WOW Vegas Casino Review
WOW Vegas casino review General
- 94/ 100 Expert rating
- 1.5 million WOW Coins + 35 free Sweepstakes Coins CA players accepted
WOW Vegas is a social casino operated by MW Services Limited. It launched in 2022 and is available in all US states except Washington Michigan Idaho Montana and Nevada.
In this WOW Vegas social casino review we explore the ins and outs of this site including its 1000+ slots on offer and how it compares with other social casinos.
Pros and cons
✅ Daily log-in bonuses
✅ Redeem cash prizes
✅ Star VIP program
❌ No mobile app
❌ Only slots on offer
❌ No live chat support
WOW Vegas casino review General ratings
WOW Vegas casino review Playscore
100
92
92
90
90
85
WOW Vegas casino review General Info
You’ll receive your first WOW Vegas casino free bonus as soon as you sign up — this includes 150000 WC and three SC. You’ll enjoy two more parts to this sign-up package: 50000 WC + one SC and another 50000 WC + one SC. To claim them you’ll need to click on the link in the emails you’ll receive in the following two days.
When you make your first purchase you can qualify for the WOW Vegas welcome package: 1.5 million WOW coins and 30 free Sweepstakes coins.
As for other online casino bonuses on the WOW Vegas site you’ll get a daily log-in bonus of one SC and additional prizes when participating in social media contests and competitions.
There are no bonus codes for claiming the current bonuses but if you’ve subscribed to communications you may come across promo codes on the casino’s social media pages (Facebook Instagram Twitter and YouTube) and in your inbox.
Keep an eye out for WOW Wednesday and Super Sunday two weekly promotions that run on the WOW Vegas casino’s social media channels. You’ll have a chance to win 50 SC and 25 SC respectively when completing the tasks at hand which usually involve adding something to the comments section.
Finally WOW Vegas recently added the Star System a VIP rewards program that upgrades your VIP level every 50 SC you play. There are six levels with people on higher levels being able to benefit from discounts higher daily rewards tailored and monthly bonuses and VIP customer support on WhatsApp.
Bonus rating
✅ Daily and weekly promotions
✅ Social media contests
✅ Progression-based VIP program
❌ Keeping track of all bonuses is overwhelming
❌ Rigid time frames for some prize pots
You’ll receive a three-day welcome package at WOW Vegas casino. Each day brings a free injection of WOW Coins and Sweepstakes Coins. You can also purchase a massive package of 1.5 million WOW Coins and 35 free Sweepstakes Coins for $9.99 (66% discount) as your paid welcome bonus.After that there are weekly Sweepstakes Coins promotions social media contests daily WC prize pots and occasional WOW Vegas casino bonus codes in your inbox.Something I don’t like about WOW Vegas casino and social casinos in general is that many of your WOW Coins are tied to daily log-ins. That means there’s a limit on your WOW Coin play unless you choose to make purchases of further packages. Additionally the prize pots for many of the WOW-Coins promos are time-gated. Wake Up & Win for example runs from 03:00-12:00; Lunchtime loot 12:00-15:00. Thematically it makes sense of course but in practice time restrictions create FOMO.Players can also get 10 free spins periodically on the game of the day. Make sure to check your mailbox where you’ll get notified of this giveaway — it’s available to all players.In addition WOW Vegas runs a 2 for the price of 1 Happy Hour allowing players to boost their coin balance with exclusive 100% booster packs. This is a time-limited offer limited to one pack per customer that you can get randomly via email.As of late 2023 WOW Vegas has introduced a loyalty program — eliminating my only large complaint.
Games review
WOW Vegas casino has 1000+ games for you to choose from. The WOW Vegas casino games comprise slots and jackpot titles with a range of game types and features spanning Megaways Hold and Spin Hold and Win and player-favorite classics. The entire catalog is available on all desktop tablet and mobile devices.
The WOW Vegas casino slots and games are only available to registered and logged-in players. Moreover there are no demo versions meaning you’ll need to use your WOW Coins or Sweepstakes Coins to play the games.
WOW Vegas players can also enjoy 2 exclusive branded slots — WOW Vegas Elvis Frog Trueways by BGaming and WOW Vegas Wilds of Fortune by Betsoft. To spin these slots you can participate in the Wheel of Wins promo which offers a daily guaranteed prize drop of 1000 Sweepstakes Coins.
Additional games details
Games facts
- Expert’s pick
- Mr Vegas
- Slots
- 1000+
- Popular slot
- Big Bass Splash
- Jackpots
- 11
- Top jackpot
- Big Bass Bonanza Jackpot Play
- Table games
- N/A
- Popular table game
- N/A
- Live games
- N/A
- Popular live game
- N/A
- Average RTP
- 96.52%
- Demo-play availability
- Free play through WC
Game types
Slots
Jackpots
Games rating
✅ 1000+ slot games
✅ Free-play demos available
✅ Drops and Wins on select slots
❌ No table games
❌ No keno bingo or scratch-offs
I’m rather pleased with the WOW Vegas casino game selection — 1000+ is an impressive number for a social casino. These include slot machines and RNG (random number generator) games with slot-like gameplay.There are various themes within the WOW Vegas casino slots lobby. You’ll find a search bar at the top but you’ll also see several categories to filter the games by.My only complaint is the lack of demo games. You’ll need to spend your WC to test the games. You also need to be signed in meaning you won’t be able to try out the WOW Vegas casino site before settling on your favorite slots. Still that’s just industry practice among social casinos; demos are a much bigger deal when it comes to real-money sites. In fact compared to other social casinos WOW Vegas can be pretty lenient — all the slots are available from minute one while some other sites make you unlock them. The removal of first-person table games in late 2023 was also a slight disappointment (granted there were only seven) but the WOW Vegas team wowed me yet again with an extraordinary addition of over 400 new titles to the slots portfolio instead.
Games Software
There are now 11 software providers at WOW Vegas casino. Industry giants Pragmatic Play and Betsoft were the main drivers of the platform from the get-go but in WOW Vegas partnered with additional top-of-the-line suppliers like 3 Oaks Gaming Booming Games Habanero PLAYNOVA Netgaming Evoplay Entertainment Golden Rock Studios Rogue Caleta and BGaming.
There is no bespoke software at WOW Vegas. The slots are powered by well-known providers that you will also find at real-money casinos meaning you’ll get an authentic experience when playing at this social casino.
Software facts
- Most popular slot software
- Pragmatic Play
- Number of software providers
- 11
- Live providers
- N/A
- Most popular live software
- N/A
- Bespoke software
- No
- Download required?
- No
Available software
Betsoft
Pragmatic Play
3 Oaks Gaming
BGaming
Booming Games
Habanero
PLAYNOVA
Netgaming
Software rating
✅ Greater diversity than competition
✅ Bespoke software
✅ Backed by industry’s best
❌ No bespoke software
Eleven software providers for a social-sweepstakes casino is definitely something to write home about.With names like Pragmatic Play Betsoft and Booming Games at the helm you can rest assured that the production quality is up to par and the diversity of themes genres and features rivals the best. These partnerships with the industry’s leading suppliers packed a few pleasant surprises for me. WOW Vegas offers several casino must-haves: prize drops and software-integrated jackpot play. I’d say “sign me up” but that’s done and dusted long ago.I’m pleased with the selection overall WOW Vegas has knocked it out of the park in terms of software second only to BetRivers.NET (and only because you’ll find live providers and table-games software at the latter).
Payment methods
WOW Vegas casino is not a real-money site meaning you won’t need to part with any cash to play the games. However if you run out and wish to top up you can purchase bundles of WC from the store. You can use reputable payment methods such as Skrill Trustly Apple Pay American Express Discover Diners Club Mastercard and Visa.
After accumulating at least 100 SC in winnings you will be able to redeem them for cash prizes through Skrill and Trustly exclusively. To redeem SC you’ll need to confirm your address by submitting a recent utility bill or bank statement.
You will not be able to redeem any WC at WOW Vegas.
Payment facts
- Number of payment methods
- 8
- Popular payment
- Skrill
- Minimum purchase
- $0.99
- Maximum purchase
- $99.99
- Average purchase time
- Instant
- Prize redemption
- Available
- Minimum prize redemption
- 100 SC
- Average prize-redemption time
- 3 – 5 days
Deposit methods
American Express
Apple Pay
MasterCard
Skrill
Visa
Discover
Trustly
Diners Club
Withdrawal methods
Skrill
Trustly
Payments rating
✅ Reputable payment methods
✅ Payment FAQs
✅ Prize redemption available
❌ Limited info for unregistered players
❌ Prizes obtainable only via Skrill and Trustly
I’m happy with the payment options available at WOW Vegas casino. Although you won’t be obliged to part with any money you can purchase bundles of WOW Coins if you want to top up. These bundles range from $0.49 to $99.99 making it easy on anyone’s budget and cover all major payment providers (which beats many social casinos by default). My only wish would be to see PayPal and Google Pay with the former added as an option for prize redemptions. Each bundle comes with free SC — you can use these on any game. Once you have at least 100 SC in winnings you can redeem them for cash prizes which I think is pretty cool. The exchange rate is 1:1 meaning you’ll get $1 for every SC you redeem.You’ll need to verify your identity before being able to purchase WOW Coins and redeem Sweepstakes Coins which adds to the legitimacy of WOW Vegas casino.However you can redeem your cash prizes before hitting 100 SC. With Prizeout Digital Voucher you can redeem as low as 25 SC and get a digital voucher from different vendors like Amazon and Starbucks. Each voucher has predefined amounts and you can select the amount after clicking on Prizeout on the checkout page.All Prizeout bonuses are displayed on the home page under each voucher. Additionally you can register and create a wallet with Prizeout and get Prizeout points.Big thumbs up from my end!
Safety features
WOW Vegas is a safe social casino operated by MW Services Limited. WOW Vegas protects its casino players through SSL encryption and verification processes. These add to the responsible gaming protocols (such as self-exclusion) that WOW Vegas casino has in place.
The games have an RNG (Random Number Generator) within them that ensures fairness and randomness with the results.
You’ll need to complete the verification process at WOW Vegas casino to purchase a bundle. Real-money sites do this to comply with gambling regulations and social casinos like WOW Vegas are no different.
To do this you’ll need to submit a photo ID (such as your driver’s license) when prompted to do so on the purchasing page. The system needs about 20 seconds to validate your document after which it will be deleted from the system and you can proceed with your purchase.
Safety rating
✅ 256-bit SSL encryption technology
✅ Identity verification necessary
✅ Importance to responsible gaming
❌ No RNG seals visible
❌ Some irresponsible practices
Whether claiming a bonus making a purchase or just exploring WOW Vegas casino offers a secure experience. The first security feature is high-tech encryption technology that keeps your data safe at WOW Vegas. It’s challenging to find the RNG seals but considering that credible software providers power the games at WOW Vegas casino it’s safe to say that the outcomes of the slots are random based on certified Random Number Generators. I was able to verify this through supplier sites. The verification process was swift and in line with standard KYC practices. I had no issues submitting the required documents and my request was approved within a few minutes. Finally there’s the responsible social gaming section. Like any online casino WOW Vegas is meant for entertainment purposes only. If you feel your gaming is becoming problematic the site offers plenty of assistance to help you get back on track including self-exclusion options.The only significant drawback I found is that WOW Vegas’ promotional strategy doesn’t align with the responsible-gambling messaging. I would like to see fewer time-gated events especially during business hours which inadvertently are too pushy and encourage frequent play. Similarly the Spending Controls panel spells out how to set all restrictions to “No limit” as the very first thing on the page under the guise of resetting the limits (which came with its own issues). That’s not what the tool is for!
Customer support
You’ll have FAQs and a ticketing system customer service options at WOW Vegas casino. You’ll also be able to speak to an agent via the WOW Vegas casino Facebook and Instagram apps. The social casino is also on YouTube Twitter and TikTok.
You can contact the customer support team at WOW Vegas by creating a support ticket. However it is strongly recommended that you check the FAQs or terms and conditions beforehand — you’ll even be asked to confirm that you have read them before opening a ticket.
WOW Vegas casino offers around-the-clock customer service. However it may take up to 24 hours for you to receive a reply to your support ticket.
support facts
- Customer support availability
- 24/7
- Live chat
- N/A
- Ticketing system
- Contact number
- N/A
- On-page support
- FAQs and Help Center
Support rating
✅ On-page support available
✅ Detailed FAQs
✅ Support through social media
❌ No phone support
❌ 24-hour responses
While there’s no live chat (sadly) WOW Vegas’s support team is rather proactive on social media channels. I was able to get swift support with a contest-related query and equally prompt responses to general questions. That said the on-page FAQs and Help Center are actually quite comprehensive and you will likely find the answers you need without needing to place a ticket. You’ll find the FAQs in the page’s menu and footer — they mostly relate to payments and the verification process. Opening a support ticket means declaring you have read the FAQs which makes sense even though it can be annoying. WOW Vegas casino claims to have 24/7 customer service available to deal with support tickets but without a live chat this claim can hardly be verified on my end. I’ve seen better when it comes to customer support but I suppose you get what you pay for. Considering that this is a play-for-fun casino I’ll take what I can get!
Usability
Navigation around WOW Vegas casino is intuitive. The bright colors of the banners and slots stand out against the black background. You’ll find everything you need in the hamburger menu in the top-left corner of the screen and the page’s footer.
There is no WOW Vegas casino app. However the site is optimized for desktop tablet and mobile provided you use an updated browser. You will have access to the full catalog of WOW Vegas casino slots and games on all devices.
The lobby is divided into different categories such as Megaways Classics and New Games. You’ll also see a category for recently played games making it easier for you to go back to games you like. If you know the name of the WOW Vegas casino slot you’re looking for you can type it into the search bar.
Usability facts
- Mobile app
- No
- Mobile game availability
- Full suite
- Ease of navigation
- Very intuitive
- Game filters
- Yes
- Search function
- Yes
- Loading speed
- 0.4 sec
- UX and UI rating
- Excellent
- Other products
- N/A
Usability rating
✅ Optimized for phones and tablets
✅ Recently played games visible
❌ Basic filtering system
From selecting a game to using the site’s bonus codes at WOW Vegas casino I had very few issues. Everything is neatly laid out for you to find and the menu is straightforward enough. When it comes to mobile you won’t even notice you’re navigating WOW Vegas via a browser and not through a casino app. The site is optimized for smaller devices with a responsive design so you’ll have a smooth experience. I’d say that WOW Vegas casino could do with a bit of improvement in terms of the filtering system but other than that it’s almost perfect!One disappointing usability hiccup I’ve encountered was when setting limits on my account via Spending Controls. This was the only unintuitive aspect of the UX. The current limits remained unchanged pending limits showed up as “No limit” or “No pending limit” despite me setting new ones. After about 10 minutes my “Current Purchase Limit” changed to “New Purchase Limit” (with the old limits though) and the Pending Purchase Limit updated two of the three settings. I’ve changed all three and hours into writing this review have yet to see them properly updated.This leads me to deduce that the function is not fully operational. I’ll be keeping a close eye on it but in the meantime — that’s a few docked points.
WOW Vegas is a social casino operated by MW Services Limited. It launched in 2022 and is available in all US states except Washington, Michigan, Idaho, Montana, and Nevada.
In this WOW Vegas social casino review, we explore the ins and outs of this site, including its 1,000+ slots on offer, and how it compares with other social casinos.
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