REDEMPTION REDEMPTION REDEMPTION…

• REDEMPTION REDEMPTION REDEMPTION REDEMPTION REDEMPTION REDEMPTION REDEMPTION STILL HAVENT RECEIVED MY $500 IVE GIVEN THEM ALOT OF MONEY BUT FOR $500 ITS BEEN SINCE 6/12/25 AND ALL I GET IS ITS STILL WITHIN OUR TIME FRAME OF REVIEW !!! THIS IS BULL 💩!! YOULL NEVER RECEIVE ANOTHER DIME FROM ME!! IT DONT TAKE 3 WEEKS TO RECEIVE MY MONEY TO PLAY DOES IT??? I JUST WANT MY WINNINGS THATS IT ! THE MONEY FACTORY YEAH RIGHT!!

The money factory is fun and easy to win

• The money factory is fun and easy to win

I’ve played on this site for a while…

• I’ve played on this site for a while now and this is the first time I’ve ever had a problem. Just like with everyone else I put in a redemption June 5th for $200 now any other time I would have received my payment which is few and far between since it is unrealistically hard to win anything from them but that is a different issue. It is now June 27th that’s 16 days and just like all the other complaints on here about the redemption processes time frame are true word for word they went from 0-72 hrs to 7 days to 14 days and keep saying the same thing every time I contact them. It’s ridiculous all other sites pay out immediately or within a 24 hour timeframe. I just like everyone else here just wants what is owed.

Horrible Redemption Process!!!!!

• The game selection is great but the biggest problem is the redemption time it says 72 hours but mine is going on over a week feels like it might not never make it on top of that when you reach out they dont give you no kind of update or answers on why and as a player I think redeeming your winnings is number 1 at every casino if i ever do get my winnings from them ill give them a few more stars everything else is great with the casino

Very slow redemption

• I was having a great experience won put in for redemption. That was over a month ago and I’m still waiting on my redemption. I have spoken to them several times and had it escalated to managers for review and I’m still waiting.

Fun games for sure

• Fun games for sure. Even fair play id say. Worst cash out times across all sites. 3 weekdays and you will still be pending. They want you to cancel so you spin an lose. I wont though.

Thieves!

• I’m frustrated with The Money Factory at this point I think they are a bunch of thieves and the positive reviews they get are either paid for or posted by them. They locked me out of my account and wont do anything to help me get back into it. Too many customers are complaining about their redemptions and the customer service smells like yesterday’s diapers. What we should all do is get together and file a lawsuit against them. They should not be operating in this country with such unethical business practices. I would definitely rate them -(0)! And I plan to go to every media site there is and inform them about their casino. Keeping it real 💯Roberta Wilder-Johnson

DO NOT DO BUSINESS WITH THESE GUYS

• DO NOT DO BUSINESS WITH THESE GUYS. I am genuinely in awe right now. The fact that I haven’t gotten my $200 redemption after having it submitted on May 26th is utterly disgusting. The online chat is no help. They all say the same thing from a copy and paste script or they are really A.I. bots. At first it was “redemptions usually take 2-3 days but can be up to 14 business days” now that it’s been well over 20+ business days it’s “we’re sorry no update but we will keep you posted bye”. I’ve truly never had this issue from any other social casino other than money factory. They refuse to payout my money or give any status update. However they Bombard me with promo emails asking me to deposit. This is the the WORST social casino ever. They will happily take your money but will not pay you outb hen you win. Stay far away

Just like the other crap sites $300 in…

• Just like the other crap sites $300 in spins and nothing!! Alls dead spins!!!!

If I could give 0 stars I would

• If I could give 0 stars I would. Forget about redeeming any money. Been over 16 days for me. They give you the whole 14 business days run around. Then they give you the verification time could be longer bullshit. Live chat is nothing but AI bots that say your redemption has been escalated to a manager but its nothing but BULLSHIT. STAY AWAY AND DO NOT SPEND YOUR HARD EARNED MONEY HERE. PLENTY OF BETTER OPTIONS THAN THIS SHILL. WE NEED TO ALL FILE A CLASS ACTION LAWSUIT.

BE VERY CAREFUL!!

• They do not pay. be very careful. It’s been since May 2 2025 since they sent me a fake transaction claiming they sent money to my bank. Nothing there- over 20 emails sent to them and always get AI responded answers that lead nowhere. Here is the latest AI generated response:If your bank still cannot locate the deposit email support (ATTN: Danielle) with the written response you receive and we’ll work directly with our processor to resolve it as quickly as possible.Best regardsThe Money Factory Team I have followed thru again with my bank who says they need to initiate the ACH Trace. I contacted again to the atten of Danielle in at least 7 emails and continue to receive AI generated response. There probably is no such person named Danielle because if they truly were legit I would think that this would have been resolved 7 weeks ago instead of giving a run around to the person who clearly being scammed.

It’s been a week since I contacted…

• It’s been a week since I contacted support because my redemption was not being processed and I was told the issue would be “escalated”. As far as I can tell this is just a flag saying that without anything actually being done to escalate it or even check into the problem. It’s been 28 days since my initial redemption request.

I saw mixed reviews before signing up…

• I saw mixed reviews before signing up when it came to how long it took to redeem your prizes. My first withdrawal was on 5/26/25 way over the 14th business day. My second redemption request was on 5/31/25 and nothing has been sent. I keep getting the round around from customer service and say I will get a responds within 24 hours and multiple times I have not heard anything back. I have been holding off on writing this review because I really enjoy the site. The game selection is great and the experience has been good up until this point. I want to deposit more money and keep playing but I don’t feel like I can trust this site right now unless something is done about this.

I requested my money on 5-30-2025 and…

• I requested my money on 5-30-2025 and they still have not paid me. Their phone number does not work and they don’t respond to any messages in the chat on the website. I just want my $100. I’ve also sent him an email to no avail. Today is June 25 2025 and as you can see it it’s almost been 30 days.

BEWARE!!! SCAM!!!!

• They are quick to take your money no doubt but if you try to redeem goodluck getting your money.. Huge thumbs down! STAY AWAY!!

View part two I have got not on my…

• View part two I have got not on my redemption that is over $1000 and I emailed them after they replied to me and still nothing

Redemption is a JOKE!

• I have been waiting since May 15 2025 for my redemption!!!!! 6 weeks!!! Everytime I chat with a agent i get the same line. Were going to reflag it to move things alone and nothing STILL havent moved. Never AGAIN!

Not happy redemption is a joke

• This is my 2nd redemption the 3rd attempt 1st attempt canceled after 7 days 2nd attempt cancel after 12 days. 3rd attempt today 27th makes 9 days into the 3rd... still on pending... they claim they are in a back order. More excuses. Now everytime I try login in it loads slow. Like turtle slow. I will be back with updates.

I have been waiting for my 300$…

• I have been waiting for my 300$ redemption since may 262025. Which is way past 14 business days . They said they escalated it and would reach out within 24 hours. That was over a week ago. And I have not heard anything from them .

DO JOT PLAY

• DO NOT PLAY!!! Try wow Vegas or crown coins!!! DO MOT PLAY!!! Scammers!!!