Vegas Spins
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Vegas Spins Reviews
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michelle bain 1 reviews
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Very helpful with my request also very…
- Very helpful with my request also very polite and positive attitude to customer care 10 out of 10
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... 3 reviews
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Said I would get cashback on first…
- Said I would get cashback on first deposit which I didnt. Self-excluded for 5 years and will stick to my current sites.
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paul c 34 reviews
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Never had a problem with this site
- Never had a problem with this site anything that gone wrong theyve sorted through live chat gives plenty of spins and bonusesCould do with a few more games like some better ones but all in all decent
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Sandra 31 reviews
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Vegas spins have always been there for…
- Vegas spins have always been there for me through the low and the high times! LETS SPIN BABY
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michelle bain 1 reviews
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Response was rapid
- Response was rapidVerification completed in less than 1 hourMade my first withdrawal. Interesting how this goes. Scamed for years but I think I have found my forever casino
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paul c 34 reviews
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Maxi M was Very polite and helpful…
- Maxi M was Very polite and helpful couldnt have asked for a better person to have helped me with my enquiry
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... 3 reviews
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hi madalina was a great help n friendly…
- hi madalina was a great help n friendly she explained it clearly thank you
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Paul Hobby 1 reviews
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Very quick and reassuring
- Very quick and reassuring
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Sandra 31 reviews
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Unclear Communication
- After a frustrating and lengthy process with Vegas Spins regarding document verification and account issues I can confirm that the matter has now been resolved and the money owed to me has been paid.Username: Kiauras
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Stacey Eateen 1 reviews
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Alin
- Alin. D was extremely helpful in resolving my issues
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Gary Cook 2 reviews
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Staff was very helpful Allin D
- Staff was very helpful Allin D was a great help 👍
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Kelley Dewar 3 reviews
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Promo code
- Promo codeYou were very helpful as I wasnt sure of my promo code and it was explained to me of what I need to do and was credited with the 30 fs which I appreciate very much thank you Great pleasure dealing with you 🙂
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ROLANDAS SARUPICIUS 6 reviews
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Please please please avoid this site…
- Please please please avoid this site like the absolute plague. As a longtime casino player I gave this site a try. They are quick to take funds and then request verification which I have no issue with. But each time you submit what they ask for in full they request another document so you submit and wait another 24 hours then they request another which you submit and wait another 24 hours then they request another but as the file download isn’t in the format they require as your bank doesn’t support the information request in the specific format they want they refuse to verify you. Even though they have your passport bank statement image of the front and back of your deposit method. Honestly I love playing online but the whole joy of winning is quickly removed when they refuse to verify you based on information they only requested on the third request! Completely unethical and not a pleasant experience. You can’t speak to anyone online chat can’t help emails only responded to every 24 hours and no level of service or loyalty to customersUpdate- another 24 hours and still no resolution despite providing even more documentation. Complaint logged with the ombudsman and trading standards. No response from vegas scams Additional update: after another 24 hours they are now requesting an additional bank statement even though they requested a pdf download of my transactions to them which was provided 48 hours ago. My bank didn’t support the format requested by them and I had to obtain this by pleading with my bank which was humiliating. I submitted this in the format they specifically requested it in but this now isn’t good enough even though it is exactly what they requested. So they want my official bank statement which is not issued until the 1st of the month.For a bit more context I originally desposited around £700 in a day and eventually accumulated wins of £2500. On the basis of my winnings I continued to deposit as I could afford to (with what I had won). However as they are not paying me what I won I couldn’t afford to lose £2500 without the winnings and I am now almost £3k out of pocket which is now causing me hardship. Anyone that gambles knows the aim isn’t the win it is the dopamine of playing so I deposit what I win as it is my hobby. It isn’t a hobby when you are £3k out of pocket due to them scamming you. I have sought Legal advice now as this is cruel and inhumane and the gambling control commission have advised everything I provided on the 1st request was enough to verify and they cannot see any legal justification for requesting the additional information every 24 hours.Further update. My account is blocked after telling them how unwell they had made me and asking them to explain each document request the purpose of the request and why what they had already requested wasn’t sufficient. A manager called me as I stated my mental health was suffering as a result and he said he would ask if last months statement was enough but that would have to be on Monday and if it wasn’t enough I would have to submit it when I received it on 1st November (with no guarantee they wouldn’t ask for anything else after that which has been the pattern)To clarify they have not answered any questions asked of them in relation to why they had requested each document type and why they continued to request more every 24hours instead of in one request nor have they explained why what I have submitted at their request to date is not enough. They have no empathy at all so as it stands I haven’t actually won anything and I am significantly out of pocket with no guarantee of when I will get my funds and no way of contacting them outside of emails which are only answered every 24-72 hours.I sought Legal advise logged formal complaints and to date I have been advised that everything I have provided should be more than sufficient and from my own research these are common tactics (the next they ask for a selfie to further humiliate you which I am anticipating will happen) to tip you over the edge and lose your fight due to the strain it puts you under. I aim to ensure that this company is closed down
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lisa kimber 4 reviews
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Great customer service quick n easy
- Great customer service quick n easy
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Michael 2 reviews
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Wanted 0 stars!
- Wanted 0 stars!This site is the worst of the worst! i have now won nearly £400 since joining...... always goes into bonus rather than actual funds!!!! you can NEVER meet the wagering requirements so it is pointless! dont waste your time unless you actually play without hope of winning EVER.
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Louise Witherspoon 1 reviews
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Up until recently I would have given…
- Up until recently I would have given Vegas Spins a 5 Star Review but I have currently had massive problems recovering a Sizeable amount I Won and Hope that Someone will Reach Out to me and sort this issue out and Then Hopefully I can come back on with a Much Better Review. UPDATE: After Vegas Spins Reached Out to Help me with the problem I was having I must admit that they dealt with it Efficiently and I received My Winnings within 1 day 👌 Well done to the Support Team
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Scam 1 reviews
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Joined yesterday and deposited won a…
- Joined yesterday and deposited won a little bit and withdrew it and now the next day it wont let me log into account and Ive not received my withdrawal either. What an absolute scam
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Jon Afc Southward 3 reviews
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Theyre 100 free spins thing is a bull…
- Theyre 100 free spins thing is a bull waste of time. Its not real money. Dont waste your time!
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Sam 19 reviews
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.I do not recommend this casino
- I lost £350 in 2 days....and no winnings in my bank account....I do not recommend this casino
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Steven Bentley 6 reviews
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⚠️ ABSOLUTELY AWFUL EXPERIENCE 🛑
- ABSOLUTELY AWFUL EXPERIENCENEVER WILL I GUVE MONEY TO SUCH CROOKSTERRIBLE PAY OUT MAX STAKE BONUSES PAID ME 10X!!!! WITHDRAWAL SOEEDS RIDICULOUSLY SLOWSTAY AWAY IF YOU VALUE LIFE
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N Key 1 reviews
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Laura 6 reviews
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Rima 34 reviews
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mrsD 22 reviews
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141 people have already reviewed Vegas Spins. Read about their experiences and share your own!
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