• I’m writing as we speak a complaint against the online gaming site SpinAway.com at igaming Ontario. After winning $2500 I attempted to withdraw my winnings only to be informed that I needed to fulfill wagering requirements due to a bonus I had received.I complied spending over 15 hours playing. My balance eventually dropped to $1000 and the site confirmed that the wagering requirement had been completed 100% making the funds eligible for withdrawal.However after submitting my withdrawal request and waiting several days I received an email stating it had been denied due to a supposed “bonus violation” tied to a single $5 wager. This claim is completely false—my bets were consistently under $2. Even if such a rule exists it was never made clear and appears to be used arbitrarily to withhold legitimate winnings.To make matters worse they credited my account with $250 as a so-called “gesture of goodwill” which feels more like a tactic to avoid paying the full amount I’m owed.I strongly believe this is a deceptive practice and they are doing everything they can in order not to pay me what I am owe.

If I can give no start

• If I can give no start I would. This site is scammer site you can’t never withdraw any money out of it it would constantly keep give excuses to hold your withdrawal I play many casino sites this for sure it’s one of the worst you better off ply somewhere else.

In last 3 months I opt in for free…

• In last 3 months I opt in for free spins with deposit..I do not receive. Go to HELP they do absoloutly nothing.no help and just scam to get you to deposit more

spinaway casino should be avoided by…

• spinaway casino should be avoided by everyone who plays online casino.because spin away casino is very greedy and deceptive you will just have problem when you dealt with this casino.

Great casino fast payout

• Not sure why all the bad reviews. I deposited $100 and won cashed out at $300. Once I was verified the money was in my account within an hour.

Im experiencing same problemchange…

• Im experiencing same problemchange password but not working says must update

awful scam site that poses itself as a…

• awful scam site that poses itself as a reputable casino.

Scammers

• At first Spinaway would pay me. This year my credit card was compromised and I had to change it. They’ve updated my card in their system but in order to get paid I need to verify my account AGAIN! they keep asking me to verify documents not associated with the new card. I don’t know if it’s new management (scammers) but I’ve provided all documentation they asked for (over 10 documents I have nothing left to give) and they will not not pay me . I currently have a withdrawal of $2000. Don’t waste your money there is so many other gambling sites that won’t scam you and you can actually talk to someone if there is a problem. i have multiple people responding to an email and non of them read what the other wrote. So they say the same thing over and over. Just going to give up and delete my account soon. Scammers!!!!!!!!!!!!!

ALL the NEGATIVE reviews ARE TRUE

• ALL the NEGATIVE reviews ARE TRUE! As I played a few $100 bonuses is a sneaky sneaky way to money grab from you. If doesnt do no good pay out only by $20 AND yes they are right. You gotta play and play until its lowered to a shxxty amount where you can finally take it out which is back down to $50. This site is a total scam only pay out every few months after you put lots in to make it seem like you finally won. But in reality you won HALF back what youve been putting in. Barely.

Don’t give Your Money to these Guysi…

• Don’t give Your Money to these Guys waited for more then a week and they still did’n pay out my withdrawal but they take Your Money in seconds no Problem

You dont pay outcrap

• You dont pay out