Absolute shocking customer support.

• The site in itself is your average online casino although without the basic functions like 99% of other ones have (vaults instant withdraw unlimited withdraw limit etc) RTP is ridiculously obvious it drops off once a withdraw actually happens. I have done 1000s of spins on numerous games post-withdraw with 0 free games whatsoever. It wouldnt surprise me it turns into a 10-15% RTP I kid you not post-withdrawal.BUT the worst thing out of it all is the customer support. They will literally ARGUE to you if you ever decide to disable your account. They ignore every request to ask for politely and just reply with HERES A BONUS ON US then get angry and do not reply to you when you just want an account disabled. No matter what you say they fight you every time. Also when disabling an account (which was done 24hrs later since 20+ emails were sent I did a little experiment and asked if I could get my account reactivated INSTANTLY I get a response saying of course! and they reactive it with my response being you said it was permanent. Do not play this shady site I know online gambling is shady but this site is 10x worse than the others. 1/10 I hope the site shutdowns.

***VIPERSPIN PLAYERS BEWARE***

• ***PLAYERS BEWARE***I have been playing on ViperSpin for a while. Not long ago I left the site as I was having issues with withdrawing and lots of false promises from the staff/ support never being honoured. Several months ago I received an email from part of the new ownership/ management from a guy named Mario. The emailed explained that they were not happy with how I was treated previously as a high limit player and if I returned the requests/withdrawal limits would be met and that customer service had improved and things have changed. After 3 months and hundreds of thousands of dollars in deposits I now know this to not be the case. Several times I had cashouts I requested which were not processed within 24-hours let alone 4-5 days later and as a player these were cancelled and then lost once again on the casinos. Which you assume as a player is your fault for not waiting till they’re processed. I then once again had a win after a while and now am trying to process the withdrawals. $200000 mind you. It has now been 3 weeks since I requested this I have sent an email everyday to support with no response and live chat “can’t help” and say I need to email support. I know my emails are being seen as I sent an another email of a secondary email account which was responded to in 3 minutes and once I said who i was they went silent and once again refused to respond seemingly on purpose.PLAYERS NEED TO KNOW THAT YOUR MONEY ISNT SAFE ON VIPERSPIN. They are quick to take your money and advertise a sanctioned casino with a 24 hour withdrawal time but once you request withdrawals they refuse to respond for weeks at a time in hope players cancel the cashouts and lose it once again through the casino. IT IS IN MY OPINION THIS IS A SCAM I recommend only playing on sites that have instant withdrawals and don’t reply on additional teams to process and determine when or even if you will get your winnings. I have all the emails live chat responses screen site recordings etc which will follow shortly on here if I don’t soon get a response. The withdrawals are still sitting there unprocessed at this time 3 weeks later no response and no update. ***PLAYERS BEWARE***

The only casino with altered rtp that…

• The only casino with altered rtp that get away with it. If pragmatic knew what yall were doing they would sue the shit out of you wanna bes

I would be careful using the features…

• I would be careful using the features on this casino. They advertise a loyalty store where you can purchase bonuses. If you save your loyalty points and then start using them the casino removes the store from your account so you cant use them. I have contacted them about this for the past 2 weeks and they just ignore all my correspondance. After using this casino for years its pretty poor treatment.

Poor support

• Poor support. Doesnt exist. Casino has been caught altering pragmatics rtp and pragmatic would have to be aware of it. Stear clear of this casino friends

Viperspin stole from me

• This was my first time trying an online casino and initially I was impressed by the sites clean design and how easy it was to deposit funds and start playing. However my experience quickly soured after I activated one of their bonus offers. The bonus ended up restricting access to several popular games including blackjack and roulette without any clear warning.I reached out to customer support for help but they were unhelpful and unable to explain why I couldnt access certain games. Eventually I figured out on my own that the bonus was the issue. This lack of transparency and support was frustrating. I ended up cancelling the bonus and they took all the money I just deposited really shady stuff. Apparently it is totally normal for them to steal your money when you cancel a bugged bonus.After exploring other options I found several casinos that offer better rewards clearer terms and far more responsive customer service. I wouldnt recommend this one there are far better choices out there.

Really bad suppor

• Really bad support bad bonus and just a scam system.Got a good win wante to pay out and getting told 1850euro maximum PER WEEK. WITH 200K WAGERED (LVL 15) 1850 EURO MAX WITHDRAW?????Never going back to this really bad webside.

Great online casino

• Great online casino good customer service and received withdraw within the week. Also now they have PayID so future deposits and withdraws should be easy. Cheers to the viperspin team.

just dont chews your$$ like nothing

• Never pays out very low feature hit rates

Now two weeks I waiting withdrawal

• Now two weeks I waiting withdrawal it’s looks like scam and swindle site….

BEWARE OF THIS SITE!

• BEWARE OF THIS SITE!They are shady they delay my withdrawals 2 weeks they have fake streamers who play like crazy 500$ spins on slots but cant pay me 250$ :D they have chatbots on twitch i will report him on twitch also for scamming people and promoting non responsible gambling if you complain on stream after you get scammed they just ban you and told you a ***** terrible words they dont care about players!

Great Site!!

• Had plenty of withdrawals out of this site! Only problem is the max bet with a bonus is $1.50 but use to be $5. This could be returned back to the higher bet it would be 5* that is only reason why I am giving 4*.Great selection of games.

scam streamers and fake site they take…

• scam streamers and fake site they take your ids for withdraw u will never get it aussieslot is big scam i did win giveaway but after waiting 2month and he got my personal id they banned me dont trust this poor australian fake site