VegasGems Social Casino Review

VegasGems social casino review General

VegasGems social casino review
84/ 100 Expert rating
Up to 1000 Gems + 50% extra Gems on first purchase CA players accepted

Vegas Gems emerges as a promising contender in the competitive social casino gaming scene particularly for slot enthusiasts.

With over 300 popular slot games the platform offers a seamless and enjoyable social casino experience.

Enhanced by generous bonuses and sleek software Vegas Gems is not just a casino to consider but one to join for an engaging gaming experience.

Pros and cons

✅ Progression based daily bonuses

✅ Clean UX and navigation

✅ Provably fair software

✅ Progression based daily bonuses

✅ Clean UX and navigation

✅ Provably fair software

    ❌ No mobile app available

    ❌ No table games

    ❌ No VIP program

    ❌ No mobile app available

    ❌ No table games

    ❌ No VIP program

VegasGems social casino review General ratings

84/ 100 Expert rating
89 bonus rating
84 games rating
78 software rating
82 safety rating
89 mobile rating
73 support rating
91 usability rating

VegasGems social casino review Playscore

87% Playscore

92

bonus-finder-us-logo

88

pennbets-logo

86

trustpilot-logo

80

gambling-com-logo

92

bonus-finder-us-logo

88

pennbets-logo

86

trustpilot-logo

80

gambling-com-logo

VegasGems social casino review General Info

Launch date
2023
Company behind
JSP Media Holdings Ltd

VegasGems is a social casino but you can still claim some generous online casino bonuses to play with.

Signing up as a new player will instantly give you 1000 Gems for playing games no deposit required.

VegasGems casino will also boost your first Shard purchase by giving you 50% extra Gems on top of the amounts shown.

Players will get to crack open a mystery chest to reward them for logging in each day. These chests can contain any amount of free Shards or Gems which are instantly credited to the player’s account.

There is currently no dedicated VIP program at VegasGems casino. However the more you play the higher the level of chest you can unlock daily. Higher tier chests typically contain larger amounts of bonus Shards and Gems.

 

bonuses facts

Welcome bonus
1000 Gems + 50% extra Gems on the first Shards purchase
Bonus codes
N/A
Daily credits
Free Shards and Gems for logging in daily
Free spins
N/A
Game-specific bonuses
N/A
VIP rewards
Purchase boosts
Other promotions and events
Leaderboard prizes

Bonus rating

89/100 Solid sign-up bonus and daily rewards nothing for VIPs

✅ Daily reward chests with Shards and Gems

✅ Generous no-deposit Gems sign-up bonus

    ❌ No VIP program

VegasGems casino has a simple but solid bonus offering which is great to see. The instant reward of 1000 Gems just for signing up means that players can hit the ground running.There’s also the 50% boost in Gems when making your first Shard package purchase a very welcome addition to see. Although not the most generous offering around right now it’s certainly comparable with most US social casinos. There’s no VIP program or loyalty scheme as such beyond the daily login bonus. It would have been nice to see this as a feature. That said the current offering of increasing chest values should be enough to keep most casual players ticking over nicely.

Games review

You’ll find 300+ games available at VegasGems casino. They are all slot games with no table games or live casino streams on offer to players.

All of the current titles can be played via the desktop or mobile versions of the site on any device with a functioning web browser.

You’ll need to open an account with VegasGems to play any of the 300+ games on offer. There is no game demo function available but you can instantly start playing using your Gems once signed up and logged in.

Additional games details

Games facts

Expert’s pick
The Dog House Megaways
Slots
300+
Popular slot
Big Bass Bonanza
Jackpots
N/A
Top jackpot
N/A
Table games
N/A
Popular table game
N/A
Live games
N/A
Popular live game
N/A
Average RTP
96.51%
Demo-play availability
No

Games rating

84/100

✅ 300+ slots available

✅ Some high-quality titles

✅ Play against other players in social games

    ❌ Registration is required to play games

    ❌ No live casino titles

There’s a very healthy selection of slots for players to sift through which is great to see. Plus having developers onboard like Pragmatic Play means there are some quality titles to pick from which isn’t always the case with social casinos. You’ll certainly get a ‘real online casino’ vibe here anytime you rock up. The lack of a demo play mode is dissapointing meaning players need to be all signed up and logged in before they can play anything. Beyone the 300+ slot games there’s also the Crash Coin Flip Wheel Mines Towers and Jackpot game available anytime. These are all part of the social side of the casino and pit you against other VegasGems players. It’s a fun addition to the site and certainly offeres something beyond the standard social site games.

Games Software

There are three software providers powering the slots selction at VegasGems social casino Pagmatic Play 1spin4win and BGaming.

There is no bespoke software behine the scenes here and you won’t find any exclusive game titles either. VegasGems have stuck to the basics by using Pragmatic Play to ensure a smooth gaming experience.

Software facts

Most popular slot software
Pragmatic Play
Number of software providers
3
Live providers
N/A
Most popular live software
N/A
Bespoke software
No
Download required?
No

Available software

Pragmatic Play

Pragmatic Play

BGaming

BGaming

1spin4win

1spin4win

Software rating

78/100 Play the best titles from Pragmatic Play

✅ Stable software providers

✅ Pragmatic Play onboard

    ❌ No live casino providers

    ❌ Limited provider choice

Although there are just the two software providers on offere here we can be thankful that one of them is Pragmatic Play. By having them onboard we get the double whammy of popular game titles and a stable platform to enjoy them on. I would have liked to see a couple more providers thrown into the mix here. Software from the likes of NetEnt would have catapulted VegasGems casino right to the top of the pile. That said it’s still punching slightly above its weight for a social casino so I’m more than happy when it comes to the software side of things.

Payment methods

VegasGems casino has a well rounded choice payment methods for players to use. You can purchase Shards instantly using Mastercard American Express Visa or Discover cards.

An alternative option for purchases is using your card via secure e-wallets such as Trustly Skrill or Neteller.

VegasGems is a social casino and not a gambling site depositing or storing money in your account is not an option. Instead the platform allows users to acquire bundles of “Shards” which are the VegasGems equivalent of sweepstake Gold Coins.

It’s not possible to cash out your winnings in real money directly but you can exchange your Gems for real money prizes at a rate of $0.01 per Gem. Once exchanged prizes are paid out via bank transfer in USD. These transactions can take up to 10 days to process.

Payment facts

Number of payment methods
7
Popular payment
Trustly
Minimum purchase
$4.99
Maximum purchase
$999.99
Average purchase time
Instant
Prize redemption
Available
Minimum prize redemption
N/A
Average prize-redemption time
Up to 10 days

Deposit methods

Visa

Visa

MasterCard

MasterCard

Skrill

Skrill

Neteller

Neteller

Trustly

Trustly

Withdrawal methods

Skrill

Skrill

Neteller

Neteller

Trustly

Trustly

Payments rating

84/100 A solid range of payment options

✅ Major credit cards accepted

✅ Free daily Gems and Shards

    ❌ No PayPal option

    ❌ Gift cards not accepted

I’m quite pleased with the selection of payment methods at VegasGems casino right now. It’s good to see that all the major card providers are accepted alongside e-wallets such as Trustly. On the flip side there’s no PayPal or Paysafecard option to use for buying those Shard bundles. Adding these options would surely blow this whole casino wide open when it comes to sign-ups. The option to exchange Gems for real money prizes is great to see but it’s a slow process taking up to 10 days to complete. Plus there’s only one way to make withdrawals and that’s via bank transfer.To set this up you’ll first need to verify your account with an image of your ID (driver’s license etc) and Social Security Number.

Safety features

VegasGems checks out as a safe and secure social casino operating in the United States. It has the expected SSL encryption in place to keep all players safe.

This social casino stands out from the crowd with its facility to view the provably of fair house games. You can click a button next to any slot to see the fairness and random data of that specific game.

Full identification checks are carried out on all players wishing to make purchases or withdraw any prizes from their accounts.

Players are asked to provide photo ID and their social security number if they want to use real money to make a purchase or withdraw any cash prizes.

safety facts

RNG auditing seals
N/A
Responsible gaming seals
N/A
Licenses
N/A
SSL encryption
256-bit
Two-factor authentication
Available
Legal age
18+
Purchase play amount and gameplay limits
Available
Self-exclusion
Available
Cooling-off period
Available

Safety rating

82/100 Safety and transparency are baked in

✅ Fair data on each game

✅ 256-bit SSL encryption

    ❌ Restricted in three states

Customer support

Player support at VegasGems online casino is offered via email and X (formerly known as Twitter). Help is said to be available 24/7 via these channels.

There is no live chat option to engage with at the casino but it does have a basic FAQ page for your common queries.

VegasGems online casino does not offer players any detailed help pages or playing guides beyond their basic FAQs and terms of service section.

support facts

Customer support availability
24/7
Live chat
N/A
Email
support@vegasgems.com
Contact support
Via X (Twitter)
On-page support
FAQs

Support rating

73/100 Extensive on-site support but no live chat

✅ 24/7 player support

✅ Help via X (Twitter)

    ❌ No live chat

    ❌ Basic FAQs

It feels like VegasGems have kept things pretty bare-bones in terms of their player support. It’s just email and Twitter (or X or whatever) if you need to reach out for any reason. When I tested them via email the response came back within 30 minutes which is acceptable. But it’s worth noting this was during US business hours so I can’t be sure if the 24/7 support promise truly stacks up. It’s a shame we don’t get a live chat facility at VegasGems but if the email is speedy then it should suffice for most players.

Usability

The VegasGems casino screen is divided into three main areas on the desktop – Quick Access on the left Promotions/Games in the center and Global Leaderboard on the right.

The desktop and mobile experiences match up well with both offering smooth navigation and access to the same menu options. This is despite there being no dedicated app for either iOS or Android devices.

VegasGems is easy to navigate with a sticky top menu and search function for finding your ideal slot. There are also dropdown filters for the game studio and volatility with an option to order by popularity.

Usability facts

Mobile app
No
Mobile games availability
Full suite
Ease of navigation
Easy
Game filters
Yes
Search function
Yes
Loading speed
0.3 sec
UX and UI rating
Excellent
Other products
N/A

Usability rating

91/100 Great navigation except for the filters

✅ Clean color scheme

✅ Easy navigation across all devices

    ❌ No mobile app

It was a pleasure to use VegasGems casino as the site was quick to load and easy to navigate. This applies equally to mobile and desktop versions of the site which looks built from the ground up to be sure responsive.The three filters plus the search box made it super easy to find the slots I wanted and there were no issues with inaccurate results. Overall VegasGems comes highly rated for usability with its super slick design and UX. It’s certainly on par with the best real-money casinos around right now.

Vegas Gems emerges as a promising contender in the competitive social casino gaming scene, particularly for slot enthusiasts.

With over 300 popular slot games, the platform offers a seamless and enjoyable social casino experience.

Enhanced by generous bonuses and sleek software, Vegas Gems is not just a casino to consider but one to join for an engaging gaming experience.

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