Rarely have a win

• Rarely have a win very rarely and Ive spent heaps with this casino ! The first game Ive ever played has a win .. I had one chance to win since then of $400 but other than that .. $20 goes nowhere with the games they have. Very few game selection also! I do get free 40 spins every Sunday for one month after a deposit. This is due to the large amount I have spent with them.

I think I’ve been robbed.

• I think I’ve been done and probably won’t see my money again. Joined last night (I should have checked on here first). Made two deposits of £50 and £100. Managed to get it back to £150. Made a withdrawal onto to be charged £3 for making this withdrawal. Now access has been denied. Never received email on joining so I have nothing to relate to. Tried online customer service but when you type in your message there is no function to send. So it look like I’ve been done out of £150 and won’t get my money back. I will keep trying and if it’s a glitch and they do pay me back I will update my post. I only played one slot game but seemed to run smooth enough. Saying that I won’t let it drop I will go to the gambling commission if required despite it only being £150.

Absolute scam

• Absolute scam. They can’t make a functioning website. Constantly logs you out autoplays videos that you don’t click on. You have to cancel bonuses to withdraw your CASH balance. Then they have the audacity to charge you for withdrawing your own money. Stay away

AVOID AND TRY ANOTHER

• Not a great site support slow to point they just dont reply no Best Odds Guaranteed no live streaming so have your other bookie site ready to watch your horse oh and you get charged a fee for withdrawals of your own money. I closed down within a week. Better options out there. Stick to big 4 or 5 and cant go wrong. Title says it all .

Avoid at All Costs – Terrible Experience

• Never one to be easily led by trust-pilot reviews. So doing my best to try all UK regulated casinos/sports brokers. So here it goes with Luckster! This is without a doubt one of the worst casino/sports betting app I’ve ever used. Here’s why: 1. Dated and Clunky DesignThe site layout feels ancient rugged and uninspired. It lacks any modern appeal and makes navigation a chore. 2. Horrendous FunctionalityThe app is painfully slow and riddled with issues. I was constantly logged out mid-session and forced to refresh repeatedly. 3. Shocking Withdrawal ProcessWithdrawals are an absolute nightmare. They take 3-4 days to process with endless document checks (yet no checks are needed when depositing!). To make matters worse they charge a percentage fee for withdrawals—an outrageous practice that should be a red flag for everyone.**Will await my withdrawal now and update here how long it takes and prevention attempts I witness. 4. Slow Bet SettlementsBets take over an hour to settle which is unacceptable for any reputable platform. 5. Payout ResistanceIt feels like the site is designed to make payouts as difficult as possible. 6. ‘New customer promotions’ are basic and awful I mean some do none at the moment so harsh to pick up on this. But they limit them to specific payment methods so the small gesture of a £10 free bet is inaccessible to most. The only redeeming features are the decent game selection (which seems fair) and a helpful interaction I had with Ismael in customer service. But even the best customer service can’t save a platform this abysmal.Overall I detest this site and will never use it again. Save your time money and sanity—there are far better alternatives out there. I for one do not see a long term future for this business/site.

It takes hours for a winning bet to…

• It takes hours for a winning bet to settle the horse racing odds are really bad compared to other sites like luckster will be 30/100 when a horse is 4/6 everywhere else trading standards are aware and hopefully shut this fraudulent site down

Still waiting been told Apple Pay is…

• Still waiting been told Apple Pay is down wasn’t down when I deposited so how is that my problem was told this morning to upload a bank statement with my details on to pay by bank transfer still waiting customer service are rude!!! This site really needs closing down I have made a complaint and if I don’t here back by tomorrow I will be taking it further

FRADS

• FRADSThis company are utter frauds! My son set up 2 accounts with them! One in my name and one in my partners !! They allowed him to deposit money into the accounts one was a diffrent name to the account name and he actually won and they put the money into the acc… Now he then decided to use my details! I am a member of gamstop! I am disgusted with my child but I spoke to this company and they said I would get a refund if I could prove I was a member of gamstop! Only me as his dad isn’t a gamstop member so we were not chasing that money as there was no point.They gave me the run around for 4 months !! Constantly just saying it was with a certain department and they would be in touch! I kept having to message them!I’ve sent them about 60 emails! And they just reply with the same generic response They allowed 1400 pounds to be deposited in 3 hours !!!Now even if I don’t get the refund I want people to know how likely it is that you will get anything out this site! I am now taking this to IBAS who Inturn will be investigating this company! I have given them umpteen chances to fix it But I’ve had enough I am well aware my son was in the wrong But there is no screening being done on this site! Using diffrent names and diffrent accounts to depositAnd no way of making sure you’re secure !

These are totally defrauding people I…

• These are totally defrauding people I have had 2 pending withdrawals for 2 weeks via a debit card payment which is meant to be a quick return I have contacted them 4 times regarding this issue only to be fobed off every time saying they will look into it then nothing STAY AWAY and go with a reputable casino

As some others have said it makes it…

• As some others have said it makes it look like you’re going to get a decent spin but out of 100 spins didn’t get one scatter most I won was 30p by far the worst one I’ve played so far really rubbish.

Ok the site itself isnt bad

• Ok the site itself isnt bad games do pay out bonus rounds do hit my only major concern is when you want to withdraw money after I withdrew £620 it took many checks photos of ID photos of me holding ID literally everything to get paid out took about 4days but got paid. 2nd withdrawal was for £200 after all the checks you would think this might have been quicker nope infact its now been 7days and my withdrawal still says pending that means its still not been approved yet. Many emails later I just get told the same thing over and over that they will ask the payment team to chase it up...oh and the payment team dont work weekends either. Absolute joke that they take your money straight away and take forever to pay you out. I will never use them again now.

I would give 0 stars if I could.

• I would give 0 stars if I could.. deposited over 1200 and a few bonuses that paid out less than 60.. shambles and scam of a site dont go near it!!

Definitely dont even try this company…

• Definitely dont even try this company theyre fraudsters they scammed me they didnt pay my money that I deposited via revolut bank which is I got told they not able to pay into revolut account. Method I used to deposited in I couldnt withdrawal via same method. Unbelievably I was told to open new bank account with different bank. Didnt even let my balance to stay in my casino account balance. How come that company still active in the UK. I dont think they verified by gambling commission verification. In the UK. If you dont want to be scammed stay away form these fraduester

DO NOT USE

• They do not uphold the terms of the sport free bet welcome offer. They provided me with a casino bonus which was completely separate to the sport bonus and then tried to tell me I couldn’t receive the sport bonus I signed up for. Avoid.

Genuine UK Player!

• Genuine UK Player!! Ive been playing on this site for the last week or so and have had a few good wins.RTP is decent.. I dont understand the negative reviews on here as payouts have been seamless using my PayPal account

Absolutely pathetic broke side PLEASE…

• Absolutely pathetic broke side PLEASE avoid. Ive played on 100s of sites and thus is the worst in history. £90 wasted spinning 35p spins with double chances to win feature on and didnt get a single bonus game. Please avoid these guys are broke and your probably paying their dole money. AVOID. PLEASE.

Honestly if I could give it 0 stars I…

• Honestly if I could give it 0 stars I would They allowed me to deposit this morning £20 no warnings came up or anything received no emails to state any kind of ban.Tried to play online and low and behold it wouldn’t let me I went to live help to be informed that I had reached the “network limit” no explanation to what that was simply a sharp reply saying either come back on the 1st May when it resets or cash out and the chat closed!! Rude customer services no explanations given if that wasn’t bad enough i went to cash out my own money not even money I had won and they charged me £1 to do so!!!!!! STEER CLEAR OF THIS WEBSITE THEY ARE GOD AWFUL AND THEIR CUSTOMER SERVICE IS BEYOND ACCEPTABLE Payouts are very little and they don’t care about their customers as long as you are depositing and losing they’re happy - BAD CASINO

They are cheats

• They are cheats. I bet on the Grand National and signed up with their welcome offer to double my money. I won the grand national Maximus today but cant access my winnings of 70.00 because of some wager requirements. It probably would have been ok if I hadnt used the welcome bonus.

Liers Cheaters and scammers

• 1st August 2023 - Netherlands Women vs Vietnam Women world cup match. The match was due to begin at 8am BST. I had placed 2 bets between 5am/6am BST totalling £193.50. £100 on over 5.5 goals and £93.50 on over 6.5 goals. All went through and accepted. Waited until the start of the match and everything was perfectly fine Netherlands go up 3-0 inside 18 minutes I feel naturally excited the bets going great 4-0 at 23 minutes and just for reassurance to check what bets I placed I logged into luckster. I took a screenshot of my bets as they were going great and refreshed the page. The bets had vanished - literally gone. My balance showed £193.50 - no sign of my bets voided no email to tell me what happened nothing.Only when the bets were going really great Luckster decided to void them. I was absolutely confused and shocked. Had no idea what was happening so went on live chat - was told the odds were incorrect so they voided the bet 24 minutes into the match. Pure lie! I was panicking and feeling really down - so the first thing they did was actually ban my account - closed it down - they had no interest in the issue - they wanted me gone and pushed me away. Due to me panicking i received a call from luckster and a lady on the other side of the call who told me I can never be wrong i know everything as Ive worked here for years told me the bet was voided correctly and that I was wrong. But she did claim that she was still going to get it reviewed and checked although I highly doubt she did anything. She constantly stated the bet being voided was the right action. She disconnected the call around 40 minutes in and never called back.I called back multiple times speaking to multiple people - their reasoning - the odds we incorrect were a pure lie. So i set out to disprove them. I googled for the odds pre match for over 5.5 goals and 6.5 goals and unsurprisingly found lucksters odds were worser then many leading betting websites - I was getting worser odds and a worser pay out with luckster. Yet I was told the odds were wrong - no. Nah. Not a chance your wriggling out with such a blatant lie.So I provided a screenshot to prove that what luckster were saying was just pure BS fortunately I was speaking to someone who agreed with me and took my side after 2 - 3 agents all said it was correctly voided. This agent said he will take care of it and I cant remember the timescale but as a gesture of goodwill the bet was honoured. Laughable.Im sure they would have scammed many people that day and voided their bets - if they have please contact them to get your winnings paid out. And whatever you do do NOT EVER use luckster. They are the worst betting website ever to exist in the 17 years i have gambled. Liers cheaters and scammers.

Waiting for withdrawal which is delayed…

• Waiting for withdrawal which is delayed username John26285 asked support they were very vague when I was going to get it I have completed all kyc and am fully verified