Vegas Spins
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Vegas Spins Reviews
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Lj 5 reviews
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i didnt receive bonus spins and Denisa…
- i didnt receive bonus spins and Denisa the assistant on the live chat was excellent and solved my problem quickly and was very polite.
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Jamie Pickford 1 reviews
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Very quick and good resonse
- Fast response and good bonuses
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ANWAR BINNS 13 reviews
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Fast response and good bonuses
- Denisa M was efficient and was a fantastic customer service assistant
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... 3 reviews
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Denisa M was efficient and was a…
- Had a verification problem so reached out to the chat line chatted with a lovely guy named Cosmin T who helped me and had patience whilst I got all the documents needed.
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Jamie Pickford 1 reviews
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Had a verification problem so reached…
- Very helpful with my request also very polite and positive attitude to customer care 10 out of 10
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Beckie 2 reviews
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Very helpful with my request also very…
- Said I would get cashback on first deposit which I didnt. Self-excluded for 5 years and will stick to my current sites.
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AlleyHursty 1 reviews
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Said I would get cashback on first…
- Never had a problem with this site anything that gone wrong theyve sorted through live chat gives plenty of spins and bonusesCould do with a few more games like some better ones but all in all decent
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Amy Dugdale 3 reviews
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Never had a problem with this site
- Vegas spins have always been there for me through the low and the high times! LETS SPIN BABY
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Toni 4 reviews
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Vegas spins have always been there for…
- Response was rapidVerification completed in less than 1 hourMade my first withdrawal. Interesting how this goes. Scamed for years but I think I have found my forever casino
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michelle bain 1 reviews
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Response was rapid
- Maxi M was Very polite and helpful couldnt have asked for a better person to have helped me with my enquiry
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paul c 37 reviews
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Maxi M was Very polite and helpful…
- hi madalina was a great help n friendly she explained it clearly thank you
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... 3 reviews
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hi madalina was a great help n friendly…
- Very quick and reassuring
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Paul Hobby 1 reviews
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Very quick and reassuring
- After a frustrating and lengthy process with Vegas Spins regarding document verification and account issues I can confirm that the matter has now been resolved and the money owed to me has been paid.Username: Kiauras
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Sandra 36 reviews
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Unclear Communication
- Alin. D was extremely helpful in resolving my issues
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Stacey Eateen 1 reviews
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Alin
- Staff was very helpful Allin D was a great help 👍
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Gary Cook 2 reviews
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Staff was very helpful Allin D
- Promo codeYou were very helpful as I wasnt sure of my promo code and it was explained to me of what I need to do and was credited with the 30 fs which I appreciate very much thank you Great pleasure dealing with you 🙂
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Kelley Dewar 3 reviews
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Promo code
- Please please please avoid this site like the absolute plague. As a longtime casino player I gave this site a try. They are quick to take funds and then request verification which I have no issue with. But each time you submit what they ask for in full they request another document so you submit and wait another 24 hours then they request another which you submit and wait another 24 hours then they request another but as the file download isn’t in the format they require as your bank doesn’t support the information request in the specific format they want they refuse to verify you. Even though they have your passport bank statement image of the front and back of your deposit method. Honestly I love playing online but the whole joy of winning is quickly removed when they refuse to verify you based on information they only requested on the third request! Completely unethical and not a pleasant experience. You can’t speak to anyone online chat can’t help emails only responded to every 24 hours and no level of service or loyalty to customersUpdate- another 24 hours and still no resolution despite providing even more documentation. Complaint logged with the ombudsman and trading standards. No response from vegas scams Additional update: after another 24 hours they are now requesting an additional bank statement even though they requested a pdf download of my transactions to them which was provided 48 hours ago. My bank didn’t support the format requested by them and I had to obtain this by pleading with my bank which was humiliating. I submitted this in the format they specifically requested it in but this now isn’t good enough even though it is exactly what they requested. So they want my official bank statement which is not issued until the 1st of the month.For a bit more context I originally desposited around £700 in a day and eventually accumulated wins of £2500. On the basis of my winnings I continued to deposit as I could afford to (with what I had won). However as they are not paying me what I won I couldn’t afford to lose £2500 without the winnings and I am now almost £3k out of pocket which is now causing me hardship. Anyone that gambles knows the aim isn’t the win it is the dopamine of playing so I deposit what I win as it is my hobby. It isn’t a hobby when you are £3k out of pocket due to them scamming you. I have sought Legal advice now as this is cruel and inhumane and the gambling control commission have advised everything I provided on the 1st request was enough to verify and they cannot see any legal justification for requesting the additional information every 24 hours.Further update. My account is blocked after telling them how unwell they had made me and asking them to explain each document request the purpose of the request and why what they had already requested wasn’t sufficient. A manager called me as I stated my mental health was suffering as a result and he said he would ask if last months statement was enough but that would have to be on Monday and if it wasn’t enough I would have to submit it when I received it on 1st November (with no guarantee they wouldn’t ask for anything else after that which has been the pattern)To clarify they have not answered any questions asked of them in relation to why they had requested each document type and why they continued to request more every 24hours instead of in one request nor have they explained why what I have submitted at their request to date is not enough. They have no empathy at all so as it stands I haven’t actually won anything and I am significantly out of pocket with no guarantee of when I will get my funds and no way of contacting them outside of emails which are only answered every 24-72 hours.I sought Legal advise logged formal complaints and to date I have been advised that everything I have provided should be more than sufficient and from my own research these are common tactics (the next they ask for a selfie to further humiliate you which I am anticipating will happen) to tip you over the edge and lose your fight due to the strain it puts you under. I aim to ensure that this company is closed down
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ROLANDAS SARUPICIUS 6 reviews
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Please please please avoid this site…
- Great customer service quick n easy
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lisa kimber 4 reviews
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Great customer service quick n easy
- Wanted 0 stars!This site is the worst of the worst! i have now won nearly £400 since joining...... always goes into bonus rather than actual funds!!!! you can NEVER meet the wagering requirements so it is pointless! dont waste your time unless you actually play without hope of winning EVER.
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Michael 2 reviews
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Wanted 0 stars!
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Louise Witherspoon 1 reviews
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Scam 1 reviews
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Jon Afc Southward 3 reviews
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Sam 21 reviews
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146 people have already reviewed Vegas Spins. Read about their experiences and share your own!
FAQ
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The Fortune Coins no-deposit bonus is issued in installments: 100,000 GC and 200 free FC upon finishing the registration process; 10,000 GC and 100 free FC after completing mobile phone verification; 100,000 GC and 300 free FC when you allow email notifications and 120,000 GC and 300 free FC after allowing SMS …Jun 3, 2024
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