been playing on this site now for about…

• been playing on this site now for about a week and my experience has been great great selection of games to choose from they offer many offers to choose from too.also fast withdrawals really pleased will continue to use this site.

Gina - betano custmer service live chat

• My query was dealt with by Gina who was extremely professional polite and most of all willing to see things from my perspective even going out of her way to speak to her superior to ensure I was treated fairly and my issue was resolved I cannot understate how happy I am with how my issue was dealt with by Gina cannot fault her consider employing more staff like her. - overall Id give her a 9/10 thanks again Gina.

The support agent Edward helped me…

• The support agent Edward helped me today no problems sorted it within 5 mins and could even have a little laugh with you via the live chat

Very good customer service

• Very good customer service solved my issue very quickly and professionally

Brilliant and amazing staff

• Brilliant site. Gina from customer service is awesome

Brilliant site

• Girl in customer services was great with me fast and efficient service recommend betano to anyone

Girl in customer services was great…

• Charlie helped me with no hass/fuss ive been through this scenario 10000000000 times but this was sorted and resolved in minutes. Also didnt have to mither and beg….. excelent service not like the bigger brands (FIRST TIME REVIEWER but ive had tht many poor bit of help that this felt worthy of a response!!!!)

CHARLIE = A1

• Charlie is a brilliant agent asset to the team the rest don’t care I have gone for account closure as they don’t value customers

Charlie is a brilliant agent asset to…

• Very polite and helpful

Very polite and helpful

• Alan at betano has gone above and beyond and is an asset to this company.. I for one will be back because of Alan and exceptional customer service

Alan at betano has gone above and…

• I had some withdrawal issues I was spoken with Gina who was really helpfulnice and kind5out of 5 excellent efficient service Thanks Gina

I had some withdrawal issues

• Louis was extremely helpful I’d made a mistake and this was resolved very quickly and add the bonus manually for me! Thank you so much for your patience.

Very good at sorting my problem out

• Scam gambling site do not play.I have this month alone put in 10.000 EUR. Betano is without a doubt the single worst casino I have ever played at.Either they are blatantly lying about their RTP or they are heavily manipulating it.10.000 EUR this month 27.900 spins have yielded no more than 11 bonuses. Thats 2.536 spins per bonus absolutely horrendous.Of those 11 bonuses not a single one has paid even 75x. Which is crazy in itself considering that my RTP on spins is LESS THAN 19 PERCENT.Please just go to any other casino go to Mr. Green Leovegas I dont care. Just dont give your money to this scam company.

Louis was extremely helpful

• I had an issue with one of the promotions Betano was offering. I spoke with Jim via live chat and he sorted me out very quickly. The only downside was how long it took to connect to a representative.

Scam gambling site

• Gina was super helpful in cancelling my bet to have my funds returned after one of Italy’s game cancelled today due to the unfortunate passing of the pope. Great customer service

I had an issue with one of the…

• Ana was very helpful and quickly resolved my issue with the Europa League final tickets competition.

Gina was super helpful in cancelling my…

• aidan was very helphul & addressed my issue & resolved it immediately. excellent

Ana was very helpful and quickly…

Pablo was great!

EXCELLENT CSTOMER SERVICE