Vegas hero is a scam I won a total of…

• Vegas hero is a scam I won a total of R2400 and was never paid I kept sending them proof of account and bank statements all they say is we will get back to you now the site is no longer working in my country no feedback or whatsoever my money is gone.. What a bad experience.

I never ever spent money for this crap!

• I never ever spent money for this crap!Im spending more enough Im trying so many games 20/25 p bet. But after 100 spin Im get max 96 penny back.The next Im trying the buffalo nothing extra every free spin payout max 2.60 pence. What is this game series no RTP 0 . Wheel this is my last trust me if I watched back omg I never had this bad gambling experiences anyways.Im forgetting that I have to write here the welcome offer fake nothing no free spin or extra money.So many fake 5 star reviews in here .

HONEST

• ok so fair enough we have to jump threw a few hoops for registering happy to take our deposit but then request more for a withdrawal? they are following legislation there is no vendetta haha x i love this site won and lost a few time but ultimately always paid fairly and thats all i need from a casino site ignore the hay sayers your money is safe and coming to you :) once id verified never no issue withdrawing x

mutual respect is often hard to find

• mutual respect is often hard to find but at Vegas Hero its the icing on the cake.not only do they have a clear and easy to use site with great games easy banking options and an efficient chat service they also make u feel valued as a customer by rewarding you with bonus offers and surprise free spins when u least expect it . cheers VH

Great casino.

• Great casino.Dont see what all the fuss is about they say the casino takes ages process your withdrawal but I received mine within 30 minutes. Had a few decent wins from this casino never had a problem. They offer deposit bonuses often more than most casinos. They have all the best slots and live casino. The main problems I see is people depositing with mobile bill which is just ridiculous Ive you deposit like that just deposit with a debit card you will have no problems.

I made a withdrawal for a large sum on…

• I made a withdrawal for a large sum on the 27/09/2022…. I was then contacted via email requesting verification documents fair enough…. I sent in all documents required a few days went by and they verified my account. My large withdrawal was then cancelled and put back in my casino account and I was told to withdraw via bank transfer which I’ve done. Ever since had the run around been told my withdrawal is being reviewed and someone will contact me with updates. Still nothing on 1/10/2022. It seems they don’t want to pay out so I’ve now gone to the gambling commission. They managed to process a withdrawal of £100 on the 27/09/2022 within 30 minutes but are taking forever to process the large amount. There was absolutely no bonus connected to any of the deposits I made to win the large ammount either and I am entitled to 100% of the winnings and will update accordingly

Love the site but keep cancelling my…

• Love the site but keep cancelling my withdrawals because of technical issues** then funds put bk into my casino account was short. Withdrawals pending again will see. Stilllllll waiting on verification!!Not acceptable vegashero i am still waiting!All sorted now where the help from a very friendly support agent!

Initially thought this was a great…

• Initially thought this was a great site payouts where good but having issues with two that happened on the 26th October finally got confirmation processed 14th November but as of today still nothing in account. I have constantly been given conflicting information from each staff member I sent over each time the documents requested. This last time I apparently missed an email with more information they require which I have had to go to bank and pay for information this time due to the additional dates they require which they are not going to reburse me for this they can see with the initial information sent through payments had not reach account. I am escalating this higher to the regulatory body as they have not even consider the gdpr ruling around all the additional information they are asking.Update 05.12.2022I know thats what I was referring to the wrong statements where requested by yourselves which I have proof. I am in the process of waiting for the additional information you have requested and had to pay for this statement. This additional will be sent i havent stated it will not but all I am saying not sure why it has been requested due to the dates processed and the statements corresponding process dates.

Absolutely shocking website like…

• My name is lara malin Absolutely shocking website like everyone else. Waiting for a 400 withdrawal. Just keep getting the run around its with the right department and so on. I wish Id looked on here first before playing on there website. We are now on day 10 still no news about any funds??Just received an email stating they will be keeping my winnings even though 3rd party declaration form signed and excepted you will happily take deposits from the card but when it comes to paying the winnings only then you care about tc this site is a SCAM! STAY AWAY SAVE YOUR MONEY.

So slow in verifying and sorting

• So slow in verifying and sorting. I am due a withdrawal and the process is taking so long. Having read these reviews I dont think I will be seeing my money again and seems to be a scam site. Not happy.Update- got message to say account verified and literally an hour later asking for more ID same theme as other people are saying that its impossible to get paid.

Good casino

• Played on most of the genesis casino sites including Vegas hero. Good selection of games it’s a shame your missing the blueprints but those games aren’t always great! I give a five star review and you are always friendly and helpful but your withdrawals can sometimes take a long time which at first I was worried about but I’m used to it now and 95% of my online play is now with your casinos.

Would never recommend this site as…

• Would never recommend this site as other reviews state they do anything not to pay out. Won’t let you take away the option to cancel withdrawal and take ages to process anything hoping you carry on playing with your winnings then the process starts again. Absolute worst site ever played. Just seen you reply and that is such a lie they wasn’t touch for at least 36 hours and still haven’t received and emails and it’s been a week.

I have been waiting for my £700…

• I have been waiting for my £700 withdrawal since 7th March I have in the past had no issue with withdrawing but now after reading some reviews on here Im thinking the worst. Ive had no reply to any emails looking forward to update

Since registering at Vegas Hero casino…

• Since registering at Vegas Hero casino I have not had any deposit or withdrawal problems. the verification of my account was quick. the casino has a good design and choice of games which inspires online casino fans to play and have a good time. online support is always available which is not the case with other casinos. the navigation on Desktop or mobile is good and it is easy to find a game. Apart from the withdrawal processing time which is 24 hours I did not find any negative things at this casino.I recommend Vegas Hero casino to anyone who wants to play at a reliable and serious casino.

Good site lots of games

• Thought I would pop a review although I have never reviewed a site before although i am an avid player. Joined 3 days ago with £15 got 15 match bonus wagered everything and banked £850 today it has been approved. I honestly believe if your not paying attention to the terms and conditions when you sign up then it is difficult to understand why you cant take you money out. Lots of amazing popular games that are found on other reputable sites. Only used customer service once as I forgot my username and were very pleasant.Had no issues apart from reading the reviews that convinced me I wasnt going to get my money

Waiting n worrying

• Looking at the other reviews on here I dont hold out much hope of ever seeing my withdrawal of 515 pounds??Its was last Saturday but by Sunday morning my account was blocked? With no explanation? Ive sent all the documents now in a hope it might speed things up but probably not 2 stars why? Because Im given them a chance to redeem themselves? If not the follow up review will be a lot worse.Part 2 ... now over 10 days since any withdrawals all and even more documents sent.. with the account still blocked and definitely no money back??In the mean time I joined another casino site have had 4 withdrawals 2 before documents n verification n 2 after and no hassles all in a week of waiting for vegas hero l.

DO NOT PLAY AT VEGAS HERO

• DO NOT PLAY AT VEGAS HERO! I HAVE BEEN WAITING 29 DAYS FOR MY WITHDRAWL AND THIS IS TIME EVEN AFTER MY ACCOUNT HAS BEEN VERIFIED AND ALL DOCUMENTS SUMITTED AND APPROVED. I MADE 1 DEPOSIT OF 70$ AND REQUESTED MY ETRANSFER NOW HERE WE ARE 1 MONTH LATER IV CONTACTED NUMEROUS TIMES WITH THE EXACT RUN AROUND EXCUSE AND NO ANSWER THIS IS DISGUSTING

I have been playing online slots for 20…

• I have been playing online slots for 20 years and never have I come across a site like this! It took a month to verify my account they kept putting my withdrawal off until they finally told me I couldnt take it off due to there terms and conditions.They are absolute cowboys and how they get away with it is beyond me? Have a look at the other reviews online of this site all saying the same thing.STAY CLEAR is my advise they are honest sites out there who actually let players withdraw there winnings also customer service is shocking too no one seems to know what they are doing

5050

• Overall the casino is OK I feel like they need a reward program as people choose to use their money here but theres no loyalty returns for doing so. So I wouldnt run and recommend this site but I also wouldnt say not to use it. Entirely up to the individual

Played at good few casinos joined here…

• Played at good few casinos joined here recently got a £300 cash out on Saturday night. all of a £10 deposit played on 10p roulette and slots. While waiting for my cash to drop i saw these posts on trust pilot the negative ones made me worry thinking i was not going to get paid. Well i did get paid out today dropped in my paypal. anyone new to the site need not worry my experience has been great.