Only good things… saw the reviews was…

• Only good things… saw the reviews was nervous… won 1700 approx not the exact amount and was nervous after seeing the reviews but I received the money in more like 26 hours as they state less than 48 hours but really impressed. Thank you. I just saw soooo many negative comments and it’s my first time on the site and with the win I was curious but I can happily confirm I received it in less than the time stated. Thank you!!!! If I could add a photo I would. Cliche don’t listen to everything you see.

Theives

• They state it takes 2 days for them to process a withdrawl then up to a further 6 days for your money to arrive with you. This ridiculously long time is probably in the hope that their customers forget about the withdrawl so they can get away with keeping your money - because 8 days will come and go and it still will not be with you. And by this point customer services will have disappeared and will no longer respond to you.

Crooks

• Shady website wont let you withdraw any odd amount. Doesnt seem like a big deal but imagine how much cash they scoop doing that to every customer. Would avoid them.

Several weeks and extreme stress to withdraw funds? No thank you!

• A customer for less than five months and never again. The new web site is not fit for purpose (the app doesnt even work yet) compounded by terrible odds but when bets started being refused for reasons that could only be technical I decided to withdraw (or cash out as they now call it). But the new web site would not allow me to cash out. When I finally got hold of someone on the desperately poor Live Chat or Contact Us services I was told the problem had been resolved. Sadly not. I was then suddenly asked for five different pictures of id docs. I am not a recluse I know these things are very frequently required these days but Vickers started rejecting my documents for reasons that were never explained. Why hadnt Vickers asked for these documents when I joined and deposited money with them not when trying withdraw it? Why didnt they warn that withdrawing funds would require a hugely onerous and complex id check process which could take many weeks to complete? Is there another issue? Had the useless new web site stretched finances? Might I never get my money back? Amazingly once we got into the new month of October the objections suddenly ceased and I have now been paid. If they try this with my small account (my withdrawal was well below £1000) then ask yourself do you want to risk your money with this company?

They recently updated their website and…

• They recently updated their website and a small balance that had been there was wiped out. There bonus wagering is not transparent and should be avoided at all costs. There old website was much better.

Dont listen to the bad reviews

• Had to write this review after seeing all of the negative comments. I signed up to Vickers 2 days ago taking advantage of the welcome offer. I deposited £10 but didnt win my initial bet. Within minutes I was given a £10 free bet and free spins. My free bet won £20 and I also won a few quid from my free spins. The next day I received an email offering another free bet after depositing and betting £10. I did this but initially didnt receive the offer. I think the email was sent in error however I contacted live chat and after sending a screen shot was credited with another £10 free bet. This won and now my balance was £52. I submitted a withdrawal and was worried there would be an issue especially after reading reviews. However please to say the money hit my bank today. I cant praise them enough. From reading reviews it seems they had some issues with a system change but now everything seems to be working great again. Satisfied customer!!

I have had an account with VB for years…

• I have had an account with VB for years without any issues - the speed of withdrawals (within minutes) was good and on a par with many other online bookmakers - since the company made changes in the last few weeks withdrawals (now named cashouts) are taking longer than 3 days as i write this. i was not given any email notification of the changes to Vickers Bet or any changes to important things such as delays on receiving funds back after winning - basically a very poor communication has happened here. you need to treat your existing loyal customers better guys!!

Been using vickers for years best odds…

• Been using vickers for years best odds on horses However the platform has just changed without notifying customers seems they been taking over it’s now a waste of time will not be using these from now on avoid they charge u a fee for withdrawal aswell that u have to wait for to be processed!!!

Appalling customer service from a small…

• Appalling customer service from a small bookmaker effectively a one person operation.Avoid this bookie.

Bet elsewhere

• My account suddenly got suspended on March 27th 2024 and after weeks of jumping through hoops sending document after document and an email chain of 25 emails long I received an email today that they were making a business decision to close my account. Wasted my time for almost a month just to close my account without explanation when I had been so patient and courteous. I hope your business goes bust its no less than you deserve with the way you treat your customers!

They dont deserve one star

• They dont deserve one star pathetic boikmaker keep away! Only let me have £10 to £20 bets on much better bookmakers elsewhere! AVOID!

Scum bags cheats

• Scum bags cheats

Joke lost about 2k

• Joke lost about 2k I won £800 then suspended my account KYC even tho I was verified

Only just joined tonight all my…

• Only just joined tonight all my favourite slots big bass etc won and withdrawn £150 fingers crossed all will go smoothly

Try a real real bookie not these

• Dont waste your time with this lot. Something not quite right here. Cant put my finger on it but getting a withdrawal approved is a gamble in itself cust support seems to be one woman anybody else isnt any cop. Tryem but dont expect anything special. My opinion only and just based on own experience with this lot.

1 isn’t good enough if you want robbed…

• 1 isn’t good enough if you want robbed this is the company for you worst games ever money in nothing out if you could sue people for stealing this is the company for you scared to pay you money absolute joke and as always replay to the good reviews and miss the bad but hey that’s online gambling for you

not been on the site for long but the…

• not been on the site for long but the customer support is top notch. lightening fast replies to e-mails and incredibly helpful

Absolutely spot on site

• Absolutely spot on site no issue withdrawals they were in my account within an hour.Used mostly for in-play sport betting & a couple of times on the slots. Only moan i’d have is the minutes played is not on the in-play bet apart from that keep it up 🙌🏽

IRRESPONSIBLE NEGLECTFUL ARROGANT MANAGEMENT

• I just want to make you aware that I believe your casino compliance department are at serious potential risk of damaging your brand. Through extremely concerning practices and lack of effective industry standard safer gambling checks time out or any other industry standard checks.If you will provide a personal email I would be more then happy to communicate direct with you there.I have researched the web and have found people with similar experiences to mine. I am confident I dont have to highlight the potential fine your company could face from the gambling Commission. Additional to this is the very serious risk of media exposure could cause significant damage to your brand..I strongly urge your full cooperation.

worst ever online betting site do not…

• worst ever online betting site do not open with them. they take your deposit and then suspend your account and refused to return the deposit vickers is the worst of all online betting site