I signed up and did the football offer…

• I signed up and did the football offer to get 30 pounds free bets but wasn’t credited automatically but messaged them and Levente credited them manually within 5 mins :)

Great experience with Ginaso quick to…

• Great experience with Ginaso quick to respond and sorted within minutes!

Joined via a Facebook ad

• Joined won £52. All fun and all... I like to test out sites regardless so played on. No free games.... If youre a buffalo blitz fan dont play it here. It has the worse RTP and odds. £30 on BB and £30 on BB 2. Not a single free game just loads of teasers.Shame thought this site looked cool but this has shown me this site is not worth it. Next. Also if you see reviews about customer service on a review site regarding a casino company they are AI and false reviews. Stay away from here. The youtube video of the gameplay will be going live soon ^_^ Update £100 wagered. 40p bonus. DO NOT PLAY HERE. REPORTED TO ADR AND RESOLVER FOR DECEPTION BY FAKE REVIEWS! Update: The typical RNG rubbish. To anyone who doesnt know Casinos set the Odds and overall RTP and the provider they rent the game from sets the RTP Value this is calculated against the RNG in favour or not. So when you are on a losing streak that is because the casino itself has set those odds to be against you so you dont get any RTP... So dont buy what they say about RNGs - they dont tell you the whole truth :)

Didnt receive my free spins but Jim…

• Didnt receive my free spins but Jim was very helpful and we got there in the end.

Irene was a great help and responded in…

• Irene was a great help and responded in quick time

Top notch customer service with great…

• Top notch customer service with great games to play! Adam helped me with an issue and his persistence was great 10/10 casino recommended. :)

Jim from customer service was great

• Jim was very helpful and gave me the £5 free bet I thought I had opted in for but no sign of it. Great stuff!

Pablo very helpful in resolving problem

• excellent service from the Agent Katharine; Identified and diagnosed the issue found a requisite remedy and enacted it without breaking sweat within 5 mins. Class!

Jim was very helpful and gave me the £5…

• Pablo was very helpful and polite thankyou

excellent service from the Agent

• the site really very bad just make money.

Pablo was very helpful and polite…

• Had a free bet problem and sheigh sorted it fast very kind and helpful Great customer service

Gina was helpfull

• Had an issue with my welcome bonus and spoke to Jim who helped me quickly and efficiently.

the site really very bad

• Welcome offer issue resolved efficiently straightaway

Give sheigh a pay rise Great agent

• DO NOT USE THIS SITE originally messaged at 22.05 this - there is no iasues on the webste and ive logged this as fraud. PLEASE READ ALL BELOW this is only regarding £25 but this is hacked.Its more concerning that there is nothing on contact website as issue or anyway to contaxt BetanoHi Gemma!​Welcome to our messenger!​PLEASE NOTE BELOW:​We are currently experiencing technical issues which means that withdrawals will be pending for longer than normal. we are working to resolve this at present.Thank you for your patience and please accept our apologies for the inconvenience.Good EveningPlease see screen shots attached.Betano website have nothing on their website to support this.Id like to to point out that the current icon showing is the exact same as RBS who i bank with however the icon is the colour black not blue.As you can see from the screen shots of this current online chat in comparison with previous and the fact that there is nothing on the website advising technical issues (which was half an hour ago) the fact it never highlights red on content and this icon i am expressing urgent attention of fraudulent activity.Due to the fact i cannot contact Betano as usual and the above reasons i am well within my rights to come to the concern.im advising Betano RBS financial ombudsman Gambling commison and all sobial media platforms and chat rooms of this concern as its important to take this action.if i receive legit comfortation that this ia all genuine i will post it but i want legit confirmation for not only myself but for others.i have sent this to all the highest places so as a website i expect my details to be protected at the highest standard same as my bank and these other parties.Please see below message response.....You withdrawal of £25 that you made earlier this evening is still pending.I then asked id like to know more due to twice ....Welcome to our messenger!PLEASE NOTE BELOW:We are currently experiencing technical issues which means that withdrawals will be pending for longer than normal. we are working to resolve this at present. Thank you for your patience and please accept our apologies for the inconvenience.This is the response..George . 7m agoTechnical issues there is nothing else to it. It could be multiple different things. The department that deals with these issues are working now to fix them.I have advised you as best as I can. You will receive a response to the email you have sent in.This is reply after asking to please illiterate due to do many concern? This is what i received then chat cut of when i stated so many concerns which incolves not only my personal details but thousands also - i think the 3 hours of replying then the lack of customer care grammer and care in general speaks volumes !!!!!Date of experience: 30 June 2025

Had an issue with my welcome bonus and…

• Not been with them long but after a few wins they have decided that they will no longer allow me to place sports bets. Youll be fine using the site providing you dont win !!EDIT 1/7/25: I did contact them as requested in their response below. Absolutely zero change in their decision. Why do companies put these review responses just to mess you about further.

Welcome offer issue resolved…

• Speak to Jim on the live chat. Quick direct and straight to the point just what a gambler like me needs !

DO NOT USE THIS SITE PLEASE READ

• Nearytwo weeks since opened a count have sent them everything re id etc apart from dna . Still not allowing me to bet or use bonus which expires soon. They had no problem in taking my initial deposit though . They should od checks first not after deposit a disgrace . Had no replies to numerous messages useless company . Stay away

Dont waste your time

Speak to Jim on the live chat

Nearytwo weeks since opened a count…