PENN Play Casino Review

PENN Play casino review General

PENN Play casino review
87/ 100 Expert rating
15 million credits + daily login bonus + free spins players accepted

Top alternative casino for your area

PENN Play Casino offers over 200 slots and games from popular providers like NetEnt and Konami. Operating under PENN Entertainment it’s a reputable social casino with a user-friendly interface and a rewarding loyalty program.

Our PENN Play Casino review is an expert analysis of the games bonuses safety features and payment methods available at this operator.

While PENN Play Casino has been active since May 2023 it used to operate under the brand name mychoice. Mychoice casino was in operation from 2020–2023.

Pros and cons

✅ App for iOS and Android

✅ High-value welcome bonus

✅ Progressive daily rewards

    ❌ No live customer support

    ❌ No live casino games

    ❌ Rewards program only on mobile

PENN Play casino review General ratings

87/ 100 Expert rating
95 bonus rating
85 games rating
92 software rating
88 safety rating
87 mobile rating
75 support rating
86 usability rating

PENN Play casino review Playscore

79% Playscore

96

GambleSpot logo

75

ATS logo

73

bettingodds logo

70

SweepCasino logo

PENN Play casino review General Info

Launch date
2023
Company behind
PENN Entertainment

Expert verdict

There’s a lot that PENN Play Casino does right. With 200+ slots and games from top providers like NetEnt Konami and Spin Games you won’t run out of games to play.

The simplicity and intuitiveness of the design make it easy to navigate ensuring a smooth experience on both mobile and desktop. Additionally downloading their mobile app available for Android and iOS grants access to exclusive rewards.

Overall PENN Play Casino is well-rounded with few improvements to recommend. While the search bar is useful I would have liked more filtering options. Additionally offering a few demo versions before requiring a sign-up would enhance the experience.

However these are not dealbreakers so I recommend trying it out.

state differences

PENN Play Casino is available in all 50 US states.

While the casino is the same in all 50 states there are exceptions in place for Washington. If you’re a resident you can obtain additional virtual in-game currency without buying it by sending a stamped 3” x 5” postcard with the following information:

Be sure to address your postcard to Penn Interactive Ventures LLC ATTN: pennplaycasino.com P.O. Box 406 Conshohocken PA 19428. The postcard must also be mailed from WA and have a state postmark.

how it work

PENN Play Casino is a social casino with virtual currency (credits) that you can use to play casino-style games. You can only play games for fun meaning you won’t win any real money.

Logging in to your account daily spinning the wheel every four hours or participating in giveaways will earn you free credits that you can use to keep playing.

promotions

Out of the gate PENN Play Casino will award you 15 million credits to start. You can start playing as soon as you sign up which is a straightforward process. Additionally you can spin the wheel for free every four hours and earn up to a billion in credits.

You’ll get credits for daily logins — these bonuses get progressively bigger if you’re consistent. You can get up to 7 million credits this way.

Also they regularly do giveaways and challenges on social media for an additional source of credits.

Playing through the official casino mobile app you’ll be a part of PENN Play’s rewards program. Using the app will grant points which you can later redeem for various PENN Entertainment rewards.

Additional bonus details

bonuses facts

Welcome bonus
Yes
Bonus code
N/A
Daily credits
Yes up to 7000000 credits
Free spins
Yes wheel spins every four hours
Game-specific bonuses
N/A
VIP rewards
Yes
Other promotions and events
Events challenges giveaways rewards program

Bonus rating

95/100 Running out of credits is not that easy!

✅ 15-million welcome bonus

✅ Free spins and daily bonuses

    ❌ No refer-a-friend bonus

    ❌ No rewards program on desktop

I’m very satisfied with the range of casino bonuses and promotions on PENN Play Casino. I got 15 million free credits for signing up and seeing how most games require as little as 25000 to play this set me up for quite some fun.In addition it’s possible to get anywhere from 300000 up to 7 million free credits by logging in to your account daily. Not to mention the free wheel spins I got every four hours.At PENN Play they put the “social” in “social casino” as there’s always some kind of promotion on their social media. Check out their Facebook and Instagram for offers giveaways and challenges. This is also where you can find out when new games are added.Then there’s the rewards program for mobile app users. If you play on your phone you’ll earn PENN Cash that you can redeem for casino games sports betting shopping hotel stays dining and more.Last but not least you’ll get a bonus for every purchase you make so depending on the package of credits they’ll match your purchase up to 999.99%. You’ll also gain Tier Points and level up getting free credits with every new level.With the variety and the sheer number of bonuses and promotions available I don’t have much to complain about here. A refer-a-friend bonus would be a nice addition and it would be great if the rewards program was available on desktop.Other than that PENN Play ticks a lot of the boxes — their promotions are up there with those of the best social casinos.

Games review

PENN Play Casino has a portfolio of over 200 games. You’ll find approximately 150 slot games seven table games five keno 20 slingo and eight video poker games.

Games facts

Expert’s pick
Fruit Shop
Slots
150+
Popular slot
Joker Pro
Jackpots
N/A
Top jackpot
N/A
Table games
7
Popular table game
Baccarat
Live games
N/A
Popular live game
N/A
Average RTP
96.18%
Demo-play availability
N/A

Game types

Baccarat

Baccarat

Blackjack

Blackjack

Keno

Keno

Roulette

Roulette

Slots

Slots

Table games

Table games

Video Poker

Video Poker

Games rating

85/100

✅ Slingo and keno games

✅ Video poker available

    ❌ No demo mode

    ❌ No jackpot slots

There are 200+ games to choose from so I definitely wasn’t bored on PENN Play Casino. Compared to WOW Vegas or McLuck with 800+ games it does fall short but there’s just enough variety to keep it fun.From the more popular slots like Fruit Shop and Butterfly Staxx to table games like blackjack and baccarat there’s something here for everyone.If you’re a table games fan you’ll find roulette poker blackjack and baccarat. For video poker players there are eight games to choose from. I think their 11 slingo and five keno games are a nice addition to the roster. The only thing missing that would enhance this offer would be some live-dealer games and jackpot slot games.While there’s a great selection of games at PENN Play it’s a double-edged sword. With no demo mode available it’s hard to choose what to spend your credits on. Considering that many of my favorites are not present I would’ve loved a chance to preview some of the games before placing my bets.

Games Software

PENN Play offers games from 11 software providers. These include industry staples like NetEnt Konami and Everi.

You won’t find any exclusive games or bespoke software at PENN Play. The operator stuck to the basics and well-known games to ensure a smooth and enjoyable experience.

Software facts

Most popular slot software
NetEnt
Number of software providers
11
Live providers
N/A
Most popular live software
N/A
Bespoke software
No
Download required?
No

Available software

NetEnt

NetEnt

Everi

Everi

Konami

Konami

Spin Games

Spin Games

Booming Games

Booming Games

Novomatic

Novomatic

Software rating

92/100 Reputable providers no bespoke software

✅ 11 software providers

✅ Reputable developers

    ❌ No live casino providers

    ❌ No bespoke software

PENN Play Casino offers games from 11 software providers which is a pretty good selection. This is an impressive number putting PENN Play at the top with some of the highest-rated social casinos like McLuck.You’ll find games from some of the most reputable providers in the industry making your experience smooth and safe. These include fan favorites from well-known software providers but some big names are still missing. You won’t find any bespoke software which I would’ve liked to see. It would’ve put PENN Play right at the top with the best of the best. Regardless the game selection is strong so I don’t take it as a dealbreaker.

Payment methods

At PENN Play there’s a well-rounded choice of payment methods and the process is quite straightforward — all you need is your debit/credit card or PayPal information. Whether you use Visa MasterCard or American Express you’ll have no trouble paying for your credits.

You’ll find a variety of credit packages by navigating to the ‘Shop’ tab and choosing the number of credits you want. They’ll also match a percentage of your purchase giving you even more free credits.

Payment facts

Number of payment methods
7
Popular payment
PayPal
Minimum purchase
$4.99
Maximum purchase
$999.99
Average purchase time
Instant
Prize redemption
N/A
Minimum prize redemption
N/A
Average prize-redemption time
N/A

Deposit methods

American Express

American Express

PayPal

PayPal

MasterCard

MasterCard

Visa

Visa

Discover

Discover

Diners Club

Diners Club

Gift cards

Gift cards

Payments rating

90/100 Almost everyone can purchase credits!

✅ Major credit cards accepted

✅ PayPal and Amex available

    ❌ No Skrill support

The payment system at PENN Play is pretty strong in my opinion. They accept all major debit and credit cards along with PayPal and Discover making your purchases quite straightforward.All you need to do is choose the package you want to buy enter your details and you’re done — simple and easy.The only thing missing is support for more e-wallets like Skrill and cryptocurrency support but let’s not nitpick here. The available options will still allow almost everyone to purchase some credits and play.

Safety features

PENN Play is a social casino part of the PENN Entertainment portfolio. As it’s a reputable brand this makes it pretty safe for you to access and play around. All games come from reputable software providers so you can be sure of the fairness of the outcomes.

Additionally the site uses up-to-date 256-bit SSL encryption technology.

No verification is necessary to sign up at PENN Play but you still need to be 21 or older. Practicing responsible gaming (RG) is important to PENN Entertainment and you can find more information about it in the footer on the dedicated ‘Responsible Gaming’ page.

safety facts

RNG auditing seals
N/A
Responsible gaming seals
N/A
Licenses
N/A
SSL encryption
256-bit
Two-factor authentication
Not available
Legal age
21+
Purchase play amount and gameplay limits
All available
Self-exclusion
N/A
Cooling-off period
N/A

Safety rating

88/100 A-okay for safety!

✅ 256-bit SSL technology

✅ Available in all 50 states

    ❌ No RNG seals visible

    ❌ No RG measures in place

Overall I felt safe signing up and using the PENN Play Casino website. Being part of PENN Entertainment which is a reputable brand lends PENN Play credibility. The operator uses current encryption technology meaning that my personal information is safe.Despite being a social casino PENN Play seems committed to responsible gaming conventions. There’s a dedicated page on the site with useful information and helpful resources. PENN Entertainment the parent company features responsible gaming partners on their website.No RNG seals are visible on the site but since the games they provide are from reputable game providers I don’t consider this a big drawback.I wouldn’t have liked to see some responsible gaming measures like self-exclusion or cooling off. This isn’t required for social casinos so it’s also not a massive dealbreaker.

Customer support

There aren’t many ways to get in touch with support at PENN Play but there are a few options to resolve any issues you might have. These include an FAQ page email and social media channels. You’ll find the FAQ if you navigate to the Contact page from the footer.

Note that PENN Play’s X account hasn’t been active since 2020 so your chances of reaching them there are probably slim.

There’s also a chat widget that should appear on the bottom right of the Contact page. You won’t be chatting with an actual person here but you can leave a message or send an email so they can get back to you.

The contact details on the Contact page include the support email you can use and you’ll find social media links in the footer.

support facts

Customer support availability
N/A
Live chat
N/A
Email
support@pennplaycasino.com
Contact number
N/A
On-page support
FAQs

Support rating

75/100 Customer service is available but no live chat

✅ FAQs available on the site

✅ Chat widget is easy to use

    ❌ No live chat

    ❌ No phone support

There are some resources at your disposal like the FAQ section and the support email on the Contact page. There are also useful links to their social media pages in the footer.The chat widget in the bottom right corner is a bot and it does a decent job at finding answers to some basic questions like “How can I purchase credits?”More often than not you’ll need to talk to a real person to resolve any issues so the chat has an option to send an email directly from the page. Just fill out the contact form that pops up add any screenshots and wait to hear from them.In my experience the chat worked as it should but I did have issues with it disappearing from the bottom right corner. In my case refreshing the page did the trick.All in all there are ways to contact support at PENN Play but I would’ve liked to see a live chat function. However they responded to my email query in just under three hours with a clear answer so luckily you won’t have to wait too long.

Usability facts

Mobile app
Yes
Mobile games availability
Full suite
Ease of navigation
Good
Game filters
No
Search function
Yes
Loading speed
0.4 sec
UX and UI rating
Good
Other products
N/A

Usability rating

86/100 Good navigation but no filters

✅ Easy navigation

✅ Native app available

    ❌ No filtering option

    ❌ Large game icons

Apart from having to scroll through a lot of games due to the lack of filters I had no bigger issues navigating the website. The design is simple the interface intuitive and the experience smooth. Games tend to load quickly and I didn’t run into any bugs.You’ll see games divided into types like slots keno and table games but they’re also grouped thematically into categories like time travel and nature making the site fun to explore.Game icons can be quite big though which makes it difficult to fit more of the site at once especially on smaller screens. This might sound nitpicky to some but I prefer seeing more games at a glance so I can compare them and choose more easily.The search function comes in handy as I was curious whether they had some of my favorites. It saved me time not having to browse the catalog. However there’s no filter function meaning you can only browse the predetermined categories.In my view the mobile experience is even smoother with some key changes to reflect users’ habits. The main menu becomes sticky on mobile and it’s moved to the lower bottom for easier access. The icons are a bit smaller making it easier to navigate on smaller screens.

Top alternative casino for your area

PENN Play Casino offers over 200 slots and games from popular providers like NetEnt and Konami. Operating under PENN Entertainment, it’s a reputable social casino with a user-friendly interface and a rewarding loyalty program.

Our PENN Play Casino review is an expert analysis of the games, bonuses, safety features, and payment methods available at this operator.

While PENN Play Casino has been active since May 2023, it used to operate under the brand name mychoice. Mychoice casino was in operation from 2020–2023.

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