PlayStar Online Casino Review

PlayStar online casino review General

PlayStar online casino review
87/ 100 Expert rating
100% Deposit Match up to $500 + 500 Free Spins Players from your location are not accepted

PlayStar online casino associated with Ocean Casino Resort in New Jersey offers a variety of slots table games and live dealer options exclusively to NJ players.

You can enjoy a welcome deal featuring a $500 deposit match bonus and 500 free spins spread across three deposits.

PlayStar provides a refreshing gaming alternative in the New Jersey market. For further details read on for our comprehensive PlayStar online casino review.

Pros and cons

✅ Big software providers onboard

✅ Generous welcome bonus

✅ Two loyalty reward programs

    ❌ Modest games library

    ❌ Limited payment options

    ❌ Long withdrawal times

PlayStar online casino review General ratings

87/ 100 Expert rating
85 bonus rating
81 games rating
82 software rating
95 safety rating
93 mobile rating
89 support rating
91 usability rating

PlayStar online casino review Playscore

82% Playscore

90

promo-guy-logo

86

play-new-jersey-logo

84

covers-logo

82

american-casino-guide-logo

82

casino-org-logo

80

gambling-com-logo

77

casino-guru-logo

74

gambling-guy-logo

PlayStar online casino review General Info

Launch date
2021
Company behind
PlayStar NJ LLC

Bonus rating

85/100 Fantastic welcome bonus and rewards programs

✅ Solid two-part welcome bonus with free spins

✅ Gift cards for big brands with StarRewards

✅ Five-tier PlayStar Club with progressive rewards

    ❌ Limited regular promotions

It’s great to see such a confident bonus offering from a relative newcomer to the market. The two-part welcome offer is certainly enough to catch the eye when compared to any other casino bonus around right now such as Borgata. I especially like that the generous dollop of 500 free spins extends across the first three deposits of any new player. It ensures that the welcome bonus isn’t just a one-shot deal and keeps the good times rolling – or should I say spinning! Minus points can be argued here for the steep 30x wagering requirements of the first deposit match bonus. It’s certainly on the higher end of things and makes the free spins more desirable than the cash. Looking beyond the initial bonus here’s little in the way of daily or weekly bonuses for players who want a single offer. PlayStar seems more intent on roping you into their loyalty programs. Both the StarRewards and PlayStar Club schemes have their merits but I would like to see some simple bonuses on the promotions page that anyone could take on.

Games review

PlayStar casino NJ offers US players 600+ online casino games a little below the US market average.

Slots make up the lion’s share of the games here with over 480 titles on offer. These are joined by 69 live casino games 27 Slingo games 13 jackpots and 33 video table games.

Players will need to be logged in to play demo versions of the games an ideal way to check them out before wagering any real money.

There are no exclusive games here but many of the popular casino game titles US players have come to expect such as Wheel of Fortune.

PlayStar casino games breakdown

Games facts

Expert’s pick
Fin and the Swirly Spin
Slots
480+
Popular slot
Starburst
Jackpots
13
Top jackpot
Megajackpots Golden Goddess
Table games
30+
Popular table game
777 Blazing Blackjack
Live games
69
Popular live game
Lightning Dice
Average RTP
96.56%
Demo-play availability
Registered users only

Game types

Slots

Slots

Blackjack

Blackjack

Roulette

Roulette

Baccarat

Baccarat

Craps

Craps

Live Baccarat

Live Baccarat

Live Blackjack

Live Blackjack

Live Roulette

Live Roulette

Games rating

81/100

✅ High-quality slots library

✅ Evolution-powered live games

    ❌ Limited choice overall

PlayStar has a pretty diverse portfolio of games from top developers. But you’ll have to scroll back and forth to find your favorite title. For some odd reason there isn’t a decent tool to filter games or developers which is a major user experience flaw.  At least the library is sorted into different categories which makes it easier to see what games the casino offers. PlayStar might not have as many slots as BetMGM or Golden Nugget only over 250. But if you’re looking for top quality you’ll be right at home here.Think of games like Blood Suckers Dead or Alive or Medusa Megaways. These games boast some of the highest RTP stats in the market. Okay maybe Blood Suckers looks a little rusty now but no other developer dared to surpass an RTP rate as high as 98%.  The selection of table and card games in the lobby is limited. But then again it has everything you need to take a break from playing slots including Evolution’s Blackjack Dragon Tiger and Roulette First-Person variations. Talking about Evolution the casino offers several live dealer titles. But other than Craps and the award-winning Lighting Roulette there isn’t much to get excited about. Football Studio could be an option for sports-themed table games enthusiasts. But no other famous show-style games like Dream Catcher are offered which is a real shame.

Games Software

PlayStar online casino pulls together titles from 18 major casino software studios to create a solid offering of games for all players.

Players will recognize the big-name software providers here such as IGT High5 Games Scientific Games (SG) and NetEnt who have many popular titles between them.

The live casino is powered by the industry giant Evolution giving players access to live casino streams 24/7.

Software facts

Most popular slot software
NetEnt
Number of software providers
18
Live providers
1
Most popular live software
Evolution Gaming
Bespoke software
N/A
Download required?
N/A

Available software

IGT

IGT

SG Digital

SG Digital

NetEnt

NetEnt

Evolution Gaming

Evolution Gaming

Red Tiger Gaming

Red Tiger Gaming

High 5 Games

High 5 Games

Slingo

Slingo

Software rating

82/100 A solid selection but lacks some top names

✅ Evolution-powered live casino

✅ NetEnt brings their hits

    ❌ Missing top names like Playtech

Many top US casinos like Sugarhouse and Golden Nugget don’t have Playtech onboard with their wonderful software. That is unfortunately a fact that extends to PlayStar also. Despite this most other gaming industry giants have been pulled in to put some zest into the offering on the site. We are talking NetEnt and of course Evolution – to power the all-important live casino games. I’d say that with a mere eighteen software providers onboard PlayStar is firmly in the middle of the pack games-wise. It’s not the worst lobby we’ve seen by a long way but nor is it the best with a total of just over 600 casino games.

Payment methods

PlayStar casino has a below-industry average of seven payment methods on offer to make deposits and withdrawals. This isn’t close to the 15+ on offer by the likes of BetMGM.

That said the major card providers are covered here with Visa and Mastercard present but the only e-wallet on offer is PayPal.

The minimum deposit for all payment methods is $10 but players will need to fund their account with a minimum of $20 to claim the PlayStar first deposit bonus.

Cash at the cage is the only way to get an instant withdrawal. All other methods will be reviewed and processed within 24 hours but can take 24-48 hours to hit your account.

Deposit methods

Visa

Visa

MasterCard

MasterCard

Play+

Play+

e-Check

e-Check

PayPal

PayPal

VIP Preferred

VIP Preferred

Cash at Casino Cage

Cash at Casino Cage

Withdrawal methods

Visa

Visa

MasterCard

MasterCard

Play+

Play+

e-Check

e-Check

PayPal

PayPal

VIP Preferred

VIP Preferred

Cash at Casino Cage

Cash at Casino Cage

Payments rating

78/100 Limited payment options and slow withdrawals

✅ Cash at the cage for instant withdrawals

✅ No fees from casino

    ❌ Limited e-wallet options

Let’s start with a positive – the ability to deposit and withdraw cash at the cage. It’s an honorable thing but let’s not forget you also have to be at the Ocean Casino Resort in New Jersey to make it happen. Still there are worse places to hang out. Another big plus is the zero fees charged by PlayStar. That said fees may still apply from your payment provider so always check to avoid any nasty shocks. Despite these plus points I can’t get past the fact that there are just seven payment methods on offer. Any casino hoping to get a slice of the market won’t get too far with such a limited choice. I’d like to see Paysafecard and some e-wallets like Skrill or Neteller dropped into the mix.

Safety features

PlayStar online casino is a fully legal and licensed casino in the state of New Jersey only. The New Jersey Division of Gaming Enforcement has regulated and licensed the site since 2022.

There is a very comprehensive approach to responsible gambling at PlayStar casino with controls possible on all aspects of a player’s account. They also have all their terms and conditions clearly laid out on their site.

The famous and reputable Ocean Casino Resort in Atlantic City is the land-based casino company behind PlayStar. It is a trusted casino and resort brand that provides additional reassurance to all players at their online casino.

safety facts

RNG auditing seals
DGE
Responsible gaming seals
NCPG Gamblers Anonymous 800GAMBLER
Licenses
New Jersey Division of Gaming Enforcement
SSL encryption
256-Bit
Two-factor authentication
Available
Ever blacklisted?
No
Deposit wager time and loss limits
All available
Self-exclusion
Available
Cooling-off period
Available

Safety rating

95/100 Some great safety features and tools

✅ Plenty of responsible gambling info and tools

✅ Backed by a land-based casino

    ❌ Nothing innovative

If PlayStar has to be licensed to operate in just one state then NJ is the one I’d want. We know that the New Jersey Division of Gaming Enforcement does not mess around when it comes to keeping things in check which gives me reassurance from the get-go.A quick browse of the responsible gambling pages showed me all I needed to know – these guys take player safety seriously. There are all the regular tools and possible limits in place but it’s the level of detail in the text that awards PlayStar the brownie points. Let’s not overlook the dedicated ‘Player Protection’ page either. It’s great to see an online casino being this transparent and offering advice on keeping your personal details safe when using their site.With no hidden info advice and tools on tap PlayStar scores highly for player safety and should be commended.

Customer support

All the main bases are covered when it comes to seeking help and support at PlayStar casino. Players can reach out to the support team via Twitter (X) email or live chat.

There is also a very comprehensive FAQ section for anyone seeking answers to some of the most common issues. The live chat box starts with a chatbot that can direct you to these answers before referring you to a human if needed.

The support team was quick to respond on the live chat when tested. Our question about payments was answered within two minutes and our email response arrived within 15 minutes of sending it.

support facts

Customer support availability
09:00 – 01:30 (ET)
Live chat
Yes
Email
Yes
Contact number
No
On-page support
FAQs

Support rating

89/100 Solid support but no phone help available

✅ Live chat was very responsive

✅ Live chat for non-registered users

    ❌ No phone support

    ❌ Chatbot first approach may annoy some

When I contacted the support team via live chat with a couple of questions about payments I got a satisfactory answer within just a few minutes. I came away feeling like the folks on the other end of the chat were knowledgeable and actually cared about me as a PlayStar customer. On the downside I had to chat with an automated bot first. I get why casinos do this – to filter out the common issues that can be dealt with by the FAQ pages. However this can easily grate with some players who quite rightly assume that live chat means instant human contact! The lack of phone support might also be a dealbreaker for some players. PlayStar does state that phone support ‘could be added to the homepage in the future’ but this is far from a firm commitment at this stage. It’s strange that the contact page still states that phone support is available adding to the confusion here. Minus points for this.

Usability

Signing up with PlayStar online casino is a simple process via a three-step form.

You’ll need to create a username and password followed by your mobile email and the last four digits of your SSN. Entering your full name address and DOB completes the account creation journey.

Navigating around PlayStar casino is easy thanks to the intuitive main menu and separate games menu. The games are broken down by category or there’s a search box so you can jump right to your desired game.

The same menus are featured in the stand-alone mobile app available to download for both iOS and Android. Playing experience on the app more than matches the PlayStar desktop version including live casino titles and certainly ranks among the top casino apps around right now.

Usability facts

Mobile app
iOS Android
Mobile games availability
99% of games
Ease of navigation
Very easy
Game filters
Yes
Search function
Yes
Loading speed
1 sec.
UI and UX rating
Great
Other products
N/A

Usability rating

91/100 Clean and responsive casino design

✅ Clear game categories

✅ Smooth mobile apps

    ❌ No demo mode without logins

It would be easy to assume that PlayStart online casino is one of the big brands if you take a quick glance at the site. The design and UX certainly have a serious and professional feel to them despite the relative youth of the casino.I found the casino easy to navigate about on the desktop version with a clear main menu at the top for key categories and sub-menus where appropriate like on the games lobby. My only major gripe is the burger menu that flips in from the left of the screen contains the same links as the top menu. There is no real need for both but is probably a shrewd move to make the site fully responsive.No major complaints when it comes to mobile here either as both the browser and dedicated app versions behave in the same smooth manner. It’s only the sub-menu that doesn’t behave itself in the browser and defaults to a messy sideways scroll making miss-taps an easy occurrence. Nav-wise I found all the games I was looking for and the categories are neat with no cross-pollination of random titles as far as I could see. Overall PlayStar scores highly for usability.

PlayStar online casino, associated with Ocean Casino Resort in New Jersey, offers a variety of slots, table games, and live dealer options exclusively to NJ players.

You can enjoy a welcome deal featuring a $500 deposit match bonus and 500 free spins spread across three deposits.

PlayStar provides a refreshing gaming alternative in the New Jersey market. For further details, read on for our comprehensive PlayStar online casino review.

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