Quick payouts

• Quick payouts clear rules exactly what I wanted.

The balance between fun and…

• The balance between fun and professionalism is spot on. Too many casinos either push you too hard with constant offers or feel too rigid and complicated. TrueLuck manages to create a space that’s both entertaining and reliable. You can enjoy the thrill of winning without the stress of worrying about unclear rules or slow payouts. It’s rare to find that balance and they’ve nailed it.

I’ve tested many casinos

• I’ve tested many casinos but this one really values players. It’s not just about flashy ads or temporary promotions there’s a real sense of fairness and stability. Whether you deposit a small amount or play big the treatment feels the same respectful and professional. That consistency is what sets it apart and why I plan to keep playing here.

Oh boy oh boy

• Oh boy oh boy out of all casinos i played at in my life this is the absolute worst ever. The customer service is unbelievable they dont give a s..t about you.they do NOT respond to email even if you request 10 times a day that you want to close your account. And be carefull if you cone in contact with ANN of course she does not exist but whenever you need her she is “off duty”. And she was “off duty” everyday😂 please people i am warning u DONT PLAY HERE!!!

Dear TrueLuck Support

• Dear TrueLuck SupportThis is my final request for the immediate closure of my player account.I require: 1. Written confirmation that my account has been closed and 2. A full explanation regarding the issue of duplicate slot games I previously reported.The presence of duplicate slots raises legitimate concerns that these may have affected the outcome and chances of winning – for example by providing different versions of the same game with altered RTP or through unauthorized modifications. Such practices are unacceptable and call into question the fairness and integrity of your games.If I do not receive confirmation of closure and a clear explanation within 7 days I will forward all correspondence and evidence to the Kansspelautoriteit (KSA) and other relevant regulatory authorities.

The layout is so simple

• The layout is so simple I never get lost finding games.

What I like most is the trust factor

• What I like most is the trust factor everything works as promised.

The personal touches like birthday…

• The personal touches like birthday bonuses make it stand out. I didn’t even have to ask for it the bonus just showed up in my account and it was a pleasant surprise. It’s those little gestures that make you feel noticed and appreciated as a player not just another number. Loyalty here is rewarded in a way that feels genuine.

I deposited a total of 160 euros

• I deposited a total of 160 euros 95% of which across various games and stakes was simply EMPTY! The casino charges a mysterious deposit fee and the deposit method doesnt matter because the fee is added before the transaction begins. After the first contact attempt they blocked me from almost all casino options and of course I was blocked from chat support. You cant even write to chatbot which is a complete joke. As for the commission they have their own expenses and keep repeating it over and over again: they dont charge any additional fees and that refunds are out of the question. They dont respond even after providing proof in the form of a bank document. I havent received any response via email since the first two weeks I wrote and I dont expect a response. A complete scam and fraud. I dont recommend them unless you want to see empty spins in the game.

I recommended it to friends

• I recommended it to friends and they were impressed too. One of them is really picky with casinos but even he said the withdrawals were faster than anywhere else. Another friend loved the clean layout and how the games just worked without lag. It feels good to share something that actually delivers and now we sometimes play together and swap tips.

Seamless Mobile Play

• Playing on my phone has been seamless. Zero lag during long sessions.

TrueLuck feels fair

• TrueLuck feels fair. Wins and bonuses don’t come with hidden strings.

I’ve withdrawn several times already…

• I’ve withdrawn several times already and every time was smooth.

The loyalty program feels rewarding

• The loyalty program feels rewarding not just for new players.

I appreciate that they don’t spam my…

• I appreciate that they don’t spam my email like other casinos. On most sites after signing up you instantly get flooded with “exclusive offers” that aren’t really exclusive at all. Here it’s different when I do get a message it’s actually useful and well-timed. That makes me feel like they respect my time and attention which is a big plus.

31 august i made 20eur deposit

• 31 august i made 20eur deposit which never reached me . Till now they didn’t fund me my money back always excuses . i wait 16 days THEY STOLE MY MONEY.!!!! i wil go POLICE NEVET PLAY Here

Deposits are instant

• Deposits are instant. I can jump into games without waiting.

So after complaining on here and true…

• So after complaining on here and true luck replying on here they still will not close my account after been previously explained to them that the was gambling problem and I wanted my account closed they asked to fill in surveys which I did and they told me my account would be closed after this!I left a previous review here regarding this situation and they replied to me on here that I need to contact them to get this done!keep in mind this has been going on for 6 months which is completely against rules terms and conditions in regards to safe gambling I’m taking legal action this time as they still have my account op and are preying on vulnerable people by not closing there accounts when requested and continue to allow deposites!they will not reply to any email that is sent but they have the time to reply on here to advise u that they will help in any way possible and that they take responsible gambling very serious!which in fact they do but not in the legal way this is completely and utterly illegal who can I contact online to get this company to close my account as they will not close it!stay away from this company at all costs is there a legal team online in which I can get my account closed!I have a previous here a few treads down that they replied to saying it would be dealt with but here we are again in the same situation

Subject

• Subject: Request for Refund – Invalid Gambling Contract (CRUKS Registration)Dear Sir/MadamI have been registered in CRUKS (Central Register Exclusion of Games of Chance) since 30 June 2023 due to my gambling addiction. Despite this registration your casino allowed me to gamble. This is in violation of Dutch law (KOA Act) and therefore the contract is invalid.Based on Dutch Civil Code article 6:162 (unlawful act) and European consumer protection law I hereby request a full refund of my deposits.So far I have deposited a total of [insert amount] EUR with your platform. I request that you refund this amount within 14 days to my bank account:IBAN: NL53 ASNB 8831 3322 28Name: B. RedzhebIf I do not receive a response I will file a complaint with the Dutch Gambling Authority (Kansspelautoriteit KSA) and take legal action including reporting this to your payment provider.SincerelyB. Redzheb

They don’t close my account after…

• They don’t close my account after begging for over a week… the chat keeps telling me to send an email and on the email they don’t even reply to my request… just suggesting new games… this is illegal and ridiculous!!! It’s my right to close the account !!! BIG SCAM !