So far so good had a issue with one of…

• So far so good had a issue with one of my bets contacted them through there live chat. Spoke with Aidan who has sorted my issue fast and understanding thankyou

Very friendly and helpful staff member…

• Very friendly and helpful staff member Gina she went above and beyond to resolve my issue thank you

Use customer services as the agents can often times give valuable help about a problem

• Very quick experience by my agent Mackie diagnosed the issue and sorted it quickly with fairness. If you have any errors which understandably happen from time to time I suggest you use customer services.

Spoke to customer service advisor Aiden…

• Spoke to customer service advisor Aiden and he dealt with my problem promptly and no headache.

Excellent service by Gemma

• Excellent service by Gemma answered my query quickly and to my satisfaction. Highly recommended

Betano customer service team

• I had a problem trying to place a bet using my free bet on betano but mackie at the customer service team sorted out the problem straight away and I was able to place my bet was really happy with the service i received from mackie

Total crap site

• Total crap site. Football bets complete mess. Who made site definitely was nipper. Casino - no possible win. If got to bonus- amounts what. You can win its pennies. Definitely not recommended this site. Total shite

Very helpful

• Very helpful! Got the correct help I needed & very quick service

Free bet query

• Had a minor query relating to a free bet offer. The issue was dealt with satisfactorily by Aidan within 10 minutes of me sending my message. I’m relatively new to Betano so it’s great to get such excellent support. Thanks!

Jamie was amazing to deal with (won 250…

• Jamie was amazing to deal with (won 250 because of this amazing man sorting my bonus offer out) I say give him a raise

Pleasant customer service

• Gloria was very happy to help answer a query on an offer resolved it quickly too whilst being friendly.Betano overall an enjoyable bookie to use decent offers and a wide range of sports on offer. Would recommend.

my account was closed for apparently no…

• my account was closed for apparently no reason and the money i had pending and wagered was confiscated and i have no reason why. This also happened to my wifes account..presumably because she is related to me. Waiting patiently for a while on the reasons Note that the reply given as below is simply a way of fobbing you off and is lazy to say the least ! Why not simply write to me with the reason instead of me contacting the help who send me a standard cut and past response !?

Harvey was very fair and very…

• Harvey was very fair and very professional with how he handled my situation regarding my welcome bonus. Thanks again! Very much appreciated!

Steve from betano is a credit to your…

• Steve from betano is a credit to your company he was knowledgeable professional and handled my issue swiftly you should employ more people like him or ask him to train the not so up to standard employees haha hes great

Fantastic service from Jamie

• Fantastic service from Jamie. Money not being withdrawn from my account and Jamie went above and beyond to rectify this and help me each step of the way.

Welcome offer assistance

• I had a few queries regarding the sign up welcome offers which.Dealt with very efficiently by Mackie who was extremely helpful

I tried to contact them to ask about…

• I tried to contact them to ask about the issue i had regarding my declined deposits they answered after 3 hours considering they had a welcome package to bet on Man United vs Man City.I lost the opportunity because they move like snails so i closed my account.See you in 2086 to close it again.

Great customer service

• Great customer service. I had an issue with a welcome offer where I didn’t receive my free bets and Jamie from Betano customer services helped to resolve the issue quickly in a friendly manner!

I didnt receive my welcome offer but...

• I didnt receive my promotional bonus--I think there was a problem at sign-up. I contacted the live chat (which Ive had terrible experiences with on another bookies site before) and they were great. Mackie ensured that I received my bonuses and everything was good.Website has a nice clean and modern interface and is easy to use.

I had an issue with a welcome offer and…

• I had an issue with a welcome offer and Michael the customer service support helped me out massively. In the end it was all resolved and I am happy with my experience.