quality betting site and exceptional…

• quality betting site and exceptional customer service. 👍

I left a one star review on here on…

• I left a one star review on here on July 31 for them not honouring their betting bonuses.A few hours after that review my account was closed with over £50 in it I assume for punishment for the one star review. I was told that in 2-5 days the withdraw would be sent as it already was apparently but behold 7 days later my money is not with me.Closing accounts of disgruntled customers is naughty business indeed.I had to delete my old review since the person responding made it all about the bonus.I do not care anymore for the bonus I would like my money back.

If you like bonuses AVOID THIS SITE

• If you like bonuses AVOID THIS SITE. They give you absolutely nothing. They presently and consistently have a bonus wheel and there is no point in using it they literally give you 1 or 2 free spins every day which is nothing at all not even a penny how can you call nothing a bonus ahahaha. I have had the same result 7 days running. They say they have no control over it. Well someone does! Appalling bonuses no matter how much you spend. Customer services just dismissive and unhelpful. If anyone can suggest a good site for bonuses please comment. I need a decent site to play where regular custom and spend is rewarded. They used to be good but since Betvictor took over bonuses are now non existent. UPDATE just had another spin and again 2 free spins nothing! The odds of hitting the same thing out of 6 different bonuses are unbelievable. Fixed as f! Please do yourself a favour and find a decent site this isnt one for bonuses at all. Contacted customer services got the same as always dismissive text hook answer you always get! No competition as all sites owned by 3 companies and customers suffer for it.

Irene made me feel welcome and she…

• Irene made me feel welcome and she answered my question correctly and effectively well done that employee

Levi had an excellent service

• Levi had an excellent service

Do not bother they will close you…

• Do not bother they will close you account and keep any balances even after you make a deposit with your own money awaiting final response in order to proceed my complaint with the gambling commission and IBAS

Had issues with promotions

• Had issues with promotions. Adam sorted it and was very helpful

I had an issue with a sign up…

• I had an issue with a sign up promotion went on the live chat and spoke to an agent called Sheigh. In less than 10 minutes then issue was explained and resolved cant ask for more than that.

Impressive Customer Service

• Ive had a nightmare recently with bookmakers so to get such good customer service (thanks Jim) from talkSPORT BET was a breath of fresh air. Im still a new customer so time will tell just how good they are but first impressions are great and happy to be a new customer.

I had an issue with my bonus bet but…

• I had an issue with my bonus bet but Gina in the help desk was so helpful. She assisted me so quickly. Excellent service

The support team is very responsive and…

• The support team is very responsive and helpful. Gina was very patient with me and answered all my questions. Great job!

Joining bonus was not credited to my…

• Joining bonus was not credited to my account. Went to the online help and Levi very kindly sorted it for me. Top marks for customer service!

Charlie you legend

• I joined yesterday and chose the football bonus. Like a donkey I cashed the bet out and voided a £40 bonus 🙈 When I asked the customer service team if this was the case Charlie my advisor confirmed that cashing out did indeed void the bet! But Charlie being the absolute legend he is said he would reinstate the bonus in good faith anyway. If you ever read this review... the film was the best Sci fi film ever made. Terminator 2 judgement day classic watch 😎

Vicki was very professional and…

• Vicki was very professional and reactive to my request.

Great customer service from Jim

• Great customer service from Jim - quick and helpful

Great customer support…

• Jim was extremely helpful and very efficiently resolved my account query

Alan help me with my query and he was…

• Alan help me with my query and he was so helpful and managed to solve my issue. Two thumbs up for him!

Pablo was very helpful and credited me…

• Pablo was very helpful and credited me a free bet despite a mistake my end. Very impressed and grateful thank you Pablo!

Welcome bonus blunder - Great live chat experience with Ana

• I tried to opt in for a welcome bonus but cashed out as I backed the wrong horse on accident. I then placed a second bet that didn’t qualify. However I was able to speak to Ana on live chat who was very responsive and quick to review my query. She did see that I’d messed up the offer by cashing out but was very kind and offered a gesture of goodwill to give me the bonuses as my second bet would have qualified if I didn’t make the original mistake. Thank you very much Ana!

IBAS have this company on their radar

• Was good. TalksportBet (sister to Heart Bingo) originally agreed to leave my account open after BV (parent company) previously tried to close it with live bets which they claimed never existed (I took them to IBAS and won). Unfortunately for them I had screenshots of the bet. When they reinstated my accounts I agreed to take down this negative review of their operation.For the last few months I have continued to use some of their sites but when I signed up to another they placed restrictions on all of my accounts with Heart Bingo Betvictor etc... again. Really not a trustworthy operator. I would look elsewhere if you want fair treatment and fair play. Negative review to follow for Betvictor tomorrow.Date of experience: July 18 2025